First time here and very happy with this office. Nurse was very helpful and caring. Front office…read morewas also very friendly and helpful.

A friend recommended this place to me after I was complaining about the place I'd been going to for…read moreyears. They have a nice lobby with plenty of places to sit. The exam rooms are comfy, I've been in two now.

Absolutely the best experience I ever had at a gynecology appt. Front the front staff to the…read moredoctor it was great!! Highly recommend!!! I'm 70 yrs old and I've seen a few in my years. They are the best in my opinion.

Dr Wood is great! She has been my OB for 2 pregnancies and have had great experiences both times.read more

Staff was wonderful throughout my whole pregnancy. Addressed any concerns and were helpful over the…read morephone. During my time I saw a few different doctors and nurse practitioners. Dr. Cari Cowling, Dr. Heather Andrews, Nurses Micki & Tori. They were wonderful! Dr. Geier was my main doctor and I loved her. I wasn't the biggest fan of Dr. Johnson, his bedside manner wasn't the best. But I only saw him twice. I would recommend this place to everyone and especially since they deliver at banner estrella! They're such a wonderful hospital.

I got my nexplanon implanted here and I've been trying to get it out since December 2025. It is…read morestill not out. These workers have showed me no compassion and have cancelled on me 3 times already after having to wait a month just to get an appointment. My birth control has been effecting my mood and mental health which is why I wanted to change it but it feels like this office is doing everything to stop me from getting it taken out. My first appointment for a new birth control was back in January. I still have not got what I wanted and I'm at the point of finding a new doctor's office completely. It should not take 4+ months to change out someone's birth control who has completed decided on that decision. I would save your time scheduling here, they'll probably just cancel on you anyway.

My husband and I cannot say enough amazing things about Advanced Fertility Care. Every person here…read morewas incredibly caring during our fertility journey and we will forever be grateful for the work they did to ensure we were informed and ready to take on the next step in our journey. Dr. Zoneraich was always friendly, straight forward, and willing to answer our questions. Dr. Peterson was knowledgeable and always helped us feel at ease during our interactions. Kelly did a majority of our procedures and was absolutely fantastic. She made us feel extremely comfortable and hopeful along our journey. Taylor was also incredibly kind and it was refreshing to have a friendly and familiar face at appointments. Last but not least, Savannah was truly my savior in this process. She answered all of my crazy questions, checked in regularly, and really helped us keep our sanity during this journey. We truly cannot thank the team enough for the patience, care, and compassion they showed us. After trying to conceive for 6 years, it is a dream come true to be expecting our first baby in December. If you're looking for an office with a stellar team that will treat you like family and put your mind at ease, look no further. Graduating from the clinic was a bittersweet moment, but they'll forever hold a place in our family!

Pinnacle Fertility (formerly Advanced Fertility Care) is an exceptional team of fertility care…read morespecialists. With their care and expertise I have one son and a second on the way. Everyone at their offices are thorough, thoughtful, and knowledgeable. I would like to mention a few standouts: Jocelyn, Kate, Dalet, Allison, Kelly, and of course Dr. Z. Thank you to this amazing team for making my dreams come true and my family possible.

Scheduling was a bit of a hassle, but Kelby, who helped with my implant removal, was amazing. She…read morewas so personable, quick, and genuinely kind--she completely turned the experience around from a 6 to a 10/10. She also kept me calm the whole time

I like my doctor but the front desk women ( yes multiple) are absolutely horrific. I'd think they…read morehave tenure with the rude and arrogant behavior. Even the office manager is horrible. She couldn't care less when I made a complaint. Obviously this is their culture in the front. Go elsewhere.

Delivered my second baby had back to back babies. Both are c-section this time I got my tubes taken…read moreout the same day. Easy process help me stay calm . My first delivery was with Alana Augur she did a fantastic job. My second delivery was Dr. Culbertson beautiful job. I couldn't ask for a better team. Definitely recommend going here. The front desk girls are so nice & welcoming. Thank you for helping Moms like me take off stress.

I did not end up delivering with this office because my baby came too quickly, so I can only speak…read moreto the care I received during pregnancy. My biggest issue was the front desk. Every single time I went in, the staff was rude, dismissive, and unhelpful. Appointments they claimed were scheduled were not actually booked, which created unnecessary stress and confusion. I constantly had to advocate for myself because no one clearly explained what appointments I was there for or what was supposed to happen next. The insurance issues were also a nightmare. I am a veteran and receive maternity care through the VA. Their office spoke directly with my VA maternity care coordinator, yet I still had problems with my insurance at almost every visit. Instead of trying to help or find a solution, the attitude I got was basically, "Sorry, nothing we can do." That is unacceptable, especially when dealing with a pregnant patient in a vulnerable position. Toward the end of my pregnancy, I actually started canceling appointments because going into that office caused me more stress than reassurance. There were days I left in tears. The front desk staff showed no empathy, no professionalism, and no willingness to do anything beyond the bare minimum. As for Dr. Bruce, I did not have major issues with him personally, but I did feel dismissed at times. I understand insurance and front desk problems are not directly his job, but they are happening in his office, under his name. When I brought up issues, I did not feel like anyone cared enough to address them. I also had extremely severe varicose veins during pregnancy. Dr. Bruce did not seem very concerned, and I had to push to get a referral. When I finally saw the vein specialist, she was very concerned and told me they were the worst veins she had seen in about 20 years. Overall, I left this office feeling unsupported, dismissed, and stressed during one of the most vulnerable times of my life. I wish the people working there cared more about the type of care they are supposed to be providing. Pregnancy is already overwhelming. Patients should not have to fight the front desk, fight insurance confusion, and fight to be taken seriously at every visit.

Don't schedule with this office. There are plenty of other doctors in the valley now that deal with…read morevulvar pain and use insurance. I found another doctor and was treated well before the appointment I had made for Dr. Brooks. When I went to cancel, I had expected to get my refund back as I was not told that it was fully non refundable. When I called asking for it back, the front office worker refused to admit that this was not vocalized to me (no paperwork of policy provided either). Deposits required for services are typical. But complete nonrefundable deposits with services never rendered and cancelled well in advanced? No, not typical. Sketchy. If I had been told that it was not refundable whatsoever, I would not have made the appointment. This place is not even worth looking into.

Definitely the best gyno care I've ever received the doctor is very knowledgeable and wants to get…read moreyou healthy the best way possible I finally got answers plenty of other doctors never gave me in addition to the time he spent giving me education on the issue overall if you're going through something see Dr. Brooks! Also everyone in the office is lovely

Dr. Brotsky was my doctor, and I thought that we had a good relationship and were on the same page…read moreup until the 40th week. I went to my appointment at 40 weeks, and we decided to schedule another appointment for the following week to discuss the option of induction if the baby did not come. When the baby didn't arrive, I went for my appointment, but the receptionist informed me that Dr. Brotsky had gone on vacation and wouldn't return for a week. I understand that people have lives, but this information hadn't been communicated to me, and I was 41 weeks pregnant. I felt abandoned. I wanted to speak with a nurse practitioner at least to ensure the baby's safety, but they told me I didn't need to talk to anyone and instructed me to call the hospital in three days to schedule an induction. I experienced a lot of anxiety waiting for the baby and having no backup plan. Three days later, the hospital called me and asked me to come in within 40 minutes because apparently, Dr. Brotsky had scheduled an induction for me, but no one had informed me. We rushed to the hospital. Dr. Brotsky returned for the birth even though I had been told she was gone for a week. After practicing pushing with her a few times, she left me with the nurse. I had an epidural so I was not feeling contractions and the monitor was not working and not reading them. I was pushing but not making progress. When I asked Dr. Brotsky to come back, she responded with, "How can I help you?" when I was so vulnerable and needed guidance and support. Once she arrived, my baby was born in 20 minutes. So she could have helped by simply doing her job!!! I am grateful that both my baby and I are healthy, but I couldn't have the birth I had envisioned because of poor communication and planning. I don't recommend Dr. Brotsky. While she seems to care, it feels insincere, and in reality, she does not seem to prioritize her patients' needs.

Dr. Brotsky is by far the best doctor I've ever encountered. I've had two children, both delivered…read moreby Dr. Brotsky, both unplanned c-sections. From the moment we met her she met us with kindness and love. Finding a doctor as a same-sex couple is always a little scary, but she made us feel like family. Not to mention her professionalism and knowledge made us feel safe. By the way, the entire staff at Pinnacle Women's is just as loving. Thank you, Dr. Brotsky and the entire staff, you made our journeys that much better.

I wanna start by saying this is the best obgyn I've been to in Arizona!! My doctor was Maria and…read moreshe was so fantastic! I had left banner family medicine and switched to here due to being treated inappropriately. I was 38 weeks and scared of such a sudden switch but I did not regret at all!!! Maria also delivered my baby . I had such a quick delivery she was very informative she checked on me and my family even after delivery!! I truly am so glad I chose thunderbird obgyn . Just delivered my happy healthy 7 pound 8 ounces beautiful baby boy September 15 at 9pm THANK YOU MARIA GOD BLESS YOU

The customer service is not good and unprofessional. They don't want to pick up the phone or answer…read morethe phone and follow up with the patient. Whatever that you have concern or question regarding about your medical they not even want to answer you and they only want you to make an appointment to come and see them but when you come and see them, there's nothing to be done

The front desk lady was super rude. Basically told me I was miscarrying. I tried to explain I…read morecouldn't give her any medical records because the hospital never gave me any. She would go in circles about this for about 10 minutes and I don't appreciate being talked to like this when all I needed was to make an appointment for abnormal bleeding, which could even just be spotting, but it's my first time and I wouldn't know after explaining that she still use the word miscarriage and was very rude to me. I do not recommend going here just based off the front desk, if I can give us zero stars, I would

I am HORRIFIED with this office. During my own pregnancy, I had a positive experience, the midwives…read morewere amazing, and the front desk staff was kind. However, I did encounter one very rude phlebotomist (the heavy-set Caucasian woman who worked in the small office near the bathrooms). Every single time she took my labs. Don't work in healthcare if you have a negative attitude. What truly broke my trust was what happened with my sister, who I referred here because I believed she would be well cared for. She suffered a miscarriage, and instead of providing compassionate and thorough care, the office repeatedly gave her medication to pass the pregnancy without success. Her concerns and fears were consistently dismissed with reassurances that "everything would be fine." Shockingly, they never performed an ultrasound to confirm that the pregnancy tissue had passed. This went on for months. Ultimately, my sister ended up in the ER, where it was discovered that there was still retained tissue, and that the baby had been inside her for three months. I am horrified that her life was put at such serious risk of infection and complications due to the negligence of this office. To make matters worse, one of the doctors even told my sister that "ultrasounds were too expensive" when she asked for confirmation that the tissue was gone. Because she is non- confrontational, she didn't push back, but the ER nurses were shocked at how poorly this situation was handled. The ER reviewed her medical notes and confirmed how severely she had been neglected. My sister ended up having to get a D&C at the ER where they pulled out A LOT of tissue. I am disappointed. For that reason, I will not be coming back. If I were ever to experience a complicated pregnancy or miscarriage, I know this office would not take my concerns seriously or provide the care needed. It is truly unfortunate, but I can no longer trust this place, and now I have to find care elsewhere.