luckily found these guys when i moved to the area so glad we…read morefound them they're super friendly and reliable i always drive away feeling in good hands/wheels and most importantly -- safe

I have always liked this place, even before the three brothers bought it. I find that for the most…read morepart they are honest and offer straight advice on what is needed now and what is need in the future for the car. Now with all that praise comes a bit I was not ready for. I had the rear brakes replaced and the salesman told me the cost, which I thought was great, then the final price was given at the end of the service and it was nearly double. I had asked why the increase when they gave me the cost and the guy said he only gave me the cost of the parts, WTF!! Why not give the total cost of the parts and labor with tax. The job was good and the service was fast but the sticker shock was bad. When I ask how much I want the total. Now I guess it was my fault for not asking for the total but I did feel there was a bit of a misdirection from the salesman.

Man at front desk was very condescending. I made an appointment online and they did not honor it…read more Will never be back.

I love the service at this location..This time I went to replace my tires. Ttey actually had…read moreordered my tires the day before and had them for me the next day. wheel alignment is pricey for a 1 time.is 110 for it, but lifetime was 189 with discount. I cannot give 5 stars because I was charged for tire warranty without my knowledge. Only noticed when i got home and looked at the receipt with detail, so not a good look with that. It will be great if the tell u if u want it or no I like that they actually have a accessible bathroom. they used to offer coffee, but not longer an option

I booked my tire installation online two weeks in advance. The price was clearly stated as $25…read moretotal for installation, and I already paid for the tires online. When I arrived, they said they had no record of my appointment. Even after I showed my confirmation, they insisted it wasn't in their system. Then they told me the installation would be $30 per tire ($120 total). I declined and asked them to return my tires so I could go elsewhere. Once I was about to leave, they suddenly changed and agreed to the original $25 price. The service was completed, but the situation felt misleading. Make sure to confirm pricing and stand your ground.

Honest, Efficient, and Transparent - Highly Recommended!…read more First-time here 4 months ago. All the negative reviews did not stop me because I noticed all the complaints were all uncontrollable. You can't expect a company to please everyone. But these guys deliver. If you're interested in an honest review read more...... I stopped by Pep Boys for a tire rotation, and the experience was nothing short of exceptional. Unlike my dealership, which was charging double, Pep Boys offered a fair price without unnecessary markups. The wait time was impressively quick, making the entire visit smooth and hassle-free. Every gentleman at the front desk was knowledgeable and transparent, walking me through the process with clarity and professionalism. No hidden fees, no runaround--just good, honest service. If you're looking for a reliable auto shop that values your time and money, Today, May 29, 2025 I scheduled oil change for my second car. And got the full synthetic for way cheaper. Cashier 508562 was nice and very helpful. I recommend this place now to all my clients. This place is a sleeper. The location doesnt match its high-end service. Give all these men a raise corporate! Pep Boys delivers. Highly recommended!

I've been a long-time customer of the Valvoline at 780 Northern Boulevard, Great Neck, NY 11021…read morewith a 2011 Honda Pilot and before that a 2005 Pilot. Usually go for something extra as routine maintenance when getting an oil change. So on April 4 2026 the guy said I could use a new battery. I thought it was a marginal call but said OK. The next day my wife used the car to go to work. When she returned to the car it would not start. She called me panicked. I explained that I bought a new battery the day before. She had to call an Uber to get somewhere quick and then returned later to the car. Then she called AAA. When the tow truck driver came he looked at the car said it was a battery issue. When my wife said it was a new battery he looked at it and said it wasn't installed properly. He recharged it. When Valvoline Customer Care sent me a survey I cited the problem and my dissatisfaction. I forward documentation (AAA visit and Uber). They promised to look into it. After a few days I asked what was the status of the complaint. They replied that "This has been forwarded to our Management team for further review." Again after a few days I asked about the status. At that point did not get any reply. Got another customer survey instead. I noted the fact that the complaint had been ignored. I would assume they have cameras inside the Valvoline work area and may have been able to look at a tape. Regardless, they seem to have dismissed this for no reason. I have likely spent thousands of dollars there over the years, not just for oil changes but other stuff. Obviously never going back there again. And no one else should either.

I am a loyal customer and am located just across from them.. Took my car in yesterday for oil…read morechange as usual with 10 dollar coupon. Usual cost 85 but was quoted 135 after they began changing oil they called me with that news.. I was disappointed and agreed to oil change only.. Was told did not include any new filters..ripped off!

I brought my car in for an oil change. I usually wait around, but this shop gets busy--even if you…read morearrive early. Unfortunately, there's not really a place to sit and wait, so I went home. About an hour and a half later, I got a call that my car was ready. Pretty standard timing, and the customer service was great! Also, they have a built-in candy shop! It's a lot of fun to browse all the different treats. They even have a birthday program and free popcorn. Just don't try to pay with the gold coins like I did!

Have taken my car to Bobb Howards on numerous occasions and always have found them to have very…read morereasonable prices, do great work and are very honest. A great garage and mechanics.

When my Tesla developed a cracked wheel hub, Georgie and his dad George were very accommodative by…read moresqueezing my repair in the very next day. I would recommend them - especially for any of your Tesla wheel repairs. They are professional, efficient & cost competitive as well.

Ive Went to Als Hubcaps before the New ownership took over and I just went there today and I have…read moreto say I would Recommend this place to anyone the new owner Georgie has great customer service he helped me out with buying tires for my new rims great guy all around so careful with my audi and wants to guarantee customer satisfaction every time. If you need your custom rims mounted take it to Georgie at Als Hubcaps you wont regret it!

Very happy with my experience and service at the Mineola location for an oil change. Very fast and…read morereasonably priced. Found some valuable coupons at the corporate site and saved $35. Team was professional, friendly, and courteous. So pleased that I immediately returned the same morning for an oil change on my second vehicle. Special shout out to Miguel and Tyrone only because I spent more time chatting with them (and got some advice), but everyone was welcoming and friendly.

The staff at this Jiffy Lube is like no other. Tyron, Gabriel, Jav and Will are the best. I feel…read moreso safe when I go there. They treat me like family, they genuinely care about me and want to make sure I am safe. I know nothing about cars and they actually teach me. If everyone was like this staff, this world would be a much better place. Thank you so much.

The manager is a gentleman. Very Kind staff, they always look out, waiting room always clean. I…read morecome here instead of my own car company to service my vehicle and they always take care. Pricing is always the same as any location.

jiffy Lube in West Hempstead is very unprofessional. I had stopped going to them before for years,…read morebut I decided to go there today and get my change on his car so much has changed. They told me they had to drive the car in themselves. I was OK with was speaking to me they drove their own car OK I didn't understand that but no problem I took a seat inside and then they called me out and told me to start typing my own information into the so I said to them why do I enter my own information into the system? No one could give me a straight answer then they called me over to my son's car and they told me all the issues that the car has I explained to them I'm just therefore an oil change. I would the look at anything else. The in the vehicle next to said he's the manager of that and this is what needs to be and he begins to yell and speak to me very unprofessional and even about my son's only helpful one that was at the shop when I went was a young gentleman who helped me with my son's car for some strange reason once I to leave and not get the oil change 's car did not no issues going in the man did help me out car started. Meanwhile, the so-called manager is still yelling and screaming saying that is the tone that he always talk. I go to them again now I see why I going to them very unprofessional and unhappy