Thanks Nasr Brothers for creating the wedding set I was picturing. We appreciate you being able to…read morecreate a ring especially for us! For those that aren't sure about lab grow gems, they are just as stunning as the real thing for a fraction of the cost. I would highly recommend Nasr Brothers if you are looking for a unique piece.

Very friendly. Quick service and happy with the battery replacement…read more Will be the place I go from now on

These folks are great! Super knowledgeable, nice and very reasonably priced. Love coming hereread more

They are very personable and did a great job with my watch service. Highly recommended.read more

I recently stopped into the store to talk about selling jewelry. Chandresh and Sibby were…read moreextremely pleasant to speak with and informative of the process to sell my jewelry. I have been back twice now to sell some jewelry. The process was quick, fair and I felt very comfortable the whole time I was in the store. We've starting talking about designing a custom ring now! I highly recommend doing business with them.

We came in and couldn't walk out without the ring that we wanted. GREAT prices. He actually cares…read moreabout what you want. Not just trying to jack up the price. Amazing store highly recommend.

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Elite Jewelers exceeded my expectations! I had several items repaired and AJ did a beautiful job in…read morea very timely manner. I plan on going back and would recommend Elite Jewelers for any needs! Thanks again AJ!

Interesting experience. I inherited a Rado watch from my father who purchased it as a 25th…read moreanniversary gift with my mother about 28 years ago. This is not a timex and it has sentimental value. When I received it I believed the battery needed to be replaced and at the very least it should be looked at due to the fact that it is old and has been sitting in a dresser drawer for a number of years. I took into Harold's Jewelers and the person there tried to remove the backplate. He couldn't but said that he has "a guy" that could take care of it. I said ok and left the watch. A few days later I picked up the watch and he said it just needed a battery. Well, two days later it stopped working and something told me that "the guy" really didn't do what was needed. I contacted a Rado service center in New Jersey and they said to send it to them and they would take a look at it. When they received it and determined this was a vintage watch that needed to be returned to the factory in Switzerland I was concerned that "the guy" did something to screw it up. Fast forward, the watch was sent to Switzerland and the estimate came back at $500 plus shipping charges. Given that this was an expensive timepiece and the sentimental value I agreed to have it repaired and I just had it returned. Everything is good to go but the moral of the story is this. Harold's Jewelers might be an excellent diamond seller along with other gold and silver items but I would never take a watch to them to have repaired. Sorry, because I think they have a nice place but I would have appreciated it much more if they had told me, "Sorry, we don't have the capabilities to properly repair this watch, you should send it to a authorized service center." I would have paid for that advice. Lesson learned.

I brought in a wedding band to be dipped in rose gold for my daughter for her wedding. When I…read moredropped it off I was told it would be ready in 5 days and would receive a call. No call, so I returned in 7 days only to find that it was not ready but would be in 2 days. Again-I was told I would receive a call. I specifically asked that I be called since I would be busy with wedding preparations. Again-no call came. With everything going on I forgot to pick up the ring!! I returned the day after the wedding and it was finally ready. No apology - no discount- nothing. The owners wife didn't seem to care. I won't be back. It saddens me to see the business and reputation that Harold worked so hard to build be destroyed by new owners.

They were very helpful with replacing a broken band for my Citizen watch. They were extremely…read morehelpful.

I brought in a bracelet I purchased on vacation because it was too large, and I had a few diamonds…read moreremoved for resizing. I later decided to use those diamonds to create a custom necklace. Throughout the process, I shared inspiration photos and discussed several design options before deciding on a curved bar pendant with a white gold chain. There was some miscommunication along the way regarding both the pendant style and chain selection, which I understand can happen when most communication is done through text. I even sent additional inspiration photos and screenshots from previous conversations to help clarify the look I was hoping to achieve. Once I received an updated image of the design, I felt much more confident and excited about the final piece. When I picked up the necklace, I did love the curved design itself, but I was disappointed in the diamond setting. The diamonds are much more covered than the stones in my bracelet, which makes them appear less visible and takes away some of the sparkle. Since the necklace was created from the same diamonds as the bracelet, I had hoped the setting would have a more similar look and feel so the pieces would complement each other as a set. (It don't have Cutlet Holes to allow light in at all) Overall, I think the concept and craftsmanship had great potential, and despite the communication challenges, I likely still would have left a stronger review had I been happier with the final setting. Unfortunately, the way the diamonds were set is what ultimately left me disappointed.

Stopped in this shop on a whim while visiting the area. It was a wonderful experience. The staff…read morewas so friendly and helpful, special shout out to Katie! I loved browsing their beautiful collection of clothing, accessories and Brighton jewelry. I purchased some things and will be back. Felt wonderful to be a shop such as this where there are high quality items you can shop in a relaxed atmosphere.

This is one of my most favorite stores to wander around in. They have so many cute purses,…read morejewelry, etc. to look at. Window shopping here is not enough!! I love Brighton products and this place has them. In fact, if you didn't know, they have a discount section in the back for older stock. You can get some steals back there. The manager (maybe the owner), Ann, has been there since it opened and does a good job of training her employees. They tend to know their products. Of course, it was a bit frustrating during COVID because they couldn't afford to be open as much usual, but they're back to their regular hours now! Kimberly K

These people give to our community in Robson Ranch and the troops. I like their service and…read moreselection so go here first.

I chose Ehrhart's to have my engagement ring custom made with diamonds that were given to me by my…read morefuture mother-in-law because I had been a customer since moving to Denton in 2001. I expected to receive a quality ring and good communication throughout the process. I wanted to work with people I could trust with a ring I would wear for the rest of my life. Based on what I was told, I expected to have my ring within about eight weeks. Instead, I repeatedly found myself reaching out for updates rather than receiving proactive communication. When I finally received the ring after months of delays, the color of the white gold was not what I expected and was later confirmed by multiple independent jewelers to be outside their expectations for a ring of that age. What should have been an exciting experience became a lengthy and frustrating process. Timeline: Aug 22 Discussed the design in person and sent inspiration photos. Sept 5 Received first sketch. Sept 10 Approved design and left my ring/stones for CAD measurements. Sept 26 1:13 texted for an update. At 3:39 received the CAD rendering and approved it. Oct 1 Received a text that the wax model was ready. Oct 2 Tried on and approved the wax model. Oct 21 Received a text, "Hi, I have the 3D model of your ring. Please swing by and take a look at it. As soon as you approve it we can order your ring." This was the same model I approved on October 2. I pointed this out, I was told, "I was on vacation last week. I forgot. But yes, we ordered your ring on the 2nd." Nov 11 Called for an update. (9 weeks after design approval.) Nov 25 Called again. I was told the ring was delayed in customs. This was the first time I learned it was being made overseas. Dec 10 Emailed requesting the manufacturer, production location, and tracking information. Annette called but did not provide that information, instead citing customs and the government shutdown. (14 weeks after approval.) Dec 12 Received some additional information but still not the manufacturer or tracking details I requested. I was also told the Oct. 21 text meant the ring was already in production, despite asking me to approve a model I had already approved weeks earlier. Jan 5 Emailed again requesting an estimated completion date plus location and customs information. Jan 7 Received a call and email that the ring was ready. Jan 8 Picked up the ring. (18 weeks after approval.) March Noticed the white gold had become much more yellow than expected after only a few months. April Two independent jewelers confirmed the color was not what they would expect. May 5 Returned to the store. Ashley agreed the color was not expected and offered complimentary polishing and rhodium plating, estimating one day. May 9 Called for an update. At 11:04 I was told another project had delayed mine. At 1:32 I was called that it was ready, but I couldn't arrive before closing. May 11 Picked it up and immediately noticed it still wasn't as white as expected. Ashley and another employee agreed. Photos were sent to the maker. I was told they could remake the ring or replace the shank in-house. June 4 Called for an update. I was told there was no response from the manufacturer and that Annette would replace the shank in-house and "take the loss." June 15 Visited Nasr Brothers for an unrelated reason. Peter immediately commented that the color was not what he would expect for a recently rhodium-plated ring. We had it remade in platinum for about the same cost. I was quoted three weeks; it was finished in 17 days and exceeded my expectations in craftsmanship and appearance.