We have been doing business with Quality for many years now. Everyone is always very professional,…read morehonest, kind, knowledgeable, dependable and never leave a mess. Prices are very reasonable. We have recommended them to several family members and friends who have also been very pleased with their service and thankful for the recommendation.

We called Quality HVAC on a Saturday due to our A/C not cooling. We all know during the summer in…read morethis Texas heat we need our air conditioning. Quality HVAC was out within the hour and had us up and running in no time. We will always call Quality for our A/C issues!

Our A/C was blowing warm air and it was Saturday evening and we didn't think anyone would be able…read moreto come out and help us to sleep in a cool house for the night or the weekend? So we left a message and then David called us and said he would be out in an hour to figure out what is wrong. He got here and found the problem and got it fixed just before it got dark! Amazing customer service and he was efficient and a great problem solver! We slept well that night in our very cold home, thanks to SM Air!

We used SM Air for maintenance to an existing system and then an entirely new system install…read more Scheduling was easy and they even adjusted their schedule to install our new system 4 days earlier than expected. They always arrived on time, explained the entire process, and worked efficiently. They are very affordable, straightforward, and easy to work with. 100% recommend!

Authentic Air worked on A/C unit in May, He made 2 trips because he missed the clogged condensate…read moredrain line on the first call. His prices are outrageous. He charged $220 for a 70/7.5 uF 70+7.5 MFD 370V or 440V Dual Run Start Round A/C Capacitor, that costs $18 on Amazon. He also charged $220 to clear a condensate line. This is a 15 minute job with a small drain snake. The total for the 2 bills was $612 for 45 minutes of work (assuming he works slowly) and an $18 part. I will be using someone else for any future work.

Called this company to check out why our A/C was leaking and they were able to show up same day…read more The quality of service was outstanding. Cody showed us what the problem was and serviced our A/C quickly. Would recommend Authentic Air to homeowners and businesses.

Our company was without ac/heat for about a week. Called freezing heat hvac contractor john yates…read moreand he came out asap and looked at the system. We needed a a new unit. He gave us an amazing deal. We accepted and it was ordered and replaced less than 2days. To this day he comes out and checks on the unit. Replaces the unit vent. And calls and see if we are doing good with the unit. I most definitely will recommend him to other buisness & family members. Great work & thank you

John came to the rescue within an hour of reaching out and was able to fix problems with our AC and…read moreother issues in the attic caused by other trades. Thanks John!!!

My comment stands. I was never rude, discourteous, vulgar or whatever you may have thought. You…read moreremoved my old unit and installed a complete new heat pump system. It wasn't working properly. You stated that you only do installs, and that there was no need for you to come back. You did come back because there was one issue within a few months after install that you repaired the condensation line leaking and redid the plumbing. I called back for a separate issue; which it ended up being a capacitor that was faulty- all within the 10 year manufacturer warranty period of the system. You stated that you didn't need to come out and service after the sale, even though you gave me a piece of paper that said you did. Which is my point. Goodman stated that I should call the installer and have the capacitor replaced by Goodman tech. The Goodman warranty would have covered the part and I believe your labor charge. If not, I would've paid for your labor. Unfortunately, I paid hundreds of dollars out of pocket, because Goodman told me only the OG installer can warrant it. There's always two sides to a story, and that's mine. I lowered my review to a 1, since you felt you needed to respond to my 6 year old review. So you just block customers, because you don't want to respond to them by phone or text? My reviews speak for themselves as an Elite Yelper. I don't recollect you saying anything about your father's passing. It's awfully petty to call out customers in a separate review. A 5 star review of yourself alone should be against community standards. I have to say, that's the first I've seen. Again, buyer beware. My sincere condolences on your fathers passing, and wishing you all the best in the future. Obviously you were going through a rough time, and perhaps confused me with another customer.

Cody is extremely knowledgeable and professional. He has helped resolved issues in a timely…read moremanner. Highly recommend.

I highly recommend this company without any doubt…read more Kurtis from Komfort Kings went above and beyond any other business. Kurtis came to my home per recommendation and necessity. My husband and I fell victim to being constantly up charged from the company we were using, but the work never being completed correctly. Kurtis came to my home for a free estimate, he inspected my whole system and gave us a honest review of what actually needed to be done and what had not been done. He even spent (uncharged) time reconnecting my wireless Thermostat which the prior company never offered even though we had been using them for no less than two years. We found Kurtis to be a reputable man who offers high quality service and honest advice. Truly and finally a company that is honest, professional, trustworthy and very family friendly.

Komfort Kings came over because we had a clogged AC drain last Aug. Kyle showed up so quickly and…read moregot us back in working order. He mentioned their seasonal service program, so we decided to try it. Holly is the scheduler and she runs a tight ship. She reminds you every 6 months when it's time for a checkup. This last time, our AC was making a weird noise and Kurtis came out to check it. We needed a part replacement and Fletcher fixed it two days later. EVERY person we have dealt with at Komfort has been amazing. So polite and friendly and SO fast to fix our issues!!

Replacing an AC system is a major purchase. You should always get a 2nd opinion, it may save you…read morethousands of dollars. It saved my family $9,000. Read all the reviews and you may see a pattern.........unfortunately you can't give less than one star

We have spent thousands, over three years, on two HVACs that were under warranty when we bought the…read morehouse. They've have to install expensive items because something either "failed" or "wasn't available as a part". Every single time they've come out for the newly installed attic unit, it works for a few hours or a day and then breaks down again. ONCE AGAIN it's blowing cold air instead of hot, as we are headed into a freeze, after blowing hot when it was 90. Absolutely the most unreliable service I've ever experienced. (The business was instructed how to find us. Adding this for the business' comment.)

Levi and Colton was not only quick to respond but very knowledgeable and explained any concerns I…read morehad. I did not feel like a dollar sign to them as some companies make you feel. I highly recommend this company.

I was a massive fan of Cool Kings Heating & Air when they installed my new heater/AC years ago. The…read morelast two service calls have been concerning, and they have lost me as a customer. Cool Kings Heating & Air expects a check that day, yet the customer must call and email to obtain a receipt after the check is cashed. I trusted this company that I would be fairly charged. It never occurred to ask them about the pricing before the work. Or, I have to get in writing something I paid up front for a year of service. I understand that all small businesses are struggling with the economy; however, Cool Kings Heating & Air's approach will only lose repeat customers. Scenario 1: I am still waiting to receive an accurate receipt from October when they charged me up front for having my AC checked when summer hits, as I had called them to check my heater before it got cold this year. So, for their "maintenance plan," I still do not have it in writing. I am willing to take the financial hit in hiring another company to post this review. An ethical company provides an invoice/written agreement after checking the heater when they charge you also to also check the AC IN THE FUTURE the summer. Or, they just charge you for checking the heater [and since Cool Kings knows everyone is struggling because they continually cite the economy certainly this would be more aligned with what their customers are enduring.] Worst case scenario, an ethical small business would itemize future work that has already been paid for so that the customer has it in writing they have paid upfront. Cool Kings refuses to send me a receipt for that future work. And it took me three months to receive the inaccurate receipt forcing me to pay for both checking my heater this October and some future scenario to check the AC in the Summer. Scenario 2: I have a clear posting on my front door that surveillance cameras are around the property. Cool Kings service call caught on camera urinating in my front yard. This after they returned from making a run, indeed they could have stopped somewhere to take care of their 'business'. Price gouging and gaslighting are shocking. They advised me I would get a receipt before they cashed my ONE check. [They have it itemized as two checks.] This did not happen. I finally received my receipt, and after writing a check for 15 minutes of work, a new filter housing and filters, it was not for $650.00 but for $450. I politely called this to their attention and asked for a refund. They already knew I thought $650.00 was exceptionally high and had ended that conversation last week politely, electing to take the high ground and not write a negative review. I even told them that. They told me the invoice was for another customer. [which is odd since I have such an unusual air filter size]. This begs the question of why this company charges different labor rates? $245 vs $189 an hour. They said it was for a thermostat. Odd, this work took them all off 15 minutes, if that. And they did not offer me a repeat customer discount per the first invoice [$78.99]. I purchased a brand new system from them years ago. I have included copies of both invoices for the public to review. There are not two hours of work. I had called repeatedly and sent numerous emails after they checked my heater in October for this filter replacement situation. The owner tried to gaslight me that he had been by my house and yet had no answer as to why I was never given a phone call or a text if this was indeed the case because I knew this was a falsehood and would have had that on my surveillance cameras. I am home all day, don't miss much, neither do my neighbors. After months of trying to schedule an appointment and many failed no-shows, I had to reschedule out of self-preservation for an important client. Can you blame me? Bottom line: in October, they had the measurements for the filter housing and THE original, and the owner tried to say he had a new one that had gotten bent, and it was my fault. So, why did they show up, leave, get the filters and housing, allegedly special orders, and charge me for all that time when they could have shown up with the needed materials, just like all the other professional contractors do? Cool Kings should have arrived with the part in hand since we proactively provided them with the original part and they had the dimensions in October. Due to poor preparation, I was charged two hours for 15 minutes of work. If you have been a customer of Cool Kings in the past, believe me, they have changed. Go through my profile. I always write good reviews. However, the public has a right to know these guys do not respect their long-time customers. They will tell falsehoods on the phone and attempt to gaslight you. For a company with such anger of the current economy that EVERYONE is feeling, taking out on caring customers is a puzzling business model.