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    Marshalls

    2.9 (42 reviews)
    Closed 9:30 am - 9:30 pm

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    Hannah H.

    This Marshalls is located right off of Leesburg Pike, in the Homegoods plaza, the adjacent plaza to TJ Maxx (turn into Marshall Drive). As other Marshalls, they carry men/women/children apparel, home decor, furniture, kitchen items, beauty section, shoes section, and kids. I like that their aisles are more roomier, and things are a bit more spread apart. I found their Clearance items to be a bit more of a variety and was able to find some cute planners, notepads, and handmade greeting cards! The check-out line moves along, and the cashiers seem friendly and efficient. +nice Clearance section(s) +friendly and efficient cashiers +off of Marshall Drive +plenty of parking in shared plaza lot

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    9 months ago

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    1 year ago

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    2 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    The hours listed has the store opening at 9am. It's not until 9:30 am. Sitting in my car. Not a good start

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    3 years ago

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    9 years ago

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    3 years ago

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    7 years ago

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    11 years ago

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    13 years ago

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    12 years ago

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    18 years ago

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    14 years ago

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    14 years ago

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    15 years ago

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    9 years ago

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    16 years ago

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    18 years ago

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    15 years ago

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    16 years ago

    This particular store far exceeds most in the chain. Lots of great stuff and the staff is pretty proficient. A large selection of shoes too-

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    10 years ago

    The place is massive with wide range of products. Love this location but need to improve with the service.

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    17 years ago

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    9 years ago

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    Macy's

    Macy's

    2.5(148 reviews)
    0.7 mi
    $$

    I had outstanding customer service in the mattress department with James. (Did that sound…read morenaughty?) Anyways! He spent two hours with me walking through mattress options, educating me on differences, and helping me identify the best fit for both my needs and budget. I had not purchased a mattress in over 20 years, so this was a significant and time-intensive decision, and he approached it with patience, professionalism, and deep product knowledge. Although he was unable to place the order for delivery aligned with my move-in date, he took the extra step to locate the same mattress at a Chicago store and coordinated with Orlando to ensure I could still complete the purchase. I want to specifically recognize that despite not receiving credit for the sale after investing considerable time, James remained fully committed to ensuring I had a successful outcome. That level of customer-first service is rare and deserves formal recognition. Because of this experience, I would return to this store and work with him again for any future large purchases.

    BUYERS BEWARE! I…read morewant to share my very disappointing experience with Macy's customer service at Tyson's Corner. I purchased two pairs of jeans in different sizes so I could try them on at home, and I applied a $50 gift card to the order. When I returned the pair that didn't fit, Macy's refunded the gift card first and only then refunded the remaining balance to my Macy's card. Because of this, the gift card could no longer be applied to the pair I kept, and I ended up being charged full price on my card. The only reason I bought these expensive jeans in the first place was because I had a gift card to use. This policy makes no sense and feels completely unfair. The manager was not helpful at all. She kept repeating that "the system doesn't allow" any changes to how returns are processed. I would have returned the pair I kept based on this experience alone, but I had already removed the tag. Macy's, your return system protects the gift card--not the customer. You need to do better if you want to keep loyal customers happy.

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    Macy's
    Macy's
    Macy's

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    Tysons Corner Center

    Tysons Corner Center

    4.0(580 reviews)
    0.8 mi
    $$

    One of the best malls in America! Always easy to find parking, and parking is free. They have new…read moreand exciting stores. The food court has such a good variety of cuisines which alone is worth the trip there. Decorations are always beautiful. They have interesting community events, such as live music, contests, and Christmas tree lighting. The directories are very helpful. The movie theater is convenient. You can exercise there in the mornings. The bathrooms are usually clean. The best times to go there are usually on the week days or early Sunday morning.

    I have always heard of Tysons Corner, the good and the bad. I just never really had a reason or the…read moretime to come out this way to visit this shopping center. However, on a recent trip coming back home, I made my way here to kill some time as I had the day off from work. First things first, what a nightmare to find a parking spot and to not get run over by traversing the parking area. I thought I had gone the wrong way at one point to find a spot. And when I did find a spot I was confused and thought I had to pay to park. I wish it were just easily marked on where to go here. Once parked, I found my way inside and just meandered around the space. Popping in an out of stores as I saw appealing. They really do have a ton of selections here. Huge amount of time can be lost here if you are on a time crunch. I was in no rush, so I wandered around until I had my fill of the space. My suggestion to you. Come early in the morning, you will definitely be able to get in and out of each store you need to with ample time. Less hassle in the parking lot. And less hassle walking between stores. Or, if you are up for it, travel here by Metro.

    Photos
    Tysons Corner Center
    Tysons Corner Center
    Tysons Corner Center

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    Saks Fifth Avenue

    Saks Fifth Avenue

    2.6(98 reviews)
    0.7 mi
    $$$$

    I stopped by to pick up a bag I ordered online and the store seemed pretty dry. I made my way to…read morethe pickup counter and there was no one there. Luckily there was a guy walking by that asked if I needed assistance. He went to notify the staff in the back. I had about a 5 minute wait until the employee appeared with my order. He was very professional and seemed motivated-he greeted me and gave me a compliment. He verified my order and I was on my way.

    Welp good riddance. I've only been into this location to pick up online order orders, which has…read morealways been pretty quick and easy. This past week I've been shopping in store for their closing sale, which has been chaos. Writing this review because as the dismal customer service providers move onto their next company management has an attitude that being kind and accommodating no longer matters. I was literally told that by, Malcolm. I asked him was he retiring you'd like to be employed again surely. I'm believe he gave me a fake last name when I told him I'd be reviewing this experience. My sales person Bouchra Drummond couldn't be bothered to stick around for the sale, so commission's conscious- I reduce the number of items I was planning to purchase from six to just one Laquan Smith top that had seen better days. I really hoped that someone could have attempted to remove the stains or offered a discount because it was the last one, but they refused. Eventually, after shopping, the mall some more I decided to come back for that top. I asked for the Manager explained how a pair of jeans I purchased the day before had a similar issue, but the store cleaned them and gave me a discount because the stain wasn't completely removed- & that's when Malcolm told me that whoever helped me previously was not an actual store manager, the discount that the sales person offered he couldn't match & at this point & What was offered he didn't even wanna give me. Reason being because I kept asking questions. I had to ask do you want me to stop talking. I also had to ask if he wanted to cancel the transaction because "that's a choice" but no he wanted that sale. I dont blame Mr Malcolm because he said Saks left him with no alterationists (now it's corporate and other managers have better offerings because they've been treated better. Which I can only hear as implied racism. So I'm standing up for your Mr Malcolm. But unfortunately not Bouchra Drummond or Fresh who literally threw the top at me when I asked her to wrap it. Mr Malcolm then clearly embarrassed now yelled at the lady to wrap the item. If this how they been carrying on good luck to the future employers. And Whew Saks. Things have gone mightily downhill. No respect for the customers OR THE BRANDS. Eeeyuck

    Photos
    Saks Fifth Avenue - Montgomery Twinkie-M escalators, Saks Fifth Avenue Tysons Galleria

    Montgomery Twinkie-M escalators, Saks Fifth Avenue Tysons Galleria

    Saks Fifth Avenue - Montgomery Twinkie-M escalators, Saks Fifth Avenue Tysons Galleria

    Montgomery Twinkie-M escalators, Saks Fifth Avenue Tysons Galleria

    Saks Fifth Avenue

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    Chanel Boutique

    Chanel Boutique

    3.6(68 reviews)
    0.7 mi
    $$$$

    Waiting in a queue to enter is the only reason I don't give it 5 stars (Louis Vuitton allows entry…read moreand browsing while waiting for your concierge, which I prefer). Otherwise the store is well played out and service is impeccable! Viola was more than helpful and made several suggestions and also provided options and selections. Was offered water while I waited and browsed. I was able to buy the specific product I was looking for after ordering it. The value of having a personal concierge who looks out for items is highly recommended and appreciated! Prices/value are as expected and very transparent.

    This is comical,to be honest... I came to the store,was on the hurry and looked for gift to my…read morefriend's birthday. I was very particular,I needed small size perfume. After waiting 5-7 minutes at the entrance to empty store I was greeted by sales,who asked what brings me in. I told I need to try and choose perfume for lady in her fifties. We came to cosmetic part and she didn't know anything,literally anything,about perfumes. She explained that cosmetics sales person is off. Once I sprayed perfume to try the smell she ran away saying she had ALLERGY. How you suppose to work or trying to sell something if you have allergy? It's like swimming coach who having water phobia.Giving their prices,this is totally unacceptable behavior. I ended up calling manager and she found product and sold me what I needed. I can't recommend to stay away from this store,because it's the only boutique in whole area,but this type of customer service can't be tolerated even in ice cream shop,not elite place like this.

    Photos
    Chanel Boutique
    Chanel Boutique
    Chanel Boutique

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    Marshalls - deptstores - Updated May 2026

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