I really appreciate Mckim Construction staff professionalism , knowledge, prompt response , and…read moresupport . we are very lucky to have them in our community . I recommend them for all plumbing job and septic issues and other problems. Mary,

The day after my first post, McKim reached out to me and sent out a crew prepared to address the…read moreissue. I give them credit for that.

My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

I had a backup of a toilet and sink in my basement. The plumber I called suspected it might be the…read moreseptic and opened the septic tank. It was full. I called Great Falls and they were able to come out same day. The technician, Mauricio Apolinares immediately diagnosed the problem as a blockage between the tank and the house. While the tank was fairly full he doubted that was what was causing the back up. He dug out the inlet access port and sure enough, the baffle that empties into the tank was completely clogged. Within a couple of hours of arriving we were back in business. Very impressed with their service.

DO NOT USE - Negligent and Dangerous…read more We called Great Falls Septic (GFS) in May 2025 after our septic alarm went off. As first-time homeowners with a septic system, we relied on them for honest, professional help. Instead, we got deception, disrespect, and potential property damage. They came out, inspected the system, and said the pumps were fine but we needed the pit pumped and 3 float valves replaced. We were quoted $600 for the valves and $385 for the pump. We agreed and scheduled service for May 22. When the technician arrived, he unexpectedly demanded an extra $40 in cash for a hose that was supposedly needed to reach the bottom. He said the office gets angry if he doesn't collect money on every visit. We were confused and told him we already had a formal quote. He became rude and walked away mid-conversation. Without our knowledge or consent, the technician shut off both the septic pump and the alarm system--disabling the two systems that are meant to protect our home from sewage overflow. He then quietly left the property without saying a word. We only found out what had happened because the second company we hired confirmed it: * The pump was manually shut off. * The alarm was disabled. * Our system was left at risk of dangerous overflow. * No work had been done on the valves. When we called the office to report this, a woman named Debbie hung up on us. No explanation. No apology. Nothing. This wasn't a misunderstanding--it was willful negligence. GFS left our system compromised and our home at risk. We are filing a complaint with the Virginia Department of Health. If you value your home, your safety, and basic human decency, stay far away from GFS.

OUTSTANDING!!! We got up Sunday morning to get ready for church and discovered that we had "no…read morewater" at all. We called Gene's Plumbing in Woodstock on Monday morning to see if we could get worked in their schedule. They listened to our situation and said they would try to have someone at our house by noon. After checking out our problem, they determined we needed a new well pump. They installed the new pump, we had water flowing by 4:30 in the afternoon. EVERYONE we spoke with could not have been nicer!!! If you have ANY Plumbing needs, we HIGHLY RECOMMEND Gene's Plumbing!!! Great Service!!! Ron and Nancy Nicholas

I cannot recommend Gene's Plumbing enough. I called them to help with a partial root blockage that…read morewas detected in a waste water line in one of my short term rentals. I needed a quick turnaround to ensure continuous operations of my rental. The came out the same day, dug it up, and fixed it. Another blockage was detected then. I called them, and they prioritized the work first thing the next morning. The team arrived on time and did a fantastic job! Could not have been happier with the outcome!

Service fast and reliable. Came out same day. Nice to have a family run service in our communityread more

Awesome local business to work with prompt service and very reasonable couldn't have done job…read morewithout him greatly appreciatI've for services highly recommend very knowledgeable in all aspects of site planning and preparation .

I was able to schedule an appointment in three days, and the installer arrived promptly. Christian…read morewas competent and courteous throughout the visit. He explained to me the benefits of changing the five-year old filters on my Reverse Osmosis system and I did. I look forward to enjoying contaminant-free (including PFAS-free) water that tastes delicious! Thank you!

The dispatcher constantly mixes things up and forgets things. Even though I am enrolled in a…read moreservice program and pay monthly fees, they always try to charge me for maintenance that is supposed to be free under the program. I am dissatisfied.

Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!

I had a great first experience with Small Solutions HVAC. I called on a Monday morning, and they…read moreresponded quickly, sending a technician out that same afternoon. He was courteous, professional, explained his diagnostic process, and had our heat pump repaired in no time. Based on this experience, I'll definitely use them again. My only disappointment was learning they only service Mitsubishi mini-split systems, aw we have other brands in use on the property. Overall, I was very pleased with their prompt response, friendly service and reasonable rates.

Our AC breaks down on a Sunday at the beginning of a week of excessive heat. The worse possible…read moretime. But these guys come out Monday afternoon after a morning call, and all is cool when the leave a few hours later. What could have been a hellish week was avoided. Call Small Solutions to avoid big headaches.