I had an emergency. I was across the border, changing into my outfit for an evening out with my SO,…read morewhen the zipper splits and breaks completely. Oh no, what do I do? Well I checked for alterations in my area, three came up. The first told me there was no way he could fix my zipper that day (which frankly is bs as it takes less than an hour and I was willing to pay extra, but I digress). The second shop didn't even have a tailor on site! What nonsense! Finally, after two and a half hours of walking around Detroit, I came to this lovely shop. I walked in, about to burst into tears at the thought of my ruined plans, and begged if there was any way he could fix my zipper. I didn't care what it looked like, I just needed to wear it. "If course I can! Give me your name and number, it'll be ready in an hour". So much weight was just lifted off of my shoulders. You see, you can't go to a fancy restaurant in ratty shorts and a stained tank top (Starbucks and bumps in the sidewalk don't mix). My boyfriend and I walked around the corner and grabbed a beer while we waited. Half a pint and about 20 minutes later, I was greeted with a text that said my garment was ready. When I sent a text to say we'd be there shortly and he had my eternal thanks, I got a simple text back: "it's what I DO!" My dress looks beautiful. It was masterfully altered. I am beyond grateful that this wonderful man decided to help me. He knows what's he's doing, he's kind and very gracious. I am beyond tempted to bring all of my alteration needs across the border just to bring this man my business. I hope that anyone reading this is moved to his shop as well. You will not be disappointed.

I first heard of this place because I was looking for quick alterations on my Halloween costume…read more My costume was too long so I needed them shortened, Clark (the owner) agreed to do in just a couple of hours and even delivered it to my office (which was only a few blocks from his shop) so I said okay to $30. He did alright on my costume, although I wasn't too worried about it since I was probably only going to wear it once. I then decided to give Clark another try on a pair of jeans I just got from Madewell because I needed them done in the next two days (sidenote: Madewell will hem any pair of pants you purchase from them, but unfortunately I also needed some tapering). When I arrived at his shop to drop my pair of jeans, I had an unsettling feeling in my stomach as if I should just turn around and bring my jeans elsewhere for a number of reasons: 1.) His shop is so unorganized located in an abandoned building (220 Bagley Ave.), there were piles of clothes carelessly stacked on the floor which basically took up 2/10 of his shop, 2.) After I tried the jeans on so he can measure/pin it, he disappeared into the back for almost 5 minutes. I waited and waited until I finally rang the doorbell again to remind him that I was still waiting, 3.) Finally, Clark didn't even have the proper pins to mark it, which I thought was unacceptable for a tailor! He just held my jeans to where I said I wanted them and then told me "I've got it." But I insisted that he use pins or something to mark where I wanted it to start and how tight I wanted it around my ankles. To my surprise, Clark called me within two hours and told me my jeans are ready and he will drop them off at the lobby of my office. I didn't have time to inspect it prior to giving Clark my payment, but when I had a chance to look at it later that day, it was very obvious that the job was VERY POORLY DONE. I didn't have to try it on to notice that the cut itself did not gradually get slimmer at the end like I would expect from a tapering job, rather the bottom of the pants bluntly got tighter- it looked like an amateur's work. Furthermore, I examined the sewing and it was noticeable that the thread was loose and carelessly uneven. I called Clark and expressed my utter disappointment and asked for my money back. He simply replied with "No, I can't do that". Be forewarned, Clark is a scammer! You are better off going to Eddie's Alterations in Royal Oak. I've had most of my alterations done by Eddie. He is very meticulous, does an amazing stitch work, and the clothes always come back so much better. But he does take some time, which is why I tried Clark to begin with - big mistake!

I am new to Michigan and work with the airlines. I happened to find this business on an apple map…read moresearch and lucked up! Great company, very nice people and good quality work! I travel often so I am not always able to pick up and sometimes I need same day! They always try to accommodate. I highly recommend!

Paid over $100 for dry cleaning and my coat still has stains that I had to spot clean. Substandard…read moreand over priced. Go elsewhere

I have been going to Quality Care Cleaners (Livonia, MI-W.8 Mile Rd.) since the early 90's …read more - Best Customer Service - Best press of clothing - The most pleasant, kind and friendly folks. - Family owned/operated - You're one of the family - Always professional and reliable - Overall experience: Excellent - Job well done on people skills

I have been a customer of Quality Care Cleaners for many years. The incredible professional job…read morethey consistently perform as well as the warm personal care is phenomenal. I HIGHLY RECOMMEND Quality Care Cleaners.

I most recently needed zippers fixed on differed coats and the staff were very helpful and…read moreprofessional with their recommendations. They completed the work in a timely manner and did a great job with their attention to detail, neat work and the price was appropriate for the work completed.

Experience was fine. However, based on the hours listed on Yelp. They were open on Sunday. When I…read morewent on Monday I told them about not being there on Sunday. They said it's been that way for some time. I asked them to update Yelp.

Great experience! Had a custom suit made here and it came out even better than I expected. Everyone…read morewas really friendly and helpful, and they made sure everything fit perfectly. I'll definitely be back and would recommend this place to anyone looking for a custom suit.