Shannon always does an amazing job! Frankly, everybody there is wonderful. Great staff as well. read more

Jessica was wonderful! Sensitive to what you need and I left there feeling so relaxed ! Thank you read more

Samantha really helped my aching, hurting feet!! Her pressure and pressure points were right on target.

These 5 stars are for Aaron and his amazing facials! I had a dark spot that I've been working on for years with another aesthetician and through IPL, and one session with Aaron lightened it up more than ever. I'm now going to commit to more facials with him. Aaron is so supportive and customer oriented. He's a gem! read more

Tiffany at Massage Envy is fabulous afraid to leave this review in case somebody else steals my spots!!!!! She's so friendly and sweet Highly recommended therapist. Really hard to find good therapist in the Foothills. read more

They have been billing my wife's American Express card $80 per month. She had a balance of $400. She passed away from a brain tumor on August 11, 2026. Massage Envy is demanding that I pay $10 per massage to transfer the five massages ($400/$80=5 massages) or a total of $50. How callous and uncaring can they be? read more

Tiffany is wonderful but not easy to schedule due to her popularit. Book early as her schedule fills quickly.

Jessica is excellent!!! Professional, effective. Deep knowledge of useful knowledge on anatomy. read more

I had a great massage today from Samantha! Good massages are very dependent on your service provider, and Samantha never disappoints! She always listens and takes care of any special needs while providing a great full body massage. I'll be coming back! read more

Edward is an outstanding therapist. He's extremely experienced, attuned, and attentive, and his deep tissue work provides healing and relief. read more

Tiffany is the best!!! She takes to respect the quiet in the which I really appreciate.

Tiffany is amazing. She's the queen of the neck. The other staff are helpful and courteous.

I Schedule a facial at 10:15, at 10:45 I was at the front desk finished with my facial. She skipped several steps according to the description on the websit. I get massages regularly! When I joined 2 years ago it was wonderful. Hot towels on feet after the message to clean off the lotion before putting on shoes, flip flops. A towel over eyes for adding relaxation and also to guard your noise from garlic breath of the therapist above your face. Yes! It was gross. It's a small touch that many massage places offer, and it would have made the overall experience more comfortable and complete. read more

C.K. is truly Massage Envy's "resident healer". I was experiencing significant lower back pain, and he was very knowledgeable about the areas that needed attention. He provided an excellent massage that was incredibly helpful and made a noticeable difference. I really appreciate his knowledge, skill,, and willingness to help. read more

Andrés was incredibly good at his craft and did a great job accessing what my needs were!

Tiffany was wonderful. Best deep tissue massage. The atmosphere was relaxing . I will come again.

Samantha is an excellent massage therapist. She listens, is receptive and always provides feedback. I highly recommend her.

Shannon at Massage Envy in the foothills is hands down the BEST! 10/10..... I highly recommend!!

My sessions with Andres are wonderful. You can tell he is passionate about his work and has a great understanding of how to address the issues of the body through massage. I would highly recommend Andres. read more

BEWARE! This is my experience at this Massage Envy location and I want to document what I believe are unethical and unacceptable business practices. I have been a Massage Envy member for over two years. During that time, the quality of service at this location has deteriorated to the point where I will never return not only to this location, but to any Massage Envy franchise. The issues include: Tips being withheld or "taken" from therapists, Appointments being canceled by the location with little to no notice, Refusal to refund prepaid services when cancellations are initiated by the business, Chronic mismanagement, resulting in nearly all competent therapists leaving As a customer, it is unacceptable to prepay for services, have the business cancel on me, and then be told I cannot receive a refund. That is not only poor customer service, it borders on deceptive business practices. The environment at this location is chaotic and poorly run, and it is obvious why the best therapists have quit. The experience has gone from disappointing to outright infuriating. I am requesting: A full refund for any prepaid services that were canceled by the location. Documentation of how Massage Envy addresses reports of tip theft and employee mistreatment. Confirmation that this complaint has been escalated to appropriate management. It is honestly shocking that this location is still operating. I expect a response and resolution. BUT I doubt I will. read more

Jessica gave me a wonderful massage today listen to me regarding my pain and needs. She had really great techniques and a really welcoming personality read more

Tiffany is a great masseuse. The waiting area is attractive and well-maintained, and seldom crowded.

CK was the best!! Massage GOAT! A true master of his craft. Best massage of my life!!

I love massage envy! CK is super easy to book and does a great job personalizing each session to what you need.

I just had my third my massage with CK and it was truly life changing. CK has helped me so much with my back problems and my posture I am no longer living in pain. It is truly incredible what CK is capable of and he has so much skill and passion for what he does. I highly recommend getting a massage from CK 1000/10 for sure, if I could give a higher rating than 5 stars I would!! #amazing read more

Claudia is the best. She listens to me and works on my bad areas. She does not ignore other areas. I always feel good when I leave.

Aaron is the best! He has been correcting my daughter's acne scars and helping me to rejuvenate my aging skin. He creates a calm and relaxing environment during your treatment. I highly recommend him for any of your skincare needs. read more

We have two free gift sessions here. Either a facial Or a massage. My wife chose a massage. She liked it, female masseuse , but decided it could have been more inclusive. I ll decide if I go in or give the other half of the gift card for my wife. Either way, fine for me. read more

This was my second massage by Danielle at the Old Spanish Trail location. She was AMAZING! I asked her to focus on my neck, shoulders and back. My neck was so tight I couldn't turn my head without pain. She worked on the areas very hard, I bet her hands and fingers will be sore. She was able to get the kinks out and loosen up my neck. I am grateful! read more

Think long and hard before you enroll in the membership program offered by Massage Envy. It's akin to indentured servitude. I have been a member for many years and during Covid and subsequently I have not been able to utilize my credits as quickly as they accumulated. I am now in the position of having a large number of credits that in all likelihood will never be able to work down. None of the options available to me under the membership program are particularly appealing. I can just cancel my membership and forfeit all the credits in my account worth well in excess of $1,000. I can continue my membership and try to utilize the credits in my account faster than I earn new ones which is highly unlikely. ME has offered no other relief such as suspending the accumulation of new credits until I have worked down my existing credits. The membership program in my case is like a roach motel. What goes in never comes out!! read more

Had Julian today and he was amazing. Much needed after a hockey tournament. He's super nice and did a great job. Thanks man!!

Had Samantha has my masseuse this week. She did a wonderful job! She was very peaceful and calm with me and did exactly what I asked for. Lobby was a little bit less than to be desired but was nice once you got into the rooms. read more

Decent massage. However, I arrived exactly at my appointment time, took 2 mins to sign a waiver, was then told the massage is only 50 mins (confirmed by the fine print on the website after the fact. So, fine just be aware they allocate 5mins prior and after for "consultation" - which in my experience essentially equates to a max of two mins total) My spidey senses were activated in the moment so I actually timed the massage and it came to only 45 mins total. I let them know this when checking out but they said because I had to sign the intake/waiver form this time was taken from my massage. I let them know there was no mention of getting there early to complete this. I also received a text confirmation in advance that had no mention of needing to arrive early. Additionally, I found it strange that during the "consultation" that the masseuse never asked about pressure, nor was this asked in the intake form. Very strange... and in all my massage experiences this is not a common practice from all angles. read more

Shantel, at the Sunrise location is the bomb!!! Best, in the west I won't use any other therapists. read more

Booked in the online portal and wanted a firm massage. Got a call an hour before my appointment saying they were double booked and could only do an hour. I said I'd rather reschedule- suddenly they're not double booked anymore. Went in and the massage therapist says "I only do light to medium"... Le Sigh. I seriously just paid 150 dollars to have lotion rubbed on me for 90 minutes. Was a mediocre massage, a mediocre experience and when checking out I got the hard close for a membership. My tip of the day is: I can put lotion on my body at home for freeeeeee!!! Definitely not for the crowd that likes deep tissue massage or hassle free booking. read more

I've been a member here for the past two years until today. Booked a 90 minute massage a MONTH in advance. Office cancelled the appointment a day before the appointment with NO notice to me did not have another availability until another month out. Go anywhere else but here. Massage Envy Foothills, you are the worst location by far. read more

Iliana or something sounding similar, very rude and tasteless. I had to cancel last minute to take my dog to the emergency vet. I asked if it would be possible to wave the 50% charge for having to reschedule considering the circumstances - which for the record I pulled something in my back and needed this massage, but my dog possibly having a broken back took priority . I completely understand any business with a strict cancellation policy so it didn't bother me a whole lot when she stated that. HOWEVER, professionalism and class would have made her mouth stop after that. Instead, Iliana decided to be condescending and tacky while she dragged out how the "staff needs to still make money", "because this is how they make their living, you know so they can live". She repeated this 3-4 times with the same condescending tone. Her lack of empathy and tackiness in a moment she could have been a professional representation of Massage Envy is why myself and my family will never come to this location and will be canceling our subscription/monthly passes. read more

Ask for Phoenix, she's the best! I booked a massage because I was desperate to relieve my severe neck pain since I travel so much by plane. My neck felt so stiff that when I stretch it I hear a pop each time. Told her about my concerns and where exactly it hurts. She focused on that area of my neck and my shoulders, gave me tips on how to stretch at home, and voila! My neck pain is gone the next day. Would definitely come back here for her! read more

My girlfriend and I scheduled same day massages after a weekend of rugby. Both of us were a little dinged up from the 3-game tournament we played and needed a massage that would get the kinks out and have us back to 100% While I have had massages in Tucson before, I have never been to Massage Envy but decided to give it a try after my dad bought me a gift card. My girlfriend has never had a massage before so it was a totally new experience for her and she loved it. The timing was very convenient we chose to go after our practice and so our appointment was at 9pm. Since we have such busy schedules, I was surprised we were able to find something right away with masseuses who could do a firm pressure sports massage for both of us. Ani and Sabrina welcomed us when we arrived and took us through the entry paperwork which is very detailed to make sure the massage is tailored to you, they also asked us some more specific questions once we completed the papers. After our massage they also checked us out and helped us sign up for a membership. They rock! We had Zach and Anthony for our masseuses. Both asked us about our daily lives both of which are filled with Crossfit, rugby and working in a group home and while they are all very rewarding activities they can take a toll on the body. We went over areas of pain and what type of pressure we could handle, also being told we could ask them to get firmer or let up whenever during the massage. Upon leaving we both felt like our kinks were worked out and that Zach and Anthony paid close attention to what we asked for during our hour session. It was so great that we are coming back monthly now! Already scheduled the next session. read more

Massage Envy - Awesome front desk staff, Ani and Sabrina, helping us get set up with our much needed Massage Envy membership! - Massage Near Me - Tucson, Arizona

This review is for management of this location. I have been calling for 2 weeks trying to get help with my account. After having an account with them for six years, I had to cancel recently. Shortly after I canceled, I found out I was pregnant. I tried to call and have them transfer my last credit to my husband, since I was denied service because I was pregnant. I called and spoke to the front desk many times and was reassured I would be getting a call later on in the day. However, no one ever contacted me, and now my credit is expiring and I will lose out on the money I paid. As someone who was a loyal client for 6 years, I shouldn't be working this hard to get my last credit transferred. Not only was this a waste of money, but a waste of time. Shame on you for making someone have to struggle this hard to get respect after being a loyal customer for so long. I warn anybody about signing up for a membership, as they do not take you, your time, or your money seriously. read more