I lost my hearing aides, they were still covered by the lost or damaged agreement. I called the office and told them, gave them my credit card # to pay the deductibl. I was told that they would be in the office within the week. I am now in week number 7 trying to get my replacements. every time I call it's a different story. I would highly recommend that you find a more reputable doctors office read more

Excellent in all aspects. I waited six months to review and make sure everything went as planned. The service was great and very professional, and the hearing aids were a perfect match. Everything is still going well. read more

Dr. Woods office is very welcoming, professional, and goes above and beyond to make sure you are getting the most out of your hearing care. The staff is always pleasant and appointments are handled on time. Dr. Woods herself is knowledgeable and listens! A huge thing these days!! It is obvious that Dr. Woods loves her job, and that makes the appointments that much better. Had my first issue where one of the hearing aids was no longer producing any sound. called the office, and was in the same day for a very quick repair. pleasantly surprised that they could replace the receiver on the spot and didn't need to send it out! read more

I wish I had gone to see Dr. Woods years ago. My tinnitus is greatly reduced and sometimes gone all together!

Dr. Woods was so knowledgeable regarding tinnitus, she knows the science behind it . My hearing aids have gotten rid of that aggravating tinnitus! She thoroughly tested my condition to get the right solution for me. I love my new hearing aids, my wife loves them more!! read more

Dr. Woods and her Staff have been fantastic. I have meet with Dr. woods for hearing aids and have had a few other test done and everyone has been so kind. They have all listened to my concerns and have explained everything they are doing. Very easy to get into see them and after my first appointment they all remembered my name. I could not be more happy with the service and highly recommend them to anyone that needs the services they offer. read more

I knew I needed to check up on my hearing for years, finally got referred to Dr Woods. I got evaluated confirming what I already knew but didn't want to admit. I got hearing aids which work amazingly well. Dr Woods and staff really know their business, they are very competent and had the equipment and technical expertise to address my issues. I'm very happy to have gone to Dr Woods and finally gotten my hearing loss addressed. read more

From the initial hearing tests, through the selection and fitting of the hearing aids Dr. Woods and her staff were terrific to deal with. My tinnitus is now greatly relieved, and it really is nice to be able to hear things again that I have been missing for years. I highly recommend a visit to Dr. Woods office if you have any hearing issues and would like to some solid answers to resolving those problems. read more

Outstanding experience! Dr Woods listened, thoroughly evaluated my problems, discussed options for treatment, explaining them carefully and in detail. read more

I have been seeing Dr. Woods for over 5 years. After suddenly loosing my hearing, resulting in chronic tinnitus, I sought out help. I went to Boston's Mass Eye and Ear as well as other ENT Specialists. No one listened to me, no one explained what was happening to me and why. Finally, I met Dr. Woods and found someone who was understanding, an active listener and explained to me step by step why I now had ringing in my ears. Dr. Woods then took the time and explained a way to retake control and regain a quality of life through tinnitus retraining. I highly recommend Dr. Woods, she changed my life for the better! Not only is Dr. Woods my audiologist, she has become a friend who truly cares for her patients. read more

Very professional and knowledgeable staff that helped me through some issues related to a MVA . I went through a battery of tests to help pinpoint ongoing and lingering problems. They recommended a high quality of hearing aid that was covered by my insurance and they work great. Can't thank them enough..I know they're only a phone call away if I need anymore assistance.... read more

and for her customers offered free batteries for the as long as they had them. Jessica was nice until my insurance was no longer in play and then wanted nothing to do with me. I would suggest to anyone to go elsewher as there are may audiologist in Nashua. VERRY DISATISFIED AND NOW HAVE TO PAY $5300 FOR NEW ONES. NOW RETIRED AND CAN'T AFFORD THEM! read more

Friendly, knowledgeable and caring. This was my first experience with Dr. Woods. She was extremely helpful and patient. She gave me hearing tests and prescribed hearing aids. My quality of life has improved dramatically. I would highly recommend Dr. Woods to friends and family. read more

Recently, I made an appointment with Dr Woods to get my hearing tested. It took three weeks to get the appointment. After the testing I asked about different types of hearing aids as she only had a $7,000 over the ear variety to sample. I asked about in-the-ear rechargeable. She told me they didn't exist. She also told me ITC (in-the-canal) hearing aids were all older technology. I left, feeling her agenda was to only sell me the specific type of hearing aide she was pushing. She didn't really seem to care what might be right for me. Afterward, I did a little research I found a highly rated ITC rechargeable hearing aid with the very latest technology. Starkey ITC Livio Edge AI 2400. I contacted a couple local Audiologists and found prices ranging from $5,200 (New England Audiology) to $5,600 for the pair. I called Dr Woods to ask whether it was something I could purchase through her. She said I could but the pair would be $7,200. When I told her I was doing some price comparing as it was a big investment, she became rude and told me I was undermining her profession. This was my first experience with an audiologist and I have to say I was very disappointed with knowledge, care and level of service I received from Dr Woods! read more

I have been a client of Dr. Woods for almost 6 months now. She has been very helpful in teaching me how to navigate through the complex world of hearing aids. They are not all created equal! She has a friendly manner and is an excellent instructor who also listens carefully and answers questions with clarity and patience! I came to see Dr. Woods for some help with a mild hearing loss and Tinnitus after having been seen by audiologists at MassEye&Ear with no success. I was impressed with her vast knowledge in the field of audiology and her ability to explain complex concepts in laymen's terms. I am more than satisfied with Dr. Woods' abilities and her follow up care. Her office staff is also friendly snd helpful. I would highly recommend Dr.Woods' services to anyone with hearing needs! read more

I dropped my hearing aid off to be cleaned, as it was clogged with wax. They called me that same day saying I needed it to be repaired and it was going to cost $300. I went to retrieve it because I'm not paying that without getting a second opinion. They were closed when I got there and so I called the following day, for them to be closed for a week. I finally got ahold of someone today and was able to retrieve my hearing aid. Later in the day I decided to open the box they gave me my hearing aid in and saw that my hearing aid was in two pieces. Not the way I gave it to them. I called the office to ask why my hearing aid was in two pieces and I got a very rude person on the other end. I never got an explanation as to why the earpiece was detached from the hearing aid. All I got from her was saying " I thought you were going to bring it to Manchester." "I don't know why you even brought it here." And then she made a snarky laugh and said "Yeah why don't you" when I said I'll see if someone in Manchester can put the earpiece back on. read more

I can't say enough good things about Dr. Woods Hearing Center. I was recommended to them by a friend who was also a client of theirs. He had experience with hearing loss and aids and told me that they were different and great to work with. While this is my first time doing this, I can honestly say that I don't see how I could have done any better. From my first appointment in dealing with Nikki and Jennifer to my very first meeting with Jessica Woods, my experience was nothing short of phenomenal. Jessica took time to explain my hearing loss so that I could understand what my options were and what could benefit me professionally and socially so that I could make the right decision to improve my life. Which it has substantially! I love my hearing aids. My life is so much better and the follow up appointments with Jessica have taught me so much more so that I'm comfortable with the features that the aids afford me. I feel I have incredible value and all the support I need so that I can truly enjoy what I had been missing out on. Thank you Dr. Woods Hearing Center. My friend did me a great service in recommending you and I have and will continue to recommend you to anyone who is hearing impaired. Larry M Shrewsbury, MA read more

My current Audiologist who I have had for 15 years was retiring in July. I was very concerned on who would be as competent, thorough and friendly as she had been with my hearing tests and fitting me with hearing aids. She recommended Dr. Woods. I called and received an appointment in a timely fashion. The office staff and manager were very friendly and competent. When I sat with Dr. Woods and explained my concerns, she had me at ease at the first appointment. She ordered my new hearing aids and worked closely with me until I felt comfortable with them. The price was better than I had anticipated. I would highly recommended Dr. Woods if you are looking for a very competent and thorough Audiologist. read more

I would avoid this place. A test to correct feedback from an initial configuration caused excessive noise in my right aid and my tinnitus spiked markedly--like having been at a deafening rock concert. Not fun. I do not agree that this is standard practice. Plus it was PAINFUL. This cannot be standard operating procedure. I am own my own and will contact the manufacturer and also to look for more humane solution to the problem I am having. read more

Reputable, professional, and pleasant staff. I highly recommend them for all your hearing aid and auditory needs.