Julie is so so nice. Took the time to introduce herself and welcome me as a new customer. I had a…read moregrease stain on my favorite pair of dress trousers and she got it all out. It's not cheap but dry cleaning in general isn't. Her prices are fair compared to others but her service level makes me ok with driving a little further.

I short. Most people cant . She has done my pants forever. She is reasonable. I mean gone years…read more Taller cleaner no her first.

I reached out to this service over email because of an issue and received an incredibly unhelpful…read moreand unempathetic, less than a full sentence response back. Will not ever use this service just for lack of decent customer care. Edit: It's funny that the response to my review got more of an explanation than the email (which for the record was left at "Sorry there is nothing we can do with dye transfer.") My inquiry was not rude in any way and warranted a more thoughtful reply. It is absolutely within my rights to leave a 1-star review as a reflection of my experience with a business's subpar communication. If you look at the other low reviews for this business, you'll see a pattern of poor communication skills. Service isn't just left at the product. It goes all the way to effective communication, of which this business has none, other than to double down and defend themselves anytime someone has criticism.

I used this service at the end of 2023 and it left a bad taste in my mouth. My clothes were cleaned…read morewell but I felt so bad from the customer service I put it in the back of my mind so I didn't write a review. I recently moved to Los Angeles and found a new dry cleaners down the street from me that charged me half the cost for the same items which was refreshing. I thought of this place and wanted to leave a review to warn people how bad this was. These people were hostile, defensive, and greedy. They kept on hassling me about my clothes and texting me for approval for new costs. The texting person gave me an estimate and sent me like over 10 photos of my clothes to point out all the stains and hair that was on my clothes and repeatedly told me my clothes were wrinkled and very dirty. This was unnecessary and made me feel attacked and shamed. Like WTF?? I just wanted them to clean my clothes not pick faults with me! Instead, they acted like they were taking me to court! So much unnecessary stress and hassle for dry cleaners! They ended up charging me over $50 more than originally estimated because my clothes were oh so hard to clean and so dirty. Despite going over the original estimate, they still hassled and tried to guilt me for tip at the end saying they gave me a deal. What deal? Your services are super expensive! The tone they texted me was just so very rude it's like they didn't want me as a customer. I never fought them on the expensive costs but they were hostile from the start. I ended up going back to my previous dry cleaners, City Custom Tailor & Dry Cleaners in Belltown. They are not cheap either, but a little less expensive and they are chill. I do not think cheap dry cleaning exists in Seattle but this service sucks.

This review is for my carpets in my car. I stopped by and asked for something small that wouldn't…read morebe worth the time for most businesses. I only needed the passenger side carpet cleaned due to me trying to clean it myself after messing it up. They got me in the next day and did a fantastic job. They even asked me to come back in a few days bc there is a machine they wanted to use that wasn't available at that moment. They already did a great job, but I'll bring it back so they can do it anyway. Friendly staff as well. Thanks guys!

I had a decent experience the first 2 times I went here. Then the 3rd time I went, I did not. The…read morelady's at the front were very off putting and just were not very helpful. I also offered to pay extra to expedite an item that was just an inch of a repair and they just shut me down. Not great customer service

I've been going here for years - for dry cleaning for clothes and bedding as well as tailoring…read more They've always been prompt and so kind when interacting with me. They do such a great job with everything I've left in their care.

Peter and his parents have been running an excellent dry cleaning business for years. They do great…read morework. We drive a long way to make sure that they are the ones taking care of our clothes and linens. The location is very tucked away, but worth the trip!

Great service. I was pushed for time and James rushed my job through. I really appreciate the effortread more

Marion Dry Cleaners is the first place that I ended up finding when moving to the International…read moreDistrict. When I became a flight attendant, I wasn't sure exactly where I was going to take my clothes when they got to a point that they needed to be completely refreshed. After going there, I realized that other flight attendants also went there. The service is fantastic and the owner or gentleman working is super friendly and always on time, making sure that your order is given when he says it will be. The cost is very reasonable and the product itself is fantastic. I recommend anyone looking for a dry cleaner to go to Marion Dry Cleaners.

I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Dropped off a dress just to get pressed as it was a bit wrinkly, but would have been a bit of a…read morepain to iron myself. They charged me $50, which seemed like a lot but this was for an important event. When I picked it up, it had a giant rip on the front of the bodice-it is impossible to miss or repair. She said it 'came in like that'-it most certainly did not. Damaging a dress is one thing, but lying about it is a another. I will never go here again.

Ruined my $160 shirt with a burn mark and denied doing it. I won't be using their service again…read moreand would not recommend to others.

They ruin my cashmere pants. They returned it with a big pink stain in one leg. The owner was so…read morerude and I paid 65 dollars just to ruin my pants and take it to goodwill.

Amazing service. Always exceeds expectations. Hannah is the best at alterations and listening to…read morewhat you want while offering her suggestions.

Hannah does great work at a fair price and always with a smile. I have brought a few garments to…read moreher and am always pleased. Two thumbs up!!

I think my husband and I have about five cleaners we're now using, lol, and we just added this one…read moreto the rotation. Took in a few things, everything was cleaned well including a couple hard to get spots that were not cleaned the last place I took them too, which kind of surprised me. Good prices and good time frame to get our stuff. Welp, now we have six places we're using, lol.

Let me say right up front - dealing with staff was excellent. My rate reflects my decision to take…read morea precious hand-sewn cotton quilt to remove a tiny coffee stain. This is a 50-year-old heirloom where each piece has a story, and it is an ongoing project. Given there were signs everywhere emphasizing their no-strinkage safety with cotton fabrics, I stupidity trusted it. It returned shrunk, each tiny piece slightly smaller and buckled, therefore not matching the ongoing work at home, and many pieces ripped off. AND the tiny stain still remained. I had a near heart attack. Staff insisted they could "fix it". I returned take 2, stain still there, but quick shoddy repair of ripped pieces and they (kindly) insisted I did not have to pay for their mistake. Then, I spent 2 weeks at home re-calibrating to the shrunk piece, and another week removing ruined torn pieces (some were over a 100 years). Lesson learnt. NEVER take a vintage piece to any dry cleaner! A month on, I was still working on repairs.

BRING YOUR OWN QUARTERS! If the change machine is broken there is no one in the area that can give…read morechange. Other than that, quiet and simple laundromat closest to downtown. It's clean enough for me to do laundry here. Bring your own chair if you want to sit around. 3/5 because the neighborhood is very friendly.

Despite being located within a charming neighborhood, this place is anything but…read more It's unkempt, everything is covered in dust, and the washing machines are extremely grimy on the outside. Makes one wonder what's growing on the inside of these machines... Will not return. I wish I took the time to go to Lunar Laundry instead.