Love these guys and highly recommend them. I've used them twice now. The folks in their central…read moreoffice are friendly and will get a plumber out to your home as quickly as they can. Both times I used them, the plumbers correctly diagnosed the issues and quickly resolved the issues same day at a reasonable price. The plumbers were very friendly, too, and, clearly, took customer satisfaction seriously.

Came to give a quote for toilet repair or replacement, but I never heard back from them. Said it…read morecould cost thousands of dollars. I said that's fine but please give me a quote. 2 stars instead of 1 because the quote was very easy to schedule.

These guys are great. Alberto was super knowledgeable and friendly, helped find the right parts to…read morefix the sink, and was fast and fair in his pricing. He also came that day and we talked about classic cars! This is the second time i've used Oakland Rooter and both times have been execllent. I recommend them bigtime! Thanks so much.

Best plumbers in Oakland!…read more I had a low water pressure problem in my kitchen and an issue with my dishwasher. I couldn't tell if the problem was the plumbing or if I needed a new dishwasher. Enter Oakland Rooter & Plumbing. Jose, the plumber that came to service my kitchen plumbing, was kind, professional and very skillful. He explained how he was diagnosing the situation and the process of elimination he was going through to get to the bottom of the issue. I especially appreciated that as a woman that loves learning about how things work. Jose answered all my questions and had some great analogies to explain the plumbing situation. I also appreciated that there was no upselling. Jose was clear about the tiers of support and associated costs and was honest about his recommendations and what would help. In the end, my plumbing issues were resolved at a reasonable price. I felt like I got five star service AND I learned a bit about how my kitchen plumbing works. Great service all around!

Seriously the best experience. Billy is kind, patient, thoughtful, considerate, fair, and friendly…read more Customer for life and glad to have found him.

Billy was very friendly and professional. He was communicative and thorough in describing what…read moreneeded to be done and what my options were. He gave me a a very reasonable price for his work and even advised me on how to save money for what I needed to get done. Also helped me set up my Moen Flo app. Just above and beyond great service. Would definitely use again!

Terrific service, availability, and responsiveness. Edgar was great! Would definitely hire again if…read moreI needed to.

Organized, professional and clear communications. Easy to work with. Will definitely use him again.read more

We had an unexpected issue (leaky wall faucets) when trying to get a new washing machine installed,…read moreand Ramon was able to come within a few hours to fix it. I appreciated being able to speak directly to him when I called, versus a dispatch service. He was up front and honest about the work required, how long it would take, cost, and possible (if unlikely) complications. All went smoothly. On his way out he kindly gave us some tips on other (unrelated) plumbing stuff to pay attention to / start saving for. As much as we wish the washer issue didn't happen in the first place, we're grateful that it ended up connecting us with Ramon!

Responded quickly when I had a leaky water heater and later replaced some old pipes. Work was done…read morequickly and well. Ramon is a pleasure to work with.

Water in my kitchen sink started backing up. I tried the baking soda and vinegar trick. No good…read more Tried the plunger. Nope. Checked the P-trap under the sink. Yeah, no. I ran an auger down the drainpipe. Nothing. Time to call the professionals. Jorge came out on short notice and handled the issue quickly and professionally. He cleared the drain pipe with a Big-Boy auger and used a scope to inspect the area just to make sure. He was fast, courteous, and very easy to work with. I appreciate the prompt response and his professionalism. Jorge is a Superstar! The other positive reviews tell the story. If you need fast reliable plumbing help, contact J.J. Rooter & Plumbing.

I wish they had completed the job they started, fixed what they broke (our water main) and…read morecommunicated with us. Did I mention they splashed mud on the front of our house and didn't bother to rinse or wipe it off?

Ted came highly recommended by our neighborhood email list, and I couldn't be happier with the job…read morehe did. I reached out to get some cat wall furniture hung up (shelves, steps, and other things for the cat to jump and climb on), and it was super easy to get a quote and schedule a time. I imagine it's a somewhat small job for him compared to some of the reviews I saw here, but it's something I didn't have the skills to do myself, and I appreciated him taking it on. I will definitely be reaching out again in the future! It's such a relief to have someone I can rely on to take care of these things. He was professional, quick, and I am so happy seeing the shelves up (and knowing they're secure). Ted has one more fan in our email list!

This is going to be long, but it needs to be, because the experience unfolded slowly and then all…read moreat once. I hired Ted because he seemed professional at first: reasonable quote (not the cheapest), clear scope of work, and a stated one-year warranty. I waited about a week for him to come out. The first red flag was timing. He said he'd arrive between 9:30 and 10:30. At 9:50 he texted that he was "wrapping up his morning job" and needed to get fuel, with no ETA. He arrived at 11. When he came in, he put foot covers on his shoes -- and then immediately stepped outside and back into my house, tracking dirt onto my carpet. He didn't have enough material to protect the floors where he'd be working, so I laid down plastic myself. He didn't seem particularly concerned about keeping the space clean. As the work began, things went downhill quickly. Ted started cutting into my walls and ceiling far more than expected. What should have been a relatively contained wiring job turned into multiple drywall openings -- including a long, thin strip cut from the power box toward the bathroom. As I write this, I have a drywall professional repairing all of these cuts. Once I realized how much drywall he was removing, I asked him to stop cutting and to check with me before making any more openings. I also asked how much he would charge to repair the drywall. He responded defensively, saying, "I didn't agree to that -- check your texts," as if I were asking him to fix it for free. He even threatened to leave. I clarified several times that I was simply asking for a quote. He never gave one, and instead just continued working. The long strip he cut was supposedly needed to run a new power wire. Ted initially insisted the wire would need to run under the ceiling joists -- essentially beneath the drywall -- and that I'd "just mud and tape it." I've done enough drywall work myself to know that this is incorrect. I used a flashlight to show him existing wiring running properly over the joists. He eventually conceded that it might be possible. Later, he called me to say he'd need to extend the strip further because he didn't have a straight pole to fish the wire. I paused, thought about it, and realized I owned steel fish tape -- the correct tool for exactly this purpose. When I showed it to him, he glanced at it and said, dismissively, "That's for conduit," and turned away. I explained that fish tape is used for precisely this situation. He repeated, "It's for conduit," several times. When I tried to demonstrate its flexibility, he raised his voice and said, "Look, I don't want to get lectured, okay?" At that point, I had to tell him not to raise his voice at me in my own home. Eventually I suggested he just try the tool, and if he needed help I'd assist. He asked if we could "do it together," which struck me as odd. I declined. Later, I found the wire successfully run over the joists -- using the fish tape. After calling me again about needing yet another cut, I asked him to leave. By that point, the house was extremely dirty. Drywall dust was everywhere, and the carpet was full of debris. Ted insisted on vacuuming before leaving, despite the job being unfinished and the walls and ceiling being full of holes. I told him it was fine and that he could go. He kept insisting. At one point I looked down and noticed he was standing on my carpet without foot covers, after removing the plastic I'd put down. I finally had to tell him to leave very directly. The next day, a licensed electrician came to finish and clean up the work. He installed the remaining fan with zero additional cuts except for the one required to vent it outside -- not the cuts Ted said were necessary. We actually laughed together at how bad the previous work was. He also confirmed that the new circuit Ted had run was unnecessary. After checking the fan's power requirements, he simply removed the cable Ted installed and powered the fan from the existing circuit. I'm now having him come back later this week to fix a mistake Ted made on the fan he did install. One final detail: Ted left for about two and a half hours mid-job, and when he returned, he immediately smoked a cigarette in front of my house. I'm honestly baffled by how this person has positive reviews. I regret hiring him, waiting for him, and not ending the job sooner. Ted started out sounding professional, but that professionalism did not extend to his workmanship, communication, or conduct in my home. Edit: I see this guy replied to my review! I'm disappointed to see this response mischaracterizes both my expectations and my conduct. At no point did I ask for free drywall repair, nor did I yell at or curse at anyone. The core facts remain unchanged: unnecessary drywall cuts were made, the work was left unfinished, and a licensed electrician later confirmed much of the work was unnecessary and corrected it. I've shared my experience so others can make an informed decision.

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote from Justin, the owner. This is a small company so I communicated only with Justin throughout the process. I really like that, because with bigger companies, communicating with different staff can be like a game of telephone and has resulted in a lot more work for me as the homeowner. And ultimately part of what you're paying for is the additional office staff, bureaucracy, etc. I received 3 quotes for this job. 2 quotes from bigger companies both came in around $7100. I went with Justin's quote at around $6700 and I am very happy with my decision. Justin also included an additional mixing valve as part of his quote, which effectively increases the usable capacity of our 65-gallon tank to about 80 gallons. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given the short duration of evaluation for Navien's product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get from either plumbing companies. This made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien. Justin installs State heat pump water heaters (a pro brand of AO Smith that is made in the US). It was really easy working with him and he got the permit very quickly. He came an additional time to our house, because our electrician didn't finish his part of the install. He didn't need to do this. I feel he is a very trustworthy person and stands by his work. We're very happy we selected him for this install!

I called Justin when the water heater died at my rental condo in Albany. He arrived a few hours…read moreafter we spoke and Justin installed an amazing replacement unit the following day! My tenants and I were overjoyed at his amazing professionalism and quick turnaround. I highly recommend Justin and will gladly hire him again.