I ordered online with Christina R. She literally saved christmas by getting me all ordered and…read moreready for pickup same day!!!!!

This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

We have bought furniture from there several times but mainly from the outlet downstairs where…read moreeverything is discounted and priced to go. It's not easy to find what you need but they do have a large selection. I think the only time we don't get furniture from that store is when we can't find what we want in the outlet section downstairs. They do have a large selection in the discount area and even in the non discounted section on top but the prices on top are a bit high for us on top. We have even bought a mattress from there maybe 15 years ago. I would check that store first to see if they have what you need discounted and then if you don't don't something you like, check other places.

I have a king size mattress that I paid $3,000. for with a 10 year warranty. It is now 8 years old…read moreand has broken down. Both adults sleeping on this mattress are under 180 pounds each. When I sent pictures (required) I was told the life of a mattress is 7 year. I was offered a $300. credit toward a new mattress and they are running a 15% promotion as well. I feel the sale was a scam to buy the higher priced mattress. I could have had a king size mattress for half of what I paid. Had I known the 10 year warranty was fraud. I expected Jordan's to fight for me as their customer with the manufacturer. I was told the indention needed to be 3" deep before any warantee would be considered. They no longer sell the mattress but said they try to stay competitive and sell various manufacturers mattresses. Will no longer shop at Jordans.....

Easy quick and customer service was greatly appreciated. Mike was friendly, kind and very helpful…read moreand knowledgeable.

So helpful. Had been waking up with backpain more and more until it was every day the past few…read moremonth. Thought I needed a new mattress. Mike was very personable. No frills, just a curated selection of mattresses. Super easy and fast. He gave me personalized recommendations based on his extensive experience. Had my new mattress for a couple weeks now, feels like a miracle to wake up without pain, I LOVE it, feel like a new person. Thanks!!

Ugh. Long story but was mislead by sales lady. We wanted a king on a power base, she talked us into…read moretwo xl twins put together. My concern was that the crack in between them would be a problem. The sales lady said that if we weren't happy they would fix or exchange it. We were not happy at all, the mattresses kept sliding apart. We called and told them that we wanted the original, king mattress we had picked out. They said sorry it can't be fixed. After complaining online they agreed to fix it. We kept the bases and they took the twin mattresses back. Then when we got the replacement, we realized that they had simply glued the two twins together. Now there's a raised hard lump down the middle. We can't afford to replace a $3000 bed so we're stuck with it. We appreciated that they fixed it but It's really not comfortable.

I picked up my custom made boat mattress last Friday afternoon. I slept on it Saturday night and…read morecouldn't be happier. The fit was excellent, which was a challenge because of all the angles, and the comfort is superb. I would put it up against the Tempur-pedic I have at home. The staff were very friendly, from the minute I walked through the door to get an estimate, to the guys that helped load it in the car. Price was very reasonable for a custom boat product and it only took a little over a week to complete. They will be my first stop the next time I need any kind of mattress.

The recliner soafer we paid 2100.00 for is garbage. One side is totally flat! I wish these people…read morewere put out of business!! They've lost a lot of business just by friends coming over and looking at this thin. This thing is only 4 months old. I had a recliner sofa from Levitz years ag that lasted 25 yrs and no sinking. I'm so irate now that I will be contacting the tv channels to get this out. How dare they rob people and then don't stand by their garbage!!! Update: This place had somebody come out and put a piece of foam under the seat. In two days it was right back to where it was. I was asked by the company to take the review down. I did it in good faith that this would be repaired. I'm in the process of calling the AG amongst others to report this since I was told they could only come back once to try to fix it. This place is a joke!!

Relatively poor communication. Could be a number of factors in the mix. Have bought a number of…read moremattresses from these people. I suspect they are suffering with lack of product and lack of personnel all around due to pandemic.

We were extremely pleased with the service and experience shopping with Warmington. We have now had…read moreour Temple couches for over a year and love them! Beautiful, comfortable couches that are made to last a very long time.

I think Warmington's Furniture is amazing! The service cannot be beat. The warmth and hospitality…read moreis like no other. The value is comparable to other stores... but the furniture is top notch. I have been shopping there for 45 years.

I ordered a mattress for my hospital bed I got the wrong mattress which I paid too much money for…read morethey sent someone out to look at it and they said we're going to get you another mattress when I got the new mattress it still wasn't what I ordered cuz I asked for mattress that could be flipped so now I'm told I got no chance if I want the correct mattress it's going to cost me some money and I just don't think that's fair not good customer relations I bought four mattresses from this man and that's the end

Affordable prices…read more However, we've never had an issue with bedbugs before until after purchasing a new mattress set. A few months after the purchase, I noticed some red marks on my body and later researched the marks looked similar to those created by bedbugs. One day, I actually found bedbugs on the mattress. Like I said before, never had an issue with them before and the mattress + box were the only new furniture items purchased all year.

The customer service was good. Lots of furniture to select from. A bit pricey. I didn't buy…read moreanything but we had a good interaction with the sales rep.

We bought a brand new mattress yesterday. The customer service representative understood fully what…read morewe wanted from us, simply describing it. He was able to help us. Find a great mattress with a discount within minutes. Also had it delivered this morning. They were on time, friendly, and answered any questions we had. Great experience! Would definitely recommend!

Excellent assistance from the store manager exploring options. We were educated on Consumer Reports…read morereviews, so that combined with the years of experience from the manager, we found the perfect mattress! Manager spent a lot of time educating us and letting us try options from their large selection. You spend a third of your life on a mattress so pick a winner! Had a factory defect in the delivered platform and they immediately replaced it. Great service. Prices were competitive. Could you find a slightly cheaper mattress online? Maybe. But given the service and the value of the assistance from the store in selecting, we are very pleased with the purchase. We're not one of those sleaze bags that go try in the store, then order online somewhere else.

EXTREMELY disappointed. Worked with a sales person named CZARR. He incorrectly put our phone number…read moreon the order form for our mattress. We corrected him and he said MULTIPLE times he was going to fix it. He failed to do this and on day of delivery the transport company was not able to contact us to deliver our mattress. We then called mattress firm and they were able to do nothing to fix their careless mistake. They just said they would reschedule the delivery. Will not shop here again and don't recommend this place to anyone who actually wants good customer service especially after spending 1,500 on a mattress. Ridiculous.

IKEA in Stoughton is the full format version of the store and it operates at a scale that rewards…read moreplanning before you arrive. We walked into a showroom floor that is extensive, with fully arranged room displays that give you a sense of how pieces work together in an actual living space rather than just on a shelf. That format is one of the more genuinely useful retail experiences for anyone furnishing a home or apartment from scratch. The pricing across furniture, decor, and home goods remains the core value proposition and it holds up. For what you get in terms of design and function, the price points on most categories are difficult to match elsewhere, which is why the store continues to draw the traffic it does despite the time commitment a full visit requires. The warehouse section at the end of the showroom walk is where you collect flat pack versions of the display pieces, and navigating between the two requires knowing your item numbers before you reach the warehouse floor. The click and collect option is the practical alternative to a full in store visit and works well. Ordering online, parking in the designated spots, and having the order loaded into your car helps a great deal. For anyone who already knows what they want, it is a significantly better use of time than walking the full floor. For a large scale furniture shopping trip that delivers value and requires strategic planning, IKEA in Stoughton remains a destination worth the effort.

Huge store, it's like a maze but every room has something to offer. Basically you walk through this…read morehuge "house" with rooms on display with everything (I think) purchasable. You can use the app to scan items and add them to a cart, use a pencil and paper they provide, or take pictures like me. Since everything larger is DIY you have to note the location in their warehouse so you can go pick it up after your walk through. I think they also do pick up orders as well. There's also the famous cafe with the Swedish meatballs!! Quality isn't terrible and it's within price budget. They pretty much have anything you could need for a home or apartment.