Do NOT purchase a car from here UNLESS you are able to somehow get it thoroughly checked BEFORE you drive it off the lot. Don't go by what CARFAX said, the dealership, OR the apparent service records. NONE of it matched up, and we were told that if there is something wrong with it, let them know.
"We are reasonable. Of course it is "as is", but we have been in business over 30 years because we are reasonable. If something is wrong with the car, let us know."
Well, we let them know... We have already spent $450 within the first week on brakes which their reports said are good--checked in July, 2026 with at least 9 more months to go. NOPE! Brakes had 2 mm left. Pretty dangerous to be test driving a car at maximum speeds with so little to brake.
And the exhaust with rust? $800. Leaking axle boot--$350. And the timing belt? Car description on website said it was replaced at 71K miles. Not what Carfax had. Didn't have it all in fact. Checked the sticker under the hood... Nothing there except a mechanic's name. I took down the VIN and called around to see if the timing belt was ever done. In my estimation, if I wanted to sell a car, that kinda stuff would be part of my due diligence. Dunno, maybe I'm just old school...
So we contacted the dealership, hoping they would be true to their word. My wife called, and the guy said he would have Russ (our salesman) call Back. NOPE again. So my wife called him instead. Russ said he would contact one of the owners to return our call to work on this. Guess what... NEGATIVE.
Is it deception? Miscommunication? Disorganization? Whatever it is, they haven't followed through. And we are out an extra couple thousand.
Other reviews say they're nice guys. Sure, not a jerk in the bunch, but if they can't be counted on, who cares? Maybe this review will jog someone's brain and they will contact us. I would be happy to rewrite this review. And my son, as of Sept. 5th, needs a used car, pronto. Wish I could send him to Mason Car Company... read more