My wife and mother in law got their nails done during their vacation in Illinois. The quality, the rush, and the customer service were all poor. It felt like they rushed through their appointment to get them out of the salon. The nail polish was chipping a day later. They made my mother in laws finger bleed, they didn't file their nails, and it was just a poor experience. It truly felt like a waste of money and had I known the poor experience, we would have went elsewhere. I wouldn't recommend this salon, I would recommend avoiding it unless they make it right. There is a large room for improvement, read more

Marshalls Nails & Spa - Nails chipping a day later - Nail Salons Near Me - Hoffman Estates, Illinois

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I was pretty disappointed with my experience at Marshalls Nails. I went in for a no-chip manicure, but the results were mediocre at best and not worth the price. To make matters worse, I left with a cuticle that was cut and bleeding, which shouldn't happen during a routine manicure. Overall, the service felt rushed and careless, and I hope for a better experience if I return in the future. read more

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Reviewing again because I've had a whole year of the best nails of my life. I see Kristy. Nails are like hair ~ find who you love and never leave them!! You can't hop around and expect to love it every time. read more

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I decided to give this place another try, but after my experience today I will never be returning. For one, the website is not very clear on pricing when it comes to adding any designs, length, or even the cost for removal of previous acrylic. In other words, neither do they give you any notice upon arriving, how much services may cost based on how your nails look prior to coming in person. Very very overpriced for the design that didnt even include any heavy gems or other special effects. I'm just very disappointed and I hope any one reading this will consider another nail salon before this one. read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

My manicure was completely chipped less than 24 hours later. I think they do it on purpose to make people want no chip. No thank you. Will not return. read more

Marshalls Nails & Spa - After 1 day every nail has been chipped. - Nail Salons Near Me - Hoffman Estates, Illinois

Thank you Mason for letting me know about your new policy for Dip & No-Chip manicure. This was my dip manicure started lifting after a week. He stated they're not responsible for lifting or chipping after 7 days. read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

First time going for a pedicure here and will be my last. It was just for polish take off and pedi no new polish. I called prior to my arrival to get cost advised gel polish and no new polish advised 35.00. She cut me when trimming my nails. When I got home I had to trim all my other nails as left sharp edges. Worst pedi I have had. When paying charged 5.00 additionsl to remove gel polish which was not advised when I called to request pricing and came within 20 minutes . All I got were blank stares and how are you going to pay. read more

I saw Danny for the first time, super sweet guy. I did a fill-in, my nails have never looked this good!! Everyone there is very welcoming and nice:) for sure will be coming back !! read more

I had a Regular Manicure on Tuesday and by Wednesday, they were all chipping and by today, Friday, you would have never known I had a manicure this week. I think the problem is they use the No Chip Manicure polish and if it's not cured, it simply doesn't stay on. Most I have paid for a manicure in some time and not worth one penny! Think twice if you want a Manicure about this salon. read more

Nice relaxing atmosphere and music. They accept walk ins and took me right away. The lady doing the pedicure did a great job. Will be back. read more

Just moved to the area and was looking for a new nail salon. Marshall's was just around the corner in the Marianos lot. I read Yelp reviews before going in and requested Henry. Great decision, he was amazing! (Kelly gave a stellar pedicure, too!) Henry totally understood what I wanted and delivered. I will say he humbly said Mason and the other male nail tech "taught him everything he knows". Well, cheers on them! The cool thing about this salon is that they have exact matching colors across dip, no-chip and regular polish. So if you pick dip 309, the pedicure tech can match it with regular polish 309. I dig it! I've found my new home. Deluxe pedi and dip nails = $85...pricing isn't super transparent here, just know it's higher end and you get what you pay for. read more

Marshalls Nails & Spa - Impeccable. Henry is amazing! - Nail Salons Near Me - Hoffman Estates, Illinois

It's such a quaint & quiet place to have a Mani/Pedi done. Very clean and welcoming. The techs were all very professional & personable. I liked it ~ Kudo's And reasonable price as well read more

Best service I loved my nails everytime I go in. The vibe is always amazing and they get me what I want all the time.

Horrible! I will never go there again. I got a gel overlay with French design, and the woman appeared rushed. Overall they were okay for French design. My issue is the not even a day later one of them popped off, on the 3rd day all of them started to peel and pop off. read more

I usually dont do negative reviews. But my experience at Marshall's nail salon was horrendous. I came here and brought family as well. But If I could give this place negative ten stars I would. I went in for a gel pedicure. I needed 2 acrylics on my big toes. The guy at the front had an attitude. Then he gave me what look like his grand mother to do my nails. Anyway she started out ok with the water warming my toes and the salts. But she didnt file my toe nails , was sloppy with putting warm towel on my legs, and quickly began painting them which looked like my 3 year old nephew could have done. I quickly told her there is no way Im paying for that. My feet looked bad when I walked in but she made them look worse. I can't make this sh$^& up. I still paid because I felt bad for the lady. But I told the guy at the front I will never come back. You dont treat loyal customers like that. They lost my business and I hope you will read this and go elsewhere. This place suuuucckkss!!!! I had been disappointed before and gave them another chance. No more. Better to go to ukrainians who do dry manis and pedis. read more

Marshalls Nails & Spa - Acrylic on my feet didnt file toenails. Youve been warned dont go here - Nail Salons Near Me - Hoffman Estates, Illinois

Absolutely horrible! My daughter came in to get her nails done. She got acrylic nails and wanted a design on them. The design was discussed and agree upon. The nail person was unable to do the design (that she said she could do) and removed it after a couple nails (when my daughter and worker noticed how bad it looked). Upon checking out they tried to charge her $88 for the service, which included a charge for the design. My daughter said she didn't get a design, it was not done right and removed. They got loud with her and aggressive! She ended up paying them $75 for just the acrylic (if her mom or I were there we wouldn't have given them a cent). Now, that isn't even the worst part. Look at the pictures and see how they had her leave the store. Glue all over her fingers. What is this crap? Complete nonsense! Do NOT go here. read more

Marshalls Nails & Spa - This is how their finished product looks (see all the glue... wth....)... - Nail Salons Near Me - Hoffman Estates, Illinois

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I used to love coming here! Until recently, when I came in for a Mani Pedi. When doing my pedicure, he was really digging into my toe, and it was pretty painful and swollen for a couple days. I went in on Saturday, and on Tuesday I noticed that the side of my toe was bloody and had yellow pus coming out of it. I had to go to the doctor to get it looked at, and they said that it was an infected ingrown toenail, and they had to cut out the right side of my toenail and drain the infection. I wish this was not something that happened, because it's such a good place, and my manicure was perfect. But I will not be coming back for a pedicure read more

Marshalls Nails & Spa - Infection after pedicure - Nail Salons Near Me - Hoffman Estates, Illinois

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Loved my experience here! It's hard to find a good nail shop with talented artists that also treat you well. But look no further because Marshall's is theeee place! My appointment was at 9:30a and I was greeted by a friendly Man who checked me in and I was seated on my chair right away (say whaaaa?!) the salon is big and clean which is a plus for me! My toes have been through it and they took great care and brought them back to life. My nail tech Paris was awesome!! She got my nail design perfectly and was so nice and patient (I had to step away mid-acrylic application to take a client call and she was so understanding I seriously appreciate her). Only note I have is that I was there for 3h but anticipated 2. I think it's because my nail tech took another client while I was waiting for my toes to dry so it set us about about 40min. Also prices for nails aren't as transparent. There were 3 charges of $5 for length & design (x2) which I expected but wish was explained more. If you want overall great service and to leave with cute ass nails, come here!! read more

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I been a customer since 2018. Always recieved great customer service. But today they made me very very mad. I came in with a pinkish color no chip on my nail and asked for a fill with a design. I get seated and immediately she starts drilling the polish off leaving some of the pink on. She gets up and comes back with pink powder ab I ut to do my fill and I had to stop her and advise I have clear acrylic on my nails not pink. She insisted we do pink powder and I had to tell her no don't put pink powder on top of my clear acrylic. She then says oh okay you have clear and I say yes you need to take the pink no chip off in order to see the pink acrylic. I show her picture of what I wanted and she proceeds to do what she wants by coloring my full nail. I then stop her and say no that's not whaT I want​ Nd showed the picture again. Finally the manger comes over and i show him what i want and be moves me to another chair. This lady looks at yhe picture and says you want same? I replied same design just different colors. For 1 min i thought okay she gone do good job. But to my surprise nope... she did not. When time to pay they tried to charge me 75$ for something that looked nothing like the picture and then told me because i had pink powder which i did not, the length of my nails, which i never know the charge extra for length. Btw my lebght is a short stelloto. And then no chip cost 75$. Now i am pissed because not only did i not get the design i want but why I am pay the same damn price i paid when i came back in December when i got the original FULL SET WITH THE PINK NO CHIP POLISH THAT THEY DID! So confused when I thought a fill was cheaper then a full . Please make it make sense!!! Safe to say I will not be going back hear after a long off and on again 6 yr relationship. You have to do better when ppl are spending their money. Customer service is important and should be appreciated. Im not saying we always right as customers but use active listening skills so we can work together. Now i have to find time to go pay someone else to repaint my nails beacuse i refuse to walk around like this any longer then i need to. read more

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I do not recommend! Extremely expensive and they don't do what you ask for (even with a picture in hand!) and they also don't tell you they will charge extra for a different nail polishes, I ended up paying $95 for a set of horrible extra thick gel nails (that price did not include tip) and that $95 was just for the nails!! My pedicure was awful, they basically just soaked my feet, shaped to nails and polish! They didn't scrub nor clean around the nails. The tech was so rude and dismissive, I will definitely Not be going back. read more

I was looking forward to getting my nails done after seeing all of the great reviews. I walked in asking for a no-chip manicure. Upon walking in it smells really strong of chemicals and they need better ventilation. The male nail tech Anthony proceeded to do my nails and it felt very rushed I walked in two hours before closing time so definitely not last minute. He began by drilling off the existing gel I had on and there was powder flying everywhere! It felt so uncomfortable to breath. He pulled at my cuticles so hard it was not pleasant and the paint job is not worth 55$ I would not want to come here again. Very disappointed in the service. read more

I just love my nails!! V is amazing. love how my nails turn out every time I get them done. Will definitely recommend this salon to family and friends! read more

Marshall's NEVER disappoints! Henry is so friendly and meticulous with his work. And Mason is a fantastic owner who takes such pride in his business. My style is super "boring" (dip French) but everyone at Marshall's nails it every time! Best nail salon in Schaumburg in my opinion! A+ read more

Marshalls Nails & Spa - French manicure dip by Tammy - Nail Salons Near Me - Hoffman Estates, Illinois

I really didn't want to write a bad review, but my terrible service was over 100 $ so yeah, I want to share my experience. I went in for a fill. And the lady started taking off all my nails and said they were too bad for a fill. Said they were lifting. I said yes they're lifting that's why I need a fill??? After she took them off she told me she has to charge me for taking them off & for a new set when that is not what I came in for. I told her I can't have long nails Because I have kids and she said because I want almond they have to be long. I googled short almond nails, and they're all over Google. It's very possible to have short rounded almond shaped nails. Mine were so long I had to pay again to get them shorted at a different place because she got so nasty with me about how I am insulting her work?? Which I was not, I was very calm for how upset I after I got played into paying for removal and new set when THATS NOT WHAT I CAME IN FOR. So I just let her finish doing whatever SHE wanted, because it was obvious what I wanted didn't matter. And she calls the owner over and talks bad about me in a different language WHILE doing my nails. I was so uncomfortable. After she was done with me I went in the pedicure chair. Got the worlds fastes pedicure. And to top it off the next day while I was on vacation I got an infection on my toe it hurt so bad I could barley walk. read more

Marshalls Nails & Spa - Infected toe THE DAY after pedicure - Nail Salons Near Me - Hoffman Estates, Illinois

Found this place recently and I went with my friends. Two of use got no chip and the other a regular manicure. I paid 48 for no chip with a design. I also had left over no chip from a previous place and they did a great job taking it off. I had one girl work on me and I talked through my design because it was a few steps to it so it was nice to consult with them and she seemed confident in doing my nails but I think she had to leave and someone else came in. I explained my design and she seemed to get it. She did a good job with my nails, I had short broken nails and she filed them so nicely. She looked at my design I wanted and did pretty good! Overall I am definitely coming back again! read more

Marshalls Nails & Spa - Spring nails - Nail Salons Near Me - Hoffman Estates, Illinois

Update: well they fixed everything and have done an amazing job. i have continued to go and couldn't be more pleased. Contact Mason. He is the BEST in this location. read more

Marshalls Nails & Spa - The tip of nails CHIPPING on day TWO! - Nail Salons Near Me - Hoffman Estates, Illinois

LADY'S BEWARE Went to salon to have dip done. The woman doing had a bad attitude and did a terrible job. Called the salon spoke to Mason when the dip started cracking, he told me to come in Wednesday but call first. I called on Wednesday he said sorry no time today. Had to dispute charge with my credit card co read more

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First time coming here and I got this set of nails! Now I'm usually really skeptical when it come to letting a man do my nails because I've had HORRIBLE experiences but this time around I have it another shot and let Mason do my nails & they came out BEAUTIFUL!! I could not have been happier!!! He did an amazing job and he was fast! So I didn't have to sit there for 2hrs! They're a bit pricy honestly but I guess the work is what we're paying for and that is great work! read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

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Omggggggg I finally found a my nail home... the length on point of my nails PERFECT.!!! I was literally in & out 1 hr top for both feet & nails not to mention when I walked in veryyyy clean....Good energy all around in there I was definitely comfortable & felt right at home I feel like myself again thanks again.!!! read more

Marshalls Nails & Spa - What I got.!! - Nail Salons Near Me - Hoffman Estates, Illinois

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I don't post reviews often but this nail salon is definitely worth it! I called for a pedicure appointment the day of and they were able to fit me and two others later that day. The service was great, they made sure we were comfortable and taken care of. I made an acrylic dip appointment for the next day and Henry is fantastic. He explains what he is doing and takes really good care of the nails. Had a great conversation the whole time and you can tell that he puts thought into what he's doing. They all make sure you get what you paid for with care and detail. Highly recommend Marshall's Nails! I also broke one of my nails a couple days after getting it done (completely my fault) and they were able to fix it quickly and didn't charge me. Definitely getting a larger tip from me next time! read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

Today was my first time visiting Marshall's nails but it most certainly won't be my last. They made a convert out of me with this modern yet elegant look. read more

Marshalls Nails & Spa - Ombré (pink and off white) and butterfly glitter design - Nail Salons Near Me - Hoffman Estates, Illinois

I came in with my husband for matching mani-pedi's. Both of us were cut. We were also separated from each other. We got nail techs who didn't make us feel welcomed or appreciated. When my husbands nail tech cut his finger, she didn't apologize or seem to care. She had this attitude as if it's a normal thing that happens all the time. Which is okay because mistakes happen. But, we didn't like that she made my husband feel like he should just be okay with it. We both have severe anxiety and don't like confrontation so we chose not to say anything. Moments later, I had my nail tech who ended up cutting my finger as well. That was just a kooky coincidence but a bad one. He seemed as though he felt bad. So I didn't make a comment because I don't wanna make him feel bad for cutting me but it's kinda not cool cuz it hurt. An apology would have been nice. Shortly after my husbands manicure was done, he came over by me and told me how his manicure went and how his finger was cut and all of a sudden it started bleeding again. My nail tech saw my husbands finger was bleeding but he just went back to doing my nails. He didn't say or do anything. I kindly asked if he could please get him a bandaid or something. My nail tech didn't respond but he did put a little bit of liquid on my husbands finger. Once the experience was over; I went to the drying station and started drying my nails. That's when I noticed that the paint job on my nails was actually not good. There are chunks missing paint and areas not painted at all. There's parts just missing nail polish in general. I was pretty shocked. I didn't know how to react or respond. It's never happened to me before and I don't like to complain so I didn't know what to say. I never say anything to anyone usually because I don't want the employee to feel bad for a service they gave me. So I didn't ask to speak to anyone about it. I just really wanted to leave. Ten minutes went by and my nails were dry enough (which no one came to check on me and they usually do). I still had the toe dividers on and needed assistance getting them off. Nobody helped me. So, my husband ended up helping me get them off. Luckily, it didn't ruin his nails or mine. We got ready to pay and the woman at the front said, "how much do you want me to put in as your tip?" As soon as we put the card in. This made us feel obligated to tip. This put us in an uncomfortable position because we believe they deserve their tip (because they performed a service) but i also do not feel that we had a good experience. Therefore, I somehow felt it was not fair to expect a tip for a bad experience and for bad service. Not to mention, that it was worded in a way that made the tip not seem optional. Then there was the price in general. Two mani-pedi's came out to $100 (before tip). Usually, we've been charged $70+ a $20 tip for two mani-pedi's. I understand inflation is a huge factor right now and we need to accommodate that. So we didn't mind as much but it kind of sucks that we paid $100 of our hard-earned money for what was supposed to be a fun pampering and bonding experience. And it turned out to be a memory we just want to forget and pretend didn't happen. read more

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I went to Marshalls yesterday after having passed it many, many times and checking out the great Yelp reviews. This was probably the most meticulous, thorough dipping powder manicure I've ever had and it looks amazing! So pleased with how they look. The nail techs all seemed friendly and it looked like there were a few regulars in (always a good sign). My only suggestion would be a greater variety of dip colors. I'll definitely be back for a pedicure and another dip mani soon! So glad I finally tried this salon. read more

Went to get my nails done today. It was my first time trying them with an almond shape and I love them!! Lok did my nails and I am soooo happy with how they came out. Highly recommend going here!! read more

Marshalls Nails & Spa - Nail design - Nail Salons Near Me - Hoffman Estates, Illinois

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Not happy with my overall experience at this place. Came here to get my nails done before a flight and the lady who did my nails ended up going too hard on one my fingers and it started to slightly bleed underneath and when I told her she said it's some random nail polish. Now I'm left with a bruised finger and uneven nails. The guy who did my pedicure did a great job. So, make sure to be choosy on who you get your nails done by! I also got a completely wrong shape than the picture I showed her and the nails look raised. When I went on to explain, she tried to tell me how the hand in the picture had different nail shapes. Like brah, that's my own hand, I'm pretty sure it didn't change over the last year. Appalled. read more

Marshalls Nails & Spa - Manicure - Nail Salons Near Me - Hoffman Estates, Illinois

This was my 3rd time going and the first 2 times I had an older lady very friendly and very good work, This time I called and made an appointment for a design and dip, when I got there I told them I had an appointment for dip and design and that I called ahead of time, ,they where confused and the girl that was working on my nails keep asking if I was sure I want dip instead of no chip, and respond I called for dip and design and she responded we don't have time for design, then an older guy came and did a couple of lines and glitter this time it wasn't their best work and my nail is scratch I don't even know how it happened I noticed when I got to my car. But i decided not to go back because she seem in a hurry. AND no lotion was used on my hands and the lady on the other side was getting a manicure and got hand lotion and a hand massage. read more

Marshalls Nails & Spa - This is the design they did. - Nail Salons Near Me - Hoffman Estates, Illinois

This place is hit or miss. I've had some really good mani/pedis here but today the lady acted like she was upset I wouldn't upgrade on the pedicure. Then she told me my eyebrows looked terrible and lastly, when I asked for change, she asked how much tip for her before I could even pay or get change. This may be my last time here. They are always trying to upsell their pedicures. They don't tell you they have a basic pedicure for $35 which is just fine if you frequently get pedicures. read more

Horrible experience..waste of money. Pedicure with no soap..had to upgrade to the 40.00 pedi to get some kind of product in the water... Then on top of that...no massage...light touch with little rub...what the????? Come on...let's put some effort in y""alll read more

Originally liked the quick availability to get in but once work began on my nails - the tech got up for a few minutes to work on another client and I was there a little over 2 hours. I ended up having no-chip polish stuck under all my finger tips and after about 6-7 days, I already have lifting on all of the acrylic nails & one fell off while I was grabbing laundry out of machine. I will note that the staff is very nice! read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

This nail salon is family owned. They provide very good and honest service. Great quality nails at a good speed. You can tell that everyone works hard at the job with one goal in mind, to give good customer service for a good price. read more

Marshalls Nails & Spa - Nails - Nail Salons Near Me - Hoffman Estates, Illinois