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Martin's Truck Repair

5.0 (4 reviews)
Open • 8:00 am - 5:00 pm

Services - Martin's Truck Repair

Commercial truck repair

Auto battery and fluid recycling

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Pick-n-Pull

Pick-n-Pull

2.3
(63 reviews)

I've been going to P&P's for 6 years... pulled parts for a dozen different cars (mine and…read morefriends') from almost all of the Bay Area & Sacramento P&P sites. The employees are usually reasonably polite, but this is the mechanics world, they're a BUDGET/DIY company and they have to deal with some knuckleheads customers that come through sometimes. I've had good experiences at every other site. This visit, and specifically one employee utterly ruined this site's reputation. I had been looking for a few specific body parts in a specific color for a vehicle I'm repairing. I went to row52.com, searched their inventory at sites within 250 miles. Set alerts for when they receive new vehicles. This site received the one I was looking for so I drove the 1 1/2 hours to the site. Signed the waiver, paid my four bux, walked to the row and found the vehicle, with the parts I wanted still attached. I went to go get my tools from my vehicle in the parking lot, asked for a hand stamp to get back in and the employee asks me if I have a Toolkit Membership. I asked why, he said you need to have one to get a stamp. I replied, no I don't. He started to argue, saying it's "corporate policy" and raising his voice sternly to me. I gave him my phone number for my membership, he pulls up my account and RELUCTANTLY gave me a hand stamp. I grabbed my tool bag, went back in to the front counter behind several other customers. I waited patiently as he checked EVERY tool bag of EVERY customer, coming in and going out (normally the employees only check coming out). Other sites I could have just caught the employee's attention, flashed my stamp and they'd wave me through, I wouldn't even have to stop at the counter. I waited, put my tool bag (drill, socket set case, screw drivers, trim pry tools, etc) on the counter and he proceeded to check EVERY crevice of my bag, opening my socket case, and driver bit case, stopping to check if every bit and every socket were in the right place. He then OK'd me to go back in the yard to the vehicle. 2 1/12 hours later after pulling the parts I wanted, I hauled it all inside to the front counter to pay. I again waited patiently while this employee and a 2nd employee checked people in and out. When it was my turn this employee totaled up what I was buying and charged me for EVERY little item... for example, I bought a bumper cover with a built in grill, emblem, fog lights. Normally they might charge me for the bumper cover and fog lights. This guy charged me for EVERYTHING he thought he could get away with. I just wanted to pay and take what I came for. This guy is gestapo-level jerk. I thought it was just me he was targeting (he's MX, I'm white), then I saw him talk to a MX customer like an A-hole. This guy might have been having a bad day, but none of his coworkers or manager were helping him with that. If he were my employee I would have written him up with a stern warning warning. Any pushback from him and I would have fired him on the spot. This was a shocking experience for me as I've never been treated like this at ANY other P&P site let alone any other recycling yard. P&P Corporate would do well to deal with this employee (I didn't see a name tag) before this employee gets hurt by customers. Yes, it was that bad. I'm willing to concede there may be other factors going on at this site (customers pulling shady stuff, etc) but it seemed to be just this employee. I'll hesitate to return to this site unless absolutely necessary. If I could give - 's (minus/negative stars) I would

Terrible customer service, the sad excuse of an employee charged me for every little thing. For…read moreexample I bought a bumper with the turn signals and the employee charged me about 25 PER turn signal when i could've just bought both on ebay for 25. Not only that but he wasn't speaking loud enough to hear and gave me an attitude. I would've asked a manager for help but I'm sure by the way he runs the place he wouldn't be much help. I usually understand people have bad days but it seems that this is a regular occurrence in this yard which is disappointing since it used be a decent place to get parts, now they just charge an arm and a leg for parts that should be a lot cheaper and have horrible customer service. Would not recommend unless completely necessary.

Napa Auto Parts

Napa Auto Parts

2.4
(8 reviews)

Stopped by to get some interior vinyl cleaner. Found a 16 fl oz bottle by 3M. Purchased two rolls…read moreof shop towels. I thought this was extremely overpriced. Sure enough I found the same bottle on Amazon for a lot less. I guess the rumor is true about this location being overpriced on most items. 20.00 for a bottle of interior cleaner is ridiculous!

I like the Healdsburg Napa Auto Parts because I've consistently gotten quality parts from them…read more They also open the doors at 7:30 a.m. (I like buying my parts early in the morning.) I use them to maintain my Ford 8N tractor. The Napa part numbers are cross referenced with the Ford part numbers for my old tractors. Once you have got a cross reference, getting the right part is much easier than going to the tractor dealer and paying much more. I found a list of part numbers of the "good" Napa parts for my old tractor. Of course, they do not have every part - but they have a lot of the parts that frequently need to be replaced. I needed a drain plug for my carburetor because the previous owner of the tractor favored pliers when opening the drain rather than an end wrench. The guys at Napa spent considerable time helping me find that part - which ended up costing less than a dollar - and they had to call to another store to have it driven over for me to pick up. That is good service! Should you maintain a vehicle, I recommend you keep a list of all the parts with the numbers so you can get them without having to go to the dealer - and you can help your buddies who have similar vehicles when something breaks.

Martin's Truck Repair - truckrepair - Updated July 2026

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