Frank's Auto Body offers great service and beautiful work. They work directly with Auto Owners (and…read moreprobably others) if there is an insurance claim and have some of the best prices in town. Frank will show you exactly what he plans to do with the vehicle, write up an estimate on the spot, and order the parts immediately to take care of you faster. Especially after an accident, it's comforting to know you're in good hands. Whether sprucing up your ride or fixing the aftermath of an accident, I can't recommend Frank's Auto Body highly enough to meet your needs.

Did a fantastic job on my matte finish Mercedes. Easy to work with, scheduled me for repairs…read morequickly, and great communication throughout.

From the owner: Paintless Dent Repair (PDR) is a process of fixing dents large and small without using body filler…read moreor the need to paint the repaired area. Trained professionals are able to manipulate the dent out of the damaged panel and back into the original condition. This is accomplished by using special tools and several different processes depending on the location of the damaged area. Most damage using PDR can be fixed in about an hour without using body filler or paint. The repair will not be reported to Carfax because the damage has no replacement parts or painting. This process can also be covered by your auto insurance at a fraction of the cost a body shop charges. Feel free to call Steve Barry with any questions.

I was very happy with Final Approach Detailing's work. They were able to schedule me in a timely…read moremanner and maintained clear communication. Jessica provided very helpful information and gave very clear explanations. She was very professional throughout the entire process. My car looks brand new. I will definitely plan on working with them in the future!

From the owner: Ceramic Coating |Paint Protection Film | Window Tint | Paint Correction & Enhancement | Interior &…read moreExterior Detailing | Specialty Services | Detailing Supplies | Paint Chip Repair | Headlight Restoration | Glass Treatment | Scratch Repair

Hit a deer with my brand new Cadillac, but the damage was almost exclusive to the grille. Jim and…read moreWes had me in as one of their first customers of the day, pulled the front bumper off, and got the grille back into position. You would never know anything happened. Great, friendly service. They understood my emergency and took car of my car as if it were their own. Thank you so much!!!

Worst experience ever with a mechanic body shop! We got hit and progressive had them down to use…read more From the start the first person acted annoyed that I wanted to show him my concerns with the car. Then didn't even note the concerns for manager that was dealing with my repairs. I kept saying there was something off with the hood. Every update from them I inquired about the hood. Oh they didn't look at it but will. Got the call the car was done, again I asked about the hood, Kathy stated she didn't see anything on invoice or notes about the hood, so I asked to speak to manager. Then was told oh yeah we adjusted the hood. And then listed hood adjusting on invoice but no cost, which they charged for every other little thing they did or used. Then I inspected it and the hood was still off and had tons of pushing give, makes a large noise and had a huge gap. But was told oh that's normal. Crazy how it didn't do that before getting hit. I will never use them again or ever recommend them. Also going back to progressive to report them! Extremely dissatisfied

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

Took our vehicle here after an auto accident and the customer service was friendly and helpful…read more Great communication and fast to respond, thank you Darrell.

I called this morning and spoke to Daryl about an issue my son had with his hood latch not…read morereleasing. I live two hours away and my son goes to school in the area. Daryl was very helpful and told me to send my son in this morning. He immediately went to the shop and Daryl was able to fix the problem within an hour from when I first called the shop. Plus he helped at an affordable rate. He had other vehicles scheduled for service ahead of him but he took 5 minutes to look at my sons car to see if it was an easy fix, of which we were lucky it was. My son is a college student with limited funds and probably would have tried to pry it open damaging the latch and therefore making it an expensive fix. But when I called Daryl he was very helpful and understood the situation and told me to send him in. I would recommend Benedict Auto Body and when you call talk to Daryl, he'll take care of you!

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

Smooth experience from beginning to end. My daughter is at MSU and we needed a repair on her car…read more They were wonderful about calling me, explaining the issues and cost. Very communicative. They gave her a ride back to campus and when the car was done they dropped the car off for her. I could not have asked for more. THANK YOU!

I literally can't say enough good about the staff at this business. I had to take my car in for…read morerepairs after my car was showered with debris on the highway from a garbage truck, so there were a little dents all over it. My 2019 Prius is literally an extension of myself, and I'm not super finicky, but I plan to keep it for many more years so I wanted it repaired before it rusted. They were so kind and informative through the whole process, from the time I took it in for an estimate, until I picked it up looking flashier than it was when I brought it in. Extra special shout outs to JC at the counter, Kevin, and Jonathan Barnes. This was my first time, dealing with this kind of repair with insurance and collision, and they handled all of it, from communicating with the insurance company, to keeping me informed of the progress, to making sure my car was shiny and beautiful for me upon pick up. The level of care and ownership these people took in their work was positively heartwarming. Whatever they are making, it's not enough. As some of these yelp reviews can attest to, these people are clearly the target of a lot of unnecessary abuse, but they were nothing but the penultimate professionals whenever I was there. They will have my business forever.

Long story. Terrible customer service. I've never been so enraged at a business. My insurance sent…read moreme here after a crash. The shop did not disclose that damage had been done to the muffler because the insurance would pay for the muffler but not the pipe. But they didn't offer the option to pay for the pipe myself until I drove the "all fixed" car for three days and realized something was wrong with the muffler. Everything went downhill from there, with a whole day wasted when they were supposed to fix the muffler but didn't get the parts to do it. The staff was surly and would not use my correct name. The manager argued with me about my experience when I complained and tried to gaslight me about what happened. Don't go here!

From start to finish we had a great experience at LaFontaine & especially with Liam…read more It was our first time buying from this dealership and it won't be the last. So professional and top notch!!!

Awful sales person, Mia. No communication. Snotty. No clarity. Do not recommend. At least not…read morefor a used vehicle. Maybe for $80,000 vehicle. Manager said "learning experience for her."