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    Marx Fix It

    5.0 (1 review)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

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    Response time

    30 minutes

    Response rate

    100%

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    10 months ago

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    A & M Automotives

    A & M Automotives

    (14 reviews)

    This place is a complete and utter disaster. Avoid this place at all costs! I had my car lock…read more"fixed" here. The lock completely broke after just 2 weeks. The owner didn't respond to my calls or messages for a month. And he refused to provide any sort of refund. He was also really rude to me. He said he would fight any sort of dispute that I file and he got very defensive instead of just being a good guy. Avoid this place.

    I waivered between 4 and 5 stars, but ultimately they deserve some grace so 5 it is…read more I was on vacation and about to head home when my alternator died. Amazingly I found this highly rated mechanic who not only was within AAA's 5 mile tow limit, but who could help me out at 1pm on a Friday! While I waited for the tow truck they ordered the parts and got ready for my arrival. I was quoted 4-5 hours for the job and was so grateful for the comfortable couch and large TV w Netflix to spend the time relaxing after a very busy trip. They were totally fine with my dog hanging out with me as well which was nice to not have to stress about. The AC was nice and cool on a 90° day. The guys were all very friendly and helpful. I am so lucky to have found them!! Because I'm super picky about who works on my car, I took it in to my mechanic when I got home just to be sure all was well (I discovered that my horn didn't work on the way home, but other than that the car ran as if nothing ever happened). My mechanic said everything was good except there were 2 other harnesses that were not connected (I didn't find out what they were). All in all I feel so lucky to have ended up in A&M's shop, I felt very well taken care of and for a good price. THANK YOU GUYS!! I really dont know what I would have done without you! It's not often you can be grateful for such a crappie circumstance, but you made that happen for me. I can't say enough good things about my experience. This could have been a total nightmare.

    Nice Guy Auto & Transmission - Shoddy work

    Nice Guy Auto & Transmission

    (36 reviews)

    I'd give them a zero if I could, they don't deserve one star. Took my car in three times, each time…read morethey told me something different was wrong. When they finally said it was fixed it was something that they never discussed with me and didn't get my permission to do. They were clueless. After wasting $500 of my money they said bring it in and we'll make it right. No way I'm letting them touch my car again.

    made an appointment for a car inspection a good 10 days in advance. The shop chose the date. I even…read moredropped my car off the night before so they'd have it first thing in the morning. I also asked them to attach the skid plate and change the fluids. They had my car all day with no phone call. At 4 pm, I called and was told they only had one person who could do inspections and he was at another location, but everything else was done. Fine. I left it overnight again. The next day, still no phone call. At 2 pm, I called to check in. They told me the inspection still wasn't done because the guy was still at the other site. I calmly asked if they had called him to let him know my car was waiting. The response I got was, "You can come pick up your car!" I was stunned. I said I never said I needed the car! I was simply wondering why it was taking two days. This experience felt incredibly unprofessional. No communication, no urgency, and an attitude on top of it. And here's the kicker: I paid $65 for them to "attach" the skid plate. I drove home (two miles away) and immediately heard it dragging. I called them, and they said, "You need a new skid plate!" That may be true, but I should be refunded because whatever they did clearly didn't hold. I took pictures of their so-called repair: two zip ties. That's right! $65 for two zip ties that didn't even last two miles. They had my car for two days, with a lift, full view, tools, and my money, and this was the result. On top of that, the attitude I received was unbelievable. Buyer beware Especially women beware!

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (39 reviews)

    Disappointing Customer Service at This Firestone Location…read moreI've been a loyal Firestone customer for a while now and have two vehicles with lifetime alignments at this shop. I was even planning to add a third, but after my most recent experience, I'm seriously reconsidering. Brought my car in because it had a shake at highway speeds even after getting the tires balanced somewhere else a couple of months ago. I made an appointment, explained the issue in detail, and even provided a printed summary of what had been done before, the symptoms, and a note about removing the wheel lock nut by hand (per manufacturer recommendations). Instead of appreciating the info, the front desk rep was short, dismissive, and condescending--not the first time I've dealt with that attitude here. After drop-off, a different employee called me and was actually helpful. He explained that the previous shop had overweighted my tires and that a proper rebalance should fix the issue. Seemed like a reasonable explanation, so I was hopeful. After driving it for a few days, though, the shake was still there, just slightly improved. I've mentioned road force balancing (RFB) to this shop before and was argued down and told that Firestone "doesn't offer that service anywhere." Knowing that wasn't true, I called another Firestone location nearby--and what do you know? They confirmed they DO offer RFB and even apologized that I had been misinformed. The Real Issue? Bad Customer Service The actual work at this shop isn't the problem--it's the way customers are treated. Instead of actually listening, the front desk rep acted like he knew everything and dismissed valid concerns. If he had just taken a second to check instead of shutting me down, I wouldn't have wasted money on a standard balance when I could have gotten the right service in the first place. Final Thoughts I've spent good money at Firestone and was planning to purchase another lifetime alignment. But dealing with this kind of attitude makes it hard to want to keep giving them business. If management actually cares about keeping customers, they need to address the customer service at the front desk because this kind of treatment is exactly why people take their money elsewhere.

    Jonathan is super helpful. MY AC IS BETTER THAN EVER!! Please go and buy a credit card it helped me…read morepay and I would totally recommend to everyone.

    Marx Fix It - autorepair - Updated May 2026

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