Recent staff hired staff at front desk are rude…read more 3 years been going here. Never told I will be forced to download an app. I know it's not true. Staff creating policy because of personal preference.

Probably the best large type of gym in town. I've been a member since it opened, some things have…read moregone down, such as cleanliness. Equipment is kept up fairly well but could use a few more pieces of equipment for a gym this sized. Major problem with people sitting on the equipment and looking at their phones not sure what they can do about that though.

Out and about running errands, I decided it was time to get a workout in. This isn't my home club,…read morebut the Black Card makes it simple to drop into any Planet Fitness in the network. Parking was easy in the large strip mall lot. I even noticed another RV tucked off to the side and wondered if they were staying overnight. I'm not in mine today, but it's something to keep in mind for future trips. Inside, it was a quick scan of my membership and straight to the locker room. This is a big facility with plenty of stair steppers and treadmills all lined up facing a wall of televisions. After changing out of street clothes and into workout gear, I stretched a bit and then spent some time on the treadmill watching a Law & Order episode before moving on to curls and lifts. There's enough equipment here to make everything feel easy and comfortable. Back in the locker room, I grabbed a quick shower. The changing cabin was roomy, and the shower had lots of hot water, though the pressure dipped now and then when a toilet flushed. Shelf space was limited for a razor and other things, but still better than some PFs I've used. I wrapped up in the Black Card spa, which was a comfortable place to wind down and check my phone before heading out. I'm not a tanning bed person, and one of these days I really will try the hydrochair. And with an appetite building, it was time for lunch. [Review 172 of 2026 - 4560 in North Carolina - 25362 overall]

Ladies changing room- No toilet paper in a stall, then the next day no toilet paper in another…read morestall. Totally unacceptable since the dispensers hold TWO giant rolls! Is it really that hard to make sure there's at least 1 roll?! If both rolls are almost empty you take one out and put a new one in

Love the gym layout..sauna and ability to do an inter club transfer for a small fee, while in…read moretown..currently I am a City Sport member..and was visiting Charlotte! Glad to be able to get a few workouts in while at a conference. Super convenient.

Once again this location has fallen back into a state of disrepair. When something breaks you can…read moreexpect it to take months, if not longer, before it's repaired. The latest casualty is the elevator, which may not be a big deal to many people but I'm preparing for hip surgery, so climbing two flights of stairs to get to the main workout area is a challenge. I know there are quite a few others like myself who suffer from hip, knee or back issues, and rely on the elevator to access the upper floors where all the equipment is. I know there's a small workout area in the women's locker room but it's basically a dark, windowless room with very limited equipment. At this point the elevator has been out of service for around 2-3 weeks at least. I mean, how long does it really take to have an elevator repair company come out and fix the problem? It seems that management tries to avoid spending money on repairs for as long as possible or until enough people complain.

I had heard about FT for several years but had never taken the time to visit one. After several…read moreyears of joining gyms and accomplishing very little, I finally decided to give them a try. SImply put, working with a personal trainer made all the difference in the works for me. I had tried some of the trainers at the gyms, but they just do not compare to the staff at FT. I joined in January and 5 months later can say that I can see and feel the difference. By no means is this an inexpensive endeavor, but "you get what you pay for" would definitely fit the bill here. I work out 3 times a week with 2 different trainers and could not be more pleased with their knowledge and attention to detail. I still have more to accomplish, but I finally can feel that something is happening!

I am one of the lucky people who won a trial personal training packet at FT Fitness in Matthews…read more My experience was all the way around fantastic. The staff is super friendly, very knowledgeable and they made exercising fun. I was greeted every time with a smile. The facility is very clean. My personal training sessions were with Kevin and I enjoyed every one of them. Kevin made it interesting and fun. He is very knowledgeable and professinal. I had one group class with Kacey and I enjoyed that too very much. I give Aaron and his staff 5 stars.

From the first phone call with Sierra our experience has been fabulous. The other front desk…read moremembers we have met - Eddie, Andrew, & Elizabeth - are just as pleasant and helpful. We had classes with Lauren and Jaccob. They both are personable and explain the exercises very well. They can help you set goals for yourself and motivate you. It is a two-way street and they have the enthusiasm to get you moving. Improvement was visible to us before the first month was completed. We will be back for more classes:-)

I started coming to thus location in Matthew's since they first opened in January 2023, and this…read moreone is by far my favorite. They have plenty of parking spaces and the lobby and workout room is very spacious! The coaches and instructors are amazing!

Wonderful facility offering many classes and opportunities to exercise. Excellent equipment and…read moregreat instructors, indoor pool, outdoor pool, etc. Reasonable monthly membership fee makes it affordable.

Wonderful first time experience. Everyone was helpful. Pool temperature was nice. The class looked…read morelike fun to try next time.

I have worked out at this fitness center several times. Below you will find some helpful…read moreinformation to help you determine if this is the best place for you. It's a smaller location. They have 2 showers/bathroom areas and one bathroom to accommodate needs. It's a plus that Its 24 hours to accommodate your schedule. They have plenty of parking in a shared lot. When it comes to the fitness equipment it's not repaired or updated regularly. The TV on the stair master has been out for a year. In addition, some of the ellipticals do not take information like your weight if you desire accurate calorie counts or the levels can not go past a certain point without the machine restarting. They have limited equipment because its smaller. They have one stair master and you frequently have to wait as its a high demand machine during regular hours. There is one upward bike and one row machine, etc. It can get pretty hot. Not sure what is going on with the HVAC, but wish it was cooler on a regular. Typically its well organized and clean. There are three staff as trainers and general staff they appear to be friendly, there is one who is very passive aggressive. Thankful for Ron's help and assistance and Joseph is nice. Notes: There is a gym in Waverly that has a food bar, etc. It has some completion and the price is equivalent to the gym down the street. I have not taken any of the small group classes that they offer and cannot provide feedback on those or working one on one with a trainer. I also have not consumed any beverages or snacks from their honor system.

Love this gym for a variety of reasons. They do an amazing job keeping the space clean and…read morecomplying with the state regulations. It's nice to be able to work out whilst also feeling safe right now. They have all of the equipment I need to get a great work out in, and I never have to wait for machines. All around a great place to work out