One of the strangest, most infuriating experiences I've ever had in a store…read more We went in just wanting to check out a few mattresses but the clingy, fast talking used car salesman type tailed us the entire time and wouldn't let us just browse. He seemingly kept trying to talk us out of what we were looking for. My wife who is mildly autistic and can't handle such a barrage of sensory input gave him the "talk to the hand" move a couple of times which finally caused him to shut down and tell her that he "hopes she has a better day". What an absolute tool.

My experience was excellent. I left Mattress Firm across the street due to a rude and extremely…read moreaggressive salesman. I walked in and was immediately greeted by Alex. He was kind, understanding of my budget and very informative. This experience was above and beyond my experience with Mattress Firm. I even decided to go above my planned budget because I was happy with the information I received. Alex did not push me in this direction; I realized the quality and decided to spend more. I would highly recommend American Mattress and Alex. He was extremely knowledgeable, met all the needs we had as a family and delivered an A+ experience.

I will go on record owning up to I was "that guy" walking into Sleepy's on Memorial Day literally 2…read morehours before they closed. Sleepy's advertised in the paper huge discounts on Memorial Day and that is exactly what I got. Long story short my current bed was just short of a prison mattress and so uncomfortable. I do not claim to be educated in the art of bedding comfort and thank goodness Russ was there to help. Russ the sales rep is a sleep wizard having me try different style of mattresses ranging from different brands. Then the pillow test for neck and back comfort. WOW! This guy really knows his stuff and must have graduated magna cum laude from Sleepy's University. I have made plenty of sales purchases in my day and Sleepy's was probably the most simple and straight to the point deal ever. In the end I purchased 2 mattresses fully loaded with delivery for one heck of Memorial Day deal.

I purchased a box spring from Mattress Firm and because i had to return it they wanted to charge me…read moremore than i paid for it to return it. Make sure you read their return policy before purchasing from them!!!! They will rip you off!!!!

After 8 hours of mattress shopping, my husband and I finally found Discount Mattress. For once we…read moreweren't mauled at the door, followed around and stalked by pushy greed-driven employees. Instead, we were greeted by Bobby who was really informative and readily available, yet gave us our space. This was the only mattress store in which instead of being pressured to spend more than we budgeted, they allowed the prices to speak for themselves. After returning later in the evening, we met the owner Graham who also was really helpful and great. Graham personally delivered our mattress yesterday and we are in love.... best purchase ever and greatest mattress store around!!

Like everyone else, we shopped around a few places for the best mattress at the best price. It…read moreended up being like car shopping, except I didn't have as much knowledge about what I was looking at. Apollo was awesome. Straightforward, knowledgeable, and thought of all the details we didn't, i.e. box spring height considerations for the elderly, and in general gave great recommendations. Graham, the owner was also a big help in helping us get the right price for my mother, who lives on a fixed income. Definitely recommend Discount Mattress, we'll be back!

Jim, Rich and team deliver the best care and service in the mattress industry…read more This store features the latest and greatest in sleeping technology and brands you might not necessarily find in the national chains. Great selection of brands like Birch, BeautyRest, Thera-Pedic ( made in Illinois) Helix, Puffy, Etc. I love that this is a family owned store! There's ZERO pressure here. The store just wants to help you identify the most comfortable mattress for your body. And prices are VERY reasonable too! -Mark S

I went to Mattress Overstock this last weekend and ordered a new box spring for one bed and a…read moremattress for another. This is the third time in five years which I've gone here for mattresses for different bedrooms. Each time I've dealt with Jim. He has been extremely friendly and welcoming. He explained each mattress' benefits. He did not try to upsell to more expensive mattresses. He even suggested a lower priced mattress which he said had the same functionality as the one I was looking at. His delivery team (his sons on weekends) were very professional and even took off their shoes so as not to muck up my house. I would recommend Jim and Mattress Overstock to any who are looking. Jeff

Horrible customer service. They tried to deliver to the wrong house. Needless to say they didn't…read morecontact me to see why. Then after 5 phone calls and sitting on hold for a minimum of an hour they tell me they cannot make the delivery for a week. When they texted they said 11-12 weeks. Couldn't even get me over to talk to a supervisor. I will NEVER order or recommend them.

Cheap furniture at high price. Return policy terrible. If you use credit card you only get store…read morecredit if you have to return within time frame.

Don't buy pillows from the wrong person here. The salesperson I got wasn't interested in helping…read more Although they don't specialize in pillows, he didn't explain anything about the ones they did have. When I saw some foam pillows that looked nice and seemed soft, he said they were the ones he used. However, they didn't prove right for me at all, and they were unreturnable. Another salesman sold me a mattress which turned out to be just right. He took the time to explain a lot and be helpful. But I still need to find the right pillow. My post name says Taos, but I leave in Wheaton.

Returned a mattress that was over 4 years old with prior approval thru their portal. Cory was my…read moresales person and was the best of the best. I know mattress places sometimes get a bad rap, but not here. I think with his help, our new mattress is a winner. I highly recommend this location and Cory.

Online (and on the door) says they're open til 5pm. I showed up 4:30 and they were closed. Tried…read morecalling (no answering service). Phone just rings then stops. Guess I should take this as a sign to spend my money elsewhere.

Me: Do you want to go upstairs first and see where it's going?…read more Him: No sir, we'll just take it. (Them: sounds of grunting, murmurs, grunts..) 15 minutes later.. Him: sorry sir, it won't fit up the stairs.. Me: What do you mean? Of course it will! Him: No sir, it won't go. Me: Umm... there's a king size Verlo mattress up there right now.. (...looks at me...) Him: OK, let's go look....... Yep, that's the same size, how did they... Me: I can help! So I help lift and push,, and my new Verlo Kingsize replaces my 20 year old king size 10 minutes later. Nice! We've been ready for a new bed for a couple of years, it's hard to believe that we had the old one for so long and it stayed comfortable. I attribute that to my wife's absolute dedication to making sure I regularly flip the mattress. So the newer style non-flippable beds? Just not interested, (well, I was VERY interested in not doing any more flipping, but I also want a quality bed that will last) Bought a new mattress cover, some new pillows and we are all set. See you in another 20 Verlo! -

Great experience with the Wheaton location. Aaron knows his products and took the time to explain…read moreall of my options, made great recommendations, and is very nice to work with. No pressure and gave me time to walk around and test the products. Delivery scheduling was easy and on time. I will be a future customer and will recommend to friends.

No complaints! Bob and Fred were both very patient and knowledgeable when we were in the store…read more They answered all our questions and gave us a great deal. Also a quick shout out to the men who delivered the mattress - they were professional, kind and FAST. Next time we need a new mattress, we will definitely be returning to this American Mattress!