Wonderful service and absolutely fantastic care of your clothes. The price is just right, value for…read moremoney and peace of mind, how many places do you get that. I had a large set of multiple liters for dry cleaning, from cashmere to silk. They did such a great job with treating each item the right way. From silk to cashmere - the quality of service and care if outstanding. Plus the reminded you for pickup once ready.

I've had my coat dry cleaned several times by them and they do a phenomenal job. It's amazing how…read morethey get it looking brand new each time! Great with communication and the cleanliness is superb.

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

Overall amazing service since I first called them. I requested service for cleaning of a big…read morewedding gown, two wedding guest dresses and two suits. Great pricing and willing to give my big gown a try. Other spots were quoting me way more for the gown or simply didn't do that service due to the type of dress.

Great customer service and they do awesome work! The owners are super nice and the price for the…read morequality provided is amazing!

Quick and affordable, good quality. Got 2 jean zippers repaired, they work great. Would recommend.read more

BRAND NEW DRESS SHIRT RUINED!!!!…read more I brought in a brand dress shirt that I just got embroidered with my company logo for a simple laundry. I received my shirt back a few days later. I checked my shirt to make sure it was all good and the embroidery wasn't ruined before I left the store. To my surprise - my shirt was completely ruined (see image) they did not even say a word to me about it. I had to find out for myself. Luckily I inspected it right there in the store. I asked the employee there what happened to my shirt, she said she has no idea, she just works the counter and is not in charge of the cleaning. Ok fine. She said to leave it and she will contact the manager and they will call me back. 1 week later, no call back so I went back in. This time it was a guy (not the same girl who helped me before). I told him the situation and told him I never got a call from the manager. He said he doesn't know anything about it. I asked where my shirt was, he found it. Nothing was done to it. He then gave me a claim form to fill out. I returned it and he said I will get a call from the manager. Again, no call. Instead I received a refund check for less than the amount I paid. I went back in and asked why didn't I get a full reimbursement. He said they refund based on the shirt being second hand. I said, it's not 2nd hand, it was a brand new shirt. I literally cut the tags off of it when I dropped of my shirts initially. I have never worn it. He offered me a coupon for the difference. I said, why would I use a coupon to come back here after how this was handled. I am never coming back. Worse customer experience from a dry cleaner. They will do nothing to help resolve the matter. What's worse is I own the business next door to them! Being a business owner and handling customers all day long, I can assure you this is not how a small business should be treating their customers. I'm glad to drive to a different dry cleaner from now on. The convenience of them being next door is not worth it.

I couldn't be any happier with their service. I have been a customer for several years, and they…read morehave never ruined a item. I also have my comforters and leather/pleather cleaned, and they deliver every time. The price and customer service are great. I no longer spend hours laundry, and it really helps in my relationship to have one less duty. I dry clean all clothing and it's worth every dime. They will even pick up and deliver if you request. They also do laundry and charge by the pound at a good price.

As a retiree, I don't have much laundry. So, when I knew I was going to be in Pleasanton two weeks…read morein a row, I grabbed a bunch of my shirts and woolens to drop them off. And then I see a closed store! Fortunately I read the sign on the door that said that they had moved just a few doors towards CVS. They were ready the next day! Great prices and service.

Went above and beyond to help us when we forgot to pick up dry cleaning before an important trip…read more We've used them for dry cleaning many times. They are great.

This place has lost my shirt, rude customer service, and expensive! Will not be returning.read more

Friendliest service. Very quick and easy process. I had some pillow cases and a comforter washed &…read morethey came back in great shape.

I am a loyal customer at VIP Cleaners for dry cleaning and alterations. They always do a great job…read moreand customer service is consistently topnotch. I recently had a Mother of the Bride gown altered for a wedding a week away because of fluctuating weight. In the end, the gown was beautifully fixed and pressed. Gloria is always a ray of sunshine and I honestly think people come back to VIP Cleaners because of her. I will continue to patronize this local business. :)

The price was really reasonable for the quality of the work done! I would definitely recommend this…read morecleaner!

Great service! I…read moreused to use Rich's next day dry cleaning and after a disagreement on services, and he accused me of being wrong and lecturing me, I switched. 1-800-dryclean has excellent service. And they seem to run their business efficiently too. I don't have clothes to clean every week and they noticed that with their data and proactively asked me if I only want them to come every other week, and that was perfect for me. And they seend me an email reminder the day beforehand! That is them using their resources efficiently and a good business strategy! I can appreciate that. Clothes come back promptly and communications are outstanding. I highly recommend!

Dry cleaning has turned out well…read more They also support alterations. Some of my alterations turn out well if I know what I'm asking for and that they support it. Others are difficult when most of the communication is over written notes and emails, occasionally phone calls. The team is friendly and helpful when communication does occur, however. I will be going here for services I know well and I'm comfortable with and other in-person for services I would like to talk with someone about.

I was in a pinch for a quick alteration that I did not have time nor skill to do! She took me in,…read moredid a quick try on and pin up and it was ready and perfectly sewn the next day! Just in time for my trip! A little pricey but I appreciate the quality outcome and pleasant interaction. I will go again for a few more pieces.

Fantastic dry cleaning job! I had a few small stains on the…read morefront that are now all out. The dress was ironed beautifully. Total cost was around $33 with credit.

I purchase 2 pair of Chino pants from Vince...the only thing that was not perfect was the slash…read morepockets gapped. I considered sewing them myself, but in the end decided to leave it to the professionals. From start to finish Golden Thread did an outstanding job, at a reasonable price, in a very timely manner. Friendly , efficient...my new go-to for alterations. Love supporting a small local business.

Response to owner's reply. A smile goes a long way to making a customer feel welcomed. You are a…read morecharming and polite man and I appreciate you. My problem is with owners/employees who do not return a smile or meet my eye. Whether intended or not, this made me feel too unimportant to be bothered with, more like I was a pesky fly. To be clear, I have zero problem with business owners not speaking English, especially when a co-owner is fluent and handles communication. I am the grandchild of immigrants. I am also unhappy with a fluctuating price. Again, don't lower the price after I regretfully and politely decide to leave. Set a fair price to begin with, not a high price you then lower when a customer balks. Most of us are very uncomfortable about bargaining over price and discovering the first price given is a starting bid. Just sharing my opinion.