We took out 17.5 year old Yorkie here because he has a mass in his mouth. Our normal vet in Vista,…read morewas trying to be a used car salesperson and add on unnecessary fees and work. Dr. Rivera and the staff aren't that way - they're honest, caring folks who will do what's right for both the owner and the animal. Having gone to High Valley, I felt very comfortable bringing our pup all the way from Carlsbad. It's worth it - trust me. I dropped off our dog and explained what was needed, they took great care of him and his surgery went really well. The majority of the mass was removed and they gave great care instructions. They'll treat your loved one with top of the line care.

We gathered in a quiet room, where the staff made my dogs comfortable, with treats for 9-year-old…read moreJo March, a long-haired Chihuahua, and for my Chihuahua Huckleberry Finn, who was there so he would know what happened to Jo and not look for her afterward. A vet tech gave them treats. Then, when Dr. Lipari stepped in, there was no rush. She treated Jo with gentleness. After she brought her back for our goodbye, Jo locked eyes with me as she lay down on the soft blanket they provided, never looking away, with Finn next to her, as she drifted to sleep and then peacefully slipped away. Dr. Lipari made all the difference. She was patient, kind, and understanding. I highly recommend the High Valley Veterinary Hospital and their veterinarian. Dr. Lipari and her staff made a sad moment easier.

Felt very unsure but dr seemed good. Promises that they'd call in a few hours. No one called. At 1…read moream I called person on phone was clueless and rude and I was ready to get my dog. She promised I'd get a call in an hour. Nope never got a call. Husband called at6:30 needed says oh you can pick him up. Thank goodness he's home on meds and will get better

Dr. Jones is really great at what she does. My cat came in with very general severe symptoms and…read moreshe was able to catch a number of things that I had no idea about. She prescribed a few of medications to get her treated and now her personality has come back. I am so thankful.

The care received here has been fine. But the documentation and record keeping is not . Yesterday…read moreAn Amazon driver claimed that one of our dogs scratched or bit him in the leg, and sent a photo of a reddened area. Of note, we have 3 dogs total, two were rescues from difficult situations. The driver and Amazon requested updated vaccine records. Unfortunately, the dog who did this was a rescue with minimal info and outdated rabies vaccine record provided. We took him directly to Animal Medical Hospital of Poway for evaluation and care. No updated vaccines were given, nor do I remember any reminder of vaccines due. We are in a difficult position with liability. One other of our dogs, also a rescue, has no info on vaccines either. I depend on our teamwork with our vet to ensure all vaccines and orders are up to date. I will be seeking another vet to provide care in the future.

The staffs and the vets are very kind, caring and honest. Their goal isn't to make…read moreMoney out of you and don't do surgery on your pet if it's not necessary or not safe for your pet. They also examine your pet infront of you in the examination room then making you sit out in the lobby and taking your pet inside like some other places do. I trust this place and Would highly recommend to others.

Barnaby says, "Thank you, Dr. Rollason with helping me out with my cat acne!" Dr. Rollason has…read morealways been amazing with our two cats, and all the staff from reception to the techs have always been helpful and friendly. Last month, we were prescribed some ointment for acne on Barnaby's lips, and with a month of treatment, everything is looking so much better. Purr-fection. Thank you Best Friends!

I have already left them a bad review for other issues. I just noticed something that MUST be…read moreaddressed. My dog saw them in March 2022 for an ear infection. They sold us some ear cleaner. I am looking at the bottle and it expired in 2021!!!!!!! What on earth! I am reporting this place for this! So not only do they lie in their medical records, they are selling expired products & medications!!!!!

There are not enough words to express how grateful we are for everyone at Village Vet. For years,…read morethe doctors and staff took exceptional care of our dog, Milo. At 18 years old, he underwent chest tumor surgery twice, and both times the staff went above and beyond to make sure he was comfortable. The first time my husband and I were so worried all day and then we walked into the office and we saw him up front by the reception desk with a blanket over him so they could keep an eye on him. As Milo got older, we knew our time with him was becoming limited. When we had to make the heartbreaking decision to say goodbye, every member of the staff treated both Milo and our family with incredible kindness, patience, and gentleness. They made one of the hardest days of our lives a little easier to bear. A week and a half later, my husband and I are still struggling with the loss of him. I am currently 28 and I've had Milo since I was 13. he was our best friend. We just got home today and checked the mail and we had received a sympathy card personally signed by the staff members. Village Vet has been there for us through some of Milo's biggest challenges and through his final goodbye. Their compassion, professionalism, and genuine love for animals are unmatched. We will be lifelong customers, and we cannot recommend Village Vet highly enough. Thank you for loving and caring for Milo as if he were your own. We will never forget it.

They are sweet people, not pushy at all about anything your pet might need & they tell you what…read morethings are going to cost before you pay, I have been take 2 dogs & a cat to them for 2 months now & iam very happy with the service.

Yelled at and kicked out without care or referral--If you have a choice, go somewhere else... This…read morevet is a secret monster if you trigger it and it is SCARY! I brought my dog in for foxtails yesterday and had a nightmare experience where the vet angrily raised his voice at me while we were alone in a room (I am a young girl and his is a quite large older man) and kicked us out. I was scared for my safety. After shaming my dog's weight (exclaiming "40 pounds!!?" in a judgmental tone, even after losing 4 since the last visit), Dr. Flores brought my dog and me into the examination room. He had me place him on the table, where he muzzled him and, with a tool in my dog's ear and my dog whimpering, kept speaking to me in a raised tone about how it "wasn't my fault" that the foxtails were present in both ears and continually explaining how it was "nature's fault." He even had me come very close to him to look in my dog's ear through a small tool he was holding, placing me in an uncomfortable situation where I was practically being hugged by the vet's body. When I told my mom about how the vet had me stay in the room during the examination and interacted with me in this way, she said it sounded unusual and unprofessional. I pleaded with him to stop talking to me in such a loud tone while he was so close to my dog's ear and to please go back to caring for him so we didn't prolong my dog's discomfort. "Please stop speaking so loudly while you are so close to my dog's ear! You are hurting him." In this moment, Dr. Flores got extremely upset with me for asking him to "shut up," words I never used. He sent the vet assistant out of the room and proceeded to yell at me about how I should never speak to a veterinarian that way. I could not get a word in as he continually asked, "Why do you think you could tell a veterinarian to shut up??" interrupting me with the same question any time I tried to explain. My dog was in so much distress and pain, and I was scared for my safety. He yelled that he would not care for my dog and sent us out, telling me he would need to be put under and that he had foxtails "near his ear drums" in both ears, but refusing any further care. I left in a panic, the other three people who work there (two women and a man) saying there was nothing more that could be done and that Dr. Flores' word was final. No care, no referral... I felt disregarded and disrespected by everyone there. The vet claims I was not yelled at, but I was alone in that exam room and only Dr. Flores and I know what happened... although Dr. Flores appeared to be blinded by rage in that moment. Unprofessional, to say the least. I ended up driving down to Poway's urgent pet care and paying a bunch of money to be told he didn't even have foxtails in either ear... Just infections. I was sent home with anti inflammatory meds & and ointment. Not only was he awful to me, his diagnosis was inaccurate. If you have a choice, just go somewhere else

Dr Flores and his staff are fantastic!! Nice, clean clinic with friendly vibes. My shy fearful…read moredog's first vet visit since puppyhood, and he barely noticed the rectal temp, teeth exam and vaccinations. He stayed calm the whole time because Dr Flores has SKILLS (sometimes called animal magic). The cost was so reasonable-less than I expected

It feels counterintuitive to write this review regarding the euthanasia of our dear pug Sammy, a…read moretrue companion to my wife and I for 15 years. I admit to still be in those early stages of grief over this very difficult decision just a few days ago. The house feels empty without him. But you should know that the veterinarian Dr. David Knox leads an extraordinarily compassionate and professional staff. This was on full display as we brought Sammy in for his final visit. Most pugs are easy going comedians. Not Sammy. He had a more, shall we say, aggressive posture. Nothing mean, just his way of letting you know he had a say in what was going on at the moment. And he was opinionated. He carried himself in kind of cocky way. He loved kids and took it upon himself to follow them everywhere in our backyard. He frequently photo bombed himself into pictures of the grandkids. And when they went into the pool, he circled it barking as a warning that pools were dangerous. Of course, he could not swim and evidently thought kids could not or should not, either. He wanted the pack to stay together. My wife and I have had 11 dogs in our 48 years of marriage. None of those dogs loved car rides as much as Sammy, not even close. When he knew he was going on a car ride because we would tell him, he would bark in excitement and run to the car. Sammy's idea of ecstasy was to be sitting in my lap while I drove. Yeah, I know, not the safest thing for him. But the look on his face said he considered it to be heaven. So, on rare occasions, we would indulge him. When my wife would go on an errand, Sammy would invariably come up to me showing concern that she was gone. If we left him at home by himself, we would get an earful of what he thought about that when we returned. Again, not mean, just very, very vocal. I actually have video of him trying to talk. We would leave a doggy bed by the front door with a dog cookie on it when we would leave. In almost every occasion, that cookie would still be on the bed when we returned. He would eat it only after we walked back through the door. At his veterinary visits, he would generally tolerate the handling but when the particular procedure was done, he would commonly give the handler a nip as a "correction", basically saying "don't do that again." And this is where the staff at Companion Animal Health & Rehabilitation Center demonstrated both professionalism and true compassion. They all got to know Sammy and his quirks and clearly loved him despite his best efforts. Dr Knox and Dr Reeder were excellent at providing clear diagnosis, while also giving us the support to our decisions. Adult male pugs have an expected 13-year life span. Sammy, at 15, was clearly in double overtime. It is during the times of inevitable decline pet owners can become anxious and take extraordinary actions. Dr Knox was reassuring without being judgmental. He would acknowledge pet owners would do surprising things to keep their pet alive. Of course, this depends upon one's definition of what living really is. I made it clear to Dr Knox that our objective with Sammy was to minimize any suffering he might be experiencing as the end neared. We know he would endure suffering to stay with the pack. He recommended a sonogram which provided definitive evidence of what was going on inside Sammy's body. The short review was not favorable. And as confirmation, it took Sammy almost two days to recover from the sedation provided to do the non-invasive procedure. I want to give a huge shout out to the staff who were so wonderful to us and Sammy at that final visit. They were truly remarkable giving Sammy lots of love and attention prior to that final injection. While they had given us referrals to traveling vets who do euthanasia at home, I am so glad we went back to Companion Animal & Health Rehabilitation instead. They have a special treatment room with a side door that bypasses the lobby, for those like me who could not contain their grief at that final moment of our pet's life. Of course, they also provide turnkey services for return of the pet's ashes, if that is your wish. It was ours. I cannot recommend these professionals enough for the care they provide. They are remarkable people who you can depend upon to give your beloved pet the care they both need and deserve.

Our two girls, Evee & Nala have been patients of this wonderful Center for years now…read more Every single call, email, interaction with all the staff has always been nothing short of amazing. I want to recognize, give praise and kudos to the person who hired and trained each individual person working there because the level of professionalism, enthusiasm for my girls care, and love of healing and helping my girls is just amazing. Their prices are economical, they're great at breaking down the services and explaining what could be delayed or moved to another appointment etc. The location and parking is nice. Even when it looks like a full house, I've never had difficulty finding a place to park. Overall, I highly recommend this establishment. "Go where you're surrounded by those who only want the best for you and yours" is a mantra my husband and I live by and you definitely will feel it here. Beautiful caring people work here and it'll show in the care they provide your animal family members

Dr. Middleton was able to see my sick kitty the morning of same day I called. She and her staff…read morewere compassionate and thorough with their testing. It came back, My 16 year old rescue kitty had lost weight, stopped eating and was suffering. She had lung cancer with no good prognosis. I can't say enough about how thorough, caring and compassionate Dr. Middleton is. She spent time going over x-rays and labs and discussed options, and likely outcomes with treatment. We decided home euthanasia as the humane decision and she gave me medicine to to keep my kitty comfortable in the interim. She gave me a list of DVM's who offer at home care to help Corky transition peacefully. I highly recommend Dr. Middleton to care for your cat and offer excellent veterinarian services. Jen

If you have a cat, you need Dr. Ann! She specializes in felines and it shows with the care,…read moreexpertise and quality staff that cares for your friend while at the hospital. I have two boys, (and boys always get in trouble) who have visited for standard shots to a shoelace in the kittens tummy, There is always an air of calm and confidence so when i presented the 7 month old shoelace thief, she noted that the ER vet did not read the X-Rays properly and would have put this little guy through major surgery that would be more thatn $5,000. A couple of hundred for a contrast study proved he was just fine.