I came in after calling my regular nail salon to see if I can be squeezed in for a full set and no chip. My normal salon said they were really busy at the moment but they offered to do my nails before they close because I've been going to them for 7 years now. I told them not to worry about it that I would find a salon that could fit me in then because of my schedule this week. Now I have a full set that was done pretty well except for the fact that several of my cuticles were cut. The no chip I picked out was really pretty, only three of my nails started peeling as soon as I got home after my doctors appointment. They peeled so bad and looked horrible that I just filed off the color completely for my regular salon to fix. A girl came in with the same problem while I was getting my nails done, her no chip had "melted" and they had to fix it. For $55 for a no chip full set I expect a lot better quality considering I spend less with my normal guys. Now I have to go around with unpainted nails because they're all starting to look horrible and I haven't even done anything to make the polish chip. No wonder this place was empty when I got there. Update: I went back to get a refund after calling and talking to the manager BECAUSE MY NAIL GOT INFECTED. I was told that they wouldn't refund my $55 for the full set no chip because the service is only $50. So not only was I overcharged, I was only refunded $50 which didn't include THE $10 TIP I GAVE THE GIRL. It also didn't cover the $35 copay I had for immediate care for the antibiotics I needed and the tetanus shot I had to get as well or the payment for the antibiotic prescription and the bandages I had to buy to keep my nail clean while I work. So in all of about $100 I spent I was only given $50 back and was told that instead of that she could give me a gift card to come back for a free service. No. No way this place is ever getting my money again. I attached photos of both of my thumbs one was cut in the front, the other at my cuticle. read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

See all

The techs are sweet and do a good job but the manager woman is terrible. She was super rude when I asked if I could have a nail touched up that I smudged on accident. She yelled at me and overcharged me for my manicure (was supposed to be $16 but they charged me $25). Absolutely ruined a good experience. Will not be coming back again. read more

I have been there a total of 3 times, and I have to say, the men who work there are much better than the girls. They take the time to do the job right. They don't rush. I would go back there and ask for one of the men if they are working. I'm in Hoffman Estates IL read more

I got a spa pedicure and no chip manicure, I love it! The staff is very helpful and friendly. I like the design of the place, they kept it neat at all times. I'm definitely coming back. read more

Went for a pedicure to try them out. The girl rushed and really hurt my feet. I don't even think she knows how to paint nails they were very sloppy and she even missed spots. Will never go back. read more

I had a lovely experience. They were super friendly and it was a nice environment. Nails look great! Able to fit me in straight away as a walk-in read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

Just got my pedi done here and I'm totally satisfied. The technician was polite and professional and so gentle. Loved the experience. Will be coming back for sure!!! read more

I've been too a dozen (if not more) nail salons & I will always come back here. I've had almost every employee do my nails & have zero complaints. I usually see Vicky every 2 weeks religiously & it's worth every penny. No one ever rushes & everyone is always beyond friendly. I'm very honest with reviews, so I mean it when I say they do a fantastic job. read more

Marshalls Nails & Spa - Dipped nails - Nail Salons Near Me - Hoffman Estates, Illinois

My boyfriend and I wanted to get pedicures today so we turned to yelp to find a good place near us. After seeing all the great responses people had about Marshalls we decided to check it out. I'm so glad we did, it was one of the best pedicures I've ever had! Totally recommend! read more

This was my first time going to Marshall's. My regular girl for the past 5 years at another nail shop was booked and I could not go all weekend without waxing. I came here because of their yelp rating. Tammy did a great job waxing my eyebrows, chin and lip. She was very gentle throughout all of my waxing services. I'm very particular when it comes to waxing due to a terrible experience at a new nail salon. That is why I always go to the same person. Trina did an awesome job on my nails. She is very precise and gives wonderful massages while your nails are drying. read more

I will never ever return back to this establishment. First and foremost I specifically asked the manicurist 3 times not to cut my cuticles and she did nothing but proceed forward. The water was lukewarm and according to the manicurist it was at its max. The polishes are diluted as a result of the bubbly non solid finish. It wasn't as if I wasn't notifying her throughout the service, I was and she simply ignored me. I refused to pay $30 for an amateur pedicure, the manager offered $5 off the service if the polish is removed. I settled for the polish to be removed and paid $15.... half the price for a half ass job. Unfortunately it's mandatory to rate one star if it was my choice I wouldn't even read more

There are a number of salons in the area and while I have been to each numerous times, I really like Marshall's the best. Very welcoming from the moment you walk in til you are walking out. I was just there last night and they had a full house right up to closing time. Love the color selections and awesome massages - very pampering!! read more

Horrible. Ruined my nails. Polish all over my cuticles and blood bc he drilled my cuticles and the entire nail was bumpy and rigid. I live in the city and stopped because of decent reviews. It took 2.5 hours for a full set. I was embarrassed by the end result and when I called and asked for a refund they told me the could not and I should have said something earlier (I was rushing after the 2.5 hours) and noticed all the issues afterward. Then she told me to come back after I explained 4 times I don't live here. Literally infuriating and HORRIBLE customer service in this instance. (I called within 1.5 hours of getting them done). read more

Absolutely amazing service! Loved their work will be going back! :) I got a pedi and my friend got a no chip mani! Highly recommend this place! read more

This place had potential but then everything just got bad. I walked in without an appointment because I didn't know when I could get a sitter for my baby. As soon as there was someone to watch him I rushed out and came to this nail salon. I picked my colors and sat in the pedicure chair for about 15 min before anyone came to start my nails. The girl that was doing my pedicure was taking her time and doing my nails very nicely, but then a few people walked in and everything changed. A man came and made the girl get up from my pedicure to start doing my mani while still in the pedi chair. He rushed and painted my toes nails and simultaneously the lady that was doing my feet was now giving me a half assed mani. Then another lady came and sent her away so she could do my mani really fast. She made one of my cuticles bleed and the rest of my cuticles barely looked touched. Everyone that was sitting at the manicure tables received a massage which I did not. And then she said she would put me at the drying station which again she did not. She finished my nails and just walked away. It cost $40 for a mani pedi and I think that's over priced. It was just such a bad experience. I've never been rushed out like that before. And the cherry on top was that my nails chipped 2 days after I got them done. read more

Marshalls Nails & Spa - Two days after my manicure. I've never had nails chip this fast :-/ - Nail Salons Near Me - Hoffman Estates, Illinois

I've been getting my nails done by Trina for a few months now. Great nail salon, and it is clean. They accept walk ins but I always make an appointment so I am sure to get Trina. Everyone is friendly and professional. Check them out!! read more

This is a great nail salon! I've been here a couple times and the service is wonderful! Today I had a no chip manicure by Kim! She made some great suggestions and I love my nails! The salon itself is really nice and very clean. Kim really took her time to make sure my nails looked great and I was fully satisfied. I will definitely be back soon!! read more

Marshalls Nails & Spa - No chip by Kim! - Nail Salons Near Me - Hoffman Estates, Illinois

See all

Nice place but expensive. $40 for no-chip is a bit much and it's one of those places that will not paint your nails all the way to your cuticles. Two days after you get your nails done, it looks like it's been a week. I shouldn't have to tell them how to do it. I'm not planning to go back. read more

Please don't schedule me for a 3:00 appointment with no intention or even possibility of starting me at 3:00. At 3:30, I had had enough and left. I'm 8 months pregnant with twins, had my feet in hot water for far too long, and it was way too warm in there for a summer day. Not well ventilated either. Sorry, I won't be returning. read more

Worst service, ever. Wouldn't do a full set gel nail. Wouldn't use the glitter gel. Overcharged on price and services are not up to p at. Never again read more

I've been getting no chip manicures consistently for the past 2 years. I'm new to the area and decided to try Marshall Nails & I'm not planning on going back. The manicure experience itself was very nice but it started to chip after less than 2 weeks. The no chip I got at the place I've gone to for years back where I use to live used to last over 3 weeks without chipping, I'd routinely get them done every 3 weeks because they would grow out so much. Marshall's was also disappointing because it was more expensive than what I was used to...PSA if you're ever getting your nails done in Naperville go to TK Nails on Book Road, you won't regret it!!! read more

This place is great. I get the basic manicure and basic pedicure and they do a fantastic job. Very friendly. Very clean place

Love this place! Great service! Best pedicures and leg massage ever!

I just moved to the area and needed a new nail salon.. This is it. Great service, great manicure and pedicure, competitively priced.

Great spot to get your nails done! They have a good selection of polishes and services. I like that they tell you exactly what you're getting. Many times, you'll go into a nail salon for a pedicure, and it's a crap shoot as to what you'll get. It may depend on the nail technician or just the time of day. You may or may not get a leg massage, exfoliating, hot towel, etc. Here, when I sat down for my pedicure, they gave me a laminated list of everything and their price. Super helpful. The actual store is also really pretty and clean! read more

I cannot say enough good things about this place. I have been going here for about a year now and have incredibly consistent results. My no chip typically lasts anywhere from 14-20 days! They have an awesome selection of colors as well. On the few instances I have an issues, they are more than willing to fix a chipped nail. I also frequently get pedicures and they make my feet look fabulous. All of the technicians are amazing. I generally do not make an appointment and have no issue getting in. Prices are consistent with other salons in the area. I will continue to go here and support this establishment. read more

This place seems pretty clean overall. Very mediocre nail services. I was presented only the top tier pricing levels for pedicures and they were not happy when I choose the $30 one. I tipped 33% on each pedicure that I paid for (2 total). As I was walking to my car the guy came running out yelling that they charged me wrong and wants to charge my card an additional $10. I was extremely turned off by someone chasing me in the parking lot over $10 that was their mistake. That is poor customer service in my opinion especially since I still paid more than enough after tip. Ended up paying over $90 for 2 absolutely mediocre pedicures. read more

I've been coming here for years and Trina always does my nails. She does an amazing job and I will never go anywhere else! Everyone is always so nice when I come here and they do great work. I highly recommend this place! read more

I've gotten a few manicures and pedicures here and everyone is always so nice. The quality is exceptional and my no-chip actually lasts!! It is clean and quiet and they even give you a mini bottle of water to drink, which is a nice touch! Will continue to go back here for as long as I live nearby! read more

I usually like to do my own nails, but Trina and Rose from Marshall's Nails and Spa have completely gained my ultimate respect. These two ladies are absolutely phenomenal in their craft. The Spa is neat, with so many top notch nail polishes, both regular and no-chip versions. Trina and Rose do such an AWESOME job with no-chip manicures. They have a technique that I have never seen done before, and my manicure literally looks fantastic for 3 weeks....the only reason for a polish change is due to the growth of my nails. They also do a magnificent pedicure as well, once again, techniques that I have never seen before. They give you a bottle of water as soon as you sit down for your visit. They are absolutely the best!!!! read more

I go to Marshall's for my no chip and pedicures. Trina is the best technician. My nails last 2 weeks and Trina suggested getting a dip no chip. I love it! Trina use to be at a different salon but relocated on a accident I walked into Marshalls and found her again. All of the technicians are very nice. read more

Whenever I've come here I've noticed some people get shoulder massages and some don't. I got the dip manicure, which is actually more expensive than the no chip, and they don't offer it. I asked why that was and he told me it was managements decision. They weren't going to even put lotion on my hands! I had to ask!! Never have I not been given hand lotion for ANY kind of manicure. I've always loved their pedicures here, but it's ridiculous they pick and choose which services gets perks. If they can give me a valid reason why the no chip manicure gets a shoulder massage but not the dip, which again, is more money, I'm all ears. Until then, I won't be coming back to a place that doesn't give fair service. read more

Terrible! Lady on up front on the phone is loud and obnoxious. Went to get a dip manicure and they sucked! My nails were so thick and ugly! Will never ever ever ever go back to this place. read more

Hi !!!! When she came around at noon ,to ask for fullset nail and to look at brochure ...She said " To do fullset with regular polish"(8 nails need soak off old nochip),she saw the customer done filling no chip and changed her mind with no chip ,too. We told her the price she deal with that, the guy's after done her nails , she still was happy & gave him a good tip. Around 5 pm She called back complaint about her nails took too long time and want to refund money.. I told her" can her come back soak off nail to get a new set with different nail tech" .She said " she 's sale ,talk with friends about nails not pretty ..and want the money refund. What 's wrong with saleman !!??.. I think nothing wrong with sale man,i need the time to talk my boss about happen.she called 2 times even she knew I was busy working. I can't believe the young girl's want keep the nails (even nails ruined ??) with refund money , I'm refund money it' not mean you right the young girl working sale read more

Marshalls Nails & Spa - Nail Salons Near Me - Hoffman Estates, Illinois

See all

After moving to area recently, I thought I would give Marshall's a try. The pedicure was 5 out of 5. The woman did a great job, the massage chair was nice, and the massage was killer. I also got a gel manicure that was not the best I've ever had, but not the worst either. The gentleman who did my nails got a lot of the polish on my skin between the nail and my fingertip and when it hardened it wasn't very comfortable. That being said, my nails look pretty good so far...I'm hoping the gel stays together for a week or so. I would come back to Marshall's again. They had good service, did a good job, and had a lot a nail colors to choose from. read more

This is my second time here since moving to the neighborhood. Kim did my nails this time and she did such a great job exactly what I wanted and more!! Will be back soon to see her! read more

Amazing service !!! It is tucked away .. Worth the find !!! Please let these put up a sign !!!!landlord not fair to ppl trying to earn a living !!! read more

I went to Marshall's the first time and a great job was done. I had the gel nails with infrared light. Then, I was told I could not use this as had skin problems. I tried the Vinyl and was told it would last one week. I came home and it started to chip after normal doing normal things, and this did not include dishwashing without gloves. I researched the product and found you do NOT USE A BASE COAT AS IT IS BUILT INTO THE COLOR. She put a base coat on so the color slid off. I went back one more time and had another lady use Vinylux. She started to do the same thing--put a base coat on. I told her you don't use this with Vinylux. She said OK and thanked me. This lasted about one week. (I since bought Vinylux online and did my nails myself with no base coat. It really did last almost TWO weeks! I put on a third coat; she used two....so, I went into today for a much needed pedi and thought I'd also get a mani. She used OPI unlimited shine. She must have used the wrong base or top coat as the same thing happened...the nail color never dried. It felt gummy and rubbery and literally gooped up. I could slide it off with my nails from my hands and feet. I did not want to go back and spend the time to get it repaired or have to explain it. Let me say these people work very, very hard. The place is very clean and they are very kind. But, there is a serious language barrier and knowledge barrier. So unless you research the product yourself and maybe, bring your own nail polish, you may want to reconsider this salon. I get the feeling unless you get more expensive manicure, they don't pay attention to the nail polish products. Gel nails, acrylic nails...great job. But for us folks who only want nail polish that lasts a bit longer, bring your own. read more

My first visit to this nail salon. Very nice place and very nice people. I got a pedicure. It included a wonderful leg and foot massage. My toes look beautiful. I will definitely go back. read more

This was my second time getting my nails done here- first time was great, my nails looked perfect and it was normal price. Today I went for my second time and it was awful. I asked for a no chip mani pedi- I called before going in to make a appointment and ask the price and the woman on the phone told me for both $60. I come in and my nails look great don't get me wrong- but when it comes time to check out, they charge me $80!!! I'm furious explain that I called beforehand to ask the price and I don't understand why they're charging me that much. They didn't care and still made me pay $80..I'm in sales so when I know I'm wrong I give CUSTOMER SERVICE which this place does NOT have. Doesn't matter if my nails look good- I won't be returning back to this salon. read more