Our A/C was blowing warm air and it was Saturday evening and we didn't think anyone would be able to come out and help us to sleep in a cool house for the night or the weekend? So we left a message and then David called us and said he would be out in an hour to figure out what is wrong. He got here and found the problem and got it fixed just before it got dark! Amazing customer service and he was efficient and a great problem solver! We slept well that night in our very cold home, thanks to SM Air! read more

We used SM Air for maintenance to an existing system and then an entirely new system install. Scheduling was easy and they even adjusted their schedule to install our new system 4 days earlier than expected. They always arrived on time, explained the entire process, and worked efficiently. They are very affordable, straightforward, and easy to work with. 100% recommend! read more

If I could give a negative star I would. I DO NOT RECOMMEND S & M Heating & Air Conditioning. They came 45 min after the scheduled appt time and when I went to go ask how much longer they said they weren't even halfway and they were just sitting and chatting. It's 80 degrees in my house and only rising. I have to be here for them, so you'd think they would work faster in the heat of the day since the a/c has to be off. Awful company. Do not use them. FOUR hours later and this dude is sleeping while the other one sits read more

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Was an awesome and Honest team to work with!! They even caught something they forgot to do and contacted ME to tell me they needed to come back and fix it!!! Amazing! read more

SM Air installed my HVAC in my home and a mini-split in a cabin for us. CeCe is awesome when scheduling and the company has been great in terms of communication. It's nice to talk to a person when you call, they call back if you do leave a message, and they give a courtesy call when they are on the way. We've had some issues with the mini-split and so far SM Air has made it right even though the labor is out of warranty. read more

I have been having problems with my air conditioning unit for a long time. Too many hands on deck, no one was nailing down my a/c problems. I looked online for an A/C repair shop in my area and saw the positive comments. I called to see about scheduling an appointment. The minute the call was picked up, the contact was positive and did not turn down a service call because it was 4:30 p.m. The dispatcher was busy and called me right back. She called the service tech in the field and got an estimated time of arrival. They then called my renter and coordinated a visit. The dispatcher discussed rates then and there so there would be no surprises. The tech arrived at the appointed time, assessed the situation, made decisions in the field and repaired the items right then versus waiting and making my renter suffer in the brutal summer heat one more hour to go back to his shop with info and analyze and come back. I commend him for his ability to think on his feet, utilize the supplies on hand and make all of us happy and stress free. We will all sleep better tonight and I am ecstatic about the service I received from this highly responsive team of professionals. I heard a whoop-whoop go up from my renter in the background so I know we have a happy night ahead! I will use this company again as well as recommend them to anyone in need of a speedy, efficient repair! If I need a new a/c in the future I will call these folks first for a quote. Whoop-Whoop!!! Times ten! read more

SM Air A/C & Heating - Happy Customer!! - Heating & Air Conditioning/HVAC Near Me - San Marcos, Texas

These guys are great! I've been having issues with my AC cooling since I bought my house a little over a year ago. I was dealing with a warranty company the sellers provided which was complete garbage. I let the warranty expire and contacted local ac companies for a quote. These guys provided a quote within a day, which was very fair and honest. They laid out different options for repair/replacement, but did not pressure one way or the other. They also had the repair scheduled and completed within a week. I will definitely be using them for any future issues. read more

Speedy, reliable, friendly, and professional. I was extremely satisfied with their service. They fixed my A/C in 15 minutes for $241.00 = 69.00 service fee, $172.00 generic capacitor. You can buy these capacitors online for $10-$14 or $18 at Lowe's but currently I have more money than time. Just don't tell my wife..."Yes honey, I fixed it" Kudos to these guys! read more

San Marcos is your go to for HVAC. Highly recommend. There maintenance guys were awesome, very polite and left the job site clean. Cece, gave great customer service, very customer satisfaction! Thank you for what you guys to do make things run smoothly with out breaking the bank. I might add that they also have a Program Benefits to keep your A/C, heater to work at its best all year long. read more

Cece is awesome and she will help you make sure you have a great preventative maintenance program! Call her before you have a problem.

Let's start off with the other guys. I called several (around 5) AC Service Contract Repair and found that most of them charge 65 to 75 dollars just to give an estimate (waved, if you used them, of course). Few would give a quote and if they did the estimate would be $100 to $200 above average. I called San Marcos Air and got a quote over the phone, to clean coils, service ac unit and replace secondary drip pan. The charges were explained that labor could be more depending what need to be done, all this was done on the second phone call. **** SIDE NOTE: If you are getting a new home, make sure the AC guys plumb the unit right. I will go as far to say that all spec home AC units are not installed properly. My friend and neighbors AC units seem to have problems around 5 years. They even made a drip pan for me, no extra charge going someplace to pick one up. That's a real plus. Luckily for me or the service man I did get to help lift the AC unit (with a come-a-long) and removed the rusty drain pan. Anyway, the technician Dang let me help, hang around, and he explained to me what he was doing and what was expected to happen. A small course in AC 1on1. I really do appreciate that, some technician seemed bother having the owner follow them, but not technician Dang. Five stars may be to much, it would be a strong 4 and I would settle for 4 and a half stars. The service and price was great, I would call them again if I need any questions answered. If you have any problems commercial or residential, give them a go. The only thing that I did not like is the acid bath they used to clean the coils, I would prefer alkaline solution instead, I believe that I have only four or six more years on this AC unit. Its was a new home cheapy. I plan to upgrade to a Lennox for better reliability. read more

Problem: no AC at 4:45 in 106 degree heat! Solution: Professional and polite service from initial telephone contact to the repair technician. Pricing options were given upfront along with an estimated time of arrival for the technician. Technician arrive on time and immediately began assessing our AC problem. He explained needed repair, along with the cost. Our AC was up, running, and cooling within the hour. Will definitely use them again as well as refer them our friends. read more

We manage over 100 properties at 3Z Property Management and San Marcos Air is our go to company for all of our HVAC needs. They have fast response times, provide amazing customer service to our tenants, and provide the best prices for our owners. Many of our owners have also signed up with their preventative maintenance program that has been amazing at chatching issues before they become an expensive repair. We look forward to our continued partnership and truly appreciate San Marcos Air's professional services. read more

Michael is the best. We had a VERY old system with everything imaginable in the attic. He designed a new duct system and AC Unit to fit the house. They were very customer focused and did an outstanding job!!! read more

I highly recommend San Marcos Air Conditioning. Service and pricing is the best. The customer service representative Cecelia is amazing. Check these guys out. read more

San Marcos Air Heating is only choice for your HVAC needs! I highly recommend CeCe as your go to person! She is extremely professional and knowledgeable, personable and compassionate about her business! read more

I just called these guys to buy a 45 uf capacitor for my air conditioner. He would not sell me one but wanted me to pay $89 for a service call plus $172 for the capacitor. Amazon sells the capacitor for $10 bucks. What a ripoff! read more

I only have good things to say about this company. Ray came out and replaced my thermostat at a reasonable price. When he was replacing the thermostat he told me that the wire for the heat pump defrosting was missing. I had read the install manual and looked at the wiring before I contacted them so I understood the problem. When we had freezing weather Ice formed on my heat pump so I decided I better get it fixed. When the technicians pulled new wires from my outside heat pump to the inside unit it went faster/easier than estimated. When Ray gave me the bill it was half of what I was quoted. Now how many companies do that? I was amazed... I strongly recommend using this company for your a/c needs! read more

You guys were great! When our unit locked up after we purchased our house I called you guys based a referral from a friend. Lowest price, fast estimate, very personal service, and the ac is sooooo cold!!! Thank you so much. Cece...you rock!!!!! read more

Called in and a Tech was here in two hours! Fantastic service and very professional technicians. When you call in the service staff is easy to work with and they call you back with updates on the service time. I highly recommend San Marcos Air Conditioning. read more

We had a home warranty and the company insisted on having A-US air conditioning out of Austin. A-US Air conditioner mis-diagnosed and even tried to charge us for things that they shouldn't have...like disposal of our coil...$175.00. A-US Air was going to charge us over $850.00 of non covered items to replace our coil and add freon. We later found out that companies actually get money for recycling the coil. I fired them and the home warranty company! San Marcos was awesome. Donny was on call and quickly diagnosed the problem. Trevor came out to do the work and was incredible. Both of these gentleman were professional and honest. They took the time to explain everything. They came and did the work today and the air conditioner works great. Here is the best part...it cost less than what A-US air conditioner + our home warranty coverage was going to charge us. The total cost of San Marcos Air Conditioner was $700.00. And it was fixed right the first time! The only thing I wish they had was a military discount, but I was completely and totally happy with their service. If I have any problems a with my heating or air conditioning, they will be the first people I call. read more

Called at 4:30 PM on a A Friday and MR Capone was on site just after dark. He trace the problem to a $2.00 switch. Repaired and done in less than an hour. Thank You!! Will use again read more

Couldn't even get them to go look at our property. I don't know what type of customer service they have.

Came home 5pm and found the AC not working. Home warranty company couldn't get someone out for 2 days. Saw San Marcos Air had 24/7 service so called them and 5 hours later (10:30 pm) they had fit me in their schedule and the AC was fixed! It was well worth the extra $75 I paid over my home warranty service fee to have a cool house by time I went to bed. Thanks, Trevor read more