Came here after I had to have AAA put air in my flat tire. I wanted to see if I had any leaks or issues with the 2 tires that were giving me trouble. I pulled in and was immediately greeted and I made my request. They let me know how much it was going to cost if there was an issues and then had me sit in the waiting area. In about 10-15 minutes I was advised that only one of my tires had a nail in it and they fixed it up for me for $30. The service was fast friendly and I was satisfied. read more

I called J&M Tire yesterday to inquire about getting new tires as soon as possible. They were able to order my tires and get them in today. My tires were installed with in under 30 minutes and the price was very reasonable! I would definitely recommend going to J&M tire! read more

Called to make an appointment for an alignment and getting my tires rotated and got hung up on.

J & M are the best. Tire has a belt separated. Covered under the wattanty. They changed it & I'm done. They are the only ones I use.

Had an issue removing my lug nuts, thought it was because they stripped the studs. Turns out the lug nuts were swollen. They gave me a great deal for them to swap it! read more

I needed to get new tires because my front tires had bad tread. I asked them to replace the front tires with the back tires, and requested the new ones be placed in the back. They completed the task without hesitation. I asked them to check my brakes and rotors, and they did so free of charge as they were changing my tires. The experience was fast and easy. It was also very affordable. Rest assured I will be back to get my brakes and rotors changed for a reasonable price and quick service. read more

Had a slow leak in one of my tires, took me right in, all fixed in 15 minutes, friendly and professional service great value, read more

Love these guys, they always deliver. Trust them to do quality work with INTEGRITY! They always give good recommendations too.

No-BS repair shop. Quick, friendly, and reasonably priced. Went here for an alignment after a competing shop dropped the ball. Took them about 10 minutes to complete the work, which was greatly appreciated, after sitting in a competitors shop for 90 minutes waiting for our "appointment" to start. Definitely check these folks out if you're in need of tires, breaks, and associated work, in Norfolk, VA. read more

The rear right tire had a slow leak and I took my car to J& M because I thought I needed a brand new tire. I was incorrect. They repaired my tire for $35 and the next day I drove to and from Virginia Tech which is a 4.5 hour drive. I'd definitely use them again. Oh and when I priced tires for my Mercedes 235/50 R 19, other places were charging $250 to $335 per tire but they had my size for $85 read more

Love this place fast efficient and affordable and they are professional not bogus thank you again

I give 2 stars because when I went back they changed the tire out but it still seems baldish , this tire would cost 30$ in Denver if they would even sell it again, but they were quick & didn't give me a hassle , was smoking by my car it's a Lyft vehicle so I can't have that smell in there ! read more

Great amazing tire place ! EVERY LAST EMPLOYEE HERE IS THE BEES KNEES ! Reasonably priced and swift with service don't be a dummy and go anywhere else !!!!! read more

J&M Tires and Alignment - Tires Near Me - Norfolk, Virginia

Sold a tire as new in 2022 that was manufactured in 2016 that kept going flat and cannot reach by phone to get it fixed

What brought me in was their earlier opening hours when I had an AM flat. They got me in and out before I even had to start my shift at work. I came back for additional service to another tire and received the same fast, efficient, and affordable experience as the first. Highly recommend read more

went in there yesterday with my brother in law to change four tires. Got a call today from him saying his wheel almost fell off the Chesapeake bay bridge tunnel and lost 2 lug nuts. I called them. They said they did everything in their part. They said on the receipt to check lug nuts after 15 miles. Never have I heard of that before. At multiple tires and also at the dealership I work at. However it does state it on the receipt. So just be aware next time you go here. And out that your trusting the shop to tighten the lug nuts. It's not your responsibility that's why you paid them read more

they are crooks they charge different prices depending on who their dealing with. i went monday paid 100.00 for 2 tires i brought a friend back on friday they charged them 160.00 for 2 tires. also told them they had no atm cash only smh. very unprofessional took over a hour to put 2 tires on? they told them to leave their i.d and bring the cash back. now we could have told them nevermind we dont want. but we kept it professional even though they wasn't. dont buy here there are others on the same road. read more

I don't often post reviews, because my expectation of average service is often met. So today my expectation was met and exceeded. The owner John is extremely professional, and made a tire patch an extremely pleasant experience for my 2017 Ford Explorer. He has earned my trust. Highly recommend. read more

Called to verify they had my tires in stock. They did! I put off tires for too long but with winter here I desperately needed to replace at least two. My vehicle was pulled in immediately after arriving and tires changed quickly. 4 used tires installed and balanced and I was out in just under an hour. Great pricing too. Waiting area has adequate seating, cable TV, a and a soda machine. It's a shop, I don't expect fancy. Everyone was really nice and I couldn't be happier with my new, used, tires. read more

J&M Tires and Alignment - Tires Near Me - Norfolk, Virginia

I've been to this establishment twice, both times due to a screw from Norfolk's wonderful roads finding its way into my tires. This spot is first come first served but you can always call them and get someone on the phone to tell you about a potential wait. The owner is such a nice trustworthy guy. He patched my tire the first visit in about 30 min for under $30. My second visit he pretty much helped me on the spot. Upon inspection he let me know the screw hadn't actually penetrated my tire and there was no need to patch. He had my tire submerged in water just to be sure and then put it back on my care at no charge. I will absolutely return to this place for service on my vehicle. read more

brought in a 2019 Camry for a flat repair. As soon as I look at the finish product the tire tech scratched the hell out of the rim taking the tire on and off the rim. I guess lube isn't part of the cost for removing and installing a tire. My Daughter also used them, needless to say we had another issue. We got a flat from one of the used tires we purchased from them. Went to put the spare on and 2 lugs were super tight . I was able to take off all but one . It was cross threaded so the stud broke. They didn't take any responsibility for it even though they were the last ones to touch it.I had to replace the stud my self . Maybe in the future use a torque stick or torque wrench and tighten to spec . My opinion, use a professional tire shop. At least they'll own up to their mistakes and make it right. I now go to Costco for flat repairs. read more

I received the best service from J & M Tires - and highly recommend them. I had a neat flat tire and JT checked my tire, saw that it was repairable- got me in and out and incredibly affordable! Excellent service and awesome staff! Thank you! read more

This place is ideal for the saying: "don't judge a book by its cover". The facility is located in a rather busy section of Norfolk and can be easy to miss. However, the important thing to note is that the customer service and pricing here are exceptionally hard to beat. I came here on a whim after hitting a pothole and was wondering what was going on with my tire. After pulling in with a flat tire, one of the people in the garage bays was quick to ask me what I needed. Showing him the tire, he inspected it and then called his manager, John to come out and take a look at it. They made a decision to repair the tire but John suggested that for safety reasons, I get a replacement tire (I drove on the tire a bit while it was really flat). Hesitant, I asked how much a used tire would be. The price he gave was unbelievable. He gave me the choice to do either. It was really nice to have a place be honest and give you an option and try not to force you into a sale. Considering how genuine and respectful they were, I went ahead and got the tire. If you're looking for fantastic customer service at great prices, give this place a try - you won't be disappointed. read more

I went to Hector's down the street and had a terrible experience. I found J&M via Yelp and they were efficient, friendly and fast. $25 to patch a nail hole in my tire that has a lifetime warranty because they patch from the inside. I hope I don't need them, but if occasion arises, they are first on my list. read more

Needed a tire patched, he told me to pull right in as soon as I pulled up, & got me patched in less than 10 minutes. A1 service right there.

J&M is my go to place for any tire issues and now mechanical issues as well. John is a nice honest guy who takes care of us every time. They get our vehicle right in and the wait is never long. They do excellent work at fair prices and I highly recommend!!! read more

Amazing!!! I was in and out in less than 30 minutes. They patched my tire for $25 and I was on my way. Great customer service, and I just pulled my car straight in. I will come back here for sure! read more

Called the shop, they had my tires in stock so I stopped by. Was in and out in under 30mins! Had both front tires replaced quickly and at unbeatable price. read more

I needed my front tires replaced and they got it done in 20-25 minutes. They were busy, but they queued me up and the wait was about 20 minutes. I also needed my brakes and rotors replaced and I was booked for the next day, since I already had the parts, it only cost $125 per axle. They did it all quick and clean. They talk to each other like good friends and get work done. Other than that, the location is a bit tricky to understand when you have to get into a vehicle bay, but they do a real good job sorting everyone's vehicle. Great place and i'll be back if I need vehicle maintenance done read more

These guys took excellent care of me when I slammed into a sneaky pothole and lost a hubcap and bent a rim. Chris straightened out the rim and only charged me the price of a new tire. Also, he put the the rim on one of the back tires to minimize any wobble I might feel. The manager has been managing the store for 20 years and he was great, they guys were honest and fair and earned repeat business from me. I seriously can not recommend this place enough. read more

I love this place. They have taken care of my car at very fair prices for the past two years. They really care about their customers and the service they provide. My absolute go to in Norfolk. Thank you so much. read more

They were very helpful and quick. I was told by another dealer ship that I needed all my tires replaces, the explained to me that I only needed 2. I spent $100 for 2 used tires haven't had a problem with them. The only thing I would say is the waiting area seems kinda sketchy. read more

Spent most of a Sunday trying to find a shop to repair a tire. Called numerous places and was told I would "just have to come in and wait. Maybe have you out in three hours." After Checking Yelp I found J&M highly rated and not too far. I drove over and was directed right in. Took maybe 20 minutes total. Nice folks. I highly recommend. Manager John was awesome. My wife's 2013 Land Rover needed tires after 30,000 miles. I had a good experience here before and ordered 4 new Michelins from J&M based on Johns recommendation. My wife loves them. read more

I was literally serviced in 10 minutes!!!! Driving up I was directed to pull into a garage, told them what was up with my tire (kept getting flat) and they helped diagnose and fix it! Chris was the young cat who helped me out. This place provided me with exceptional service and if I ever have another tire issue I'm coming back to j&m! read more

Great place and Jonh is a great . The use Tires look almost new . Fast service and great prices

THEY ARE AMAZING! I came in on a Sunday afternoon; they told me to pull right in and helped me. I had a hole in my tire and they replaced it. It only cost $20 and they were super friendly and helpful! The guy who helped me out was Chase read more

Left ODU with a tire that kept deflating, went to J&M--30 minutes later I have a nearly new/used tire. James helped me out and hooked me up. Great service, great buy. read more

J&M Tires and Alignment - Old crapped tire, replaced tire. - Tires Near Me - Norfolk, Virginia

Called 15 minutes before arriving for quotes on tires and received clear and concise information. once i arrived, tires were prepared and only took 15 minutes! great price for the tires I received and would recommend it to everyone! read more

I came in for a used tire the other day around 2pm.I was waived onto the garage without having to park first and and then walk in. They were very slow but the garage area seemed well staffed. I said i need one of those guys, pointing at my left rear. My car waa up and getting worked on in seconds. After about 5 min it was done and i was in the office paying the bill. $30 for the tire and it was in great condition with lots of tread left. I'll be back on payday for another tire. read more

My husband and I have been buying tires from them for years, a very long time and this was the first time we had an issue. Two front tires are dry rot and we took them back and he just said that his warranty was only for 30 days and there was nothing he could do I was so disappointed. He didn't offer a discount on new tires or apologize. Go elsewhere! read more