We have been loyal Macy's customers for years, and I'm not exaggerating when I say we have spent…read morethousands of dollars here on clothing, perfumes, and jewelry. We have always been happy with our purchases, which is why this experience was so shocking. Recently, I bought a bracelet and a chain as gifts for my mom. Unfortunately, she didn't really like them, so for the first time ever I needed to make a return. The employee was rude from the beginning. She first said she would "let it go this time," but then suddenly changed her mind and refused to process the return, claiming that the tags "didn't look right." The items were in their original condition, and this explanation made no sense. The items were not very expensive, but that should never determine how a customer is treated. After years of shopping at Macy's and spending thousands of dollars, I expected respect and professional customer service, not hostility and accusations. This experience was extremely disappointing and has seriously changed my opinion of Macy's. I hope management addresses this issue so that other loyal customers are treated with the respect they deserve.

This is my experience at the Returns counter in the Stamford, CT store. The lady at the desk is the…read morerudest person ever to be dealing with any customer. Couple of months ago, I saw her misbehaving and arguing with a customer when he was trying to return an item. At that time I didnt think any CS personnel would behave like this to anyone, rather they would go to the extent of understanding the problem. Then I got a first hand experience yesterday, she was aloof, not engaging and lecturing to the extent of ordering around. All I wanted was to return few items alongwith the tags, but she was venting at how the tag is not at the right place, it should be like this, it should be like that etc. And it was not once, every item she picked, she lectured me over and over and when I said, I know you mentioned it before, she flared and told me she will keep telling it. I really wonder if Macy's is really looking at how its customers are being treated, are they given benefit of the doubt, are they being pleasantly and politely addressed, are their needs considered - there's an intention to help and there's what you want me to do about it attitude - and sadly with this lady, its the later. Stamford store should really name this desk from "Customer Service" to "Customer Up yours" department.

Are we able to make negative star reviews? Beyond disappointed and angry with this Target. 6pm with…read more2 human registers and only 4 of the 10 self check outs operating. Looks like a failed store. CRAZY. Target use to be the crowned jewel of retail stores, however this target makes Walmart and dollar general look bougie. I would highly suggest that anyone interested in this target look for someplace else to shop.

Wanted to give a shoutout to Denvor at Target. He was really helpful, had a great attitude, and…read morejust made the whole checkout experience feel easy and pleasant. You can tell when someone actually cares about how they treat people, and his energy definitely stood out. Really appreciated the help.

Stopped by while grocery shopping to see if they had anything worthwhile. Everything was setup like…read morea high end department store, but it made it looked a bit empty based on the inventory they had. Pricing was also confusing as well as they had signs for discounts but I couldn't tell what items it applied to. Was hoping for better inventory and prices.

Never order online from Saks Off 5th, their customer service is non-existent. Their policies are…read morevery non-consumer friendly, they really don't want our business.

Pretty good selection of items. They had so many different types of plants. Had some duck stuff…read morethat I liked. Got a cute rug for cheap, around $60 because they had a sale. Speaking of sales, they have a ton of sales on items you couldn't imagine. Service was good. They were nice and happy.

Terrible customer service. They sell defective cookware and refuse to accept returns with the…read moreoriginal receipt. Never shopping here again!

Stamford Town Center is a great shopping experience for me. I'm a Mall Rat by heart. When I go…read morevisit my cousin Lisa in Stamford we always go to the mall. I spend a night or the weekend in her big house. We have our favorite places to go and the Stamford Town Center is a must. I thought I reviewed it in the past. I'm highly recommending.

An embarrassing big for nothing mall. Perhaps im spoiled and live minutes from Danbury fair which…read moreis a million times better. Confusing and difficult to navigate. There's a bunch of empty areas which is also the sign of malls in general dying out. The stores are all counterfeit merchandise minus Macy's, the last remaining Charlotte Russe and Nathan's in the food court. There is also a lot of kids play places including the roller rink that was also disappointing. If my sister and her kids visited Connecticut, id rate this a three. For an area thats 20 minutes from new york and norwalk you'd think stamford would put up some competition.

Don't think TJ Maxx requires any endorsements :) Good store,…read moregenerally clean and well maintained, with good selection in all departments. Don't miss "home" section - while a tiny fraction of Home Goods, still there are some nice finds, such as "Salad spectacular" spices, for example. Recommended.

We stopped here as we were driving by. I last inside maybe 15 minutes. It was as if a tornado had…read morecame through. Everything was so disorganized, everything was so compacted and thrown on top of each other. Completely unsafe and very unappealing to shoppers. Hard to shop, hard to see the goods available. Was disappointed and left.

This is my first review of a retail store, due to the terrible experience today. My wife and I's…read moreanniversary is coming up, and I wanted to gift her a new fragrance. She is very particular - cold smoke, some spice but not too much, cold woods, etc. However, she really liked this one shampoo with a baobab fragrance, and the closest thing was Bal d'Afrique by Byredo - to my delight, it was in stock here! We let the customer service woman know what we were looking for, but she insisted we try more things. They did not fit the brief of what my wife likes. We stated multiple times, NO florals, NO heavy sweetness, NO musk & referenced her preferences. The customer service agents we saw didn't seem to understand fragrance, and only how to deal with the typical mall shopper's preferences & trying to upsell us on more expensive perfume. The last woman we saw at the Jones No 9 counter (presumably the manager) was very rude and abrasive. She demanded "what budget are you working with, seriously", almost sounding as if she was yelling at us and just wanted to close a deal. I told her I simply wanted to find something my wife would like, and she said "you have to have a budget". Then she presented us with a woody fragrance that my wife did not like. She then tells us that "there's nothing sweet in the there, only woods", meanwhile there was amber in there and we have studied a lot on different types of fragrances. The customer service agents were incompetent, since they don't actually know what notes we are looking for and overwhelming us with different scents and getting upset that we didn't like them. I know they make a commission, so it felt like they were trying to take their anger out on us for not wanting anything and insinuating that we weren't there to make a purchase. Due to the poor service, I would not want to buy anything from these people in the future and would go to another location.

Marshall's and TJ's has a better selection. I keep going back to see if anything changes and it…read morenever does. The buyer for Bloomingdales is way out of touch. Closing my credit card next week.

Breathtaking fields of vibrant purple lavender as you enter the Kingdom gates to the wealthiest…read morefamily owned superstore on our planet. Has anyone stopped to smell these? Or noticed them? They are stunning! You'd have to travel to a botanical park to see phenomenal Lavendula like these. Lish green landscaping, highlighted with delicate pink or yellow flowers, some glimpses of fine looking well kept young birch trees, all sharply executed by precision edging and extensive mulching. So I got excited and planned a trip to the garden shop for June to recreate on some minute scale what the Walmart family's private landscapers had brilliantly created. The garden department was worse than nada or bad or non existent. What little plants had life left were dying and decaying with foul odor-Omg it was so sad. I went on line and they were advertising fake plants in the garden department. It was not really a user friendly app. You can't really tell what's a fake and what's a real live plant. What's being sold from Walmart and what's not. What the heck Walmart, do better.

This Walmart steals my money. They charge me $.10/bottle for soda/juices (ok) - but cannot get your…read moremoney back because bottle return machines are broken often. I complain to customer service. When I get no response I ask to speak to the manager - I am ALWAYS told he is not available. HELP ME GET MY MONEY BACK. MR. WALTON WOULD FIRE THIS MANAGER.

This review is for today's encounter (at about 3:30pm) with the most miserable Amazon returns…read moreworker I have ever had the displeasure of interacting with. First, she was very rude to the customer right before me. She spoke to him like poop under her shoe and dismissed him to customer service because he was in the wrong line. When it was my turn, she was snarky and rude when I didn't have the QR code cued up fast enough. If you don't want to provide customer service, don't work a customer service job.. simple!

I had a really uncomfortable experience at this store today. A woman who was cleaning the bathroom…read morewas very disrespectful to a customer who used the bathroom because she walked into the bathroom while the floor was wet after mopping. After the cleaning woman said very rude, and quite frankly, bizarre things to the customer, she proceeded to follow the customer as she walked through the store. I completely understand why the ratings for the store is so low. The level of cleanliness and quality of some staff has really gone down. I will not return or recommend this store to anyone.