Very patient, very professional people. I have been there a…read morefew times to sell products. Having checked prices from a few other companies that buy gold and silver, i found these folks to be fair and more competitive. They explained how they derived the money they offered and made sure I understood everything. A great place to do business.

Good service and nice selection of collectible coins, as well as gold and silver coins and bullion.read more

Beautiful jewelry and very nice staff Bought a beautiful…read morering. Enjoyed the sale! Thank you

An amazing store with excellent service. The selection is hard to match, too. You will be treated…read morelike a lifelong customer on your first visit!

They Never cease to amaze me with the level of service and friendliness. Came in for another…read morerepair. This time a lobster claw for my necklace and to check and adjust prongs on my wedding band. Trusted is how best to describe my experience.

We LOVE LOVE LOVE THIS STORE! I completely trust them with all my precious jewelry. They have great…read moreprices and beautiful pieces. My husband had them Custom make me a new engagement ring. It's GORGEOUS. I have taken several pieces to them to get fixed and cleaned and it's always a family friendly experience. Such sweet genuine people be

They're just amazing people. It's a family business, and in a day and age where most jewelers can't…read morestand business, for my occasional needs I wouldn't go anywhere else.

Came for for a repair on a clasp to a chain. They were incredibly nice, efficient and…read moreknowledgeable. Please support this business and bring your jewelry needs to them. Thank you for helping to repair my son's chain.

Limited selection, damaged/scratched inventory, terrible customer service and awful return/exchange…read morepolicy.

Got the clasp on my gold chain necklace replaced. They did a fantastic job using 14k gold. The…read morejob was turned around sooner than promised, and they gave me a great price on the repair. I would absolutely use Watches Etc again!

What a wonderful group of gals that work for this Jewelry store and what an incredible selection of…read morefine jewelry they have to offer! I simply stopped by their shop the other day to see if they could replace the batteries in several watches that I have literally not been able to wear in years. J'Lane greeted me with such a big smile and never hesitated or showed disappointment that I wasn't there to actually shop or purchase anything She continued to impress me by treating me like I was one of her best clients and I just wanted to say thank you for that! Most places act like you are interrupting their day with busy work that they really don't want to have to take care of. What an awesome experience! Thanks again so much and y'all have a very beautiful store by the way!! Annie Hale

What used to be a Fort Worth staple had gone downhill over the years. Guess the universe and karma…read morecaught up with their customer-unfriendly practices because in late 2024 they announced their going out of business sale. Last day is supposed to be Jan 11, 2025. I feel sorry for the staff, but glad to see the Haltom's name disappear.

Happy customer chiming in. I didn't realize there were so many positive 5 star reviews when I…read morestarted shopping there. But now that I've experienced two positive shopping experiences. I can say without a doubt agree on what other reviewers are saying. Customer service is top notch and their watch department is fabulous. I had no discomfort or reservations in purchasing high dollar items. Will certainly be back.

I stopped in to see if I could get my Rolex watch polished . The man I spoke to was very rude. I…read moreasked him if I could get my watch polished. He said it would be at least six weeks. I asked if he had a list I could put my on and be contacted later to bring it in.He said, "no you leave it here and it might be 6,7,8 weeks". I said "you're kidding". He then barked back "that's how we do it, take it or leave it!". Needless to say I walked out.

Adorable little location that is slightly tucked away behind the Jack in the Box and Fitness…read moreConnection. After wandering the mall for a few minutes and getting quotes for watch battery replacements, I decided to search Yelp and found this gem. The store owner, Chris, was so knowledgeable and welcoming when I called him. He gave me clear directions on how to find his store and that they could easily replace the batteries on 2 watches that we needed fixed. His prices were significantly cheaper than anyone else that quoted me, and the batteries on 2 watches were replaced in 20 minutes (at most). In addition, Chris was so generous and spent extra care to make sure that we were satisfied with the service (even taking an extra few minutes to deep clean our watches, free of charge!). Our watches were in the best hands and we're forever customers with Chris! PS - Check in for an extra 10% off your order :)

Always great work! Today he cleaned up and serviced my mother in laws watches and did a great job…read moreon both time pieces of hers.