I had a really good experience at this mattress store. Lucy was great, she made the whole process…read morefeel easy and not overwhelming at all. Instead of trying to just sell me something, she actually took the time to understand what I needed and helped me choose the right fit. I ended up going with a Puffy mattress, and after using it for a couple of weeks now, I can honestly say it made a difference. My body feels noticeably better when I wake up, and I'm not dealing with the same aches I used to. It didn't feel like a typical sales experience, more like they genuinely wanted to help me find something that works for me. Overall, really happy with the purchase.

I purchased a mattress from this company about five years ago and recently reached out to initiate…read morea manufacturer warranty claim. From the very beginning, Lucy was incredibly helpful and made the entire process easy and stress free. She immediately explained exactly what information was needed to start the claim, contacted the manufacturer on my behalf, and consistently followed up throughout the process. Most importantly, she kept me informed every step of the way, so I always knew what was happening with my claim. Today, my replacement mattress was delivered, and I couldn't be happier with the experience. The customer service was outstanding, and the follow through was even better. It's rare to find this level of responsiveness and care these days. Highly recommend! Excellent customer service and exceptional support from start to finish.

Very good place to shop for a new mattress. The Owner was polite, friendly, and helpful in…read moreselecting a new mattress unique to my needs. The prices are reasonable, the products are able to be customized to your needs, and the wait time was reasonable. If you need a new mattress and you live around the Glendale Area, shop here for one.

I have been wanting a new mattress for a while. Recently, my back started spasming and I could not…read morewait any longer. Based on the favorable reviews I saw, we made our way up to Montrose to Mattress Depot. We wondered in and were warmly greeted by Adis. I explained my situation and said that I needed a firm and supportive mattress. He took us to a few beds to try. We even tried the expensive Tempur-pedic mattress. That didn't work for me as it was too soft. We ended up between two more traditional styles and I ended up with the Airloom. Adis was very patient and explained the pros and cons of each mattress for us. I didn't feel rushed or pressured. In the end, we made up our own minds and feel we got the best one for us. He was able to work with us a little on the price and we made our purchase. He told us a week to 10 days for delivery and it was exactly that. We had the mattress delivered this morning and the delivery guys were great. They even fixed a broken bit on our frame. I have to say that the new mattress is so great. We are loving it. I highly recommend Adis and Mattress depot!

Went in looking for a new mattress to try to get out of the internet rabbit hole of buying online…read more Met Vince who pointed me in the right direction and found one I hadn't already considered. I wasn't necessarily ready to buy but Vince listened to my concerns and made a fair offer. Great selection and the high ratings for this shop are well deserved.

these guys are amazing. i've never come across customer service like this. no wonder they don't…read morehave any bad reviews. they stand by their mattresses 110%, even if it means they lose money. i couldn't be happier. don't bother looking anywhere else.

I'm not one to ever complain and I'm a very easy going person but I had to write this. I don't…read morerecommend anyone buying a mattress from here because their return policy, warranty, etc is TERRIBLE. I am left with an unusable mattress in my garage and I had to buy another mattress from somewhere else. Don't go here. I attached a photo of how defective this "FIRM" mattress is.

I would give zero stars if I could. My mom purchased a firm pillow top mattress from here, she has…read morefallen twice from her bed because the edges are defective (it slips downwards) and she developed back pain and lack of sleep. I called the store and they sent an inspection. Their inspection results were that it's basically not damaged enough for a store credit/exchange or anything. They only suggested we buy something called a "deck" to fix this issue - this is irrelevant since my mom bought another firm mattress (way cheaper) from a different place which works perfectly for her now (same bed). Don't buy from here - I wish we had bought from COSTCO with hassle free returns.

Carlos was great. We came in looking for one bed and ended up buying THREE. The quality and options…read morewere too great to pass up. Plus Carlos got us the best prices possible - we didnt even bother to shop around. Very happy with the service and even more excited to get the beds tomorrow with the 1-day delivery that was available!!

Went into LA Mattress in Glendale, not knowing what to expect. My mom & I were greeted by Carlos…read morewho was very patient and knowledgeable. He showed us different types of mattresses, answered all our questions, and gave us a great deal. He really worked with us to ensure we were taken care of. We appreciate you Carlos. Thanks for all your help!

We cannot talking about & recommending our bed, which we've only had for about 2 weeks!…read more Wandered in after checking out a few other places/types of mattresses, and learned quite a bit about mattresses (in addition to having done our own research) from longtime owner, James. I really appreciate family owned businesses, and try to frequent non-"box" stores whenever possible. I felt the customer service was genuine & superior to other stores, which matters when you are spending a lot of money on an item that will not only be part of your everyday life, but may essentially improve it! This is also important if you might need to return or exchange an item, which is a pain, of course, & something ppl sometimes don't think about w/an essential... James also gave us thorough, patient advice on how to care for our mattress, and Felipe, who assisted with scheduling the delivery and a last minute purchase of a frame was so kind and professional! Thank you both! And now, this review is getting crazy long, and if you've read this far, you already know that you will sleep better if you check out this place!

Felipe didn't rush me at all, gave me all the info and laying down I needed to make an informed…read moredecision. I would have bought online like i do for everything, but what if it doesn't work out when you sleep on it? Returning it would be a nightmare. They have basically everything from $600 foam to nicer mattresses. He gave me a good deal on the delivery and threw in a mattress protector and some sheets too.

Great customized service. Carlos helped us understand the various components. Highly recommend.read more

Carlos was super friendly and quick service! Great deals at this store. i was in and out in 20…read moreminutes. Thank you Carlos!

Danny is awesome!! I have bought three mattresses here and everyone is beyond helpful. Stephanie…read morehas helped us before. They even remembered Ozzy. Danny hooked up Ozzy with his first real bed for his car frame. If I ever need anything else I'll be back. :D

Sunny was amazing today helping us pick out mattresses. He was well knowledgeable about everything…read moreand explained thoroughly and helped us understand things that we didn't know. He was a great sales guy and would definitely recommend him for others to come shop by him. He gave us a great deal within our budget. Very efficient!!

I had such an amazing experience at this mattress store and I honestly felt like I had to take the…read moretime to share it. From the moment we walked in, Joshua completely changed what could have been a stressful purchase into something smooth, easy, and actually enjoyable. What really stood out to me is that we didn't even originally plan to come to this location. We had visited another mattress store first, but after calling and speaking with Joshua on the phone, we immediately felt a difference. The way he spoke to us, how patient, kind, and genuinely helpful he was, made us leave the other store and come straight to him. That alone says everything about his level of customer service. In person, he was even better. He took the time to really understand what we were looking for without ever making us feel rushed or pressured. He explained everything in such a clear and informative way, breaking down the differences between mattresses, bases, and features so we could actually make a confident decision. You can tell he truly knows his stuff and cares about helping people, not just making a sale. Joshua was incredibly kind, professional, and attentive the entire time. He made the whole process feel effortless, which is rare when making a big purchase like a mattress. We walked out feeling happy, confident, and honestly grateful that we ended up working with him. If you're thinking about buying a mattress, I highly recommend coming here and asking for Joshua. He made our experience unforgettable, and I wouldn't go to anyone else. Oh and did i mention what a BOMB deal we got!! HE IS THE BEST!

If I could give this mattress store more than 5 stars I would! If I could give the salesperson…read moreJoshua more than 5 stars I would do that too. He is so knowledgeable about every mattress in the store and was so kind and easy to be around. He is an amazing salesperson without be salesy! The best mattress selection and costumer service experience! I actually came all the way from Orange County to shop here because a friend highly recommended it and I was not disappointed plus they even delivered my bed to my house 60 miles away!