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    Mattress Firm Haslet

    5.0 (5 reviews)
    Open 10:00 am - 8:00 pm

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    Sleep Experts Keller

    Sleep Experts Keller

    4.1(15 reviews)
    10.3 mi
    $$

    Let's talk about my experience. A gentleman named Peter and I sadly didn't get the name of the…read morewoman either. What can I say but they did such a phenomenal job. I was stunned as I walked in with my girlfriend and was greeted so warmly. Offering a water in this Texas heat, life savior. The detail about it, Peter was kind, spoke to me as if he knew exactly what I wanted. Offered me this simulation on bed rest and showed me a mattress that worked for me and my girlfriend. Showed me a variety of beds, letting us test them out. The way he spoke about his knowledge on comfort, I felt like I was in class. I was low key astonished, to be honest. It got me looking up comfort history for beds and just wow. I bought a mattress that day

    For me the term "Sleep Experts" has taken on a whole new meaning. They are asleep on the job!…read more My wife and I bought a split king bed and adjustable base with LED underlighting plus two black touchpad remotes (over $5k) from Kenny at the Keller store on Denton Highway and North Tarrant. The delivery driver and helper set up the bases and installed the mattresses. The driver tested one of the two bases then raced outta here. PROBLEM ONE: The remote did not work properly on the untested one. I actually had to hold the remote under the bed to get it to work. They sent another team out with a replacement base and remote that afternoon. They disassembled the old base, installed the new base and left. PROBLEM TWO: The new base they brought out was an older version - not matching the other base (perhaps refurbished but who knows). It had a silver remote (not a touchpad) and a standard light bulb for underframe lighting rather than the LED. I called the store manager and told her I wanted the SAME BASE AND REMOTE on both sides of the bed. She tried to convince me otherwise saying they were the same product and it happens all the time but I wasn't accepting that. Eventually she agreed to send the other. PROBLEM THREE: Several days later a delivery team arrived. They disassembled my base, took it out to the truck, then opened the new box and... low and behold they brought the wrong one yet again. It should be noted that each time they come out they only commit to a date, so we need to make sure someone is available at home ALL DAY to receive the bed. The night before, they give you a two hour window via automated caller narrowing it down, but once you clear your calendar it remains cleared. PROBLEM FOUR: I spoke to the store manager, Melanie. She told me she checked and "actually the silver remote and base with light bulb is the newer version and the black touchtone remote and LED model is the "old model" and they don't make it anymore. She offered to bring out a replacement for the black remote and LED. I told her I needed to research it first because I don't believe her story! Nobody is phasing out LED's in favor of light bulbs and moving from touchscreen remote in favor of the old type push buttons. I immediately contacted the manufacturer, Leggett and Platt and spoke with Alisa in customer service. Amazingly, she confirmed I was right! The newest version is the black remote and LED light. They discontinued the other one because they had lots of problems with it. MELANIE AT SLEEP EXPERTS LIED TO ME in an effort to make this go away! I called Melanie back and informed her, and she ultimately offered to upgrade us to their top base model at no additional cost. I must say this type of treatment of retail customers went out the window many many years ago now that social media is available. This interaction thus far has been regrettable! I'm waiting now on a delivery date for my two new 900 model bases! We'll see how that goes, but I'm not holding my breath!

    Photos
    Sleep Experts Keller - Bring the whole family. Your kids will have things to occupy them while you pick out your next mattress!!

    Bring the whole family. Your kids will have things to occupy them while you pick out your next mattress!!

    Sleep Experts Keller
    Sleep Experts Keller

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    Ashley Store

    Ashley Store

    1.7(145 reviews)
    7.2 miFar North
    $$

    My family and I came to Ashley furniture to have a look around. We were helped by Kendarryl, who…read morewas helpful throughout the process and was able to provide a good deal for me. I'm grateful to have worked with him and appreciate how responsive he was with any questions/concerns I had. I love the furniture in my place, it's comfy and stylish. The delivery guys were professional and quick with setting up my furniture and moving it around. The delivery charge is excessive and some of the protection they offer on the furniture doesn't seem worth it. I look forward to returning here, if I am in the need for furniture.

    I am writing about our unpleasant experience at Ashley this past Sunday, May 24. We spent from 2:48…read morePM to 4:51 PM there, only to leave empty-handed, disappointed with the service, and standing in the middle of a heavy rainstorm. We have been loyal customers for years, during which we have purchased two dining room sets, a four-piece bedroom set, two mattresses, an adjustable bed base, and a living room set. This is the first time we have ever received such terrible treatment. The salesperson assisting us had no idea what he was doing. He told us our monthly payment would be around $200, but when the financing information came back, we were told it would actually be $644. When we asked why, the excuse was that the approval through Acima was for a 24-month term. We explained that the payment was far too high, outside of our budget, and that we no longer wanted it. However, the manager continued insisting. We then decided to look at a more affordable option to see if it would fit within our budget. The salesperson returned with new numbers, saying there would not be much difference. He told us the payments would be around $94, but when the financing was presented, it came out to $244. I do not know if Ashley is so desperate for money that they mislead customers in hopes that someone will eventually agree so they can take their money. It is truly disappointing that a store that was always our first choice treated us this way. My issue the second time was not the monthly payment itself, but rather that once again the salesperson gave us one amount, only for the actual monthly payment to be much higher. Ashley is not the only furniture store that exists, nor the only place that sells mattresses. In fact, the very next day we went to Sleep Number, purchased the mattress we needed, and completed the entire process in no more than 45 minutes. On top of that, we received exceptional customer service.

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    Ashley Store
    Ashley Store
    Ashley Store

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    At Home - Another view of the sleek and stylish console table from the Honeybloom Hazel series, showcasing its versatility and modern d...

    At Home

    3.0(25 reviews)
    6.7 miFar North
    $$

    Gotta love At Home! I introduced my husband to them and he was mesmerized with the selection of…read moreoutdoor and home goods. It was fun to watch him walk slowly through the isles looking at outdoor signs and decor. We were here to buy new umbrellas for the pool area and it was tough to decide and also their stock appeared to be very low so small assortment a and colors We found a few and new outdoor chairs, tops at a great price. As always the staff is very friendly and well trained We will be back for more outdoor fun stuff once we get the pool launched Oh and if you are looking for Easter decor go to At Home

    At Home gets 5 stars just for variety. if you need something for your home, this place probably has…read moreit. It's as big as Walmart, but it's all home stuff. I needed something as simple as 2 bathroom rugs. The selection is huge, but with my luck, didn't have the color I want. I'll check another location. I spent well over an hour just walking the aisles to see what all they have. The wall art, rug section, and outdoor sections are truly huge. Consider me Glenda's scout, because she's going to love this place. Lots of sales and a 10% off coupon for joining the email club. I'm truly impressed with this monstrosity of a store. Let's go shopping!

    Photos
    At Home - Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    Colorful outdoor patio cushions arranged neatly on a wicker chair, creating a cozy and inviting outdoor seating area.

    At Home - A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    A stackable teal sling patio chair, perfect for outdoor lounging or dining with its comfortable design and vibrant color.

    At Home - A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

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    A set of modern outdoor patio chairs placed on a wooden deck, overlooking a lush garden, ideal for relaxing and enjoying the ...

    Mattress Firm Haslet - mattresses - Updated June 2026

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