FYI they're still OPEN!!! If you love finding amazing deals, this discount clothing store is a…read moremust-visit. Most items are just $5, and you'll be shocked at the variety--everything from casual basics to trendy pieces and accessories. The quality for the price is unbeatable. What makes it even more special? This is the last remaining location--a true San Diego secret that's still going strong. It's rare to find places like this anymore, and I'm so glad they're still open. Whether you're on a budget or just love the thrill of a great deal, don't sleep on this spot!

Great deals Great customer service great fines you will miss out. If you have a chance to go check…read moreit out, you should.

I love getting my eyelashes here. The staff are all sweet hearts and very helpful . They greet me…read moreand my family amazingly with so much joy. I recommend this place to any one who loves getting dolled up.

Me and my mom go there on Saturdays and it's so calm and the service is so great. Everybody's kind…read moreto each other. It's awesome.

I only have two malls i consistently go in San Diego, the Fashion Valley Mall and the UTC Mall…read more However, UTC mall is more of a leisure... to walk around and kill time, for my son to play at the playground, for the festivities on the holiday season especially Xmas, to have family fun dates and good food experiences at nearby restaurants and the mall I always go to every time I have issues with my Apple iPhone and techs. The fashion Valley Mall tho, is my main mall. This is the mall where I actually do most of my shopping. We watch movies at the AMC theater when we have extra time and get food at the cafeteria/food court area after hours of walking. My son never misses going inside the Laderach to get a free taste, the best chocolate there is. We love going to this mall, especially with my son now being a teenager, we would most likely be doing lots of our shopping activities here especially at his favorite boutiques, like the zumies, Hollister, Rayban, and plenty others I do not recall.... We also love going to The escape room where the mall is. My favorite is the Nordstrom Rack! ;) The holidays tho could get really packed and busy but there's alot of nice things to see and lots of good deals to look forward to.

I will never come back to Fashion Valley Mall again…read more I was very disappointed with my experience. The mall itself has great stores, but what stood out to me was the number of homeless individuals throughout property. As a shopper, I did not feel comfortable walking around the mall. My two young kids were very uncomfortable, I have to move them from the food court and sit and eat elsewhere. For a high-end shopping destination, I expected a cleaner, safer, and more welcoming environment. Management needs to do a better job maintaining the property and ensuring guests feel comfortable while shopping. Unfortunately, this experience was enough that I won't be returning.

Located in the middle of Otay Ranch town center (mall)... Lots of parking in the back, with…read moreentrance to the store.. Customer service here is standard. Although I've experienced some that were friendly and helpful.. Others seemed a bit snotty though.. This store is a bit smaller than the H&M in plaza and fashion. This location doesn't have a children's section (I wish it did!)... The store is pretty packed with merchandise... And they have some good sales pretty frequently. Be on the look out for 50% sale items. They do that a couple times a year... Great deals! The clothing themselves is of decent quality. Obviously not high end or high quality, they're okay though, and you'll get some wear into them.

They locked the door 20 minutes before closing. I just wanted to check to see if they have…read moreleggings for kids, no worries if they don't, but just wanted to pop in and see if they had what I was looking for. I had my 3 year old with me, so shopping is pretty quick. Just got looked at by the 1-2 employees there and they gestured to go around. They wanted me to go to the back of the building which would take me about 5-10 mins to get there with a toddler, not worth it. I get it, it's slow, it's a weekday, but the doors should be open for business hours. Bummed, bc I used to love H&M.

They're supposed to close at 8pm on Fridays. We got there at 7:45 and they did not let us shop or…read moretake a quick look. Not professional.

Don't recommend this place unless you want your money to go to waist we bought a dress from this…read moreplace which was clearly damaged and not sowed correctly on some parts we took it back in less than 5 days to exchange because they do no refunds or exchange after 5 days and this lady named Julie was so rude towards us and even made racist comments towards us she walked away while we were talking and didn't want to help us at all stayed having an attitude for no reason and her facial expressions were so rude the entire time

Wish I would have seen your Yelp Reviews before my visit…read more Walked in, intrigued by the variety of clothing & accessories within the store. Found 4 summer tops, stood in the check-out line with no one around me but the cashier for 5 minutes before acknowledged. Tried my items on at home only to find out the ACTUAL SIZE DOES NOT REFLECT THE TAG SIZE on any of them. NO REFUNDS - STORE CREDIT ONLY. Your clothes are miss marked AND don't fit properly period. Twisted seams, etc...Yet you force customers to shop at your store after their returned purchase?!?!? So not to lose my money, I'll make another purchase on something I don't need or want - however it will be UNDER PROTEST no doubt.

If I had the option to give no stars I would! Today after my long day of school I went to fashion Q…read moreto look for some shirts. As I entered the store I made eye contact with the cashier. she looked me up and down and started to follow me through out the store. I felt very uncomfortable almost if she thought I was going to steal something from the store. She eventually came up to me in a rude tune saying "do you need something if you're not buying anything get out!" I was very confused and just left. This is no way to treat a person you are there to provide a service not harass or make costumers uncomfortable when entering your store.

Like everybody else here I'm here to complain about the service. Probably the same browned haired…read moretattoo girl. Extremely rude! I love this store because of the clothes selection and the good prices which is why I'm giving it a 3 star but it makes it difficult for me to want to shop here when the employees make me feel uncomfortable! If they don't like their job why keep them there? It's so easy and chill to work at a clothing store I don't understand the misery in their faces and attitude.

A girl with brown straight hair that said she was the "manager" and 2 others light hair, i didn't…read moreget their names but there was no one in the store that day and they were doing absolutely nothing, and when me and my grandmother went to the register there was maybe a 10 minute stall because they immediately started ripping up cardboard boxes to pretend they were doing something when the whole time they were just talking, the one with brown hair rolled her eyes when I got to the register since I guess interrupted their conversation...I wasn't that phased until the Brown haired one was charging my grandmother and my grandma gave her a coin to round the total and the girl didn't grab it she just gave a look to her co workers and they started laughing in my grandmas face, for WHAT?? This is disgusting, I cannot believe snobby bitches like this are hired when they barely have any human decency, they're getting paid to gossip and laugh at the elderly, and the place looked like a pigs site

Brought my son and his friends here this evening. They are avid vintage shoppers and were thrilled…read moreto shop local. The shop has a great selection of vintage clothes, however, because of the male employee's attitude (I sure hope this is not the owner) , we will never return. From the moment we walked in he was staring as if he was confident they were thieves. We left but my son couldn't get a pair of pants off his mind so went back at 5:53 to buy them. He asked to try them on and the man rudely snapped at him and said "we're closed!". Was he having a bad day and doesn't know how to control his emotions? Was it our skin tone?

This place has several vintage stuff I loved it customer service was so sweet they have a fitting…read moreroom to try on what you like they make some cool clothes if your in to vintage this is the place

This location has got to be the most busiest, people all over the place, best priced items, fully…read morestocked, large variety, unorganized shelves, clothing racks too close, and the longest register lines of all Ross I've shopped, in southern San Diego. The one thing I must say, staff at the registers are quick! Thank you! Parking lot can get full. You might see homeless people walking around parking lot. Security guards are now checking receipts before exiting the store, just like Costco and Walmart. Not a had thing but can be annoying. I only shop at this location because it's several miles from my home. Otherwise, I would go somewhere else that's calmer and not so busy with people everywhere.

I may be a little generous with my stars I was vastly underwhelmed with the service. I will say…read morethat the line was a mile long and they did a GREAT job moving the line. I had 2 things on my list and I suspect if I could have found an employee in the shoe department I may have walked out with both items checked off my list. I could not find a pair of shoes that fit all my criteria, size, style, color, quality, brand, and to an extent consumer reports if I haven't heard of the brand. I left shoeless unless you count the ones I walked in with. Along those lines I saw an item that wasn't on today's list because I didn't think to put it there was a little thing to transport my guitar picks. (They are custom picks I use as special souvenir business cards - not to be confused with my everyday business cards) Anyway I found a set of nail clippers in a cool keychain type setup, the the mail clipper holder would be perfect if I could get rid of the branding. There was a set that had no clippers so I figured they'd give me a huge discount. I searched for someone to help me I sound someone that didn't understand my American English and in perfect English told me so. After this happened twice I gave up and hoped my cashier spoke English and could help me out . She could and she couldn't. I'll give her credit she tried but the best she could do was knock 10% off. Since the most important part of it was missing I felt 75% off was fair. Let's just say I walked out of the store with one item checked off my list,a 2 star review. As a 70 old year main with slight mobility challenges I didn't really feel safe. the place was cluttered with boxes, merchandise and customer all tripping hazards. I'm not sure I want to risk coming to this Ross location..

Rude customer service Not one employee said hi when I walked…read morein with my daughter today. And when I went to the register the young lady looked offended because I went to her counter because she wasn't ringing anyone. But, instead of saying hi or acknowledging me, she told the a young man to ring me up instead and continued to talk and he didn't bother to say hi to me or Acknowledge me either. I felt very disrespected and and my daughter was very embarrassed. I will not be shopping there again. I told them they were not being friendly and the young man said sorry but the young lady that I believe was a manager said nothing.

Great Hollister, honestly my favorite one! They have lots to choose from and great style, employees…read moreare really nice. Otay ranch mall is the best place.