I was on vacation in Hawaii, and thought about getting my hair done since everywhere in good ol'…read moreCalifornia was closed due to COVID. I hadn't gotten my hair done since November of 2019, so I was due for a cut at the very least. After perusing Yelp reviews of different hair salons in the area, I came across Dorene Furtado's work. She had pictures up of the exact hair color and style that I wanted, so I knew I had to contact her right away. Booking with Dorene was easy and seamless through text, and she was able to fit me in on New Years Eve! The salon itself is in the Kaka'ako district. I've only ever been there a couple of times, so driving past all the mural decorated warehouses was so nice during the day. You can definitely see how unique and vibrant of a neighborhood it is. Parking was super easy; Nueve Salon has their own parking lot, and location wise is very easy to find. The salon is clean, bright, and well-kept, and I felt lucky to have been the only person in that day. Dorene took her time to explain what she was going to do, and ensured that she was able to execute exactly what I wanted without damaging my hair. After a couple of hours in the chair, some highlights, and a cut later, I felt lighter and like I had finally had some self care time (a rarity with kids). Thank you, Dorene, for your beautiful work!

Hi, I have gotten a great cut each time I've been there…read more(twice), but the last time I went recently was a bad experience. It had been a while since I had been and couldn't recall how long and the hair dresser just proceeded to tell me that it had been longer than I was saying and proving me wrong. I couldn't decide how I wanted to style it and asked for suggestions and she just said she doesn't give suggestions. This lasted the entire hair cut. I showed a picture and showed her to do it like that and she said, 'I'm just going to stick to what you said before.' Then I just finally said, 'do whatever you'd like.' I tipped her well because she did a great job, but it was a very uncomfortable experience. Quality work, not quality customer service. Will not be back.

Happy Birthday to me...The frosting to the cake! For the…read morefirst time I've gotten a Tulasara facial. Let me say this was definitely an amazing and relaxing experience that has rejuvenated my skin. Definitely can't wait for my next facial. Terri was great she informed me what she applying on my face and benefits of these products. This service also included a hand and foot massage, which was a treat because I had no idea this service included that. I also had a hair appointment for the first time with Summer. She too was great! I'll definitely be seeing her again for my next hair appointment. Both Terri & Summer were pleasant to talk with. I've been a customer at Ho'ala Salon and Spa for a few years. I've had services with Emi, and upon her leaving she referred me to Peaceful. Both women were great stylist, and have always had a great experience. I enjoy the complimentary hot tea as well. No caffeine and sugar, it's naturally sweet with licorice root and peppermint. **Sign up for the Aveda plus rewards to earn points. Redeem your points for products or reward certificates. On your birthday you'll receive a special gift value of $23. Aromatic nourishing composition oil. I get mine every year to enjoy throughout the year. Thank you Ho'ala Salon & Spa for your continued 5 star experience!

I have been using to Ho'oala for maybe 2 decades. Even if I moved away and return back home to…read moreHawaii. I always headed on back and recommended people there for all services. I just can't do it. I don't want my friends, family or clients to experience something like that. The customer service at the front has just continues to decline. It's sad, because I love my stylist but I can't tolerate the rudeness and lack of customer service. I mentioned it to my stylist which I know is out of her control. She recommended I use online to avoid having to use the reception for assistance. But a few times the site crashed on me with an oops message. This review is not to place blame just to fairly warn that if you are choosing to go here please don't have the expectation that customer service at the reception desk is wonderful...otherwise I love Ho'ala!

Arlene is the consummate professional. She's a great listener and the result is a precise and…read moreconsistent haircut. I always look forward to my next appointment. Simply put, she's a joy to be around and a great haircut is a bonus. She's the best.

I'm sooooo glad to have found Heaven in Earth Spa while on vacation. I've never actually gotten a…read moremassage while on vacation (mainly because I'm a creature of habit and stick with THE ONE THERAPIST I LIKE when I find them.) This was the massage I didn't know I needed!!! Due to a car crash years ago, I tend to get a 90 min deep tissue massage, another reason I stick with THE ONE I LIKE. Not everyone can give a deep tissue massage effectively! Hong gave my girl a run for the money!!! I didn't want to get up off the table!! The cost was about $40 more expensive than in the continental US, but like I said... it was the massage I didn't know I needed! The office was also a bit difficult to find, but a quick call to the office and that was fixed! I sincerely wish we had thought of getting a massage before our trip was coming to a close! I would've definitely gotten more than one while there!

Was able to hookup with Lori after the sudden closure of Ala Moana Macy's Premier Salon. She is…read morestill the same but at a different location and to me it's even a better place. Real relax and soothing compared to Macys. Check her out. You won't be disappointed. See pic below for contact.

Iʻve been going to Mimo Beauty Wear for over 28 years! It started at her Kapiolani shop with a…read morefriend from work who had her eyeliner done, I did mine too and we recommended Janet to 20 other coworkers who also had their eyes done! Since the first eyeliner session, I've had two other eyeliner and three eyebrow sessions with Janet. My mother and sister have also had several eyeliner and eyebrow sessions with Janet too and they loved her! In addition, we had facials too! Janet is very experienced, skilled and knowledgeable in her craft. She has always been very kind and caring and provides the best service. Her prices are well below the cost of all other tattoo makeup artists, and she has years of experience! I highly recommend her services!

I hate to do it since I have been going for so many years now but... their hard gel service is…read moretruly disappointing. For the first time ever, they are chipping. The technician didn't redo them like every other nail salon I have been to, feels short changed. Not to mention that the clear polish is lumpy. Especially annoying when I called and asked for hard gel refill and she said "$50." I ended up paying $60 because my nails are long. A detail like that should have been mentioned by technician prior to service. And I still tipped $18 because I know they donʻt make much. I was looking for an affordable option and now I have poorly done expensive nails. I might as well have paid a little more and got them done properly. This place is fine for mani/pedicures and the simple stuff, don't come for more sophisticated services.

My wife's golf friend said he comes here for pedicures and likes them a lot. I looked up Rainbow…read moreNails and was confused to find two listings apparently a few doors apart from each other. This one is listed at 1154 Koko Head Ave with 192 reviews as I write this, and the other at 1148 Koko Head Ave with just 2 reviews. Both reference the same phone number. After cross-checking in various ways, my conclusion is that this listing is the original one, but also has the original address before they moved to their current location at 1148 between August and September 2008. We arrived here this morning as walk-ins and fortunately two staff were able to take us. We opted for the regular pedicure. My wife and I were seated next to each other, so we were able to compare the progression of our treatments. My wife's technician seemed to be the more skilled, in both our views. I couldn't tell if mine spoke much English, as she got into a routine where she motioned me to place one or the other of my feet on and then off the foot rest. I had to be paying attention, otherwise I'd miss a cue. My wife had heard from her friend that a massage was included, which matched the description. I didn't know what this meant in particular, but it turned out to be a sort of scrubbing, not what I usually experience as a massage in other settings. In the end, we were generally satisfied with the results and we both felt comfortable and energized walking around the neighborhood afterwards.

Services: Gel Manicure + Art Total came out to $80 including…read morethe removal! Really peased with the value since they came out very pretty. The salon was easy to find and had a relaxing vibe. One of their Air Conditioner units was down today but they made sure I had a fan and water, so I was still pretty comfortable! Overall the customer service was one of the friendliest I've had across the last 4 salons I've gone to. I look forward to coming back to try their lash services too. Would definitely recommend to anyone in the area looking for someplace to visit often :)

Look no further!! This is the salon you want to be taken care of at. It's under new ownership. I…read morepersonally have been with Lan since July 2023. It's because of her that I have learned that getting your nails done does not have to be painful. All the other locations that I have gone, had either been peeling off the gel or acrylic..,, sanding it down till it burnt... soaking it to take off the top layer and then shaving it down... it is because of Lan that I learned that getting my nails done, did not mean to be painful. My nails have been in the best condition since she's been taking care of me. She took some time off for family. Of course we understand this. I've gone to this other location that was recommended and I have to say it was the longest 6 months!! I have always appreciated nonsense. I started going to her. And let me tell you the service that you receive is most caring (not just for your nails but if you are comfortable and like the design and shape). I can always count on having an amazing job done. She takes her time and does a lot of freelance design. She really cares about the work that she does. She has so many colors to choose from and constantly stay up-to-date with the different designs that are upcoming and popular. And when I say she has so many colors, she has a whole wall of colors to choose from. And very good quality. Long lasting. This Salon can also do facial treatments, waxing, eyebrows, tinting, etc. They also have massage chair chairs for pedicures They offer water or drinks as you wait- and as you're being taken care of with the type of self-care you choose. The moment that she said she was coming back to work at a new location- you bet. I jumped right on it. Made reservations every time when I leave. They are upfront with the prices and have a menu to select from. Of course you can't be "sketch" that say something crazy like oh this isn't the design or the shape that I want I'm not going to pay. Because all along the way she asked you how things are, the shape, the color, the design.... One has many chances to make changes and not when the job is done. I bet you will love this place as much as I do. Ask for Lan when you make an appointment.

Everyone from start to finish were polite and very friendly! This was my first time getting a…read morepedicure and I was very nervous about people touching my feet. The massage chair was comfortable and got all the right spots with an adjustable remote panel, the foot and leg massage were just what I needed after a long week on my feet (I'm in healthcare). The treatments for the toes and skin were comfortable and light, HIGHLY recommended for people with sensitive skin (like me), and the general vibe was so chill and if I had more time I'm telling you, I would have fallen asleep. Pricing is pretty good too! ~$60 for the massage, pedicure, foot soak, gel paint, and massage chair. Best first experience ever! I'll bring my husband next time!

Service and quality at this mani pedi spa are questionable. It's unfortunate that the staff there…read moredon't make you feel welcome. They want you in and out of there. The person that gave did my pedicure was quick in cleaning and exfoliating but she forgot about me when my feet were drying. I watched her looking at her phone. I must have sat there for 10 minutes plus and finally decided to get out of my chair. I was disappointed and will not return. Vibe was negative, Staff needs to be talked too about customer service. Ala Moana is the ideal location to get a mani/pedi but this location needs help.

Groupon- My appointment was scheduled for 11:00 am. I received a text at 9:40 am with pictures of…read morebuilding, parking instructions, passcode to building and a note that she was not tolerant of customers who were late. I arrived at 10:39 am. Passcode did not work. I notified her and she text me same passcode and how to reset door. It still did not work. I notified her and she said she would come get me. At 11:02 am, I heard a deadbolt unlock and she opened the door and abruptly said she would not have time to complete my service. We had a heated conversation then at 11:09 a woman magically opened the door came forward to her and the merchant took her into her booth. I was so humiliated. Do not purchase a Groupon for this merchant. Seems she has a pattern of not honoring them.

I bought a Groupon for lash and tinting then the day of I got canceled an hour before my appt due…read moreto an emergency that they had. Perfectly fine! I tried to reschedule but no response few days later again nothing no response. If you don't want to honor your Groupon clients or get clientele from Groupon take your listing off. Ive used Groupon to find some awesome local businesses to support but can't win every time I guess.