I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

Best auto repair shop I've ever used. If you love your G or Infiniti product, Frank is the…read moreconsummate mechanic for your treasure. Never had problems they couldn't resolve. Friendly and clean and expert. There is no other place in Tucson to go, so stop hunting!

Keeping this brief... Left my car there all day for what…read moreshould have been 2 minor repairs. Instead I got a laundry list amounting to $2200 dollars of "recommended preventative maintenance", and excuses on why they couldn't make the repairs - both of which weren't complicated. Took my car to a small shop and both fixes were done without a phone call or text message saying "we can't figure this out." Primarily Japanese Auto should change their name to Primarily Can't Fix Anything. Total 100% rip off, unless you're fine getting your time and money wasted. Two stars because the service member seemed mildly apologetic.

Cruz was amazing he was so he honest explain what we needed done walking us through everything I…read morerecommend to all family friends

Sooters was recommended as being a shop that didn't gauge. I'm from out of town and I think they…read moretook advantage because of that with their pricing. They charged $160 for a diagnostic which would be fine except I gave them the report from AutoZone who had run a diagnostic hours prior. And typically when you do the work, a garage will then credit that diagnostic fee to the work being done. They charged $604 total after I protested about the spark plug parts cost. Originally they wanted $200 for the spark plugs part. After protesting, they charged $176 for the Spark Plugs (parts) alone. $240 for the labor and $160 to diagnose something that was already diagnosed. When I told them the max fee for spark plus is $50, (I'm ok with companies marking-up costs but not at over 240%), they gave me $40 off. Still an astronomic cost for changing spark plugs, especially in Tucson. They did give me my car back in 1 day though, which I appreciated.

Scott and his crew are extremely competent mechanics. Scott is a very honest and fair man. He fixed…read moremy Jaguar and could have padded his bill. I would not have known. I was just happy it was fixed so soon. Instead he charged me the minimum. He's a stand up guy. He has earned all my business.

Royal Jaguar couldn't get us in within a week. Our "check engine light" was on and I didn't want to…read morehave to drive that way for a week. We had met Scott at the Tucson Auto Museum (which is moving to a more convenient location early next year.) I called him and he had me take my car right over. He diagnosed the problem and said he needed senser. He could get it and install it in an hour the next day. I said yes, and the next day it was installed. Price was quite adequate. Weeks later all is still good! I will be taking both our cars in to Scott after this.

This is a great family owned auto repair shop. I took my RV to them for an oil change and they did…read moreit on the spot. I went back with an electrical brake switch problem they diagnosed very accurately. When I finally found the switch they were very accommodating and replaced it promptly. They are honest, reasonable and very good at communicating issues and resolutions. I would not hesitate to take any auto repair to them when I am in Tucson.

I came to this shop as an emergency fix a couple of years ago, and it's become my "go-to" place for…read moreall my auto mechanic needs. Jorge and his family run a very friendly, honest, efficient and affordable shop. Very reasonable prices, and total honesty when it comes to repairs, and what's needed or not. I cannot recommend Jorge and his shop enough.

Thought I had reached a dead end. I have a 1963 Plymouth Valiant. I had the rear panel dent…read morerepaired and had removed all the trim and tail lights to clean and buff them, replace the hardware and gaskets, etc. The last piece was the aluminum trim between the tail light housings. I put it in upside down and didn't discover what I had done until I closed the trunk lid. The only access to that lock is through the rear passenger compartment. I got as far as getting the seat bottom out before I couldn't get any further and I went to do a search on the internet. Nick responded quickly, got the seat back out [rusted screw and washer, removed the two bolts that held the trunk lock in the rear panel with a 2 foot extension and got the trunk back open and remounted the tim panel. I would have gotten stuck back there screaming for the next three days. This guy has a gift. Nick cannot be recommended highly enough.

He responded within minutes and came out the same day...on a Sunday!…read moreHe fixed a dent in my Lexus. Really excellent work...AFFORDABLE. Thanks Nick!

I'm going to tell you a secret.... Don't just drive past…read morePima Automotive on your way to a cold, barren, impersonal chain franchise but pull over, pull in and begin a happy rationship with this excellent garage. Here you will get a pleasant surprise in the cool, comfortable waiting area. Here you will find top tier professional mechanic technicians who are sharp as can be. They figure out exactly what you need without endless waiting. Here you will find the owner on-site multitasking like crazy. He has his finger on the pulse of everything going on, all the time. Don't we all just want to find that one place that we can take our vehicles to without a second thought? A place you don't dread going to but actually might enjoy? Pima Automotive is that place.

This place is joke had my car for 2 days did nothing with it. No communication. I have had people…read morecontact me with bad revi

Lorenzo was upfront and thorough with diagnosing the issue for my car. On top of that, he was very…read morecommunicative, fixed the issue, and was very fair with his pricing. He even stayed late to make sure I got my car back the same day so I would have my car for work. Excellent establishment and I will be a returning customer.

Terrible customer service. Owner was very rude. I had an appointment at 10am to install interlock…read moreon Friday. They put other cars ahead of me and didn't start working on mine until 5pm at 7pm they still not complete. Still not complete They told me to take it to another garage. Last time I had the interlock installed with another garage it took them two hours and honored my appointment time.

Had a good experience with the shop. They are really flexible and understanding and explain…read moreeverything to you really appreciate their work. It's trustworthy and reliable great value. Equinox for life.

went in for AC service. they were prompt at looking at it. needed to replace compressor which I…read morewill do later