8/4-7/2026 - Enjoyed in April 2019 so Kamuela Inn was the only place I wanted to stay at when…read morevisiting to see the area where my grandparents worked and my dad grew up (Parker Ranch). Newly renovated rooms with country cowboy decor, comfortable beds, and a larger refrigerator in our King deluxe rooms. The gentleman who took my reservation accommodated my request for ground level rooms close to each other, and this was so appreciated as a kupuna due to the convenience and comfort level of being closer to my daughter and son-in-law. Excellent breakfast 7a-9p with papaya slices; watermelon; miso soup; white rice with scrambled eggs; and either Portuguese sausage, bacon, or pork sausage (varies each day). Communal microwave and coffee, water, ice, and juices available in the breakfast room (7a-9p). 24-hour microwave in the lounge. Laundry room also available. Allergy friendly rooms, which was important as my daughter is sensitive to pet dander and has nut allergies so brought her own soap, etc. Most importantly, the staff is friendly, accommodating, and down-to-earth. Busier than usual with all rooms booked during our stay. Weather warmer than the last time I visited so fans ran all night. Ample, free parking. Excellent eating places within walking distance (Moa's Kitchen & Merriman's) and took an evening stroll to Longs Drugs. Short driving distance to Pukalani Farmers' Market and to Honokaa. Highly recommend.

Island-style hospitality at its best! We only stayed one night at this charming Inn in the heart of…read moreWaimea and it was perfect in every way. Our room was spotlessly clean, peaceful & quiet, and nicely appointed with all the amenities you need to relax and enjoy. The service is friendly & attentive, there's free parking, and the breakfast buffet is outstanding. This is my first stay here although I had friends that stayed at this vintage Country Inn years ago. I was delighted to see a lot of renovations to modernize the rooms and update the guest experience, and that the place still kept its upcountry Hawaii Island vibe.

This will be our spot for a couple nights. Courtyard parking in front of each room…read more We got the last room, the HDQ clean as can be and hardwood floors Some issues getting the TV to stay on, staff quits at four so i recommend to check in early as possible. JIC. So far. quiet as a church on a monday.

Check in was quick and easy. Agent was friendly and efficient…read more Room was clean. Loved how modern the hotel seemed to be with the new updates. It was everything we needed. My only wish--AC please. My sons wish--pool please. Sorry. I thought I took pictures. But I guess I didn't. Will update review later if I end up finding any videos or photos of the room.

Farewell Sunset Dinner on Kilohana Beach Mauna Lani…read more Enjoyed a relaxing day and we are looking forward to our final day here in Hawaii. Bartender, Host, and all ther servers was so friendly and helpful. Rosemarie and James made sure we had everything we needed. Live Hawaiian Music - Ben Kama @benkamamusic Whiskey Sour Chardonnay Fresh Green Salad Steak and Fish Cheese Cake Make you own S'mores... Mahalo! You mush host your next event here.

This hotel is beautiful, truly. Everywhere you walk, a breeze follows you so you feel like a…read moreHawaiian model. The entire property is stunning EXCEPT the old tiled walkway to your room with a rolled out carpet runner. That was the only part that was like "finish the design job please" but I get it, #budgets. The room itself is totally fine but walking to the room I was surprised considering how flawlessly stunning, modern and upscale the rest of the grounds are. The valet and reception staff are beautiful, elegant, friendly, upscale. Borrow a cute Mauna Lani bike for free and ride over to the market or the Fairmont for some daytime snorkeling. The gym is well appointed and has a great water machine. The breakfast buffet is well worth the $60pp value. I think I ate enough sashimi to shut up about sashimi prices for a while. Their açaí bowl with house made granola is to die for. Most memorable was making friends with Viola, Hawaii's most valuable Tutu (grandma) at Halani. Her aloha spirit just blessed our entire trip with sunshine and love. I also got to meet Les from the kitchen at Halani and learn about Taro farming! I will forever consider them my new friends from the islands.

The Fairmont Orchid feels alive again, and much of the credit goes to General Manager Todd Temperly…read moreand his wonderful team. Finally someone who values returning guests . Todd deserves a separate mention. He is responsive, enthusiastic and clearly invested in the guest experience. His renewed energy can be felt throughout the hotel. The property is cleaner, the staff seem happier, and the warmth and attentiveness that had faded in recent years are back. Carla at the front desk brings fantastic European warmth, fun and personality. She makes returning guests feel genuinely recognized and welcomed, which means a great deal after more than 20 visits. Last but certainly not least, Guest Service Manager David Dumyahn is the person every hotel should pray to have. He makes sure guests feel completely taken care of and treats exceptional service as a must, not a favor. I have always loved this location and visited over 20 times , especially the calm and protected beach, which is perfect for families with small children. This visit renewed my enthusiasm completely, and I am already planning to return in two months.

Gracious first impression, disappointing follow-through -- particularly considering the stars they…read morecarry. Check-in was warm and the complimentary upgrade lent a genuine sense of hospitality -- one the stay itself never lived up to. The air conditioning was broken and clearly overdue for servicing. Housekeeping was inconsistent at best: personal items had been moved in ways we found inappropriate, bed linens went unchanged for stretches, and the towels bore visible stains on two different occasions. Most concerning was a basic hygiene failure we witnessed directly: a housekeeper handled the trash bin and then, without changing gloves or washing hands, proceeded to handle and place our fresh towels. That is not a lapse in polish -- it is cross-contamination, and at a property of this caliber it points to a gap in training and supervision that guest-facing warmth cannot paper over. We've shared the details with hotel management and trust the Fairmont brand team will want to look into this. One expects a Fairmont to get the fundamentals right. This one did not.

It's amazing property the views and the staff's was wonderful. Even gotten a upgrade but my…read moreconcerns was the layout for ADA room just strange my room was toward the end of the wing. I have issues with my knee I can't walk that far so prepare a long walk from the elevator to the room. Have a amazing view from my room just the bed needed to be lower I have to just do a small jump to get in and the shower was a little cramp without much turning space if they just removed the soaking tub its will be perfect. But room was perfect nice and clean everyday staff was amazing. Luck there was a coffee bar that closed late i always need caffeine before bed. Overall I be back

The property is spectacular, and the views are endless However the highlight for us was employees…read morelike Virgil, who took care of our every need with a smile. Thanks again, Virgil, Tym & Bee Yean

My truly grateful, bucket-list experience happened on 12/2025, I can cross this off my list and/but…read morehope to visit get to stay again ( crossing fingers) Super excited while we drove along the Kohala Coast, Once we arrived at the front, there's a security at the gate, to check you in and will hand you a parking pass, I feel safe already. I am overwhelmed with joy, having the ultimate experience of staying at Mauna Kea Beach Hotel, Autograph Collection, is truly a dream come true! My upgrade request to a deluxe room with ocean view and balcony had been confirmed and I'm overflowing with gratitude! The seamless check-in process, Thank you to front desk staff Lauae- she was super friendly and patient checking us in and sharing all the important details about Mauna Kea Hotel, we also got a welcome leis, wet cloth and champagne at check in. My request for late check out at 4 pm ( perks of Titanium status) has set the tone for an unforgettable stay. The thoughtful gifts, in my spacious and stunning ocean view room are the perfect touch. I am soaking up every moment of my amazing staycation, from check in til we checked out @ 4pm on the dot, creating Mauna Kea memories with the love of my life. Our rooms are renovated, super spacious and modern. I love the the simple touches they added to the room. There a water filter fill station in the rooms, the lights turns on and off with a click of a button on the wall, charging device are up to date. I loved the toiletries brand provided- so soothing! Omg. The view from our balcony, just WOW! We had our alcoholic drinks, take out, snacks, all out there on the balcony and we just really enjoyed each other's company relaxing and taking it all in. The beds are so comfy, the toilet are toto brand, and I loved taking shower with the ocean view too, hehe. The only time we left the room was for breakfast, for our walk to explore the premises and for the pool. I loved the pool especially the adult, infinity pool- really enjoyed the peace and quiet here, then we headed to the other pool for a swim and jacuzzi. Although the beach was All in all, Thank you. Thank you Marriott gods for this incredible upgrade and late check out, thank you for the tote bag and water bottles, this all exceeded my expectations! We sure did enjoyed every single moment here! Although it is not cheap, I think you should go for it, check it out- just do it, life is too short, life it and enjoy it to the fullest.

This was the most amazing stay!! Everyone was so friendly, our service was always fast, and there…read morewas a bunch to do! We got a complimentary paddle board for an hour and towels for the day. They gave us reusable water bottles to use for our stay to reduce waste they gave us leis upon arrival. They had made a manta out of towels that they placed on the bed- so fancy! They also provided banana bread, Nutella, and shortbread cookies on the table of the hotel room. The view was AMAZING and the ocean is perfect to swim in at any time of day. Many free activities offered daily. There are some nice restaurants on site- serves breakfast and dinner (at the Manta). I hope to get to come back someday.

We had a fantastic time at the Hilton Kingsland on the big island…read more This was our first time on the big island and staying at this hotel! So I'm always honest with my review so I will start with negative I would say for the most part most of the staff members at the front desk were very, very friendly and helpful. However, when I first called to ask about our room being ready or not, the person in the front test was very rude and actually not helpful at all. I was a little disappointed, and then when I called again the next day to call for a bell hop to pick us up, we waited 25 minutes for a bellhop to show up. It wasn't until the maintenance guy saw us and he's the one that actually got us a ride over there. So that was a little disappointing. I feel like there's not a lot of consistency with the front desk personnel. It's a hit or miss. The other very small negative this is just not a big deal, but there is no pool side service meaning there's no menu or anything at where you can order food and drinks at your pool chair. You have to walk all the way to the bar order it and then bring it back. It's a little inconvenient and I think it would be nice to have that little bit of extra service. OK, here is some positive feedback: We got a two bedroom villa and it was absolutely incredible for our family of three. It was nice to have two bathrooms. The layout was really great. We had a large balcony and I had everything that we needed for basic kitchen essentials. It was very clean and the person that cleaned our room every day did a fantastic job. I also love that they do service every day and then and then halfway through your stay depending on how long you stay, they will do a full cleaning. So I just loved coming back to our room every day after a pool day and beds were made, fresh towels were out and it was tidied up. So another great thing is that they have a golf cart that will pick you up from your building. If you don't wanna walk to the main lobby area where the main pool is and waterslides. He just called the bellhop every time you wanna get a ride and they come right over. If you wanna go to the nearby shopping center or other Hilton property, there is a Hilton shuttle that will take you there and sometimes it takes a little bit longer cause you do have to pick up other people but it's a great air-conditioned shuttle. Me and my son actually took it to the Queen's marketplace and got some shave ice. It was the day that my husband had the car and so it was nice to have another transportation option for us to do something and so we were not stuck in our room all day. They have the shuttle service schedule that you can pick up from the front desk. But this property is amazing. I love that it's so intimate and it has four waterslides at the clubhouse location and then there is another pool with the waterslide next to building 23 and 24, and then there's another pool next to building two. They also have an adult pool area, which I did enjoy for a day where I read my book and it was quiet and nice. Overall, this property is fantastic totally made for families, and there is nearby shopping and dining within a five minute drive or like a 30 minute walk. We will definitely be staying here again if we come back to the big island!

Here for Hurricane Lala. 0 communication from management. Will food options be open? Evacuation…read moreplans? Shuttle service to the Airport? Extended stay options? - check the website and book online. We don't change reservations at the front desk.

The hau tree has consistently great food and drinks. Went over to the beach bar and shared two…read morebeach day cocktails which were delicious fresh and minty. The nachos were also amazing and were a great portion for the price. We also love the staff here and they spread the aloha. Look forward to coming back.

My family and I have been coming to The Hapuna Prince for maybe 20 years!! When the Westin bought…read moreit out, we still continue to come and visit the other sister, hotel, The Mauna Kea! I love the shops that they have here and the little Koi pond area that wraps around is simply marvelous! Not to mention all the art throughout the whole hotel!! I'm definitely going to check out there Saturday 9 AM art walk that is free!! I love hearing history, and learning about the arts!! if you stay here, make sure to check out their calendar and the different cultural events as well as signing up for their complementary canoe ride with up to 7 guess on one canoe!!! They also have an amazing restaurant, manta ray, and you can see all the manta rays that come to dine on the krill at night, when the restaurant turns on their giant spotlights into the ocean, the manta rays will swim right up to the edge, and it's amazing to see them!! I will definitely be back again and again year after decade! Hee.

We stayed at Red Ohana in January 2022. It was wonderful!! The 2- bedroom was quiet and…read morecomfortable. It has everything you need to enjoy Hawaii including a great lanai. It is well located to visit the beautiful beaches and attractions of hawaii. The owner is professional and will go above and beyond to make your visit perfect. You will love the red ohana!!

From the owner: Red Ohana 2BD and the Red Ohana 3BD Luxury Hawaiian Vacation Rental Homes are located on the…read morebeautiful, scenic Kohala Mountain Road in Kamuela - the 'sunny side' of Waimea above Mauna Kea and Hapuna Beach. Waimea is a quaint town with breezes and milder temperatures that provide an idyllic Hawaiian vacation. The ultimate in comfort and classic Hawaiian style, these impeccably restored, large, two and three bedroom island homes have beautiful views of the Kohala Forest Reserve and Mauna Kea. The homes feature designer furnishings, linens, all the best amenities, and our promise to exceed your expectations! Visit www.RedOhana.com to book your getaway today!

Amazing customer service! Very clean accommodations. Lovely private beach and pool! Thank you…read moreParadise in Hawaii team!

Our 3 generational family stayed in the Beach Escape property and enjoyed the space, location, and…read moreaccess to the Hapuna community recreation facility, especially the workout room and waterslide. The backyard pool, hot tub, outdoor shower, view from the pool deck, sunset view and star gazing, open floor plan, and peaceful setting all receive an A+. Our only slight disappointment was the service from PIH staff...while they were very quick to respond to questions and a couple of in-stay requests, they were not overly accommodating. This did not dramatically impact our stay, but I expect better from a luxury stay provider. Here are a few updates this particular house could use to make it an "over-the-top" luxury experience: 1. Update the cookware as it is showing extra wear, 2. Replace some snorkel gear that isn't fully functional, 3. Add a few throw blankets for extra comfort, 4. Make an attempt to be more clear about what "extras" are provided for the actual unit being rented (i.e. exact model of baby gear included, staples for meal prep such as spices, small utensils, etc...). This is important given this home is in such a remote location. Overall we had a wonderful stay! The late checkout allowance provided us a very welcome surprise given our late evening return home flight.