I just dropped my dog off at the groomers for the first time and they injured my dog. She left with a broken toenail read more

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Lleve a mi Rosi pomeranian y quedo muy bonita. La trataron bien y no se tardo muchas horas como en otros lugares.

I've been bringing my dog to this groomer for a while now and had always appreciated the care--until recently. Just 10 days ago, I was quoted $85 for a grooming, but when I picked up my dog, I was told it would be $95. I didn't argue--I'm not one to make a fuss, so I let it go. Fast forward to today, only 10 days later, and I was told the price had jumped to $120. My dog hasn't doubled in size or changed in any significant way in that short time. When I asked why, they suddenly dropped the price to $110. It feels like they just make up the price on the spot depending on the day, and that lack of consistency is incredibly frustrating--not to mention unfair to loyal customers. To make matters worse, this time my dog was returned to me still damp. The level of care clearly isn't the same anymore, and I'm not willing to pay premium prices for inconsistent service. I've been going out of my way to bring my dog here, but unfortunately, I will not be returning. I don't recommend this place if you value transparency, reliability, and consistent quality. read more

I recently took my dog Luna in for grooming, and I couldn't be happier with the experience. From the moment we walked in, the staff was friendly, welcoming, and clearly passionate about animals. They treated Luna with so much care and patience, which immediately put me at ease. read more

I supported this place because it was local and they always did a great job the last 3 years! I'm writing this review because of inconsistencies in pricing. It says on the wall $80 for small dogs (20 pounds or less) yet every time I've gone in recently the owners charged me significantly more. I've bit the costs even though I was upset with the lack of transparency until this last visit they quoted me $120 (BEFORE ME TIPPING ON TOP OF IT)!! I was so appalled by the increase to just me I actually left to take him somewhere else for fairer pricing. I'm all for supporting local businesses but transparency is important to keeping clients around. Loved this place but it's time to find a new groomer. Edit: Just went to another groomer and they said it was OUTRAGEOUS they quoted me that high of a price. read more

Good customer service, puppies feel at ease when drop off, decent prices, very accommodating with pick up times.

Amazing and sweet people! They always treat my dog with amazing care. I love coming here.

do NOT do not do not bring your baby here. my dogs haircut was perfect, exactly what i asked for, but ever since i brought my dog in i've been dealing with fleas and my life is hell right now. my dog is 15 and she is completely miserable going through this. she's being eaten alive!! note for the business owner: please please please learn how to disinfect and properly sanitize because based on your other reviews, this isn't a one-off experience. your negligence is majorly inconveniencing so many people and causing so much pain for the dogs. read more

Martinez’s Grooming - flea bites - Pet Groomers Near Me - Los Angeles, California

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Gorgeous lion cut for my Persian cat for a reasonable price and done in 90 minutes. Will definitely be going back here. read more

Martinez’s Grooming - Cat - Pet Groomers Near Me - Los Angeles, California

My cat came out acting lethargic and strange. Immediately vomited. Don't know what they did to her, but I won't be coming back. Weird vibes.

Do not go there. I am unsure what is going on but when I started going there a year ago it was great. Now it's awful. They cut one of my dogs ear, they shaved my 2 dogs and my catstails (when I specifically requested not too). Now today was the cherry on top, my animals were there for almost 4hrs. This is insane, my animals should not have been in a kennel for that long, there's no way 3 haircut and bath took 4h. My cat came back still WET, her collar and tracker were also wet and ruined. Do yourself a favour and go literally anywhere else read more

Highly recommended. Local business with fair priced that does great work. Been coming here for a while and it never disappoints

Pésimo servicio el dia de hoy lleve a mis perritos a su corte de pelo y al llegar a casa y revisarlos una de mis niñas estaba con un ematoma en su ojo al llamar y preguntar que paso no se hicieron responsables si no todo lo contrario trataron de culparme a mi y hasta a una pulga, la señora dijo literal que tenia el ojo así por que le había picado una pulga, cuando los fui a recoger me cobraron 25 dolares de mas por cada uno por lo que le exprese mi descontento le dije literal que eso nunca me lo habían cobrado y el joven que se encontraba ahí dijo que eran por los aranceles y aunque me molesto su tonta respuesta decidí pagar e irme y ahora ella dice que todo mi problema es que no quería pagar cuando yo pague sin oponerme y le cuestione si a ella le parecía que el dinero era el problema cuando claramente mi niña esta muy lastimada luego empezó a acusarme que yo lo que quería era que el hombre le pegara, y yo no se ni de que hombre hablaba ni por que le pegaría cuando el tema era el ojito de mi niña, toda la situación se salio de control lastimaron a mi niña y no solo no se hacen responsables aun cuando yo le dije solo dígame que le paso para yo saber que hacer en ningún momento hable de dinero o que pagaran pero claramente quiero la devolución de mi dinero y que se hagan responsables de el daño que le ocasionaron, por favor NO vayan con estas personas mas allá del mal servio no saben dar manejo a las situaciones yo estoy muy molesta pero sobre todo muy triste y preocupada por mi perrita al leer me di cuenta que esto les pasa con frecuencia read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

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I'm REALLY Disappointed that my dog came home Shaking Her Head Incessantly and leaning her whole head to the left side when she's walking. At first I didn't want to overreact, because I noticed her doing this as soon as I picked her up and we left the shop. I figured she was just adjusting to her freshly washed and new fully shaved down doo. But Hours later, when she was Still favoring her head to the left and shaking it every few steps she took, I called the shop at 5:13pm to see if they had any ear drying solution there that I could quickly bring her by to have them put some in her ear (I only live a few minutes away), as I assumed she might have had water lodged in her ear (which is Very Difficult to do with dogs as their ear canals are not like ours, so water doesn't easily reach the eardrum). The woman who works there answered the phone and told me I'd have to speak with the groomer and he'd call me back. When I had not received a call back by 5:23p, I tried calling again, MULTIPLE times, as I knew they would be closing at 5:30p. Needless to say, I Never heard back from them. Even after leaving 2 voice messages regarding my dog's head shaking & irritation. I'll be honest, the haircut is cute. But it's no different than what she's received when I've taken her to Alessandro's Pet Spa (her haircuts have Always been Super Cute there too). The only difference is that Heartlee DIDN'T come back with Any issues from Alessandro's. The reason I gave Alex Grooming a try is because a neighbor of mine told me her dog (very similar in size to my dog) was shaved there for $55. Though Alex charged me $75 (which I didn't understand at all, since Heartlee is So Similar to my neighbor's dog), I decided to have them do it because my neighbor's dog looked Really Well groomed and when I went there for a quick quote and they said they could take Heartlee in right away and be finished in 2 hours, I decided to try Alex's out. NEVER AGAIN!!! Alessandro's charges me only $5 more and Again, I've never brought her home with ANY Issues from that groomer. So I guess I have my answer and I will NOT be coming back to Alex Grooming. If it ain't broke, don't fix it. I should have just gone to Alessandro's. Alex's Grooming honestly owes me a partial refund as I had to go and buy some powder for her ear, in hopes that it will stop whatever is irritating her. And I Am leaving to a festival for a few days, in the a.m., which is why it was so pertinent for me to have Alex (or whomever was at the shop), speak to me on the phone and allow me to quickly bring her back so her ear could be looked at. I gave a $20 tip too! And with the way they handled this issue, I don't feel they deserve it. read more

They always do the best job and so affordable! Highly recommend - best in town and always available.

I rarely write reviews but felt compelled to write this one. I have been going to Alex Grooming for a few months since it's so affordable ($55 for a haircut and bath), but I understand now why the price is so low. My dogs regularly have uneven coats (one side is much shorter than the other). This place has also lost my dogs' leash twice. Also, I always hear my dog barking incessantly like she's frantic to get out. At other groomers, she's always calm and happy. When I go to pick up my pups, they're always trying to run away from the place. I've seen other dogs behave the same way. I was blinded by the low cost but will not be anymore. The level of disorganization and poor care have made me a lost customer forever for this place. read more

AMAZING! Last minute took in our two cats with severe flea infested. They were soooo kind. Danny and his family stayed open very late to assist with a severe infestation after we tried giving flea baths and medication(didn't do much). They were a huge life saver, excellent customer service, assuaged all our worries and concerns. We can't thank them enough!!! read more

Second review of this groomer commending on the unbelievable job they did on my new poodle pup! My little dog had a medium flea infestation getting worse and worser I felt. When I picked her up she was as good as New. The carrier I brought her in was cleaned and sanitized. Zero fleas anywhere and everywhere she was Flawless... the cleanest dog as could be!! These people have the magic touch and alleviated my headache. I appreciate them! Their prices are great and they are professional and considerate of the animals. Highly recommended for Hollywood area period. read more

Do not bring your dog or cat here! They don't show love or compassion for your animal. Three time I took my dog here, yet again they close shave his skin. He got cuts on his skin from the machine they use. If you truly love your animal and want them to have a good groomer take care of them please don't bring your dog! If you need a recommendation place to go check out Pet Purrspective! Matti and her team will take good care of your animal! Highly recommend this place! There address 5834 Santa Monica Blvd Los Angeles, CA 90038 United States read more

Beware of this place. The owner is terrible. They cut my dog's face and did not tell me. He is bleeding at top of nose and is in pain. Then when I called to let them know the owner yelled at me that the groomer works for her and that she doesn't take responsibility for injuring my dog. She was incredibly unprofessional. I am only putting this review to warn you that if they hurt your dog they will try to hide it and not let you know. They make a mistake then scream at you for the mistake. I regret taking my dog here. Please stay away for your sake. The owner of this place tries to intimidate and has some serious issues. You are definitely lying about fleas. I never mentioned anything about fleas. There is literally blood coming out of the cut. Skin irritation wouldn't cAuse blood coming out of a very open cut. read more

Martinez’s Grooming - Cut caused by groomer - Pet Groomers Near Me - Los Angeles, California

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Super impressed! I recently moved to the Hollywood neighborhood and was looking for a new groomer in the area. I hopped on Yelp and saw that this one was less than a quarter mile away, so I was excited to be able to take my pup for a walk on the way to and from the groomers. Extremely friendly staff, very accommodating, incredibly reasonable prices, great finished product, and fast, too. What else could you ask for?? Happy to have found this local gem. We'll be walking over weekly for nail trims and every month or so a bath and brush read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

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Alex does an excellent job washing my LARGE German Shepard rescue, who is prone to anxiety. Alex takes charge of him, and my boy complies right away: he follows Alex into the back, no problem. When I return to pick up my dog, he's calm and happy, and he looks and smells great. Alex has a real talent with animals, in my experience. We've been here several times and each time I've been impressed with the quality of the bath (and de-shedding). My dog is happy too. :)) Thanks, Alex & Co.! * We are in no way affiliated with Alex, other than as happy customers * read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

I bring my dog here all the time, they are very nice and attentive, the pricing is good and the quality is amazing, my dog and I always leave happy! read more

Martinez’s Grooming - Lillie after being groomed at Alex grooming - Pet Groomers Near Me - Los Angeles, California

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Update: they do have parking in the back! Great service! Quality treatment for your fur babies :) read more

Martinez’s Grooming - The store's cat :) - Pet Groomers Near Me - Los Angeles, California

So I've been waiting to see if my dogs ear got better because well they're kind people but I don't think that they may be professional licensed because took him to get groomed and they hurt his ear because I took him to get a hair cut and ear cleaning and nail trim and I didn't notice that he still had the cotton balls In his ear until we got him and his ears look lopsided and he keeps shaking his head so we already made appointment with the vet to figure how bad they damaged his ear and he has little cuts in them too but since they damaged the inside of his ear he doesn't stay still to look at the right ear and I've took him to groomers before and never had a problem like this were I have to take my pup to the vet!!!! So personally wouldn't recommend someone to come here and you do it's at your own risk and poor pups risk read more

Martinez’s Grooming - This is how his right ear looks now it's all lopsided and he's constantly shaking his head - Pet Groomers Near Me - Los Angeles, California

The groomers at this place always leave my dogs looking and smelling really good. I've been with a few groomers and not everyone does a good job with my 2 border collies, as one of them is a little hyper. Alex grooming has done a great job every time. read more

LOOK HOW THEY MASSACRED MY GIRL! My cat came in for a flea bath and a sanitary cut. Imagine my utter horror when my husband let her out of her carrier and she was SHAVED in a full lion cut. And not even a good one. They sheered her with what I can only assume is malice after she reacted poorly to the rough handing during her bath. Ironically, her butt (the one spot I did want clipped) looks the worst of all. Uneven and shaved to the skin in spots. I'm going to have to treat the razor burn for the next few weeks. And her fur with take months to grow back; it may never be the same. This experience was cruel and humiliating for my cat. I can't speak to their skill with dogs, but PLEASE DON'T TAKE YOUR CAT HERE. Edit: As you can see, even the owner isn't taking responsibility for this terrible job. I was sitting next to my husband telling him what to say on the phone, and at no point did he ask for a full-body shave. He requested a flea bath, general grooming, and a sanitary clip. Grooming is combing/brushing, removing any mats, maybe a little trimming/shaping. It's clear now that this place doesn't groom cats, just shave them. Note that this is a cat whose skin was sensitive from fleas. No responsible owner with an ounce of knowledge would want a shorthair cat with raw skin shaved to the skin in the dead of winter, and no experienced cat groomer would agree to do it. The owner's response only further shows their lack of experience with feline customers. read more

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This was my dogs first time getting groomed ever so I was really worried about bringing him in but at the end I was really happy with they way he turned out. They gave him a really clean trim. He looks like a brand new dog and smelled great. love it! Even though I live all the way in Glendale i'll definitely be coming back in the future. read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

Very sweet family owned business. I'm an anxious dog mom, and I have been bringing my baby here since they opened (several years now). She always gets a great cut at a reasonable price, and they accommodate my equally anxious dog as much as possible. Alex even remembers her by name! Every other groomer I've tried has made my dog's hair choppy and uneven, so I know she has a challenging hair type. I can always trust Alex to make her look cute, even on his busiest days. On top of that, I've never once seen a scratch on her, which has happened with other groomers. Safe to say that Alex is the only person I trust with my fur baby. read more

I came here a couple months ago and compared to other places they didn't do as good of a job deshedding my dog. I have a husky so I know she has a lot of hair but she didn't have the same type of shine when I picked her up and she was still damp. She was still a bit furry and I had plans for her that day so I was even about to book at another place. Probably won't go back here, but maybe they're better for smaller dogs. read more

Alex was our groomer at Hollywood Pets for a long time and we decided to keep bringing our dog to him when he opened his own place. He does a great job and is really kind. His family is also very nice too, and the price is affordable. I now live a bit farther away but I don't mind driving over here to get my dog Kyah groomed, especially since she has wired hair that gets wild looking. My dog is also easily nervous and scared of everything, so it's normal that I spend about 5 minutes trying to wrestle her out of my car no matter where we go. But once she's done getting groomed she comes back excited like nothing ever happened. She's only 12lbs but in the past I've seen two Petsmart employees have to wrestle her for a nail trim (embarrassing...) So I don't know how Alex does it but he manages to get her looking cleaned up and nice in 1.5 hours. That's worth the drive and wrestling for me. Thank you again for all the hard work! read more

Martinez’s Grooming - My girl today after getting groomed. - Pet Groomers Near Me - Los Angeles, California

This man is the best groomer in the business. He's been grooming my 18 year old poodle terrier mix for close to 11 years now. I started off with having his services at a different shop on Hollywood Blvd, and he did such an incredible job that he was able to break off and get his own shop! I can't tell you how handsome my boy is everytime he leaves Alex! He's 18 and leaves looking like he's 11 at the most!! And now that he's older and more fragile, Alex takes extra care to be gentle with him. My dog even feels more sexy everytime he leaves... he chased a girl dog today just to give her a couple kisses... and he's 18!! He didn't do this before he was groomed last week! Trust me, you can't find a better groomer in this city! Alex is the best!! read more

They are great groomers very affordable take care of your dog very well. Treat him with love. My little guy loves going here

Wish I could give them a better review but went in for a was and trim on my standard poodle and i realized they did not trim his nails I called back to let him gem know of the matter and the said it's nothing they can do hate to say will be my last time doing business there read more

Martinez’s Grooming - Sharp nails - Pet Groomers Near Me - Los Angeles, California

Got my cat a lions cut here. Will definitely be back and referring others here as well. Very easy and nice experience. So happy to have found this spot. read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

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My pup is also so happy and perfectly groomed! They really have a way with dogs there!

Alex and his family were so sweet and compassionate taking care of grooming my sweet Henry. They were affordable, speedy and kind. I've never seen Henry less anxious about being at the groomer. They have a flexible schedule and being so busy myself I was so appreciative they were able to take my pup at the last minute. Not to mention he mimicked the exact picture I showed him of a previous haircut I enjoyed. When I picked Henry up Alex's children were even playing with him to keep him company. Love it! Today was my first visit and I'll definitely be back. read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

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Alex did a great job and everyone else who works there seemed super nice! Ben's hair was super long but he came out with a great haircut and he smells good! read more

Martinez’s Grooming - Ben with his fresh cut - Pet Groomers Near Me - Los Angeles, California

I'm so obsessed with my dogs haircut!!! Alex did such an amazing job and he got it done in about two hours. He even texted me, saying that she will be done in thirty minutes so I was able to go pick her up right after he was done. Her fur is so white, so soft and so fluffy! I brought in a photo of how I wanted her haircut and he did it the same. He listened to everything that I asked for and was very nice. There's also free parking on the side and a couple spaces in the back. Thank you so much and I'm so glad I found you on yelp! I def recommend him. read more

Martinez’s Grooming - Pet Groomers Near Me - Los Angeles, California

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PLEASE if you love your pets DONT take them here! Look what they did to my dog. I wish I could give them zero stars they don't even deserve one. Yes I get it you're not paying as much to have your dog or cat groomed but it truly isn't worth it! I'd rather pay more than have my dog come back home with scratches or cuts. DONT GO HERE! read more

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