I will not be returning to this clinic under any circumstances. I was referred there by my primary…read moredentist for evaluation of a single gum above an implant that appeared to be in slightly suspicious condition, and the staff treated me as if I had been referred for total neglect of my mouth that was going to require comprehensive treatment. They obviously had not read the referral from my dentist. The ambiance of the clinic was highly unprofessional, beginning with the high energy bumpety-bump music they had blaring over their PA system, in contrast with the soothing music that most clinics play in an attempt to put their patients in a calm mood. The receptionist began by giving me a big spiel about how the clinic had me cornered and how I was not going to get out of paying for whatever treatment I was going to need. I ended up being charged around $550 AFTER insurance for a bunch of X-rays, deep cleaning of a single gum and a recommendation for no further treatment, $200 of which I was required to pay up front before they would even see me. The nurse, Minnie, kept asking me the same questions I had already answered in their extensive on line questionnaire after considerable research in my records, and I repeatedly told her that she was wasting everybody's time by insisting on asking me these same questions when I did not know the answers off the top of my head, and that if she wanted correct information, she was going to have to refer to the answers I had submitted on line. After taking my blood pressure, she treated me to a lecture about how blood pressure can be elevated when one is at the doctor's office, as if this had been the first time I had ever visited a medical clinic (I am obviously no spring chicken). When she started singing to the bumpety-bump music, I thought it couldn't get any worse until I was sent to the hygienist, who set the tone for her portion of the visit by "thoughtfully" asking me whether I brushed my teeth, and if so, with what. The entire staff was unbelievably condescending, and I was made to feel like a juvenile delinquent being referred to a probation officer rather than a valued patient being referred for medical treatment. Dr. Zhu himself was super friendly and professional, both in my initial visit and in the followup visit, and he gave me an evaluation of my condition that I thought was eminently candid and honest. l could not believe the contrast between his professionalism and the slum-like demeanor of the clinic staff. My gut reaction was that he needs to join a different clinic. I reported my experience to my regular dentist, whom I highly respect (in contrast with the staff of this clinic, who appeared to think that she was a hack), and she was deeply apologetic and thanked me for my feedback. This was not her first choice for a periodontal clinic to refer me to, and I can see why. She only made this referral after I requested a clinic that was closer to my home than the clinic where she initially wanted me to go. I told her that after what I had been through, I would go any distance to avoid Northwest Periodontics and Implants if I should ever again need evaluation by a periodontist, and that if her own staff behaved like the staff of Northwest Periodontics and Implants, I would immediately jump ship and seek out a different dentist.

Had a crown done 25 years ago, I did not know it was attached to a bridge . Crown came off popped…read moreup bridge.they did all my implants , they look great.

I went to see Dr. Cheng last month for a gum graft. The whole experience was very positive and I…read morewould definitely go back to her for any other periodontics work in the future. I had a total of 3 appointments with her (1 for a consultation, 1 for the procedure, and 1 for follow up). Each time her receptionist was accommodating in scheduling my appointments and even more accommodating when they needed to reschedule due to the snow storms back in December. After my procedure, Dr. Cheng even called me herself to see how I was doing. Her assistants were also helpful in answering my questions after the procedure over the phone. I'd highly recommend Dr. Cheng.

I highly recommend Dr. Cheng for gum grafting and any periodontal work that she performs. My…read moreteenage daughter had such a positive experience with Dr. Cheng that I had Dr. Cheng do my gum graft, and it turned out really well. I wouldn't go to anyone else for this type of work. Dr. Cheng is the best!

I wish they were more professional. I wish I could give -10 stars. Without going to detail, i am…read morejust going to say that they did unnecessary surgery on me and also left metal shaving in my gum. I went to see Dr.Raval many times but he was definitely trying to be vague about it and avoided admitting that it was their mistake. My general dentist saw my X-ray and referred me to a different periodontist to have it fixed. This process is taking a very long time. It is still a traumatic experience for me. I would like to get my money and time back. Also when I called the emergency number when something came off from my implant, he asked me to take a picture of it and send to me. I did. After a couple of text message exchanges, he just stopped replying to me. I was so disappointed and he didn't even call me during office hours. I had to complain to the office admin staff.

Do you need a periodontist? Go see them, they are fantastic!…read moreI needed to be seen ASAP and they found time to see me the next day and I am so grateful for that! Justine brought me back and made me feel comfortable and in the loop on what was going to happen today at the appointment. She was friendly and I enjoyed meeting her! (Thanks Justine for making me feel comfortable!) Then I met with the doctor and he did his evaluation. I was pleased with how thorough the evaluation was. After that was completed, the doctor and I worked together to decide the best treatment option for me. I felt comforted that he spent extra time answering all of my questions and concerns. I don't love going to the dentist, but it was a welcoming environment and I could tell they really take pride in caring for their patients. Irina was very kind and knowledgeable about my treatment plan and took time to accommodate my scheduling needs. Thanks Irina!

Been coming here for 5 years. They are very good and professional. Very clean and friendly office…read more They do much more than cleaning my teeth. Lots of specialty work.

I brought my 2 sons in for invisilign assessments and the doctor was nice and clear to me about…read morewhat can be done. Eventually telling me that only one of my children would qualify for this treatment. I like the honesty. I eventually have to send my other son for braces treatment elsewhere. My oldest stayed with them for invisilign and his teeth alignment has improved in only 5 months. It's been a great difference on his smile and hoping he can finish with another 5 months. The office staffs are very friendly and I like their efficiency.

Well, I finally switched dentists ( closer location to my home), and boy I'm glad I did! The office…read morestaff is great, and the dentist and hygienist were both outstanding. It was my first visit, and they made me feel very at ease with the whole process - full x-rays, teeth cleaning, and advice for future dental work. No cavities this time around! "Thank you so much for the excellent dental care on my very first visit! Your expertise and compassionate concern for the person in the dental chair (me) is most appreciated. I highly recommend this dentist! PS: the office is beautiful which is always a nice touch! Lots of parking too!

If you're looking for a great Dentist, search no further! Dr. Merchant is excellent, he's gentle,…read morelistens to his patients and is extremely professional. His entire staff is caring. I am a difficult patient, in the sense that I need extra numbing...But I'm always taken care of. Thank you to Loving Dentistry!

Bridge Replacement. Dr. Herzog and his staff do an Excellent Job in Communicating the Procedure and…read moreCosts. Dr. Herzog sets the Benchmark for Dental Excellence in the Greater Seattle Area. This is coming from a Man who has 4 Nephews that are all superb Dentists. Dr. Herzog is the Cut-Above in the Greater Seattle | Bellevue | Issaquah market. Paul Burnett Patient of Dr. Herzog

Had a lot of dental work done by Dr Herzog and every filling plus two crowns have cracked, split…read moreand broken off. I will also add my fiancé had work performed at the same time. His crowns fell off twice within a few months of completion. A year later all the dental work done by Dr Hetzog has cracked and fallen out in chunks. No quality care at all!

we've been coming here for 15 years at least. Wonderful staff and Dr. Sherman is great!read more

My wife and I have been coming to the Issaquah Dentist since we moved here from California in late…read more2019. I always appreciate the honest diagnosis by Dr. Ron and their offices flexibility and diligence on working with your insurance company. My wife had extensive work done on all her teeth since most of them were badly managed in her younger years as she lived in Europe and the managed dental care did fillings over the fillings and it had become very painful for her. Dr. Ron's office worked out a treatment plan while working with our insurance company to get the maximum benefit. The treatment took over a couple of years, but the results were great. I have also had a crown replacement, and an implant put in and the entire experience has been top notch. I would highly recommend Dr. Ron to anyone.

Dr. Payne did dental implants for me several years ago and I was amazed at how painless and…read moreexcellent his work was! I was on a blood thinner at the time and was concerned about bleeding and/or bruising - I had neither! His chair side manner was very comforting. Can't say that I have ever had a better experience in a dental office.

This is my Dentist. I only need one. I've had multiple experiences at other practices but I've…read morenever felt the level of trust like I do here. If you want personalized care, quality work, skilled care, and a friendly office this is the place. I really feel like I am treated well here. So much so that even if my insurance changed I'd still come here. It's so relieving to know I don't have to search anymore.

Dentist is good - I was a customer for over 10 years but went elsewhere as the front office…read moreexperience is poor. They mess up billing using wrong codes and also mess up scheduling and can be downright rude. Don't waste your time - go elsewhere!

I've had great experiences with this office, but sadly I moved down south too far to make coming…read morehere make sense on my end. I just want to say a huge thank you to the emergency person on the phone I talked to Friday night, it was so nice to talk to a person who's had any experience with a crown (unlike myself) and have my really dumb questions answered, and an appt made that evening so my mind was able to not obsess over it on the weekend while not knowing if I could get in there on Monday or not.