OUTSTANDING! I had been looking for a great salon since moving back to NY and just found it in Massa's Hair Studio. Hear me loud and clear - hair stylist and owner Massa knows how to create order out of chaos. She's an impeccably talented stylist with skill, wit and patience as well as an amazing knack for detail. She cares about the health of your hair while making sure you look like a million bucks when you walk out of the doors of the salon. From color, cut or even extensions, Massa is a genius when it comes to hair. She wants you to feel like your best self and even helped me nail down my overall personal style. With her salon located in the heart of Staten Island, Massa has created a chic and very welcoming environment that all should experience. Massa uses quality products during your services which will leave you feeling pampered - the way lall queens should feel! Do yourself a favor this year - visit Massa's Hair Studio and treat yo' self!!! read more

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Great service, fast and they listen to what you actually want. I went in at 1230am and was done by 3am. I got mid length boho braids

Called for an appointment since they specialize in extensions and was advised I needed to pay for a consultation..A stylist that specializes in extensions and takes appointments online that were available only to tell you she is booked when you call is not my cup of Joe! Found a spot with free consultation! read more

BUYER BEWARE Massa will start pulling out your hair if she starts getting jealous of you and if you don't tip her $100+ if you have nice things and post on Instagram because she's envious of girls 16 years younger than her - She's been doing my hair for 7 years and never has done it this tight. She was acting like a weirdo but I brushed it off. Massa put the first weave in my head for senior prom all to start pulling it out years later because I've gotten way more successful than she can handle. She did my hair on 12/23 and I took it out on 12/26. The pictures attached are the result. She's a talented stylist when her insecurities aren't getting the best of her. Best wishes to all current and future clients, nu read more

Massa's Hair Studio - Hair pulled out fro the root - Hair Extensions Near Me - Staten Island, New York

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Massa is a true professional. What I love is she respects your time and she get to know what you like and ensures you leave happy. She's done weaves and wigs for me. I will not go any place else because she gets me and she make me look awesome. Even my hubby raves about her. Lol Call her and trust me you will not be disappointed. Attached pic is a custom wig she did for me with Indian hair. I freaking LOVE HER read more

Massa's Hair Studio - Hair Extensions Near Me - Staten Island, New York

Never again. Over priced, charges different ppl different prices for the same service. Thought I found a good salon to go to but my experience here with Massa was such a turn off. She cancels appointments even if you confirm. They don't offer any complimentary water or drinks as most salons that charge $200+ a style usually do. The salon was dark & basic in decor. Just a total disappointment. I've told all my friends about my experience and warned them not to patronize this shop because number one they're unprofessional, they over charge and they cancel appointments randomly even after confirmation. Just don't go here.. it's not worth the headache. And she doesn't appreciate your business anyway. read more

The place is tres chic, warm and has a friendly atmosphere. I had a relaxer, treatment, coloring and a weave done by Massa and she even successfully persuade me (got me out of my comfort zone) to try a new style and I love it! If you are accustomed to exceptional customer service and expect quality work for your money then Massa's Hair Studio is the right place. It is definitely an alternative to salons on 5th Ave. PS: free refreshments read more

Massa is awesome! I went this past Saturday and got a full head sew-in and I love it! I am very much a perfectionist and I believe I have found my weaving match! She takes her time to make sure every strand is perfectly in place but she's not overly slow. She went over a couple of tips for my natural hair and also how to keep the weave looking and feeling new. The hair studio is probably the cleanest salon ive ever been to, and everyone was nice! I will definitely be going back! Thanks Massa!! read more

What I thought was a good haircut and highlights was actually very very damaged hair from being over processed and ripped at while wet with a comb. This was covered up by a good blow out and lots and lots of morrocan oil product. Be prepared to wait as they take a long time to do anything and lots of weave clients take up time and attention. Receptionist has very poor customer service skills. read more

I've been to Massa hair studio two times altogether. My first time there, I arrived 10 minutes late because I couldn't locate the place. I called to let them know I was going to be late in advance because I was simply lost and received a very nasty remark from the receptionist. I was also told that I would have to wait until their done with another client. I took it with a grain of salt because I desperately needed my hair done. When I arrived, there was only one client who was already almost done. They made me wait for about 30 minutes (I should've left then) while they sat behind the reception area talking. Massa finally started my hair. From then on she was very nice and polite. I loved my install however it was a little too tight. I decided to go back a second time, as a last resort because my usual hair dresser (Narcisse) was all booked up. That ended up being the biggest hair nightmare of my life. Long story short I had to take out my weave after a week because it was so tight by scalp was oozing. I had hair loss. She's very good at styling but be prepared to lose your edges. Never again will I go there for any services. read more

Great blowouts, love the Moroccan hair products & friendly staff!!

Massa has been my secret for years and she's so good it's hard to share! Massa is hands down the best stylist in NYC for weaves, cuts, blowouts, color and more! I hike two hours to see her because she's that bomb. Seriously. Her weave installs are unparalleled. People will 100% think it's your natural hair. If you're looking for super high-quality, banging hair at a competitive price - go see Massa! read more

This salon is ultra chic with a professional and welcoming atmosphere. The staff are attentive, friendly, and make you feel very comfortable. Massa is amazing!!!! She was very professional with her approach and offered great insight. She colored my hair red, gave me blonde ombre highlights, and also cut and styled my hair. The results came out gorgeous and I am in love with what she created!! I get so many compliments on my hair and how unique it looks. This salon is a hidden gem on the island. If you are looking for the experience of a high end salon, with really reasonable prices, Massa's is the place!! read more

Easy to make appointments via on-line, reminders via text messages, clean shop, love being the only client, fast and efficient, skilled at weaving and a perfect haircut everytime. Well worth the travel to Staten Island. read more

I attempted to book an appointment here after reading all the reviews. Unfortunately I could not locate the salon on Casleton avenue (I was a resident of West Brighton for ten years) when I called the telephone number I was abruptly asked what my call was in reference to, after explaining how I wanted to walk in to make sure someone could do the style I wanted. Ummmm I thought I was calling a hair salon?! I was then told the "shop" was booked solidand coldly hung up on. I wasn't asked if I needed anything specific, or if I could be squeezed in. I'm not sure this business is still functioning out of the address listed since it's virtually invisible, and the telephone is answered with questioning customers. Too bad, I'll just bring my business elsewhere. Rude service by phone, I'm sure it's the same in person. read more

I am a long-time client, beginning my journey with Massa and her incredible team in 2013. I always leave with a high-quality, long lasting, reasonably priced hairstyle (including natural hair blow outs/flat ironing/curling, weaves, cuts/trims and customized coloring) that turns the heads of colleagues, friends and strangers alike. Beyond the stellar service, the energy of the salon--warm, inviting and respectful--cannot be beat. I am a customer for life. When you make your appointment, tell Massa that Erin sent you! read more

I've been with Massa for about 2 years and I started of walk in and now a customer forever! I was welcomed, treated wonderfully, and my damaged hair has grown since being in her care! I think she is very skillful and knowledgeable about hair! I would recommend anyone to come here as she a very versatile hairstylist! This hair salon is now my home. read more

Best hair salon in NYC! I always leave feeling like a new woman! Friendly environment. Place is always clean. And the best hair care products are used on your hair. read more

This is the BEST place on the island by far....after my first visit I felt like I knew Massa for years. She gave me a consultation before touching my hair. I've been a customer for over 2 years now and wouldn't let anyone but her touch my hair. She will having you feeling and looking like a Million Dollars... read more

I went to Massa's this weekend and had a great experience. I was on a very tight time schedule this Saturday, so I was pleasantly surprised when she started working on my hair immediately when I arrived. Her great customer service was just the beginning, my hair came out perfect and she even showed me some tricks on how to maintain it when I didn't come to the salon. Let's just say its several days later and I am still getting compliments!!! Thanks again Massa for everything! read more

Always too busy, never willing to accommodate you. They try to sell you Morrocan Oil products the whole time they are doing your hair. Very ghetto & styling not the greatest. Save yourself the trouble & head somewhere else! read more

If you are looking for a salon with an ultra professional staff, quality hair stylist and highly efficient care, Massa's hair studio is it! I am 2 weeks out from getting a full weave and this beautiful salon and let me tell you, i have never been more satisfied. Massa and her staff are very friendly, they are efficient so waiting periods are brief and they are engaging so time flies while you're in the chair! If you want a close to home city salon experience with amazing prices where you come out looking Fabulous, TRY MASSAS!! read more

My experience at Massa's Hair Studio was just OK. I would have to say the verdict is still out. My experience with booking an appointment whether it was with the receptionist or via the online booking portal has been a nightmare. If I had to base my whole experience around my interactions with the receptionist Abigail I would give Massa's a big fat ZERO. A receptionist is the first point of contact with the outside public; s/he should always be able to communicate properly about your brand/services and I never get this when I go to Massa's Hair Studio. The receptionist voice is low and unclear, she gives the wrong information, she can't communicate the price list, and after question you ask she puts you on a long hold. Also her favorite line is "Were booked". A few times I had to bypass her madness and speak directly to Massa. I have to add she also washes hair(that was a horrible experience). The whole time I got my hair washed she played around with the water setting. The water went from hot to scolding hot to cold. I watched her do the same thing with a few other clients. Despite the complaints I had about the receptionist and her hair washing techniques, the hair service I received was decent. They used MoraccanOil products which agreed with my hair texture, and she blew out my hair without using a blow dryer comb attachment that you see a lot of hair dressers use on kinky hair and was also able to keep the integrity of my thickness. I was also confident in her cutting/ styling skills. She was very personally and talkative, however I thought the convo went dry when she found out I wasn't African. She has a lot of weave clients so if you come in for a basic service be prepared to wait. My appointment was scheduled for 12pm and I left at 3:40pm. My hair was washed at 12:20 and I sat with wet hair up until 2:30 ( I was annoyed but had to charge that to the game). Also I would like to speak about the cleanliness of the shop. When your sweeping and there is more DUST than hair on the floor that is a problem. Also the sinks had hair residue left in them and the towels had a WEIRD smell. read more

I've been a client of Massa's for many years now and I can honestly say she always gets it right. Customer service is amazing. She goes above and beyond to give you exactly what you ask for! After Every experience with her I leave satisfied knowing I've placed my hair in the right hands. Who ever hasn't tried her is doing themselves a a major disservice. By the way her salon decor is AMAZING!!!!!! Thank me later guys!!!! read more

Absolutely love the way Massa maintains and styles my hair. I started my transition from perm to natural hair about a year ago and my natural hair is growing in beautifully thanks to Massa's care. The customer service is great and shes super friendly. The salon has a great chic and upscale atmosphere. Love this salon! read more