I have a queensland that is wonderful, very smart and unfortunately a bit anxious when it comes to…read morethe vet as he had had a bad expericene in the past. He recently had an issue that made it mandatory I take him in. I literally went out and "interviewed" vets in the area in order to explain my dogs anxiety. Never in a million years would I have thought that a Vet and her wonderful team would show such patience and concern for my dog. I thank them all from the bottom of my heart. Ramona Vet Hospital is amazing!

Dr Kayser, You deserve 10 stars! You have been an amazing…read moreveterinarian for our animals for more than 25 years. Your staff through the years were great too! You have seen our puppies and kittens grow up and come to our home put them to rest. A couple of our dogs and cats have had special health issues. You were able to diagnosis, come up with a plan and great results. We are very thankful to have you as our veterinarian. We will truly miss you!

I'm new to the area but they were great!!! I received a same day appointment. Very thorough, clear…read moreexplanations and health plans. Very clean and reasonably priced! Made us feel welcomed the moment we walked thru the door! Front desk..Awesome!!!

When I arrived, I was crying and shaking because I was so worried about my cat. They helped me out…read moreand my cat comforted me calm me down and they even helped me carry the cat carrier out to my car if you ever need anything for your pets needs only Adobe animal clinic they are the very best.

We have a big dog that is old and it's impossible to get him into the car anymore so we requested…read morean at home visit from the mobile vet. We had an appointment and they didn't show up. Extremely unprofessional. We just want someone to help our dog and they completely let us down,

My appointment for my dog was first scheduled three weeks ago. The vet ended up taking that day…read moreoff, so they called to reschedule for the next available appointment, which was the following Friday. Ok, no worries. Last Friday, they called me toward the END of the time window they were supposed to arrive, to say that the appointment before me took longer than expected and they would have to reschedule. That annoyed me greatly. They rescheduled for the next available appointment a week later. Frankly I felt like they should have cancelled someone else's (first) appointment to have my dog seen sooner since this was their second cancellation of my appointment. Today was the third rescheduled date. I just got a call that, sorry, they have to cancel, I should call to reschedule. What is wrong with you? I'm not here waiting to have my blinds fixed or furniture delivered... I have an animal who is suffering who needs health care. He is now developing sores around his eyes where weeks ago he just had slight indications of a skin issue. Total failure as a business and healthcare provider and has shown complete disregard for the suffering of my animal.

Dr Ko has provided fantastic care for our dog, Bailey. Extremely competent and caring staff…read more Kayla and Nik always go above and beyond to insure that she is comfortable.

We've had nothing but positive experiences with RB Vet Clinic, and we have visited many different…read morepractices before choosing them. We appreciate both Dr. Ko's and Dr. Menghani's kindness when caring for our cats. Both are very thorough and knowledgeable. The office staff and vet techs are sweet and gentle and Dr. Menghani always personally phones to follow up with care and to see if we have questions.

I'm sorry to say this is the second time ( in 20 years ) we've had to bring a cat here to be put…read moredown, but they were very good and compassionate about it. We drove there at 1am in the rain and had high hopes she would pull through, but the X-ray showed a terminal issue and the outcome was inevitable. We appreciate the compassion and professionalism of the staff, especially so late at night. Would highly recommend. My only complaints: 1) No airflow in the two rooms off to the side. Not so bad if you're only in there for 15 min but after an hour, you have to open the door just to breathe. 2) The TV in the lobby is too loud. The people working the counter can hear YOU through the glass partition, but are not aware that your ears are competing with the TV just to hear what they're saying back at you. Another customer came in just after us with a dog whose eye had popped out of the socket. :-( They also had difficulty hearing anything from the counter staff thanks to that TV. Maybe a nice, quiet video loop of relaxing/calming scenery, flowing water, etc.? I can't hear over David Attenborough's voice and that's saying a lot since he's a fairly soft-spoken guy.

This is the worst animal hospital we have ever been to. We…read morearrived around 10:00 PM with our dog, Peanut, who had been having bloody diarrhea all night and vomiting blood. When the staff spoke with us, his response was dismissive and showed no compassion. He even asked if bloody diarrhea was our only concern, despite us clearly explaining how serious her symptoms were. When I described Peanut's symptoms to the front desk staff, she immediately tried to assume it was a seizure, even though that was never part of her symptoms. After 45 minutes of waiting, the staff told us the doctor was ready and asked us to hand over Peanut. We were confused as to why we couldn't be present for the initial exam, but we complied. Another 30 minutes passed, and when we asked for an update, we were told the doctor was with another patient and Peanut was "next." Then Peanut vomited blood again, so she was taken back immediately and again we were told she was next. We waited another hour, and by this time it was 12:30 AM with still no care provided. At that point, we were frustrated and concerned for her safety, so we decided to leave and find another urgent care. We found WAG Animal ER, only 8 minutes away, with the same $100 exam fee and no wait. The difference was night and day. The staff there was kind, compassionate, and professional. Peanut was seen by a doctor within 5 minutes. And the Dr even called us 3 days later to check on her status.

The staff is all so kind, gentle and compassionate. My dog is a very ornery old boy who can be…read moreaggressive sometimes. But they treat him like their own baby. Best veterinary office I have ever been to. So thankful.

Once again I am so impressed with the service here at Advanced Care. All the vets remember Kilo and…read moreare sooo friendly. I am thankful he has an amazing set of vets and techs that are able to provide such good care for him. His lepto booster took less than 5 min today. And Kilo is always in such a good mood after he visits! As always amazing service and I will continue to take Kilo here forever!

Went in today, completely depressed about my beautiful puppy having lymphoma. Erica was more than…read morewilling to help and went away above and beyond. I think she could tell I had been crying. Beautiful Employee. Thank you for employing such such a wonderful wonderful people.

I love this place, except the young woman who seems new and distracts all the young men from doing…read morethe good job they do with her conversation. What happened to oversight? Started going back to PetCo because they have focus and will put everything in the bag when I leave. Maybe she could go back in stocking and stop detracting. Nice woman, just not any focus. And distracts everyone from focusing on the job at hand. Like I said, love this place, but.... Better for me to go to Petco and get what I need. With the padres losing so much, it's not even the padres discount at Petco, but just making sure I get out with everything I went there for. She's very friendly and nice, but doesn't have animals on her mind like the rest of the team. Maybe she'll grow into the maturity it takes to do the job, maybe she won't. In the meantime, you're losing customers and I take my $300 a month+ and go elsewhere. It's a small drop in the bucket, but watch the faces and rolled eyes customers give to each other when asking questions, or when you're trying to check out and she's literally tacking at the guy trying to check you out. Someone should be paying attention there who is oversight. Perky doesn't cut it anymore when you can get what you want for cheap and get free delivery, or go to the kahootz in Poway, or Petco. Or Amazon. Really used to love this place. But.... When customers have to point out the shortcomings of what training isn't covering then there's a problem from the top down. When you have people sitting in the oversight chair up on the right side, you'd think they would be listening to see how things go, instead they join in. I'm too old for this crap. They seem to be the only game in town for a lot of items. I've spoken with two other people who go there who have had similar issues when asking for help there. Like her saying "she" (instead of "we") doesn't carry it, so she doubts the existence of a product. Seriously. Has done this to me twice. And to two other shoppers I know who are friends. What's going on there? It doesn't matter to me, I am going elsewhere again. Just when you had me back. So, don't even bother replying, not coming back. I hear there's a new pet store setting up in town. I guess competition causes competency. Eventually, she'll learn the job if people start mentoring her.

I have been a client for 25 years of Dr Singh and his amazing staff!…read moreI also helped run a nonprofit kitten rescue for 10 years and can't say enough about all the heroics and the amazing work of this Vet group .. especially Dr Singh and his daughter He's also cared in conjunction with a VET oncologist, one of my own animals that was very sick . AS his costs more reasonable than a specialist. He worked in tandem and helped not only save the life, of my 15 yr old kitty but save us a lot in medical bills.

The care received here has been fine. But the documentation and record keeping is not . Yesterday…read moreAn Amazon driver claimed that one of our dogs scratched or bit him in the leg, and sent a photo of a reddened area. Of note, we have 3 dogs total, two were rescues from difficult situations. The driver and Amazon requested updated vaccine records. Unfortunately, the dog who did this was a rescue with minimal info and outdated rabies vaccine record provided. We took him directly to Animal Medical Hospital of Poway for evaluation and care. No updated vaccines were given, nor do I remember any reminder of vaccines due. We are in a difficult position with liability. One other of our dogs, also a rescue, has no info on vaccines either. I depend on our teamwork with our vet to ensure all vaccines and orders are up to date. I will be seeking another vet to provide care in the future.