Amazing place to stay. Beds A++. Nice little store down…read morestairs along with a bar and small restaurant. Food is good. Better yet we checked out, I realised hours later that I left a couple hundred dollars in one of the drawers, called and spoke with Rose who went to my room, found the dough and told me she has it at the front desk. Love honest people today. 10/10 from beginning to end.

Hotel was nice for the visit to Lubbock. Just know that is about 15 minutes away from Texas Tech…read more Staff was amazing at every encounter. Wish I could remember the young man that checked us in as he was great. His vibe was very warm and welcoming. They do offer a breakfast buffet. It consisted of eggs, sausage, bacon, toast, fruits, cereal and potatoes. The restaurant is open daily as well. There is a Target and other shopping and food places less than 10 minutes away. Loved the AC worked well however we found no middle ground on the temp in the room. Hotel is in an industrial type area and not far from the interstate.

One of the best Hampton's I've stayed at. And I've stayed at 100's over the years. Great service,…read moreclean, great rooms.

I believe this hotel was pretty nice their was a tornado warning were we had to sit on the bottom…read morefloor but the staff were incredibly nice about it and there breakfast is pretty good

I have zero complaints. Check in = super nice lady who gave me a water or bev choice to kick off…read more The hotel is set up around a courtyard which is so nice. Teens you want to keep an eye on but not in your room ? This is the spot ! James in the restaurant might be the best server ever! A pool. Restaurant. Bar. Common areas. Amazing staff. I'll take it

Zero bandaids on the premises.... Isn't that a liability? Terrible service at the restaurant. Super…read morerude servers. Unfortunately, this is the nicest place to stay between Colorado and Southern Texas. Do better.

This is yet another classy, modern, spacious Hampton Inn. You just can't go wrong with this brand…read more The employees are welcoming and professional, the breakfast is good as always, and the rooms are clean, comfortable, and quite beautiful. The location is perfect, right off the Marsha Sharp Freeway in downtown Lubbock and within walking distance of Texas Tech's football stadium. And the Internet works! This might be the only hotel at which I've ever stayed within the state of Texas over the past decade where the Internet worked! Kudos to Hampton Inn for that feat!

The Hampton Inn & Suites Lubbock University is a great place to stay. Of course it's close to…read moreTexas Tech University, the staff are friendly, the hotel is well maintained and comfortable. The complimentary breakfast is very good. Would definitely stay there when we go back.

I would like to first start off by thanking , Angel and his staff for accommodating our needs. We…read morehave stayed at this establishment four nights in total over the last few months and while this establishment is dated in need of remodeling. The staff made us field welcome. All in all we had a great day.

I mean for 140$ we got a suite with queen beds (comfortable) and a room with a living room. However…read morethe hotel itself needs some TLC. Although the bed was clean and comfortable, the chair at the desk was really wobbly so no one was comfortable sitting there and most of the furniture was pretty badly dinged. Then I guess there was a special singer in the courtyard which made it hard to hear the tv or anything in our room. I do appreciate it but trying to put a kiddo to bed with loud live music made it hard to do. Overall, I appreciated our stay, and again for the price it's plenty of clean space, with a little wiggle room for improvement.

The was exactly the experience I had hoped. The caboose was well equipped with an efficient heating…read moresystem for a 27 degree night. The interior was immaculately clean with one of the most comfortable queen beds I've ever slept on. I was also impressed with the quality of the bedding. The sheets were soft and extra blankets and pillows were provided. It has a nice sized compact refrigerator, microwave, and R/0 water in the kitchen area. Snacks and drinks were provided. Then a delicious homemade breakfast with pleasant company. The hosts made me feel welcomed from the second they opened the front door of the main house. Even the parking was secure. It was the perfect get-away. I will be heartbroken if they don't have a vacancy and I have to resort to a hotel the next time I am in Lubbock.

Saw some really neat things in Lubbock, Texas, but one of our favorites was The Woodrow House Bed &…read moreBreakfast. We actually stayed in a great room in the main house and the Caboose. Both were clean, comfortable and very unique. The owners and staff are the best. Last but certainly not least, the incredible breakfast , so delicious. Can't wait to get back to The Woodrow House Bed & Breakfast.

Did not go in with the highest expectations and it was as expected!…read more Check in was easy, then you go to a tired elevator and hallways with carpet well beyond its prime ! Upon opening the room it has a light sewer smell and the duvet did not look fresh and was rumpled as though it had been laid on before. Room is a typical Aloft so basic dorm like. Always like the Dry Bar bathroom amenities but they would have been a lot better if there was any water pressure - sink was ridiculous and could not properly rinse my toothbrush! View is more rooms and a flat field but not expecting more than that ! Kept blinds shut so I did not have to look at my neighbors. Think from now on will just do a really long day with early flight in and late flight out negating the need for a hotel !!

On the surface, the Aloft in Lubbock looks like a solid choice -- stylish lobby, modern design, and…read morea price point ($209/night) that suggests a premium experience. Unfortunately, the housekeeping standards fell far short of that expectation. When I first arrived, everything appeared in order. Later, though, I discovered long brown hair in the shower and even on the bathroom ceiling -- which was especially noticeable since I'm bald. Later that evening, when I pulled back the covers, I found both long strands and shorter hair underneath the linens. That was not only disappointing but unsettling. I reported the issue through the app and was reassured the room would be properly cleaned the next morning at 9am. When I returned at 11am, however, I found the same dirty linens simply tucked back in, water stains still on the bathroom counter, and a bathroom floor that clearly hadn't been swept in quite some time. For a property charging over $200 per night, I expected much better. The Aloft brand markets itself as modern and fresh, but cleanliness is the most basic standard any hotel should meet. Until management seriously addresses housekeeping, I cannot recommend staying here.

Excellent location! We had rooms 1302 and 1501. 1501 is a corner room and has two huge windows, 2…read morequeen beds and tub. 1302 has a view of the football stadium, is a king room, no tub. Overall the hotel is very good and is close to excellent. There were a few minor issues, but fortunately the front desk addressed my concerns. I am so glad I stayed at the Overton for my graduation. The customer service is top-notch which overcame the small issue of the loose border panel in room 1302 and the pillows not having pillow cases. This issue was quickly fixed and we were given breakfast vouchers as an apology. Overall this hotel is great and I will stay again whilst visiting Lubbock. (Suggestion for improvement, put a safe in each room). Despite the minor flaws, I will stay again and recommend others to stay at the Overton, too! Oh, the items offered at the breakfast buffet are delicious, especially the tomato grits, which I never had until staying at the Overton. The pool area is a nice place to gather. Thank you for providing a backdrop for a photo spot for graduation. Keep up the great work! I am eager to stay again the next time I visit Lubbock.

Horrible experience. Find another place to stay. The management, Selena, especially was the worst…read moreof it. No help at all. She said e pool was open when we complained all the anent were not available. Apparent, they just expect you to just ignore the dirt that's settled at the bottom. Additional photos to show the housekeeping services. Lazilymade the bed and didn't reset the pillows. Didn't take the time top prepare or properly clean the room, so don't lift your toilet lid. They likely don't either. The other room photos are likely for larger corporate or partner events. Leisurely travel is night and day because our room looked nothing like the photos. When it comes to shower water pressure, bring your own tools to clear the jets in the shower heads. These things have enough calcium build up to cure osteoporosis. In closing, Selena was unprofessional and needs to work on her people skills. She's also the one that said tue "dirt tank", aka pool, was open for use. She needs to be fired or at least get some actual hospitality management training. The only plus side was proximity to the Tech campus and Logie's. Now: bring your own laundry bag because athe one they gave us was the size of a gift bag ‍

Restaurant is fantastic but do not stay on the first floor anywhere near the lobby unless you want…read moreto hear music all day and all night until the bar closes. It is SO loud. The speakers are in the hallway.

Zero stars. We had a very disappointing stay in room 102. Upon moving the sofa slightly, we…read morediscovered an appalling amount of trash and filth behind it--including old plastic bottles and debris--that had clearly been accumulating for a long time. To ensure this was addressed, we left the sofa pulled out so housekeeping would notice the area. However, when we returned, while the bed was made and the bathroom was clean, the floor was completely ignored. It was clear they simply cleaned around the mess. The lack of hygiene extended to the amenities as well. The coffee maker was extremely filthy, covered in thick dust and water stains, making it completely unusable. It is evident that deep cleaning is not a priority at this hotel. Furthermore, the room location was problematic; being on the same floor as the lounge, reception, and bar made it extremely noisy and busy. When we raised these concerns at checkout, the reception staff offered a simple 'sorry' but nothing more. There was no effort to compensate us for the poor service or the unsanitary conditions. We would not recommend staying here. Update: After posting, Hilton corporate reached out and provided some points to apologize for the experience.

We were given a room on the second floor. As best western hotels go, the room was pretty standard…read more It did not have a pen and pad of paper as most Best Western do. The in room refrigerator was small and did not have a freezer compartment. The room was clean and the mattress was comfortable with multiple pillows. The sheets were scratchy. My contact with the staff was limited. However when I reported a coffee spill in the elevator and that the elevator was stuck, the woman at the front desk looked at me as if she had nothing to do with it and didn't even comment. My husband had better interactions with the man who was on duty the night before (4/9). The breakfast options were good. They have a Nescafé machine so cappuccino and latte were among the options. We are best western reward members and the clerk at checkin acknowledged it.

We had such a wonderful experience with the front desk staff at this Best Western. We arrived…read moreearly, and the ladies at the front desk were incredibly kind and allowed us to check in without any hassle. A special thank you to Claudia, who went above and beyond for us. My mother was having some trouble with her hip and is also afraid of elevators. Claudia kindly moved our room from the fourth floor to the second floor, which has easy access by an incline. That small change meant a lot to us and made things so much easier for my mom. Everyone we spoke with was so accommodating, friendly, and genuinely sweet. We haven't spent the night yet, but the room looks fantastic. We booked the King Suite, and it's wonderful -- a couch bed, a large conference-style desk for working, a big TV in the living area, and another TV in the bedroom, plus a spacious bathroom and closet. So far, we are extremely impressed. We'll update after our stay, but we definitely wanted to give a shout-out to Claudia and the front desk team for their kindness and excellent service.