I would like to thank Tim for his excellent customer service and kindness in helping me, a disabled veteran find a new mattress. He was very busy and working alone, but still found time to work with us on finding the best mattress and getting the best price on the mattress we chose. I am very appreciative of his help, hard work, and kindness. I definitely will return the next time I need a new mattress. The entire process of picking a mattress, finding an amazing deal, and the delivery and removal of old mattress and box spring went very quickly and for that I am also very grateful. I would recommend mattress firm and Tim to anyone who is looking to buy a new mattress and anything mattress related. read more

Went out if their way to help after a denied warranty claim. Thank you so much for all the personal help.

Jeff was absolutely amazing!!! Me, my dad and lil sister came to shop for a mattress and he never tried to upsell us, just made sure he got us in to the perfect mattress for her!! I will only deal with him from now on!!! read more

I had some very specific mattress needs and looking information up online wasn't doing the trick. I found myself at Mattress Firm and April quickly helped me locate what I wanted (a solution comparable to the last mattress I purchased and loved) and a solution for my tricky trundle need and preferences. I couldn't get a hold of my hubby right away to give the green light on the purchase so they set me up with a super easy text invoice option. Buying a mattress is so easy and streamlined now. COVID note - she wore a mask the whole time and they had other safety health procedures in place like covers for the pillow used while testing mattresses and such. Great experience - Thanks April!! read more

We were in need of a mattress and I'm so glad I found Mattress Firm! April helped us find the PERFECT mattress for our son in no time. April at Matress Firm Gresham Station gave us the best service. Our questions were answered quickly and she found exactly what we wanted for the best price. I highly recommend shopping here! Great products, amazing service, and great prices! read more

I went in to look at mattresses, and they offered to see how much credit I would be "pre-approved" for. Fast forward one week and I get a CREDIT CARD in the mail that I apparently signed up for. I'm livid. read more

We took our son to Sleep Country USA at Gresham Station to upgrade his mattress. Store manager, Uriel, was great to work with. He walked our son through the options and made him feel very comfortable with his purchase. Uriel worked with us on price to fit in our son's tight budget and we walked away very pleased. We will definitely recommend them to our family and friends! read more

Mattress Firm Gresham Station - Furniture Stores Near Me - Gresham, Oregon

Danita and April provide the best customer service!! Please stop by this location they will take care of you! We are loyal customers and will recommend our friends, Families, and co-workers here! read more

My old bed was getting a little bit long in the tooth, so my wife and I set out to replace it. We did all our due diligence, researching this one and that one, and narrowed it down to two beds from two different manufacturers. Well, while I truly hate the name Sleep Country, and would have never set foot in the place just on principle alone - I mean how God awful uncreative can a bunch of mattress retailers be - they did have them both on the floor, so off we went. We laid around the place little awhile, took a couple of naps and decided on one of those foam beds. Foam beds aren't cheap, so we were a little nervous about plunking down all that money on something we hadn't even slept on for a single night. Well, we got the thing for zero percent interest, and a thirty day, money back guarantee - plus they included two foam pillows. They delivered it the following weekend - the delivery guys were right on time. The foam bed is great, and while Sleep County is still a stupid name, I'd definitely recommend them. read more

Great service - Will provided excellent service - 2nd time I've been to this location - thank you!

April Khaute was my sales person & I can't say enough about how great & helpful she was! Bought a new Sealy mattress that even on the 1st night was so comfortable, I woke up totally pain free & rested! Highly recommend her & Mattress Firm for a new bed!!! read more

We had a wonderful experience working with Uriel Barker on finding the most comfortable and cost convenient bed for us! Uriel is very knowledgeable and personable, and we could tell he held high integrity for himself and the company. He listened to our requests and put out interests first! We walked alway with a quality king size bed, two luxurious pillows, and a big smile on our faces! Thank you so much Sleep Train & Uriel, you guys have earned our first choice! read more

i would just like to notify everyone that Mattress Firm in Gresham has very rude customer service. My friends and i walked in and an employee walked up and wouldn't stop pestering us. she kept following us around the store asking if she could help us with her scary beady eyes. it made us very uncomfortable so we left the store. very disappointed read more

Met with Mike who was fantastic in every way with our purchase. Knowledgeable of product, congenial and made the trip painless. Store smartly set up and clean. read more

Jeff made our bed buying experience painless and even enjoyable. He helped us find the best bed for our needs and budget without any up selling or high pressure/pushy/sleazy sales tactics. He laid all our options in front of us and gave us tools and advice to help make our decision. He even helped us use price matching and yelp coupons to get $100 off our bed and another $150 off accessories. Jeff is also great at pillow selection based on one's body type. He eyeballed the best pillow for each of us off the bat. After lying on all the others we ended up going with the ones he initially picked. Delivery of the bed to our third floor walk up in downtown Portland was punctual, seamless and perfect in every way. The bed is perfect and we both have way less pain and pinchiness in the mornings. So happy with this thing! read more

I have had nothing but problems with my tempurpedic mattress and tempurpedic customer service. I went into this sleep country location and they are doing Everything they can do to help! When I go to buy my next bed, I will go here for sure! read more

Super pushy. All they cared about was getting me in the most expensive bed and pillow oh and they thought I needed to buy their sheets. Uh? No thanks. When laying on beds to test them out, they stand over you a little uncomfortable for me. The sleep country at mall 205 treated me a millions times better and offered superior prices for the same bed!!!! Same company drastically different staff. Don't waste your time here. Drive to mall 205 for a friendly experience. read more

Friendly and informative. Helped us find the right bed for our needs and sleep habits. As well, free delivery and free frame with a Yelp check in. read more

I am 15 and built a pillow here a while back, it was amazing and it recently was ruined, so I went in today to see if they still have them .They did but after being in the store for about 2 minutes a man ( who I assume was the manager) asked me to leave the store because " kids with backpacks come in here all the time and play games". read more

Jeff was great to me. He was approachable and offered to help versus getting in my face. I guess that may depend on who you get though. He was the only person there. I knew what I wanted so he pointed out to me where that mattress was and provided me with the latest promotion information. I asked if the price was the lowest he saw for the set and he volunteered that they have a price matching program like other major retailers advertise and he actually looked up a lesser price for me and discounted the difference. Delivery time was very flexible and all in all I felt like I had attentive, friendly service. It seems like a quiet location. I've lived in the area for years and it's never crowded. read more

Worked with Dan. Extremely knowledgeable and great to work with! Store was laid out well and i found it easy to compare brands when we tried them. Highly recommended because it was such a smooth shopping experience. Will be back again for other rooms. read more

We bought a mattress and box at Sleep Train that were delivered on November 7, 2015. By the end of the month, the cover on the mattress was bunching up and the sides of the mattress were breaking down terribly. We went back to the store and I looked at the floor model of the bed we had selected, and it was of a much higher quality than the mattress they delivered to us. At first we agreed to an exchange, but later thought better of it and asked them to process a return instead. They graciously had the bed picked up and refunded our money. read more