It may take some time to find the right person that matches your needs. I personally choose Aleesha for massage, and Leah for my facial. Best spa experiences I've ever had. I also have to give a positive review to all of their front desk staff because past reviews haven't been so favorable. I've never once had a poor customer service experience with them. Nobody is perfect, and there's been a mistake or two along the way, and trust me I'm a tough critic when it comes to customer service, but to be honest I've never felt truly put off by them. This is my comfy place. read more

I've had massages all over the world..... tonight i met a true alchemist, who gave me the BEST massage of my life!!!! by a truly magic JOE i feel so good i had no idea how badly i needed time with Joe. i am a new woman read more

Stopped in the Yelp Elite event for a mini facial to start the week off right. I haven't been to this location so was excited to see what this location was all about. The staff was pleasant and welcomed me in, giving me a quick tour of the location before I got settled in their relaxation room. The layout is a little different than other locations I've been to. Being a corner of the plaza, the room is much slender than others. Still offering fruit flavored water and a spot to sit while I waited, it wasn't long before I was brought into my session. The 30min session was quick and concise but went through the different stages of the treatment, cleaning, rejuvenating and protecting my skin for the rest of the day. The esthetician was able to answer all my questions about my skin which I appreciated as I am always trying to learn more. I will have to be back for a massage another day and update this review. read more

Massage Envy - Canton - First time here!! Can't wait to see what the inside is like. - Massage Near Me - Canton, Connecticut

I feel glorious. Well trained staff. ALicia was massage therapist and she knows what she's doing. The front staff was curtious and informative, quick and attentive. They are having a membership drive. GO NOw read more

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I had a wonderful facial with Rei. I left feeling like I glowed! I would recommend. I actually joined the facial club. read more

I came in at the last minute (scheduled online literally within 10 minutes of the appointment) for a rapid tension relief session after I'd experienced neck pain and tingling all week. It was no problem that I came in at the last minute and was checked in quickly by Alex who was very nice! The treatment was exactly what I needed and relieved my issue right away. My masseuse was friendly and knowledgeable. My only reason for not giving 5 stars was that I felt that both the front desk and my masseuse that they were pushing me to schedule another treatment or get a membership - even mid treatment. I appreciate that this is a business, but let me finish my treatment first! If I knew how to make my first appointment, I certainly know how to make another should I need/decide. I have experienced this at another massage envy in the past so I'm sure they are instructed to do this by corporate, but it really seems sales-y, which is not what you want during a treatment. With that in mind, I will certainly return if I need a massage while I'm in the area, especially if I need at the last minute. read more

The hot neck wrap starts you off just right!! Flavored water in waiting room is a delight And Kyla always has my table on high for me!!! Very happy, Lacey Lizzi read more

The front desk staff at this location is beyond rude. This has been going on for a few years. They don't seem to understand how customer service works. They are aloof and completely condescending. The manager couldn't care less about this behavior. I've had facials here for years and always with the same person. She is great but I'm not going to give them my business anymore. read more

Michele and staff are the reason I keep going back. Michele gives the greatest facials. The staff are so friendly I would highly recommend going here! read more

I am so happy I returned to Massage Envy. I see my chiropractor once per month and try to schedule my massage same day. David came highly recommended by my chiropractor and I think he is AMAZING! After hearing my concerns he addressed all with such care. He used the perfect amount of pressure on my achy areas. He is very friendly, extremely professional and made me feel comfortable. After just one massage I noticed the difference in how I felt. I made sure I returned today and will continue to do so to maintain what has been accomplished. This is my year, the year where I take care of me, because I deserve to feel good. When I feel good my family benefits from it. I am so happy to have been matched with David, and I appreciate his gift of healing. I also need to mention the receptionists are very friendly, smooth check in and check out and also making me feel welcome. The warm neck pillow is a kind touch. I will be a returning customer for sure. read more

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Today I was lucky to attend A 30 min facial session at Massage Envy in Canton! What a treat and a wonderful way to end the evening. I haven't had a facial in ages! I know I know.. horrible.. my last experience was not good. But this... my Ohh my ... soooo relaxing!!! I didn't know facials were this good! But I must say I was greeted by Ana , the receptionist. She was friendly and sweet. We did some paperwork before hand. Great to speak to and great customer service. I received a complimentary neck warmer which I was happy about because I'm always cold! Then I met Paige, she took care of me during my facial! She assessed my skin ( face), made sure I had no allergies, focus point ect .. I left it up to her on what she thought would be best based on our discussion. She explained step by step the process and products. It was such a cozy room, she was very gentle and knowledgeable!! She suggested and recommended products. Not pushy! The place and room was clean and inviting! I'll see how my face does after my facial! If all goes welll , Paige will see me again!! I recommend her and Salon EnvY in Canton! She and Ana were great! I was happy leaving from there! Thank you! read more

First visit to a Massage Envy and was very impressed! Came this afternoon for a Yelp Elite event and was treated to a mini 30-min massage. It's crazy how relaxing it was in only thirty minutes when a typical massage is double the time!! The staff was very friendly and helpful when I first arrived. I explained I typically have tension in my shoulders from sitting at a computer and they were very accommodating of that. My massage therapist was friendly and knowledgeable. She did a wonderful job for 30 minutes, hitting all the points we discussed prior. Once time was up, she greeted me outside with a hot towel and cup of water, so sweet! I didn't know much about Massage Envy before my visit, other than it was a "chain" but it sure didn't feel that way when I was there. I will definitely be back to try a full 60-minute massage and will update this review!! read more

I've been going to this location monthly for about a year. Before coming here, I had no experience with massage. My goals were stress management and reduced muscle tension. Massage Envy is doing a great job meeting my needs. The atmosphere Is very relaxing. The waiting room (beyond the front desk) is kept dark(er) and has only chairs, magazines and a water cooler with fruit-infused water. The staff picks you up from this room; so, it has an intimate, chilled vibe. The massage staff here are all licensed massage therapists who have had additional training beyond licensure. This is one of the ways Message Envy has created a consistent customer experience. I've worked with three different therapists here. My current favorite therapist is Amy Sue. Really appreciate this place. I am in no way affiliated with Massage Envy. So, this is an entirely independent review. read more

Massage Envy - Canton - Meditation room. You wind down here before your massage. - Massage Near Me - Canton, Connecticut

I bought two 1 hour massages for my daughter. She had an appointment this am and they called her to reschedule for a different time. She was offered an afternoon appointment for today & switched her work schedule around to accommodate the new appointment time. As she was headed to her appointment they called her to cancel again. You really couldn't give her more notice? Now, NONE of the locations have any openings today. if she happened to cancel her appointment today within the time frame you canceled on her she would have to pay 50% of the cost. This is unacceptable. Very disappointed in your service. read more

Hit or miss depending on masseuer. Very average and often tey to upsale to 90 min or other service. Front desk is very professional but after trying six massage therapists in one year, will look elsewhere. Deep tissue is more loke putting lotion on you. I am used to profrssional starting on one bosy part then to next but here they seem random. read more

I've been a member since 2019 and get the best massages (Amy) and facials (Michele). Even compared to a few recent trips to high end "spas" they are still the best. I experience lower back issues and Amy saves the day. And my skin has truly improved thanks to both the treatments and advice I get from Michelle. read more

Amazing massage today with Kyla! She was extremely professional, responsive to my questions, asked me questions and my concerns prior to my service. Probably the BEST massage I've had since moving back to Connecticut! I am very particular after 2 cervical surgeries this year... Call and schedule an appointment with her... you will not be disappointed! read more

** 4 stars for Denise ** 3 stars for Massage Envy I've had quite a few massages in my life, and my latest 50-minute massage with Denise definitely delivered in some of the most important aspects of a massage experience. Denise used very strong pressure, which is what I was looking for, and she was able to find some really knotty spots not only in obvious places like my shoulders but also my pectorals, neck, and face. She spent a lot of time working on the knots, adjusting my body as necessary to help increase blood flow. I've had very few massages where the masseuse would address specific areas this diligently. I was a little less impressed with the work she did on my calves and legs, but I think she was in a hurry. (I was the last very late appointment of the day.) I appreciated that she gave me some tips on things to do outside of M.E. based on what she was able to feel on my body. M.E. is definitely a nice, tranquil space. However, when there are people walking through the hallways, you can definitely hear them. In terms of the room, I couldn't help but notice that the music was all over the place, which I found distracting (e.g., from piano classical style to more tranquil to wildlife sounds). The table has a heating option, which is awesome, but the sheets did not always stay in place, and the thread count was lower than other places. Definitely a good option if you're not super picky. read more

It has been a few years since I have been here but I am so scarred from my visit that I just have to leave a review to get it off my chest. My massage therapist was 15 minutes late to my session and did not add 15 minutes for me. So I paid full price for a 60 minute massage and only got 45 minutes. Then, she decided to slurp out of an empty cup the entire massage so thank god it was only 45 minutes because I wanted to rip my hair out. So much for relaxing right? Then someone slid a piece of paper under the door, she stopped massaging me to read it, searched around the room for lord knows what, then resumed. 5 minutes later, someone KNOCKS on the door and the massage therapists walked out of the room only to come back in, turn the lights up, and ASK ME if I saw a $5 bill while I was getting undressed. Horrible horrible horrible experience that years later I still think about it. I wish I knew my massage therapists name but I think I mentally blocked it out because of how bad she was. read more

Massage Envy in Canton is clean and relaxing. The staff is friendly and inviting. However, above all else, my therapist Jordan is phenomenal. I have been seeing him exclusively for two years, and have never been disappointed. Jordan knows the best pressure points and really adjusts to my personal needs. He is funny and friendly, but then let's you relax if that's what the situation dictates. He is amazing! I highly recommend ME Canton if you have never tried it before! read more

This is my first, and not last, time here, Jayne took care of me, and seeing as it's my first professional massage I really have no basis for comparison. But here goes. The staff is friendly, very friendly, very professional. I've read other reviews that the waiting room is small, but it is comfortable with the hot pillow for the neck (highly recommend). The massage table is very comfortable, and Jayne really knew how to hit the right spots. So, first time, not knowing what to expect, I can't say whether they were exceeded in that area, but I can say, I was the single most relaxing hour I have known. Will update when I go back next month, but for now, if you've been wondering, really, take the time out to pamper yourself, it really is a great treat that I am looking forward to again. read more

I had my first facial and it was amazing!! The staff was very attentive and helpful without being pushy. Can't wait to go back!

After being a consistent customer for three years along with my husband I was given total disregard when an emergency came up... I couldn't make an appt due to my child being sick their front desk woman could care less. She took away my treatment and offered me a cancellation form for my membership!! Customers are not valued at all at thus location!! ... and no phone call from the manager or owner after being a loyal customer for years. read more

I had been to the Massage Envy in Canton for a Yelp Elite event (which was phenomenal) and I was excited to go back and see Nadine for a follow up facial in December. Unfortunately my appointment got canceled by Massage Envy and I wasn't able to rebook prior to the holiday. I received a ME gift card for Christmas and thought what a perfect time to use it after starting my new job. I was able to rebook a facial appointment with Nadine, who is very sweet and very knowledgeable, and showed up five minutes late because of traffic. I apologized profusely and everything was great. Nadine took me right away and got to work on getting rid of the imperfections in my skin to start fresh for the new year. After my facial I went to the front desk to pay and was given a pretty hard-core sales push to join the monthly membership. I thought about it, but considering I just started a new job the $65 a month was a little steep for me. I wouldn't be going to get a facial monthly and I certainly wasn't going to be getting a massage monthly. It just didn't seem like a good enough value for me. When I declined politely for the second time I was then offered a six-month membership, however I wasn't told what that monthly membership would fee would be... I was told that if I decided to join when I came back in March for another facial that they would try and waive the sign-up fees for the program if I wanted to join. While I completely understand the idea of the monthly membership, the sales tactic was a little too high pressure for me. I actually ended up feeling a little uncomfortable. I don't know if I'll return after my next scheduled appointment, just because the cost of the services does essentially double from the introductory cost, but if there something new to report after my next appointment I will. read more

I used to love this Massage Envy but recently They have gone downhill. The front desk is disorganized and not helpful. Their booking system or error on the part of the employees left me with two mistakes in scheduled massages. When I called to speak with a manager I was told she would get back to me. A week passed and no contact. Her excuse was that she was swamped. We were patrons for over a year and will never go back. Massages consistently started late or ended early. We have switched to the West Hartford location. If you decided to roll the dice and go here request Brittany because she's one of the very few that won't talk to you the entire massage. read more

I always look forward to getting a massage at Massage Envy. The majority of the massage therapists I've seen have been great. The only area for improvement would be scheduling. It's difficult to get a weekend appointment, even scheduling a week in advance. I would probably go more often if it were possible. read more

Place was clean, staff were friendly and professional! My masseuse was awesome! She knew the spots to work on and she even named the muscles!! As much as I like a friendly staff and even though my masseuse was awesome, she talked too much. I don't mean to sound rude but the first couple minutes of chatting is ok but not the whole session :( I was in the mood to relax, especially after coming from a 12hr shift... I was really looking forward to knocking out and savoring my 90min deep tissue massage. Lastly, I don't like the whole sales talk of signing up for a membership so one could get a more "affordable" session after because apparently the first session is an introductory price only. Ive been to other massage places that have better services without having to deal with the sales talk after what's supposed to be a relaxing session. read more

I have been a member at Massage Envy for over 5 years and it is so worth it! All of the massage therapists are very attentive and skilled. I usually see Amber and not only do I receive a great massage every month but she also provides helpful stretching ideas. The front office staff are always helpful and friendly as well! As a Dental Hygienist with tight upper body and hand muscles it is extremely helpful. Thank you Amber and the rest of Massage Envy staff in Canton CT! read more

II had the best experiences at massage envy! I have been having trouble with my Rotator cuff For a year and a half and my masseuse was able to work that muscle and cure that pain. She's very knowledgeable of all my muscles. Every time I call the shop the greeters are always pleasant and encouraging. I'm so glad I chose massage envy for my massage therapy, it's not a luxury it's a necessity for me. read more

Thoroughly enjoyed my recent massage. Therapist was friendly and professional. Look forward to my next visit.

I am not a first timer for massages and didn't really know what to expect with a chain massage organization. The Canton location was clean, the girls at the front desk were friendly and my masseuse did a really good job. She was quiet and strong. My shoulders are a bit of a mess, but I didn't hear her complain or grunt once! Loved: 1. the hours, open until 10pm?! That's fantastic for a busy person who actually works during the day. 2. My masseuse. Nice work Lindsey. You got me to enroll in the monthly massage with your skills. 3. The lighting. Dark and peaceful. Thanks for cranking that down. 4. Music. I have a thing for reeds and Native American soundtracks. The harps were a little nuts though. Skip that track. 5. The price. Definitely do able. 6. Location. So close to my house and near my grocery store and chipotle. 7. I can get a facial instead of a massage as part of my enrollment. Non loves: 1. The enrollment. I'll definitely do it, but I don't like commitment. We shall see... 2. When another masseuse has their door open chatting with a client, I can hear it. Hacking guy was not soothing. But that lasted less than 5 minutes during my 1.5 hr massage. Tolerable. Would love: 1. Aromatherapy would be awesome! 2. Decaf tea and more lounge chairs, but I get it. People are messy and they probably don't want to have to clean up constantly. 3. If they had a bigger lounge and a steam room I'd be there weekly. But alas, 1 hr for $60, 1.5 for $75. It makes sense they don't have everything. I really enjoyed it! read more

By far the best Massage Envy I've been to and I've been to several from Boston to NY to South Carolina and Florida. And Aimee Sue gives the BEST prenatal massages ever!!!! read more

Went for my first ever massage here. Not an expert in the field of massages, but I really enjoyed it. I heard stories about pushy sales to join the Membership program. They did show me the details of it, but certainly weren't pushy about it. As for the massage, Brittany was amazing. The rooms are clean, have a relaxing atmosphere and I loved the heated tables you lay on. I guess some may say they are pricey, but to me this is a little luxury that I wouldn't do often so it was fine for me. Unless I'm missing something, this place was exactly what I would expect for a relaxing massage. Thank you Brittany! read more

Overpriced and terrible customer service! Massages are shorter than advertised and they charge for every little thing. The membership is not worth it, go down the street to Comfy massage, an incredible experience! read more

Love this place. Have had three massages so far all have been great. Conor has used appropriate pressure and has helped my bad shoulder and back a lot. Also the people at the front desk have been helpful supportive and friendly. The waiting room is small but I find it still a relaxing and slow paced. I recommend massage envy and getting a membership! read more

I've had plenty of massages in my life and I've dealt with my share of humans and I must say that from my first email question to Jenalle(so?), until the time I left the actual massage, I would have to say this with the overall best experience. When you have a manager that strong , you're lucky ! Joyce was excellent and help me with some stretching and ideas for my chronic pain I will definitely be back in fact I pre-booked:-) read more

I had a massage Wednesday with Kyla and she was amazing! She was very attentive with listening to my medical concerns coming in. She gave the best massage I have had to date and had a welcoming attitude. Will definitely be back to see her! read more

I have been going to Massage Envy once a month for over a year. I've gone through a few massage therapists (one left & one cut her hours) but I've found every one of them all to be excellent. Not too chatty and always checking to make sure pressure is good, etc. I have always walked away feeling relaxed and my back has never felt better. The only concern I have is that they are not always running on time, although it could be because the previous client was late, and I only get 50 minutes on the table. I expect 55 minutes with 5 minutes to change in/out of clothes. If a client is late, they should be the one who is impacted by their tardiness. Overall, I am very happy with this establishment. Nancy F. read more

PROS- clean, friendly, warm (hate when the room is chilly), welcoming and great message. Deborah really worked on getting my knots out and relieving my tension in my tightest areas. CONS- small room, could hear the other doors open and people talk while in hallway, small waiting area read more

I have been here twice now for a massage. I had different therapists both visits and both were great! The waiting area, bathrooms and massage rooms are well kept and very relaxing. I was a bit apprehensive being a chain and all, but very pleased by the professionalism and quality and ranges of services. I would recommend this location highly. read more