Wonderful customer service from start to finish! We are forever customers. The moment you walk…read morethrough the door, they treat you like family and make you feel so welcomed and cared for. My ring needed a few diamonds replaced, and they did an absolutely amazing job--it looks beautiful! I couldn't be happier with the service, quality, and personal attention we received. Highly recommend them to anyone looking for a jeweler you can truly trust!

We have used Nasr Jewelers for years and have been very happy every single time. Most recently,…read morePeter went above and beyond in redesigning an emerald and diamond ring that belonged to my late mother. The care, concern, attention to detail, and excellent customer service is what's drawn our family to their business for decades. If you're looking for a high quality, beautiful piece of jewelry, I highly recommend you visit Nasr Jewelers in Denton, TX.

Super fast and efficient plus good prices! Got my watch clasp repaired in seconds. I would…read moredefinitely recommend!

Wasted my time coming to this " repair store " I called before driving to his shop and asked him if…read morehe can repair my watch, I gave him the complete details such as the watch make and model! I asked him if he can repair it and how much he would charge he said he can repair it but will have to look at it to give me the repair cost... Drove all the way to him just so he can tell me that he's not able to work on my watch AFTER I gave him the full information beforehand.

Always take great care of everyone who walks through their doors. Great selection and priced…read morecompetitively.

Friendly Knowledgeable…read more Patient with customers Fair pricing They clean my jewelry at no cost.

I brought my engagement ring here for a repair after a recommendation from a coworker and I am so…read morehappy with the quality of work and price! The setting on my diamond was bend and a prong was slightly loose. A corporate jewelry store quoted me almost $600 for these repairs, plus an eight-week turnaround. Old Town Jewelers was able to fix my ring in five minutes, and only charged me $35, and he cleaned professionally for free. His work was impeccable, and my ring is back to new! I will definitely be back!

My moms watch had a pin come out which made it fall off and she almost lost it! I told her to go…read morehere and she was able to get it fixed within 10-15 minutes and is so happy that it's fixed. 10/10 recommend

I have been using Richard for years to appraise items from rings to firearms for my insurance…read moreclients. He is super knowledgeable, convenient and affordable. Mary D.

Richard appraised my jewelry and my husband guns for a very resonable price. I checked many jewelry…read morestores for appraisal, but they were charging way too much. He is really knowledge guy, had jewelry stores for many years. You can trust him and he will not charge you an arm and a leg. Highly recommend him!

Situated on the peripherary of Southlake's Town Square, Grayson Allen is a refreshing welcome from…read morethe National chain jewelry stores. This is truly a fine jeweler, with the requisite unrushed, knowledgable, personable service. Quality of their offering supercedes quantity. Many exquisite one of a kind pieces. Very cosy environment and beautiful displays. For that true special occasion, this is the place to go.

I needed ball sizers put on a ring to keep it from spinning. I was informed that their jewelry…read morerepair person was only in shop twice a week and repairs took at least 7 days. Then they quoted me over $200 to have the ball sizers put on and over $300 for a U sizer, which is exorbitant. I have had ball sizers and U sizers put in rings numerous times by highly regarded jewelers and have never paid more than $100. Got two more quotes from other local reputable jewelers, both came in under $75. So, you know something is up here. Seek repairs elsewhere.

Cartier, Michele, Tag Heuer- these are some of the expected brands of watches, in addition to other…read morejewelry pieces that you'll find at Markham Fine Jewelers in Southlake. I was impressed by the fact that both the Cartier and Michele pieces were priced at market rate, ranging anywhere from $475-1350 (the Diamond Tahitian Chronograph by Michele being one of the ultra top-end pieces). While I searched for a timepiece that would complement my collection of Tag Heuer and Omega watches, I didn't feel pressured or cornered to make a decision by the sales professional. For the lady, I looked for a diamond solitaire piece for our upcoming 10-year anniversary. There were a few jewelry pieces that looked fantastic when it came to color, cut & clarity, yet it didn't seem to be "the one." Nonetheless, I was invited to return once more summer stock arrive by the sales professional. In giving Markham immediate business in getting a watch battery replaced ($25), I found this cost to be somewhat reasonable, considering that my usual place in Allen (30-40 minutes away) wasn't where I wanted to be in paying much less. Further, no other stores in Fort Worth (other than a jeweler) would replace the battery due to product liability. Certainly good to know. Either way, the afternoon at Markham's turned out to be well.

This review is not for the quality of Markham fine jewelers, but the service…read more We purchased a beautiful custom ring in December and I have brought it in for service three times since. The first time I brought the ring in was for an initial downsize. For whatever reason, they had trouble finding the location of the ring when I arrived to pick it up. Eventually they found it but it took questions and searching information. Roughly 2 months ago I brought the ring back in to be polished before our wedding. Yet again, they could not find the ring when I arrived for pickup. The associates had to discuss among themselves and try to figure out which "repair individual" had received my ring. 5 days ago I brought it in because the gold had bent, and I simply wanted it to be reshaped and polished. This was the worst event yet. While I had been told that I could simply bring my ID in for pickup, today that did not suffice. They couldn't find the ring anywhere in the shop. There were four associates communicating, making calls, asking questions, searching jewelers workspace and still it was nowhere to be found. Layla came out and told me that while they knew the ring was in the store, they couldn't find it. Absolutely gutted. There was a mix of answers. One answer was that the ring hadn't been entered into the system since May (over 3 months ago). This was where I panicked, they were essentially telling me there was no trace of my ring. I was also asked if I was at the right jeweler. I assured them I absolutely was and that my husband had customized my ring with Robert himself. I was also told the jeweler who received my ring for work never submitted a work order receipt for it, and it wasn't able to be tracked. All within a span of 30 minutes. Hoping and waiting Soemone would stumble across my ring. One of the associates was calling jewelers and asking what was done with the ring or if they'd had it. After I left, promising to bring back the receipt , the ring was found. I came back and Layla apologized profusely. Layla did a wonderful job communicating and problem solving and I believe she's the sole reason my ring was found. However, having met with Robert and seen his wonderful mannerisms and professionalism, I was disappointed to have experienced so much hardship for simple jewelry adjustments. Their work is beautiful and they have a very kind staff. None of this however matters if jewelry and precious sentiments are lost. Not only have I had to call every single time to check on my jewelry, as I was never reached out to for pickup, my ring would sit there for days after completion as I waited to receive a call that it was ready. Robert has a beautiful business going and wonderful products. I hate to see it overshadowed by confusion and possibly carelessness with precious items. I do plan to continue buisness and Buddha's more jewelry with Markham Fine Jewelers moving forward, but would like to feel confident in knowing that my items are left in safe hands. Again, this review is solely based on the three separate instances I've encountered with their customer service. The quality and selection of jewelry is beautiful. This truly is a beautiful business and all customers deserve service of equal quality to what Robert exudes.

I had the recent pleasure of working with Brett of Valley Goldmine. His clear information on his…read morewebsite led me to call their number. I discovered Brett runs his business in a very professional and efficient manner. As a business owner myself, these qualities are very important to me. In addition, Brett is very personable and clear in his communications. Since I've not had experience with gold buyers, I knew I lacked knowledge of knowing who to trust. When I read on their website, "...we encourage you to go to our competitors and see what they are offering before you come see us", I felt this was a good starting place in discerning who to trust. Brett was very generous in the value he gave me for my gold jewelry. Valley Goldmine gets my business whenever I need their help next! I am very thankful to our veterans and when I saw reference to his business being "Veteran Owned" I knew I wanted to support another one of our heroes. Because Brett and I had easy conversation and even learned God is important in both of our lives, I felt I was meeting a new friend. ~ Jill T. Dallas