I with my husband went this massage place to try our first time. We had an amazing experience. Lily and Lola did a great job. $70/hour. We paid $25 tips for each masher. They very friendly, giving us a discount for first time, plus a free hand mask. We are very happy and for sure will come back again! read more

Massage One - Massage Therapy Near Me - Livermore, California

The Groupon ad was quite confusing Couldn't find the place on 1st Street parking lot Wanted a deep tissue and received a less than average Sweetish massage She spend half of the massage on my ass !!! Tipped her $10 and she acted like I shit in her hand Needless to say WILL NOT be back read more

Let me start by saying I've had many massages over the years from high-end spas to more budget-friendly places. Therefore I have a good sense of what to expect. Unfortunately, this was honestly the strangest most uncomfortable experience I've ever had. I received this massage as a gift through Groupon. When I arrived and showed my coupon, the front desk employee immediately asked how much it was for. I explained it was a gift and that the price wasn't listed on the voucher, which clearly stated "60-Minute Swedish Massage with Hot Stones." Despite that, she seemed unable to move past the issue, even calling another employee before finally taking me to a room. The "room" turned out to be a large open space with two massage chairs and two tables. I wasn't told where to put my belongings or which table to use. It felt uncomfortable and exposed right from the start. I soon realized the woman at the front desk was also the only employee working and she was the one performing the massage. Throughout the session, it became clear she lacked professional training. She left the room twice--once to answer the phone and another time to get a hot towel--leaving the door wide open both times while I was lying there covered only by a sheet. The second time, she was gone so long I wasn't sure if the massage was over. At several points, it also seemed like she was using her phone during the massage, as she worked one-handed and appeared distracted. Overall, the experience was awkward, unprofessional, and uncomfortable, the complete opposite of relaxing. To top it off, she never used the hot stones that were included in the package, but by that point, I just wanted to leave. I would not recommend this place. While I understand Groupon deals can vary in quality, this experience fell far below even basic expectations. If you're considering this establishment, I'd suggest saving your money or spending a bit more elsewhere for a truly professional massage. read more

Listen! I've never had a bad massage out of this place, but some things have changed. First the prices have gone up, which is understandable. But they seem to have imposed a mandated minimum tip amount which is expected before the service. I have no problem tipping, and I always do. But it seemed weird to mandate it and have minimum amounts. But anyway like I said my massage was fabulous. It wasn't the most relaxing as there was a lot of noise from the neighboring restaurants, (think industrial kitchen sounds) but it definitely did what it needed to do, and my massues was intuitive and kind. read more

Great massage. Sofia did an amazing job. Will definitely return. Thank you massage one.

I came here with a Groupon for a 30 min foot massage and 30 minute back massage. The staff here was very friendly and attentive but there was a bit of a language barrier which did make explaining things a bit difficult. My massage was very good and felt like a therapeutic massage vs a relaxing massage. I normally prefer a relaxing massage. The atmosphere itself is relaxing but it's definitely get what you pay for. The prices are very reasonable but you're not going to get luxury because that's not what you're paying for. I would definitely recommend this place to friends for a massage. read more

Massage One - Foot massage chair - Massage Therapy Near Me - Livermore, California

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Great massage. Went with a Groupon for a 60 minute and hot stone massage. Was able to get a quick appointment. The massage was as hard as I preferred and she was able to get out many of the knots in my back. The hot stone massage was great. Really enjoyed the hot towel wipe down to remove the massage oil. They also offer couples massages. Would come back if we are in the area. read more

Had a really great Swedish type of massage here with my friend - honestly one of the best I've ever had. I do want to say that unlike older experiences, using Groupon to redeem my offer was a little tricky since the staff didn't speak much English but they did in fact take it at the end. Pretty reasonably priced here even without the Groupon so it's a great, reasonably affordable place to go for anyone in the Livermore/Tri Valley area. read more

Talked during the massage. Stoped twice to answer phone. Inconsistent and lacking in technique. Worst of all I was charged a 3 dollar processing fee TWICE and BULLIED for a bigger tip. read more

My husband and I came in for massages over Mother's Day weekend, and we had a great experience. The masseuses were very welcoming and highly professional. We both really enjoyed our massages, which included a relaxing hot stone treatment. The staff spoke Mandarin abdEnglish, but communication was easy and the service was excellent. As a thoughtful touch for Mother's Day, they gave a single rose to each of the ladies, which was very sweet. Overall, we had a wonderfully soothing and memorable massage session. We don't live around here but if we have the chance we'll definitely be back! read more

Everything was great! Vanessa deserves 10 stars! She is the one who will find your tough spot and will work on it without you telling her. She is very knowledgeable, nice, and pays great attention to a customer need. Highly recommending this place. read more

This lady has the rudest customer service I've ever received. She wanted to hide behind her ring camera and yell at us in the lobby stating that we were liars and that we had already used our Groupon for services when in fact we called to verify they had availability before purchasing 15 mins prior to purchasing. She continued to accuse of us being liars but wouldn't show her face. After her staff finally figure out that they just looked at the Groupon wrong and in fact it was still valid, we then said forget it and wanted to leave and get a refund after being treated so poorly. Not until we finally left 45 mins later.. then she wanted to come out and show her face. DO NOT RECOMMEND THIS PLACE AT ALL. THE RUDEST STAFF EVER. read more

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I felt cheated and deceived, and I will never return to this place. On top of that, the massage therapist was not experienced. read more

Massage One - I felt cheated and deceived, and I will never return to this place. On top of that, the massage therapist was not experienced. - Massage Therapy Near Me - Livermore, California

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Oh boy, things seem to have changed QUITE a bit since our last visit. Disorganized, no attention to client service, subpar massage, and just overall SKETCHY. Will not return. read more

They keep changing masseuse's and don't speak English., total waste of time. I don't want to keep repeating my self!!!!! keep your employees. read more

Great massage! Very relaxing. Thank You Vanessa, very professional and masterful with the massage. I will be coming back. This is a 1st class, clean, and tranquil environment. read more

I found this place on Groupon. My husband and I went in for a 60 minute couple's massage and both got a Swedish massage with hot stones. Ben worked on my husband while Lisa helped me. As a CMT myself I can attest that Lisa has a lot of knowledge and experience. She found areas on my body that I didn't even realize needed attention. She's also very kind while remaining professional. After receiving a massage my husband feels better, too. I definitely recommend this business to anyone who has the chance to go. read more

They would not honor the Groupon we had, so now working with Groupon to get my money back. Stay away, way too many reputable companies to utilize without the grief. read more

Sofia was awesome, she is a rock star in her massage and had a great experience. Five star review!!!! Kudos !

I made an appointment for noon but when I showed up they told me to come back in an half hour because they were busy. I returned at 12:30 and after several minutes was taken to a room that had two chairs and two tables. The man entered the room at 12:40 and got things together then left for hot towels. He did not start the massage until 12:45. He told me that he would massage my feet and someone else would massage my back because he had to leave to pick kids up from school. I thought this was annoying but I moved past it. At 1:06 he stopped massaging me and left to get a warm towel and was done with the "30 minute" foot massage by 1:10. After a few minutes a woman began the back massage and she did a good job. But she told me that the man said the massage would be over at 1:30. I told her no, he didn't start the massage until 12:45 so massage should go to 1:45. During the time she massaged me she had to leave the room twice because someone walked into the business and she was the only employee there. So that reduced the total amount of time I should have received but I was going to look past that too. But as I was getting ready to leave I heard the man come into the business and was talking very loudly to the woman. At one point the man opened the door to the room I was in while I was changing. He never entered but it sure seemed like he was going to. When I left the room he began yelling st me that he started the massage at 1:40 and he knows because he looked at the clock. I told him I was on my phone and was paying attention to the time since I had to wait and while he entered the room at 12:40, he didn't begin massaging me until 12:45. The man continued to argue with me and was upset that I had a longer massage experience than he thought I should have. Ultimately, if we go by his clock, I received 5 minutes more than he thinks I should have (none of this included the time the woman had to stop my massage and help people at the counter). This man yelled at me for several minutes about what time he started the massage. Terrible customer service! I tipped the woman for her part of the massage and left. They also have a sign on the wall with minimum tipping amounts, which is approximately a 30% tip. Not the best massage I've ever had but certainly the worse experience I ever had! read more

As a Certified Massage Therapist I'm always in need of extra body maintenance. I treated my hubby and I to a couples deep tissue and hot stones massage and we were blown away! Lisa truly healed and restored my body with such skill! We both left like two young teenagers who had just experienced the best date ever. I will no longer go anywhere else! Highly recommend Massage One in Livermore! read more

Massage One - Hubby and me at Massage One! - Massage Therapy Near Me - Livermore, California

Great deep tissue massage. Recommend to all looking for relaxation and tension relief.

Don't go here. The therapist was late and they would not honor my groupon. Go to a more reputable business.

Massage was great. Had a good experience. Very clean environment and they are very gentle. Went in due to lower back ache and now I'm feeling a lot better. The full soft tissue massage was worth it. read more

Couples massage was well worth it with friendly staff and relaxing atmosphere! Will be back again thank you

Will definitely be back. Everything was very clean, beds were heated, masseuse was incredible! Very friendly staff and incredibly accommodating!!! read more

My wife and I had a couple of massage. We were treated with the best customer service anyone could ask for. Monica and Lisa we're amazing gentle and consistently asked if we were doing OK I highly recommend that everyone gets a massage, especially here! read more

Had a wonderful first time here. The staff was extremely friendly and accommodating, rooms were very clean and relaxing and the massage felt very thorough - would definitely recommend! read more

Massage here is a therapy for me, Nesa( not sure If I heard the name right ) is very knowledgeable and thorough! Better than going to a Chiropractic! Location is very clean and classy. Highly recommended for neck pain, back pain and more ! read more

Clean, very professional,and great place to get massage. The customer service was awesome and they really get those knots out. I would recommend this place if you want a good massage. read more

I had a massage with Monica and she was very sweet she gives a great deep tissue massage while making sure you are comfortable The place is very clean and professional I will definitely go back! I was very tense going in and I feel incredibly relaxed now ! read more

Anna and Monica were so sweet and welcoming! My boyfriend and I bought our couples massage from Groupon. It was a 90 minute massage and we added the deep tissue massage. It was so worth it! My shoulders were so tight. Monica was focusing my on shoulders which felt soo good. We both feel relieved. Thank you both! We'll definitely come back! read more

Massage One - Couples Massage - Massage Therapy Near Me - Livermore, California

Went in for a massage last week and the ladies here were very professional and gave great massages! I will definitely come back again!

Monica the masseuse was amazing! She listened to my concerns and worked on knots Indidnt realized I had. I particularly enjoyed the fact that she incorporated stretches into the massage. The location is quiet and very clean. This will be my go to for foot reflexology and deep tissue massage. read more

It wasn't the right service I chose from Groupon. It was such a painful massage like they thought it's deep tissue and hot stone for an hour. It's not. I chose Swedish massage with hot stone. I wasn't happy about it and felt like I wasted time there. I went to another massage place and I felt more relaxed. If it's a good massage, you will still kinda feel the massages on your back. I didn't have cash to give them tips so I was allowed to leave. read more

Wife and I went here for a massage. The place is quite and clean. The staff is thoughtful and provide excellent service. We will definitely return! Thank you!! read more

I had an amazing massage experience with Tiffany... Thank you to Massage One for the great service they provided. Thank you Tiffany and Konica read more

Just had a one hour couples massage and my wife and I are sooooo relaxed! Such a positive experience from the moment we entered. They were so very friendly and the place was very clean and tranquil. Most of the all the massages were excellent. Skilled and experienced hands for sure! read more

My right shoulder, biceps and arm were stiff and in some pain due to constant use of computer mouse. This morning, masseuse Cindy did a very nice full body massage, and she paid special attention to my painful areas upon my request. She worked so well that my pain is gone and my shoulder, arm and biceps area is now back to normal. Lisa, the other masseuse worked with my wife. My wife also reports that her massage was very nice. The location is quiet, the facility is very clean; rooms were relaxing. we highly recommend Massage One to all families! read more

I have been working out for 6 weeks feeling sore in every place. Monica gave me the message I've ever had in my life. I feel great! I left feeling so relaxed this was exactly what o needed. Highly recommend this establishment. I'll be back. Thank you, Vivian Garcia read more