This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

ITD did an awesome job setting up our t.v./speaker/AV configuration. We'd been looking at…read moreunsightly wires, etc. forever and now wish we'd done this a long time ago. Jeremy fished wires in two rooms without a problem, and there isn't a single wire on show. I highly recommend ITD if you are looking for prompt, professional and courteous service. We could not be happier.

Do not work with them owner is husband wife team and they set up a time to come between 2-5 I did…read moretell them I have to rely on owner to open the house. I asked them to come around 3 and wife Mitchell started arguing and very rude. I think they don't care or want our business...

Had a 65" flatscreen TV installed using an existing TV wall mount kit. At the time of…read moreinstallation, I thought the mounting was performed satisfactorily. Only after a couple of weeks later did I notice that some wires in the back of the TV needed to be better organized and secured. My ethernet cable was wedged (pinched) between the mounting bracket and wall plate when it had not been with the previous flatscreen TV, so I concluded that it occurred during this installation. Called the business back on a Friday to address the issue and the owner indicated he would stop by my home to fix the problem on the following Monday, but that was the last time he communicated with me (I texted him over the weekend but he did not respond). I also left a voice message but received no reply. I subsequently freed the ethernet cable from the pinched position, and the wire was damaged (protective sheath exposed) but was still functional. My advice to others is to be wary that the business owner may not contact you after services are rendered and paid and make sure your wires are tidy during installation.

Matt was great, he arrived slightly earlier than promised and immediately got to work mounting my…read morenew TV on the wall. After finishing the install he walked me through the set up procedure and then finished up by hooking up another TV that I had. Was very impressed with his work.

I have used Domes on several occasions and find them extremely helpful and professional. Their…read moreknowledge of the audio and video environment is above reproach but may seem pricey to some folks. They are more than willing to consult and work within your budget

Recently had the upstairs room over the garage converted into a theater space with a huge 120 inch…read morescreen, surround sound and a high-def projector installed. Project took about 3 weeks from order to completion. The team came out and did an estimate, measurements, and got their proposal back within a week. After the deposit and items were ordered it was fast - like two weeks and they were calling to schedule the installation time. The team that came out were great - and over two days they got everything done and managed to do it in the space without damaging anything inside the room - you'd never know this didn't come with the home. Really really happy. So far so good, everything works perfectly and the room has great sound and the large screen is amazing. They have a really nice show room on Laskin Rd where you can see their custom lighting, sample the sounds and screens, and look around.

Cannon recommend these guys. One disaster after another and this is what we are left with. We asked…read morefor the tv to be centered on the wall but it's basically sitting on the mantle. The first time they were out here they were five hours late with no communication, made several measuring mistakes which resulted in 9 holes in our wall and the technician staying until almost midnight. He left the tv not mounted properly for two weeks before he finally came back and still didn't mount the tv properly. We are now out $600 and will need to hire someone else to mount the tv properly. They also accused me of trying to discredit their veteran-owned business by leaving a bad review even tho the pictures speak for themselves. And btw the husband is a combat veteran so that accusation is laughable.

This place was awesome!! I called in last minute and on a weekend. The owner came in to install a…read morewall mount the very next day. I would recommend this place to anyone, support local business!

Don't trust them get everything in writing and make sure you fully read the contract not what's…read moreposted on their site or what's in home security system review pages!!!!!!! I recently got this system July31 from defenders Inc/protect your home. During the security walk thru I was informed I had a 30 day trial period which I specifically asked about due to going out to sea( I'm in the military) This trial period is actually 3 days in the contract(which the installer accidentally sent to the wrong email). When I went to cancel due to poor customer service as well as other reasons such as some of those listed next . One reason had to call 4 times to get the contract as well as for the gift card which I still never received. Another reason is the system also had several false fire alarms late at night some of which I was present for some I wasn't. I was charged 75% of my contract a fee that was almost $1600 as well as not refunded for the 1600 worth of equipment I purchased in July.This organization has several reviews and such with similar things all over the internet. A short google search will tell you that they have a tendency to try to stick it to you or fail to adequately explain the trial period and canceling while having items such as the 3 day period in the lengthy contract. Be aware defenders customer service as well as corporate have done nothing to remedy this as they used a third party to install so they feel they are not responsible for what the contracted out or agreements made in their name.

Very professional and educational on security needs for my family. I highly recommend ADT for all…read moreof your security needs. Peace of mind!

I moved into a house with my in-laws. I switched my Verizon FIOS to my new address. The Verizon…read moretech was at the house for over 7 hours, he said "I got you Internet but you don't have tv; it's an internal wiring issue so that's your problem". I was thinking of hiring someone to wall mount the five tvs anyway so that was it. I hired WSC and in one day they had all the tvs, a sound bar, and 5.1 surround system and all xboxes and blu ray players connected. Everything works, wires are hidden, looks great. Don't waste money on squads of geeks, nerds or other nationally known names for socially awkward people; go with WSC!

Don't recommend this company after scheduling an appt then taking off early to be here and…read moreconfirming the appt the day before with his employees. The owner decided not to come to my house cause I accidentally hung up on him while working on a pipe that busted under my sink with water going everywhere. When I called back he was very bitter and refused to come out. As a response to the owner this 100% valid review as I scheduled this time last week and confirmed this time with his staff yesterday. I then took time off early to be here to find a floor full of water right has called and I did accidentally hung up on him. Once I get it under control I called the number back to see who I hung up on and apologize to find out that it was WSC who the refused to come out. Then when I explained what happened he was not professional in fact very bitter and refused to come out. I stand by what I posted and I told you the pipe busted when I called back. Also again it was accident as I was under the sink on the phone another company.

Tri-Tronics came to my rescue again today. Over the weekend one of my security system sensors…read moredeveloped a fault before the system was activated for the night. I heard nothing but kept getting automated calls from Central Monitoring. If I didn't get to the phone in time both my trusted contacts and I got text messages. It became awful in the hour before midnight with one call after another. After the system was armed & I was in bed I received a call from a real person at Central Monitoring. It was about 1:30am. So I asked her if she could turn off notifications for that sensor until I could get Tri-Tronics out to correct the problem. After confirming my identity she did just that. When I got up this morning (late from lack of sleep) I called and spoke with Alexis, the owner. She promised to send Justin, my and the dog's favorite technician, out within the next two hours. He came even sooner. Justin reset my system, which he said could possibly correct the problem. He also offered me option of ordering a new sensor, which is the option I chose. At my request he turned off the errant sensor to assure the problem didn't reoccur before the new sensor arrived, Once again Tri-Tronics came to my rescue quickly. The system has made me feel so much more secure since my husband died. The value versus the cost of the system over the years has been immeasurable. It has just continued to work with sensor battery replacements every few years. Thank you Tri-Tronics, and especially Alexis & Justin. You have made me feel so much safer. I highly recommend the choice of this local business if you're considering a security system.

The house we bought has this system in it. We didn't have…read moreto set up anything new with it. But our experience almost 2 years has been great. They always respond to any mishaps of button pushing or forgetting to disarm the alarm. Very satisfied with this company and glad we didn't go with ADT.