Being a customer/patient of audiologists in the Concord, NH area for probably 30 years, I have…read morerotated through several of the providers in town. Of the 4 offices that come to mind, New England Audiology has been my best personal and professional interaction of all. Other "businesses" (and face it, the sale of hearing aids is often the major source of revenue for audiology practices) have not come close to the sense of belonging to a family of concerned, dedicated, and highly competent specialists. Dr. Jaques has been my audiologist for over 10-12 years. I switched to her care when the "made of iPhone" hearing aids were first being released, and having a Bluetooth enabled device that beams your phone calls (and music, podcasts, etc.) binaurally was going to be a game changer. But the former provider, who had sold me Oticon hearing aids (very high quality; check out Consumer Reports), was unable to provide any model of "Made for iPhone" devices. Oticon was pursuing their own accessory device, which I think they finally jettisoned in favor of what had become the standard: made for iPhone. And the new hearing aids from NE Audiology were about half the price that I had paid for the Oticon ones about 5 years earlier. Since I started going to Dr. Jacques, she has added additional staff, as well as taking on audiology students to give them training and real world experience. I have had consistently excellent care. As a retired physician from Concord Hospital, I had worked with medical students, residents from Dartmouth Medical School, PA students from Mass College of Health Sciences from their Manchester location. I admire the dedication of ANY provider who takes on, at no remuneration, health care students and trainees for training for the next generations of patients. During the COVID pandemic, they were top notch in keeping the patients well cared for, with splendid precautions for everyone's safety. I bought new hearing aids about 3 or 4 years ago, to move up to rechargeable instruments over the tiny batteries. And those tiny batteries are expensive, so 4 years of no trips to CVS, adds up to money saved. Even though changing the batteries is only about once a week (larger devices can handle bigger batteries, so get changed less often) having a bedside charger is even easier. Part of the evening routine: charge the iPhone, charge the smart watch, drop the hearing aids into their charger. All told, I am extremely pleased with NE Audiology. They do have a Manchester office as well, but since I live about 1/2 mile from the Concord office, have never made that trip.

The best!! I am hearing impaired, as is my special needs…read moredaughter. I also am an RN over seeing a large population of folks who experience developmental disability. I have referred numerous people to this practice after experiencing nothing less than excellence in customer service. They are problem-solvers. There is a true integrity that takes place with every employee at this office making sure that in a hearing world, we all have the same opportunity! Excellent time on return calls - 2 Convenient locations and Dr.Beth has made a huge difference in our lives. From the moment you call Ann Marie at the front desk -until your hearing appointment is complete, you go away knowing that you have been in the hands of true experts. In a world where healthcare is insurance driven and waiting seems to be the norm/ this is the best experience ever.

You can buy Hearing Aids here - there - or anywhere. But…read morethat's only half the story. You really need to go to the place where Professionalism ranks first - with a top notch staff who have been trained at the finest colleges and have the know how to put you first and foremost as their primary concern. When it comes to Customer Satisfaction - you can't get treated any better than at Hampshire Hearing & Speech Services - if things don't work out - they stand tall and proud behind their products and will bend over backwards until everything is just right. That has been my experience with Amy and Allison of Hampshire Hearing & Speech Services.

I highly recommend the staff at Hampshire Hearing. I have worked with Joanie there to figure out my…read morehearing issues and how to get the best out of hearing aids. There is a lot to work through, and she has always been fantastic to work with - extremely patient and thorough in explaining everything and listening to my feedback. I enjoyed the process and learned a lot. I can't imagine trying to figure out hearing aid shopping without professionals like the staff at Hampshire Hearing. They have helped me figure out all the technical questions and concerns I had. Followup has been outstanding. Great people, great place.

HearSmart Audiology of Littleton helped my elderly mother resolve her hearing loss about three…read moreyears ago. Dr. Megan Ford, senior audiologist at HearSmart, conducted Mom's hearing test and recommended an Oticon hearing aid. After Dr. Ford adjusted the new hearing aid, Mom tried it for a few minutes, loved it, and we were on our way back to Mom's assisted-living residence. The entire process took less than an hour, and Mom has been happy with her ability to hear more clearly and participate in group activities. Since then, the hearing aid has performed flawlessly. But last week I received a call from one of the nurses at Mom's residence to inform me that her hearing aid's battery retainer broke and had disabled the device. I'll never know if Mom broke it herself or if one of the aides there snapped it accidentally while inserting a new battery. Anyway, I picked up the broken hearing aid and called HearSmart Audiology to explain the situation with the broken battery retainer. Amy, HearSmart's receptionist, asked if I could drop-off the broken hearing aid so they could assess the issue while I waited. Later that morning, I stopped at HearSmart Audiology and placed the broken hearing aid in the drop-off basket located outside the door of the office. As requested, I went back to my car to wait and watched Amy take the hearing aid inside. Within 15 minutes, a young audiologist came out and told me that he was able to install a brand-new battery retainer. I paid a very reasonable repair fee and the hearing aid was good as new! I was amazed they had spare battery retainers in stock and even more amazed they dropped what they were doing to repair Mom's hearing aid in a matter of minutes. I am writing this review to let others know about the superb service that HearSmart Audiology delivers. Highly recommended!

I can't say enough good about Dr. Ford. We called her because my mother-in-law was visiting from…read moreIreland and her hearing aid had stopped working; she was worried that she'd have to fly home in a few days without being able to hear anything. Dr. Ford's practice was not yet open but she offered to come by the house. Her manner with my mother-in-law (and also my busy toddler) was wonderful: kind, patient and professional. She took the hearing aid home, fixed it, and brought it back to us an hour later in full working order. My mother-in-law was so relieved and grateful - we all were, really. We can't thank her enough for the wonderful service and thoughtfulness. We welcome your practice to Littleton, Dr. Ford and will certainly refer anyone we know to you in the future!

My hearing had been failing for several years and it had gotten to the point that it was affecting…read moremy daily life. I was lucky enough to be referred to Clarke School where I met Dr. Skinner. She tested my hearing and set me up with a pair of hearing aids that she tweaked and adjusted to my specific needs. I sat on my back deck that night and listened to the rain for the first time in years. I no longer lose track of conversation and am able to once again enjoy nature sounds that I had not heard in years. I go back periodically for maintenance on my hearing aids and the Clarke School staff keeps them in top condition. If your hearing is failing, I cannot recommend Clarke School highly enough. From the moment I first walked in, their focus was specifically on my needs. There is nowhere that can do it better.

From the owner: Clarke Center-Hearing and Speech provides the children who are deaf or hard of hearing with the…read morelistening, learning and spoken language skills they need to succeed. We also provide pediatric audiological services. We have over 40 years of experience. Contact us today for more information.

My 4 year old hearing aids were maxed out and malfunctioning. My previous audiologist was unable to…read morefix the aids and only wanted to sell me new ones at an extremely high price. I went to Audiology Associates and Melena easily adjusted my old hearing aids so they were functioning but not optimally.she then described the best option in hearing aids for my profound hearing loss, which cost about half the price quoted by the previous audiologist.The new aids worked perfectly with the settings she programmed. I am now able to hear significantly better than I have been for many years. Thank you Melena

I have been utilizing Audiology Associates for my hearing needs for 35+ years, despite moving to…read moreMaryland, Pennsylvania and New Hampshire, as their service and expertise is unparalleled. I am fortunate my parents live nearby so I can make visits as needed, and they are always understanding and flexible in accommodating my schedule, even working with me remotely to program my digital hearing aids. I have a congenital bilateral severe-profound hearing loss, profound on the left, where I am eligible for a cochlear implant. Yet I have always done so well with hearing aids, thanks to their skill programming them to fit my needs, an implant is deemed unnecessary. This is a true testament to their skill. I was mainstreamed in public schools with assistive devices and went on to obtain a master's degree and now work as the staff biologist for a national program in the USDA. I cannot thank founder Marcia Dean and current audiologist Todd Sauter enough for their help along the way, I owe my success to their hard work. They quickly understood any issues I was experiencing, despite often lacking the language to describe it, and made adjustments and provided recommendations for the best hearing aids for my needs, patiently trial and erroring different companies when it is time to upgrade. I am always so impressed with the ease of working with them. They are extremely generous with providing tools to care for my hearing aids, and understanding of financial limitations, still finding the best aids for my needs. They are always pleasant and work expediently to prevent patients from waiting long for their exams. I am always happy when I see a busy waiting room as I know everyone is getting the best care, (having tried other audiologists over the years in other states and been seriously disappointed), and I never wait long, even when they squeeze me in the last minute. They have been a dependable mainstay over all my years and moves & I can't recommend them highly enough.

This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

From the owner: Feeling dizzy? Having trouble hearing? We provide full diagnostic evaluations by licensed doctors…read moreof Audiology. Interested in discussing options to help you hear better? Give us a call we are ready to help!

Last week I was in Byfield, MA to share Thanksgiving with my daughter and her family. When I…read morearrived in Byfield, I discovered that my Resound hearing aids had a problem. The folks at New England Hearing Care in Newburyport went out of their way to provide exceptional service to a 90 year old man who could barely hear without his aids. I would rate the team at New England Hearing Care with a 6 if Icould. They deserved it, for which I am exteremely grateful. Henry W. Leeds

The staff are very knowledgeable and made it a pleasant experience. They are very thorough and…read moreexplain everything, to make sure you are satisfied.

I lost my hearing aides, they were still covered by the lost or damaged agreement. I called the…read moreoffice and told them, gave them my credit card # to pay the deductibl. I was told that they would be in the office within the week. I am now in week number 7 trying to get my replacements. every time I call it's a different story. I would highly recommend that you find a more reputable doctors office

Excellent in all aspects. I waited six months to review and make sure everything went as planned…read more The service was great and very professional, and the hearing aids were a perfect match. Everything is still going well.