I really like this massage envy location. My massage therapist is very attentive and listen's to my needs and identify's my problems regarding my muscles and pain. The customer service team is helpful and friendly. The location is clean and very relaxing upon your arrival. I will definitely continue booking with my therapist. read more

I had a membership for about 15 years. I came to this location from the time it opened after covid. The massages I received were amazing. The issue I had was that I had a bi-weekly standing appointment. Their system does not accommodate perpetual ongoing standing appointments, so you have to stay on top of them. My therapist was very hard to get in with, so I was sure to ask the girls up front to extend my appointments out as far as they could. twice, they failed to do so, and I lost my standing appointment to someone else. I scheduled as far out as I could once it opened up, and asked to ensure it didn't happen again. It happened again. There is no loyalty to their consistent clients. I finally gave up and found a therapist elsewhere. read more

Good plan to get ... they have members ship!!! you can go get massage at anytime you want with the person who is special for your problem Karen is my favorite. she well deserved 5 stars... read more

I had a 90-minute massage with Jacob. I told him at the beginning that I wanted a whole-body massage, but my problem areas are my neck, shoulders & lower back. He spent just under an hour on my upper back and barely worked on my lower back and neck. He sped through the rest of the massage, barely massaging my arms/legs - it was more like he was just applying and rubbing in the lotion. I left feeling pretty much the same as when I walked in. I shared this feedback with the receptionist and she apologized, but didn't offer anything to make it right. I was still charged $128. read more

About half the time you'll be rebooking rather than going. My wife has been booking this location for a message over the past years and about half the time they will call a few hours before saying they can't do the massage. So she'll have to rebook or settle for a facial some other time in the day instead. When you have small children this is a pain to deal with. Now most recently on mothers day she got a call ~3 hours before hand saying they can't have her come in on her scheduled time. To my fellow husbands, don't book this location for your wife. You'll have to deal with your wife looking forward to their massage only to deal with a frustrating call as she tries to find another time to fit it in as Message Envy cancels with a few hours notice. In fairness they did offer some comps next time she comes in but we'll see if they cancel with a few hours notice again. Turns out they canceled 3 times in April on my mother-in-law! read more

I was visiting on vacation and had the good fortune to get a massage from Juan who gave one of the best massages I have ever had. He was intuitive and found all the knots and delivered a massage worthy of a five star hotel. I wish I live closer but I'll be back. read more

For me, my monthly facial is an hour of bliss. Not just because it is an hour away from my phone, work, chaos etc., but because someone else is taking care of you for an hour. And for me.....that person is Jessica. Obviously I am not her only client, but for that hour it feels like I am. She knows my skin and cares about what it needs and at the same time aims to just help me relax while I am with her. If you want an hour (or even more) to just let someone else take care of you, go see Jessica!!! read more

I get my massages/facials at Massage Envy in Mission Viejo or Lake Forest and I am very satisfied with the company. Everyone and everything is terrific at their facility. Thank you again for everything! read more

I would love to leave a fantastic review for a spectacular service that I received here, but I can't. Today marks the 2nd time that I have received a cancelation call and lost out on my scheduled massage. The 1st time, as I was walking out the door. Today, less than 24 hours prior to my appt time. Such a harsh cancelation policy- where is MY 50% or 100% cancelation reimbursement for your emergency cancelations? Sadly, there is no way that I can receive the money back from the gift card I have, so I'm stuck. Such a disappointment. read more

Alright... Doris... This woman knowns how to give a massage and she really cares about the experience you have. The combo of Doris' skills with the CBD enhancement was magical. I had the best sleep last night that I have had in a VERY long time. Feeling happy and grateful :) read more

I have been a member of Massage Envy for almost 10 years. I highly recommend them, and here is why: Self-care is something we all aspire to, but it's the first thing we sacrifice when we get busy. I LOVE being a member. Every month they bill me for a service and it ends up that every month I get something done. Sometimes I fall behind, but the credits stay on your account and I can go more frequently for a while until I use the credits I've already paid for. It's a great incentive to actually meet your goal of focusing on self care. The biggest complaint I've ever heard about Massage Envy is that "they push the membership too hard" well...that's because you should have one. I travel all around the country. And there is always a Massage Envy nearby. Have you ever tried to get a massage at a hotel? Or destination? It's almost 3x the price. I always use Massage Envy when I'm in places like Vegas or Seattle. Much cheaper. I've been going to this particular location for years. My favorite therapist is Jay!! Jay is excellent, very attentive. Sometimes we talk, and sometimes we don't. He's a great conversationalist. Jay has worked with me through multiple sports injuries (from running) and he gives me valuable info that I've shared with my physical therapist when massage needed to be escalated to medical care. I also highly recommend Isiah he also always is very professional and does deep tissue work. Everyone at this location is very professional and I hope you enjoy your next service. read more

This location is very clean and staff all wear masks. Pao is excellent! Very skilled and knowledgeable. Will definitely be going back to this location. read more

Sarah Melton, Esthetician, was very pleasant and knowledgeable! I was looking for a anti aging treatment and she recommended several chemical peels to achieve my goal. I look forward to my next appt! Thank you, Sarah read more

No one answers the phone and no appointments are available to book... Would have loved to have come here... read more

I've gone to get 4 massages so far from two different masseuses and they have all been great! If you're looking for a deep massage and trigger points , Avany is your girl! Also the staff up front has always been kind and welcoming to me! Shout out to Brittyn! Thanks Mission Viejo Team! read more

This place is super relaxing and the staff is super helpful and kind. This was given to me as a gift, and when i went to review pricing to make another appointment, i learned how pricey it actually is. If you have the money to go , you should because its worth it. The masseuse know what theyre doing and you feel so much more relaxed afterwards. Side note: i would not recommend the facial if youve got sensitive skin and cannot consistently go to keep it maintained because i had more acne leaving the place than going in, and some scars . read more

Just had the most amazing facial with Jasmine at this location. It was very educational and informative on my skin. I love the new products that she recommended me highly recommend her. read more

I appreciated several things about my experience at MV south - ME. Upon entering business I found the area clean and relaxing. The restroom is always clean and available. The lady at the reception desk was friendly and very helpful and had a positive attitude. My therapist was amazing. Jay is always professional and goes above and beyond in treating his clients. I do often recommend this business to friends. I am grateful for this ME family. read more

This facility is so mismanaged Therapists call at the last minute to cancel even as I am walking into receive my treatment (90 minutes) this is NOT THE FIRST TIME THIS HAS HAPPENED!!! Then, No call back from the Manager to apologize or try to make amends. I was guaranteed by two staff members that I would receive a call back STILL WAITING NO "Customer Service" HERE! Why would I want to continue my Membership? read more

AMAZING massage by " DORIS" ... A rejuvenating facial experience by " SARAH" .. I so recommend them. Not only do they give you the service you want They educate ! So amazing . read more

I have been a happy member of Massage Envy for 7 years now. I signed up at the Dana Point location and transferred to the MV South location once DP closed its doors. The main reason I chose MV South was due to my Esthetician, Summer. I followed Summer from Dana Point and it's worth the extra few minutes to drive there. I have had facials, chemical peels and micro derms and have been 100% satisfied each and every time. Summer is extremely knowledgeable when it comes to skincare, and she is very friendly & personable as well. I have received tons of compliments on my skin over the years and attribute it all to Summer and Massage Envy! Also, the front desk gals at MV South are always welcoming and assist with a smile. read more

Jasmine did my facial, and she was excellent! Super knowledgeable and nonjudgmental, Jasmine was extremely helpful. I will definitely be back. read more

It's always nice to get pampered at Massage Envy. I love coming to get facials chemical peels and microdermabrasion infusions. Everyone of the aesthetician have been wonderful and knowledgeable. I leave feeling refreshed. I have also had good experiences with most of my massage therapists. Make sure to tell them exactly what type of pressure you like and they can provide you with the best massage. The front desk people are great as well handling tips and scheduling for your next appointment. I also love the convenience of the ME app : ) read more

I've been going to facials with Katie. She is very good and excellent work. I am very comfortable with her. Very relaxing atmosphere. Best place get treat yourself! read more

I always look forward to my massage sessions. Pilar is absolutely amazing and has magic hands! She listened to my requests and worked on my tight back and knots. Thanks Pilar!! read more

I recently went to Massage Envy at Mission Viejo South. I had a great experience from start to end. My massage therapies was Jamie. I have had many massages. I would say that hers was one of the best. I highly recommend them and highly recommend Jamie. read more

This particular Massage Envy is on top of it!! I called on the off chance they would get a cancellation and to my surprise they rang back! I was scheduled with a massage therapist I've never been with and was really impressed! I highly recommend Juan!! He was amazing!! read more

Absolutely love massage envy! Front desk is always kind and provides information needed. Oscar Luna is the absolute best! I have bad shoulders and he was able to focus on that and really help relieve some pressure for me! Very kind and professional! read more

The massage I got here was decent and good, stacy did a good job and really worked the knots in my back I would recommend this place and I would come back again read more

Massage Envy - Front entrance - Massage Near Me - Mission Viejo, California

I've gotten three chemical peels with Traci and it's been great! I'm looking forward to continue my treatments the next few months

Jay G is the best!! He is my neck specialist!! Wish I could afford to go every week. Always great customer service at this location too!

I have always had a great experience at Massage Envy no matter which therapist I have used. The front desk staff is always kind and helpful also. I've been a member for over a decade and I expect to be going there for many more years to come. read more

Juan was great and the receptionist was very pleasant. Masseuse asked good questions to customize the service to my liking. Will be back!

Amazing crew and everyone I've worked with had great attitudes :) ask for cancellation list if No messages are available they r really good with calling u back read more

Whether I get a massage or facial the service is always great. The staff is very friendly and helpful. I get a deep tissue massage, so scheduling is a bit harder but worth it. Once you go 90 minutes, you'll never go back!! read more

The message therapist really do a great job. So far i love everyone of them. They all know how to do firm or deep tissue.

Paige gave me an amazing massage. She asked me questions about myself, listened to what I wanted and delivered!

Massage is an important part of my health routine. Kevin gives me a deep tissue massage to get out my knots.

Got recommended by one of my friends to come to this place but took me some time to actually go, since I'm not into these type of stuff. I Went on a Tuesday walked in clueless & all I have to say is that I highly recommend everyone to try it out. If your looking for a good time to relax & free you're mind go in and ask for JASMINE. She took really good care of my face and gave me the right treatment that I needed. Gave me a whole transformation. My face felt so much cleaner and really smooth. So thank you JASMINE for the great customer service. read more

Pilar was wonderful!! I had the most amazing deep tissue massage. It was exactly what my body needed. Therapeutic love. Thank you!!