9/25/21 Update…read more Walter finally returned to my property to review the broken & buried step stones as well as the low edging they installed. He said the reason they buried my step stones so low into the DG is because to raise them higher is a "trip hazard." (see photos below). I cross-checked this with two other Landscape architects and they all agreed this is not true, and Walter is simply lying in an attempt to avoid the high costs to correct his poor work. Rightfully so as this would be a time consuming and costly correction. Regardless, on Sept 25th, Walter agreed to schedule someone to lower the DG levels, repair the stones and raise the edging. Incomplete but better than nothing. At the time of writing this review, it's been over 3 weeks since his promise and I've received zero communication from him to date. On Oct 8th I followed up and as he's done everytime before, he's simply ignored me. I really tried to level with this guy but you can't make a rotten apple crisp. Walter's not interested in keeping his word but if you insist on hiring Walter anyway, I would strongly advise you properly check all of his work well before paying him the remaining balance. Otherwise once he has his money, it's unlikely he'll care to adhere to his own "Guarantee."

Walter and his team at California Artscaping were great to work with! They did excellent work for a…read morevery reasonable price. We have already passed his number on to friends and neighbors and would recommend him for any upcoming project you have. The centerpiece of our project was a large (over 120') custom designed fence, requiring a short concrete retaining wall, and including three sliding gates (one being a large motorized gate for vehicle access). But behind that fence Walter also landscaped our entire backyard. He removed an extremely overgrown forest of bamboo-like plants that were taking over the yard and the collection of weeds we called a "lawn." In their place he put a 480 sq.ft platform Trex deck, new hedges, fruit trees, a little decomposed granite and some fresh grass for our daughter to play on. He also updated our sprinkler system, installed gutters on the house and garage, and addressed some long-standing drainage problems on our property. It was large project that Walter handled with care and clear communication. We were in contact with him via email, text and phone throughout, and he was super responsive. We were also pleased with the crew's COVID-19 protocols. They kept their distance and all had masks that they wore whenever our family was around. We came to Walter with a very clear vision of what we wanted and he was able to make it a reality. We are so very happy with the finished product and will definitely be calling him again when it's time to do the front yard.

Really upsetting watching them leave trash around the worksite neighborhoods. Watched the truck…read morewith license plate BK11AJP throw trash out its window while passing Coldwater Canyon Park in Beverly Hills. Full bag of garbage from their lunch.

Alonso worked on our house last week. The tot contract amount was $16,000. Alonso got paid $8,000…read moreas a down payment and disappeared. He didn't finish his job and didn't do good quality work. Watch out from his company and him because they are scam artists that will take your money and disappear. My husband and I have been trying to reach him everywhere but he blocked us. He also stole our house keys so we are pressing charges besides going after his through the CSLB. Don't work with him!

Just got done digging up the dead tree Yosi and RainforestLA plated for us so thought I would…read morefinally sit down to write this long overdue review. 1) After we contracted with the team it took them 5 months to start the project. Contracted March 21st 2021, work began August. 2) When they finally started the work Yosi went on vacation and wasn't present for most of the work. 3) Gave the team specific instructions to follow our property line when laying DG. Team failed to follow property line and diverted multiple feet. Had to argue with Yosi to get them to adjust the work which they eventually did. 4) We wanted specific species of tree and plants for our yard design, however Yosi only allows you to use his ONE vendor, which didn't have the varieties we wanted. Despite our disappointment, we went ahead and chose a tree and plants from the selection offered by his vendor. His team then BROKE THE TREE IN HALF when moving it in position. We asked for a replacement however it was the last tree of that variety. Of course it was the only type we liked from the selection, but again we took the disappointment and selected a different species of tree. Unfortunately the second tree wasn't plated correctly and it blew over in a storm and died. We paid another landscaper $400 try to save it by replanting it however the roots were compromised. 5) We selected succulents for the yard which should be pretty tolerant to heat, however several plants died because they did not lay the drip line close enough to the plants. I mentioned this to him, however he suggested it was in the right place despite the plants dying. When we asked him to replace the plants (APRIL 4th 2022) he sent a guy over (AUGUST 19th 2022) with cheaper plants despite our having provided the correct species needing replacement MULTIPLE TIMES. He then informed us he could not find the varieties which had dies any longer. 6) We left the placement of the plants to him. He clustered larger varieties so near to one another they are not touching. Of course they may just be growing faster than others because the drip line is so out of whack. Save yourself the headache and the disappointment.

Our HOA has hired Yosi and RainForestLA on two separate occassions. First Yosi installed a…read morebeautiful kayu fence on the rooftop of our building in October 2020. The residents love it. We hired him a few months later to redesign the landscaping for the entire building and repour our cement walkway. On both occassions, Yosi was on time and extremely responsive to texts and email. He also was easy to work with and took our design suggestions and made improvements. I would easily hire him again.

I reached out to find a company that could cut the palm fronds at my parents place. They were…read morereasonably priced for two palm trees to be trimmed and removal of dead palm fronds. I will update later with photos. So you can see the great job. My parents were happy.

Kevin and his team worked on our backyard with replacing our existing grass with artificial turf…read moreand installing our pergola. They did an incredible job. They finished the work pretty quickly and with quality. We would def hire them again for future work.

His team left a huge stain on my pavement and he was nice enough to come back out and take a look…read moreand said he was going to make sure they clean it off and fix the pipe that they left open on the irrigation that caused water to spurt out the side of the turf, but he never fixed it!! I reached out to him a few times and he stopped by, checked it and said he was going to come back again, he didn't come back for two weeks later and only after I reached out, same thing again, he said he was missing some stuff never came back, so I just gave up. The three plants that he did on the right side of my house weren't planted correctly and now they're all dying, and one of them was loose and almost out of the ground and he said he would fix that never came back.

Great work. Had him build a fence and it beat my expectations. Really fast service, answers any…read morequestions or concerns quickly.

My wife and I worked with Pablo Gracias for a total outdoor renovation transformation of all our…read moreoutdoor space which included hardscape, driveway replacement, and construction of outdoor kitchen, etc. This was a six-figure project on a 15k square foot lot which took 2-3 months from start to finish. inside/outside Pablo is everything you want in a contractor, he's honest, reliable, affordable, and generous. We worked with many contractors during our inside / outside renovation and he is the best. He earned our trust immediately and has always been incredibly professional. This applies to Pablo and all of his staff. They are really impressive and I promise you, you will have a delightful experience with Gracias Pacific.

horrible customer service. called and spoke to Pablo who laughed when I asked questions in English…read more he continued responding in Spanish laughing with colleagues before yelling into the phone and hanging up. unkind, unprofessional and only willing to work with Spanish speaking individuals. while I do not practice Spanish, entiendo, all of the racial jokes being given across the telephone. terrible will never contact again

One star for existing. I know it's not the landscaper's fault, he's just doing a job he was paid…read morefor, and he probably doesn't have a ton of other options or else wouldn't subject himself to this kind of pointless physical labor, but I just watched a truck pull up and ruin everyone's concentration on a patio of a coffee shop for 20 minutes, blowing dust and dirt, and leaves around for 20 minutes, when everyone knows that dust and dirt and leaves belong on the ground, and even if you blow them away, guess what, the trees will make more leaves and the earth will make more dust, and you just wasted a bunch of time and money moving things around for no reason. See picture: Does this back alley need to be spotless? No. Does this guy need to interrupt paying customers during business hours to keep this back alley spotless? Definitely not. Do we as a society need to address the incessant use of pointless and wasteful landscaping services by oblivious rich people with more money than sense? Yes we do. All landscaping companies should just go out businesses immmediately and save the rest of us decent humans a lot of headaches. The noise and air pollution they create shouldn't be tolerated in a civil society. Why do we allow these psychos to affect our peace and quiet and poison our air, just so a parking lot looks unnaturally clean for 30 minutes? They clog up the roadways, make peaceful neighborhoods unpleasant to be in for as long as they're using these loud ass dirty machines, and they are bad for the environment. They hire undocumented immigrants because they know their employees won't file workers compensation claims for the cardiopulmonary damage caused by emissions from the leafblsowers. The owners of these companies are lazy colonial parasites. Life is noisy enough, and we don't need them in our lives. Good riddance.

We moved to a new house and couldn't believe how quickly the entire lawn filled up with weeds after…read morejust a few weeks without a landscaper. Lewis (who is great - so nice & responsive!) came out to give a quote, and a few days after that his guys cleaned up the entire property: they got every weed, trimmed the hedges beautifully, cleaned up the whole curbside and side deck, and even fixed a broken latch on a gate without us asking. I couldn't believe how much better everything looked when they were done. We're now using them to maintain the yard going regularly going forward. Highly recommend!

Was referred by a colleague who knows Ben personally. They were provided a thorough assessment, a…read moredrawn out layout and provided exact square footage turf price is per sq ft. When I contacted him for an assessment I was provided the usual sales upsell of how there is no upkeep or maintenance and work that was done at a local dealership is still functional after 10 years. That evening, I received an estimated quote without anyone taking any measurements, no layout or design on the invoice. In addition, an upcharge to relocate a few small plants and bushes which he said his people could clear in under 5 minutes for an additional 700. When I contracted Gardens West highlighting these issues, all communications were ignored. I am sure they will do good work if you know the assessor personally. For all other individuals seeking quality service and ethical practices look elsewhere.

Ben and his crew from Gardens West exceeded my expectations. I hired them to help me convert my…read moredying, useless grass area into a drought tolerant wonderland. I wasn't really sure what I wanted, but I knew what I definitely didn't want! No cactus lol. Ben was so quick with a creative outline for me. Although we didn't discuss the plan from start to finish I just left it in his hands. The crew was in and out in 5 days. The place looks like a park now! And it's all self watering. This company is busy! Be patient. It's worth it!