I had the same problem as Dawn W., but my out of pocket bill was $2000.00 dollars. They knew my insurance was out of network, and they didn't say a word. When you try to talk to them about it, they shut you down and blame it on the patient! When I made online complaints, they tried to shut them down with astonishing speed! Literally, 11 minutes after I posted a complaint. The Chambersburg office manager called their Gettysburg office and my dental office. The point I am making is they deal with these complaints a lot, and they have a system to shut down complaints quickly! It's a shame because the work they did was good, but they will suck every penny out of you that they can! My insurance even said it appears like they did scans and things that they knew would not be covered. Beware and you better ask some very detailed questions about your bill prior to agreeing to anything or signing anything. It's a lousy way to be as a person and it's an even worse way to run a business! read more