I've come here couple of times and met the manager, Daniel. He is friendly, helpful, and informative. He is also give great advices and sugestion when it comes to buying bed frames and bed and provide reasonable price for good quality bed. read more

I meant to write this review for Daniel a long time ago, because his excellent service has given me wonderful night sleep and comfort in knowing that my mattress is supporting and protecting my back when I sleep. I can into the store, new to Pasadena, and without a bed and unsure what I wanted. I was on a budget, having come for a new job, and wanted the best value I could get. Daniel immediately came to talk with me, and spent a good amount of time discussing what I needed and wanted in my bed. After spending a lot of time and thought helping my try out and discuss different beds, he offered me a phenomenal discount for a very expensive and high quality bed because he knew I needed it and wanted it and he wanted to help. When it came to delivery, Daniel had one of his guys deliver the bed on a mutually agreeable time, and the process was quick and painless. I am more than satisfied with my bed and the service I have received and thankful to Daniel for all his help. read more

I came to mattress city hoping to find anything after having been scammed from another well known company. Daniel helped me and my roommates pick out the right mattresses for us instead of just trying to sell us just anything, and gave us a great price and delivered two days later ! The process was so quick and easy, And now I'm finally able to sleep comfortably! Thanks so much to Daniel , I highly recommend his service and the Mattress City ! read more

Daniel was incredibly helpful. He was able to make the process quick and gave us a good price. He explained the process of finding a mattress and what worked well with my way of sleeping. He was also able to have the mattress delivered on the same day, as long as the order was placed before 3PM. Incredibly helpful and satisfied with the whole process! read more

Great price great sales team. On point. Bought three beds from them already. Keep up the good work guys

When I started writing reviews on Yelp back in '07, it was dominated by restaurants. Now, I can't even buy a mattress without someone asking me to write mention them! :-) Alas... Pasadena has an honest-to-goodness "mattress district". On Lake, between Colorado and Del Mar, there are four mattress stores in a one square mile area. This is great for comparison shopping. Unfortunately for us, when you are sleeping on the floor at home, no amount of comparison shopping will relieve the pressure of feeling like you need to buy a mattress... ...and lord knows you don't need any more pressure than the salespeople will lay on. I mean, nearly every one them are like used car salemen in training. They are all certainly very nice, but they work you like you wouldn't believe. And it all sounds like nonsense, even though the will tell you it's scientific "Now, do you sleep on your side or your back? On the left or the right? Stiff or soft? Do either of you move around a lot?" I should have said "I don't know dude. Can you turn off the lights and leave the store so I can go to sleep. Maybe a little soft music too. Then let's see how I am when I wake up." What makes Mattress City a three stars rather than four stars is that they don't have any prices listed next to the beds. In every other case, the store did. And in the other cases, they all were willing to come down from whatever the quoted price was on the bed. Here, the salesman - a young 20 something Latino kid - said something like. "What price did they quote you?" Then, finding this out, started typing into a calculator or something and saying "Well, don't tell anyone I'm giving you this price, but I think I can make it work". Really? Gee whiz. He must really like us. Magic... Now, according to Matress City, they are competitive because they have their own line of manufacturing. While I can appreciate that and while the service was nice enough, I can think about my purchase in retrospect and realize that this practice weighed in their favor greatly. The bed we got does the trick, but had I been thinking more, I probably would have gotten something softer. My mistake. Bottom line - take your time. Don't be desperate. And don't buy the BS... read more

Here's the scenario. I had 20 minutes and wanted to walk away with a mattress purchase. I knew the specifics, I didn't want the whole "song and dance" to upgrade me the finest mattress gig....... you get the picture. Theo, the manager at the Mattress City location on Lake in Pasadena CA was the lucky person who would have to deal with me today... LOL! I wanted a firm and supportive cal king mattress. He showed me 3 mattresses and we negotiated a deal in less than 10 minutes. His approach was very professional and helpful! I left a COMPLETELY SATISFIED customer! So..... if you are looking for a mattress and want a great deal, great quality and great customer service.... go see Theo at Mattress City in Pasadena, CA! Hopefully this review will save you the hassle of shopping around because you definitely won't find anything better! Thanks Theo! read more

Mattress city it's more like cloud nine. I was looking for a new bed when I got on yelp. Something close and would help me get what I need from a bed. I have bad back problems from time to time. My old bed had more mileage than a Honda civic. So waking up every morning there was aches and was not comfortable at all. I went to mattress city. And meet Paul, he ask me questions about my needs. Meaning what is your comfort level. I tested about 5 to 6 bed. Each one Paul inform is me about the differences each one was and how it would help my problem. He was very informative. He helped me pick my cloud nine (my new mattress). I am now sleeping like a baby. Even if I sleep for a few hours I wake up relax and painless. Thank you mattress city and thank you Paul. You made my dreams a reality. A painless and comfortable sleep every night. :) read more

Just bought a mattress here! Daniel, the General Manager, supervises six stores around Pasadena, and S Lake is the home store you can find him all day long. Daniel is very patient to answer all my questions and help us decide which mattress is the best fit. And I am so grateful for his patience. And Mattress City only carries the brands having high customer satisfactory feedbacks at reasonable prices. I am also appreciating the flexibility of delivery options. I have set my delivery date to be one month later, was told that I could reschedule to a different date as long as I call Daniel 1 day earlier. So happy I happened to check out Mattress City on my President's Day quest to find the new perfect bed! Please stay tuned for my 2nd part of yelp review once the mattress delivered in one month from today. Looking forward to trying out the Dura-pedic firm mattress Daniel recommended. read more

This place was great! My fiance and I needed a new mattress desperately and walked out with a new one from here in 20 minutes! Sonnik was great at explaining the differences between the mattress types. We ended up going with a Chattam & Wells that Sonnik gave us the floor model price on even though we got a brand new one! Delivery was free since we live close and they even rearranged some of their deliveries so that we could get it the same day! If you are looking for mattresses in Pasadena, definitely check them out. read more

Don't waste your time shopping anywhere else for a new bed! I was doing my due diligence making myself go to all the regular mattress spots in Pasadena. The last mattress store I'll ever check out that IS NOT Mattress City? Sit n' Sleep. Oh, don't worry SNS, you've received plenty of my money in the past for all your advertising. As I was already on Lake Avenue (see above), and happened upon Mattress City's new store, I forced myself to continue the drudgery of keeping yet another Bed Salesman at bay. I was convinced this was just another place I'd check off my list as a no go. SO glad I dragged my butt in there! THESE GUYS... they elevated the mattress shopping experience to new heights. Bent over backwards to make sure I got an amazing bed at an amazing price. Serious bang for the buck--AND all the bells and whistles were thrown in. James even brought it to my attention I might want a shorter box spring in combination with my deep mattress so the two would fit my vintage frame better--THANK YOU! It would have really bugged me if it were taller and as predicted, my new set fits the frame perfectly. I love, love, love my bed and the sound sleep I'm getting--couldn't be happier with their product and service. I'm so enthused about them, I will dig a little deeper in conversation about one needing a new mattress just so I can recommend Mattress City! Thanks again, guys! read more

I'm BACK!!! - bought two mattresses from this store two years ago, came here again two months ago to for more great deal! - SERVICE: Great! the manager was very knowledgable, explained all type of mattress i.e. firmness, price, size and brought me to the section immediately. It was an IN-N-OUT type of deal. I was able to decide on the product i like within 15-20 min. I told the sales person that i wasn't moving in until July (purchased my mattresses in May), the sales person has no issue with delivery it later, closer to my move in date. They called me periodically to ask me about the move in date. I thought this DIFFERENTIATED themselves from other mattress company. - Include Box spring. remember to let them know the height you are looking for, I asked for the lowest box spring - DELIVERY: they deliver locally without extra fee. I'm not sure if they charge a shipping fee if you live outside of pasadena. Fast delivery! you can get your new mattress usually within a week. Great choice for mattress! Have only been using the new mattress for 1 month, no issue so far. Highly recommend ! read more

Eric was great! He helped explain the differences and was helpful in guiding me to the right one!

My chiropractor recommended this place to us after suggesting that our back problems may have been related to our mattress. Now that I'm pregnant and sleep matters more than ever we finally decided to get a new mattress. Daniel is amazing!!! A great guy with good vibes and it doesn't feel like he's trying to "sell" you. Instead it felt like he was informing us and guiding us in the right direction. When we walked in we were trying out a few (with fresh mattress covers for Covid safety- extra points!) and found one we liked. He asked if we had any back problems an when we said yes he explained that the brand we had tried wouldn't be right for us because it was better for people who had zero back issues. Based on the one we liked he recommended another brand and gave a detailed explanation why. He took his time with us and even suggested a great mattress foundation and pillows that would also help with our back and neck issues. He wasn't selling us on the most expensive brand but genuinely wanted us to get the RIGHT bed for us. We don't live close by but we still got free delivery the next day! I've already started telling my friends to go to Daniel!! read more

Daniel Ross I is the man, great experience helped me super quick. Great mattress and I was in and out. Super excited to sleep on the Durapedic. Made in the USA! read more

It's been 2 years since I bought my mattress from this place and I still love it! I walked in that day having no expectations of buying a mattress but only went in to browse but ended up walking out having purchased one! I forgot the salesman's name but he walked me through a lot of different mattresses and was very informative as to which type was best for what I wanted. Nowadays I'm still very happy with my mattress and feel that it is definitely of good quality as well as the memory foam pillows I got! I got a great deal at this place and recommend it to a lot of my friends. Would highly suggest you coming here if you live in the area as you'll be getting good value for your money instead of shopping at other name brand mattress chains. read more

Working in the hospitality industry I understand and appreciate the importance of sleeping on a quality mattress, also being very tall this is one thing I do not compromise on and always invest in. So new in Los Angeles, off I went on the hunt for a new bed. I visited multiple stores in Pasadena and Mattress City truly was the first place where David () had full attention for me and was committed in finding me the best fit. Some of the employees in the surrounding mattress stores did not even acknowledge my presence.. In the end I purchased an airloom mattress for a great price. Delivery was thrown in and I am currently sleeping on a cloud! I recommend everyone to just go straight to this place.and don't waste your time shopping around. I went to Sit N' Sleep amongst others, where I was introduced to the Airloom mattress, the sales person there though seemed to be somewhat annoyed with me, and was pushing a little to much for a sale. I went back to Mattress City and but got a much better deal for the same bed with Mattress City. I will be sure to recommend any Mattress City branch to all my friends, family and colleagues that relocate to LA and hook them up with David. Satisfaction guaranteed! read more

This place is very professional and offers great service. Daniel was busy with another client, but he still acknowledged us and his wife came to greet us. She was very polite and knowledgeable when helping us pick out the mattresses we had in mind. Daniel is also very knowledgeable and courteous when talking to us about the mattresses. He gave us a great deal and didn't try to overcharge us, unlike other places. He explained everything in detail and left us with no questions to ask. If you ever need a mattress, I HIGHLY RECOMMEND coming to this location and buy from Daniel! You won't regret it. read more

Hands down the best experience purchasing a mattress! I walked in today looking for a mattress that better suited my girlfriend and I. We were looking for something firmer and were unsure what direction / price point to begin in. All our uncertainty quickly ended when we met Daniel Ross. Daniel had great product knowledge about each mattress. My girlfriend and I had questions about our needs and Daniel guided us in the right direction. He listened to what we were looking for and we ended up in what we feel is the right mattress for us. We also explained that this is our third mattress in the past 5 years. With our best interest in mind, he suggested we try our new mattress out for 90 days to make sure this is the right one. If we felt it wasn't, he would take care of us. Overall, our experience shopping with Mattress City and Daniel was outstanding. If you have ANY doubt on visiting this store, I would highly recommend it! Thank you again Daniel for going above and beyond! read more

Typical salesmen working at mattress city. They will try every trick to get you to buy an overpriced mattress. The manager even said "if you write a good yelp review I'll give you $100 off the mattress "... that's solely the only reason why their yelp review rating is high. The salesman was friendly but out to rip you off. I didn't purchase my mattress from them because I felt they were sketchy by instantly marking down the mattress 2k from the asking price. I usually like to shop local, but on a big purchase, the competitors had better warranty and deals. Do your homework on mattress shopping. read more

Daniel was very helpful and courteous. He was very patient helping my mom and I choosing the right mattress for us. His wife was also very nice helping us to try different pillows. We ended up getting one tempur-pedic and two dura-pedic mattresses. He gave us a good deal. It was a great experience. read more

I cannot make a higher recommendation for a mattress store. I told Daniel (the store manager) my sleeping issues, and he knew excactly what I needed. I'm a sales person, and I know when another sales person is truly informed vs. spouting the marketing lines the brand tells them to use, and Daniel was obviously a true expert. Both my husband and I are so happy with the new mattress (a Tempur-Pedic), and the neck pain I'm so used to is gone. Thank you Daniel and Mattress City! read more

I have had the "Comfort Rest" mattress, made for Mattress City for a little over 2 years. What started off as a comfortable mattress is now completely uncomfortable. I can no longer sleep on it and will be happy to see it go. The "free pillows" that were thrown in were unusable after 2 months. Unfortunately, I am able to find my receipt for this purchase and without it there is very little I can do. Beware of that little trick the salesmen do when kneeling on the edge of a bed to show how well constructed it is...my mattress completely caves when doing this test now. As this company relies heavily on Yelp reviews instead of advertisement, one of the managers spent a few minutes going over this very fact, I do hope someone will read this review and attempt to contact me. A mattress that is unusable after only 2 years is just too much for me. read more

Had a great and easy experience buying a mattress here- the manager Daniel was very helpful and knowledgable, we got a real deal on a latex mattress. He let us take our time laying on different mattresses and there was no pressure. The mattress we got has a pretty amazing warranty on it too. Because they do price matching somehow we got the bed frame for free. The delivery guys were free and fast- they were in and out within 10 minutes, and took our old mattress away. Highly recommend this spot! read more

I highly recommend Mattress city service was outstanding, the delivery was early and great customer service. Daniel has many years of experience and helped me get the right mattress for me at an unbeatable price. THANK YOU!! read more

Daniel has excellent customer service skills. He listens well to what the clients need. His knowledge is top rate and easy to talk to. Also his professionalism and personality enables him to really get to know the customer. We were really blessed to have Daniel as our customer service representative because he gave an excellent recommendation for the best mattress. Anybody who needs a mattress should go to Mattress City and look for Daniel. read more

Fresh from a bad experience from another mattress competitor, I wasn't in high spirits and honestly, wasn't expecting much. But from the moment I stepped into Mattress City, I was engaged in exceptional salespersonship by Daniel. Excellent service and made shopping for a mattress fun. Despite being the only salesperson there on the day I went, he managed to juggle every customer accordingly and never made me feel like I wasn't being helped. When customers bring their children in, they're even given crayons and paper to draw, and the drawings are even put up behind his desk on a wall. Super wholesome. There was a drawing of a black cat, second row from the bottom, all the way to the right, that was great. 5/5 that kid is going places. If any of my friends need a bed, this is the only place I'd recommend them to go. read more

I've bought 5 mattresses at this store over the the last 5 years, Daniel at the store is extremely knowledgeable and helpful in deciding the best mattress for the situation . For my mattress , i went with an aireloom brand with the platform ; my mom got the tempurepedic . His prices are comparable and he always helps out as much as he can with pillows and delivery . Customer service is outstanding - definitely more than I expected from a mattress store - he always remembers me, what I bought and shows his appreciation for my referrals; which is why Daniel at mattress city at 260 lake Ave is always my first choice when I need a mattress read more

I just went here and was amazed by the customer care Marc, the employee, displayed. Before asking anything about money, he made me test a whole set of mattresses to figure out with me what kind of mattress was right for my back and body. He gave me all kinds of advices to ensure that I made an educated choice about my purchase, and that I knew how to use it in the long-term. I went to the Bed Shop and Ortho Mattress just before and have not had this sort of care and guidance. Then, he worked out a solution that was fitting my budget and schedule, even though they were a bit tight. I would definitely recommend it! 5/5! read more

Daniel is fantastic! So knowledgeable and customer service oriented. He placed disposable covers on the beds before we tried them. We can't recommend this establishment enough!! read more

I have nothing but great things to say about the service, and quality provided at mattress city on lake in Pasadena! My wife and I shopped many of the competitors so had an idea of what we were looking for and the price we were comfortable spending, but in the end didn't want to buy from a store that didn't have any form of return policy. This was a big purchase for us, so we were very cautious on who to buy from. Daniel helped us choose the right mattress for our needs within budget and also gave us a 45 day trial period! It was a no brainer. We had bought a cal king and when the delivery guys tried to bring up our stairs it just didn't fit. Instead of charging us a restocking/return fee Daniel made the exchange and had a split cal king made for us no charge. I was having a really hard time getting good sleep for the past 6 years due to a warn out mattress. What we ended up getting was a mattress that is wonderful! I can't wait to use it every night. I don't feel like I wake up tired from being tired of not sleeping anymore! Thanks. Will totally recommend you guys to anyone! read more

The best mattress store I have been to thus far! Daniel and his wife, Maryann, were so friendly and helpful. Daniel is patient with finding out your needs in order to help pick the right mattress and very informative! He offers great sale packages to make sure you're sleeping well at night without breaking the bank. I highly recommend anyone looking for a mattress and wants a open atmosphere not with someone rushing you or not listening to your preferences, come here! If I could rate this place more than five stars I would. Thank you Daniel and Maryann for all your help, can't wait to sleep cozy in my new bed! read more

Michael is an absolute All Star. Totally hooked a sister up with an amazing mattress and box spring within my price range. Absolute chill down to earth, no pressure guy. He was just really open and listening to what I needed and what I could afford without a lot of bull which is a rarity in itself. I've recommended Mattress City and Michael in particular to all of my friends and would highly recommend him to you. Yes. I was THAT pleased. This girl is still smiling 2 weeks after getting my brand spankin awesomely comfortable QUALITY and affordable -not cheapo- mattress. read more

Daniel Ross was very professional with me. He explained the differences between the firm to the plush mattresses and answered all of my questions. I explained to him my health issues and helped me pick the right mattress for me. I highly recommend Mattress City. read more

A friend of mine bought a mattress at this store a few years ago and she was quite happy about it. So when I need a firmer mattress, I went to this same store without googling it. Well, the sales manager Daniel Ross is extremely helpful and experienced. In less than 30 minutes he helped me make a decision on which mattress is best for me. So far I am quite happy about the purchase. read more

What a sweet couple and great service!!! Best shopping experience I've ever had!! Was greeted by Marc when we walked in and it was,so easy from there. He explained everuthing and was flexible with the price. So so so nice, feels like a family business read more

Got a great deal on a cozy mattress. Thanks Daniel for the personalized and helpful experience. I really appreciated him working with my college student's budget! read more

Mattress City - Great deal on a good mattress. Since Im a student, it meant a lot to me to have someone willing to work with my budget. Thanks David! - Mattresses Near Me - Pasadena, California

Eric was extremely helpful! I ended buying a queen size tempurpedic mattress. Thank you so much for your awesome customer service !

Need a mattress, don't go to a place that won't even know what to suggest. We stumbled upon this mattress store and within 10 min. we got great help from Daniel, knew what we needed and got us a good deal. If time is money for you, then this is a quick stop with awesome customer service and reasonable price! read more

Hey there i went to the mattres city on South Lake Ave & Kent was so helpfully and hooked me on a great deal on a mattress & boxspring set . I give it a high five read more