I hadn't been here in about a year, and upon a new visit found the staff to be as unhelpful as…read moreever. And why is there a solar system mobile hanging from the ceiling with a price tag on it if it is totally out of stock, unclear if more will ever arrive, and the floor model is not for sale? "Because it's high up," she said!

With the extremely long wait times for new furniture due to supply chain problems, I was thrilled…read moreto walk into the GB Hammertown and see a sofa that was the right size, really comfortable, and reasonably priced. When I inquired about lead times for that sofa in the color I wanted, the manager told that they were expecting such a sofa in a month or so. Today I got a call saying it arrived today and could be delivered as soon as it was convenient for me. What great service and from a local store! I plan to shop at Hammertown again soon. Lovely people and great products.

T.P Saddleblanket is a pretty unusual addition to Great Barrington's oh-so-New-England main street,…read moreit's cowboy boots, bandanas, and big chunky jewerly not keeping in theme with GB's rivers of antique stores. But being a Western girl myself, I was thrilled to see it when I first arrived here, and even more thrilled once I discovered just how *cool* the stuff on offer here really is. Tasha Polizzi, owner and main designer, worked with Ralph Lauren and Kevin Kline then apparantly decided to turn her attentions to the world of Western chic - which she does quite well. Many of the fashions on display at the store are designed by Polizzi, meaning that if you purchase it there, the odds of encountering smeone else wearing it are fairly minimal. This is a good thing. You can buy everything from designer cowboy boots to home furnishings to hot sauce here, though the focus seems to be on rural-hip women's wear. Certainly all the ingredients you'll need to create a faux Western get-away and buy the clothes for it to boot are present here. Prices are high, but service is wonderful. I found a beautiful long synthetic buckskin coat here and bought it, but decided it was just too long for me. I asked if I could exchange it with a shorter version of the same coat, and the store immediately said it was okay and that they would make up the 40 dollar price difference in store credit. (Works for me.) They didn't even need to see my reciept. Nice of them!

My husband and I discovered this store yesterday on a little weekend escape, and I FELL IN LOVE!…read more It's PERFECT! Everything in the store was so cute and western/native. I bought a fabulous coat that was on sale for $60. They have Minnetonka moccasins, Pendleton blankets and towels, cute cowboy hats and plush bison. The staff was so nice and told us stories about local places, gave me a million compliments, and even gave me a random hat for free. I just love this store. I want to live in it.

My favorite store in Great Barringto. They always have cute things that you don't see elsewhere…read more Original and interesting clothes and jewelry that are very much in style. Plus it is locally owned.

I also had an issue with a pocketbook at this store. I purchased the pocketbook before Christmas…read morebecause I thought it was something my husband could wrap up for me . I started using the purse shortly after Christmas and while away on vacation during the week of Jan. 19-26 the zipper broke. Not only that 3 out of the 4 handles started breaking. When I returned from vacation I brought to pocketbook in to show the owner he said oh we can fix that. Then I showed him the handles. He said I'll have someone look at it and call you back. He did call me back about 10 days later and said my purse was ready. When I stopped in to get it the zipper had been repaired but someone had just put some glue on the straps. I said how long do you think that's going to last? And his answer was something like I don't know how much stuff you put in your purse. I also own a business and if I treated my customers like this they wouldn't return, just like I'm going to do to his business. He sells expensive , cheap pocketbooks and doesn't stand behind his products. Buyer beware!

I went to find a Christmas present for my wife. Got wonderful support and excellent suggestions…read morefrom the sales person (Julie). Definitely worth the visit! 5 star experience.

I had one of the worst customer service experiences I've had in recent memory at this highly…read moreover-rated and over-priced boutique. The salesperson was rude, dismissive, and disinclined to help with an exchange that did not meet the store's (very unreasonable and poorly communicated) return policy ( store credit if you return an item within 7 days, otherwise tough luck!). Long story short, the issue was ultimately resolved in my favor but only because I was a squeaky wheel and insisted that the owner be contacted. Shopping should be a pleasure, not a battle, and stores that don't understand this don't deserve my business, or yours!

They are thieves. I had mistakenly sold my Mother's jewelry to them. When I asked for it back they…read morehad removed the silver pieces and gave me back the costume items and denied they had any silver pieces which is a lie since they had commented on them when I first showed them the jewelry.

AMAZING! This is BY FAR the best Antique shop in Great Barrington MA.. A MUST stop on your…read moreantiquing trip

Friendly and helpful and knowledgeable staff. Really great selection of barware, glasses and…read moreexceptionally nostalgic prints, wall boards and related memorabilia for whisky lovers and lovers of Ireland. Lots of Guinness stuff. Great chests from ships. Good store for home bar, and especially for gifts. Definitely worthwhile to browse.

The sales person Cathy showed Excellent Knowledge & details on the vintage barware history…read more.. Wide selection , comfortable & friendly experience ! Looking for a special gift great store to visit.

My wife and I have shopped here several times. They have a fairly large selection of clothing and…read moreshoes and carry top brands. They are not inexpensive but you get what you pay for. Quality clothing is worth the price in terms of fit and longevity. The sales staff are very friendly and helpful and well informed about their products. What is especially nice is when they offer sales. My wife picked up a beautiful brand name coat for a substantial discount over the price on the tag. Of course the tag price is just something someone made up and not based in reality- however- it was nice to be able to pick up such a beautiful item at a very reasonable price. This shop is definitely worth a visit. They do offer wonderful merchandise.

Great personal service and quality selection of outdoor footwear. Also check out the collection of…read moresocks - hiking and casual wear socks.