Got home from Church with a low tire. I found the screw and called them up. With in 40 minutes it was plugged. This was great service that is hard to find now-a-days. Thank you for the fast turn around. Very nice group of employees. read more

Be ready to wait even with appointments. I had an appointment at 8am, was told it would be 45 - 1hr, my car wasn't started on till 9:15am. Customer service was ok at best. Lady was eating her salad while she was helping me. It's not my worst experience with a place but not the best. read more

Excellent service, fast, painless, fair prices. A tire developed a very slow air leak. The fancy I had been putting off doing anything and just kept filling it. But before a long road trip it needed to be taken care of. I made an appointment and they found two nails, one especially long and nasty. They made a valiant effort to plug, but it didn't take. Price for a new one was as low as anyone, they ordered, it arrived in a couple days and got it installed quickly. (On a Sunday.) After a 1100 mile trip all is fine. Note that Mavis is a "partner" with Amazon. Order a tire from Amazon, ship it directly to them, and they install it for the price stated on Amazon's website.($15.99 for the tire I purchased). Note that this location (and others) were formerly NTB stores (owned by Sears RIP) and were purchased by Mavis. So I would/will return for future service needs. read more

The service writer lied to my wife. So I oked the repair hoping they were legit. I requested the part back. Part worked fine I called to ask what happened and they said it was my fault. If the tech diagnosis's it properly then there wouldn't have been an issue. read more

They were very friendly, communicative, trustworthy, and worked efficiently. I had my tires installed and alignment done. I've also had family members come to also get service and they also agree. Thank you for the great service and price . read more

This evening my brother's car broke down in the parking lot of Mavis Tires & Brakes in Countryside. My husband and I went to go help him and the company box truck stopped in the road, held on to the horn and started yelling and swearing at us to get out of the way. We told him the car was stuck and he proceeded to yell and swear at us and HIT my brothers car!!!!! As we tried to take pictures of the truck the driver tried to intimidate us by driving up quickly as if he was going to hit my husband! When the police arrived, the company hid their driver and refused to cooperate until 1 hour later. During all of this, their employees were laughing, dancing, recording, and taking pictures of us. Please share my post so others can be made aware of this company. Thank God we are okay. I'm glad we were able to be there for my brother before this happened. read more

Mavis Tires & Brakes - Mavis Tires & Brakes in Countryside - Tires Near Me - Countryside, Illinois

Very friendly service. Took us late in the evening had a flat they were so nice and quick. Reasonable priced

Well I went into Mavis Tire and Brakes last night 1/7/21. Rudy was the most professional kindest And customer service went above and beyond What was expected. I was in and out before I knew it. I will totally go back and get my vehicle serviced. There were two other gentlemen there who were stellar as well. I forgot to get their names to add them to the review. I'm sure they are all wonderful employees. read more

I got a flat. The tire was ruined. I got a new tire for one hundred dollars + installation and taxes and such. They did it quick and were friendly. I will use them again for sure. read more

Rudy in the front is always so nice and helpful. He is very knowledgeable and goes above and beyond. The mechanics seem very good. I will happily keep coming back as the need arises. read more

Rudy was so kind. Excellent service !! I had my tires replaced and alignment . My car is so smooth. Thank you .

We can't thank Patrick enough!! We were on a month long cross country trip when late on a Sunday afternoon we heard a horrible dragging noise We happened to be close to Mavis. Patrick got us in, taken care of and back on the road faster than I ever would have imagined. Plus, I don't think I've ever been in a nicer waiting room while getting car work done. Highly recommend this Mavis Tire on Joliet road! read more

I have always had an excellent experience at Mavis Tires and Brakes. The manager is very courteous and accommodating. They made room to get my car in when I was in an urgent situation, and they got the work done in a timely manner at a reasonable rate. I've used their services a few times and will always go back. read more

Came in with an issue and i was presented with varies options and pricing to choose from. Service was on point.

I scheduled an appointment for a tire alignment and explained to the technician that I had replaced my tie rods,and I told him my steering wheel was off center and he said that he would take care of that issue.He told me to come the following day which I did i dropped off my car . He then called me in 30 minutes later asking me " If someone was messing with the steering wheel that it wasn't straight ". I then explained to him that I had informed them that information the previous day. He then told me that he was going to charge me way way way more money then he quoted me because he had to take apart the tire rods all over again. Which is a lie because when I came home I loosened up two bolts and fixed it in 15 minutes myself. It was a waste of time . Also when I came to pick up my car they were very rude to me. I would not recommend this place. I felt like they were trying to scam me. Never again! Keep away! (11/30/2023) read more

This place use to be NTB tires which I loved so much, so going in I was skeptical. Soon as I walked in Patrick was quick to greet me and take care of me. So happy it's now mavis. I highly recommend going here because Patrick is awesome! I will definitely be coming back here for now on. Thanks for the great experience! read more

Dan H Went in for an alignment, rotation and tire balancing in Countryside IL. Went to pick up jeep after a few hours and manager, Rudy, mentioned that our tie rods were rusty and may need to be replaced soon. Seemed like a nice guy. A week later, the traction light came on, and stayed on, and the steering wheel was turned to the right when driving straight! We brought it back in and the manager, not Rudy, said they could not do the alignment because of the rusty tie rods. I said you just did the alignment last week and there was silence. I spoke with the mechanic who worked on the car the previous week and he confirmed, no alignment was done. I was charged $140 for nothing. I was told to call Rudy the next day to work it out. The jeep was driving horribly so when we got home I went under the jeep and found the drag link bolts were totally loosened! We could have been seriously hurt in this car! I called and only got a refund for the fraudulent alignment of $140. But was still charged $100 for the balancing! No explanation was given by Rudy like it was a mis-charge or anything...just sorry. I felt we should have been given a refund of 100%. We're thinking about getting our insurance involved for any damages to our jeep we have to pay to fix it back to normal........ read more

Ordered a tire from Amazon who partners with Mavis for installation to replace a tire that had a bubble in the sidewall. Dropped car off. Was upsold over the phone front and rear brakes and new windshield wipers. 3hrs later, they call and say the car is done. I picked up the car, assuming they've completed the installation of the tire and additional work I agreed to. A week goes by, and I notice that there is a bubble in the sidewall of the tire they were supposed to replace. Upon further inspection, I determined that they replaced the wrong tire. I immediately drove to Mavis, and Lorenzo agreed with my findings. After spending more than an hour at the shop, I was told to come back tomorrow and that they'd either replace my tire or locate the one that the replaced in error, which only was 10 months old and had maybe 10k miles on it. 24 hours later (1pm-ish), there is still no call from the manager Rudy. So I called, and Rudy proceeded to tell me that the reason that I did not receive a call yet was because their delivery of tires had not arrived and that he still needed to check the discarded tire pile. Great, my fiance has taken the day off of work to deal with their mistake, and half of their business day is over and still no resolution. 30 minutes later, Rudy calls back and says he found my discarded tire. My fiance returned to the shop, and they installed it. Sloppy work. Sloppy customer service. Sloppy complaint resolution. Not to mention, I could have had a blowout on 294 or 57. Yes, I should have checked the tire before I left, but I trusted the shop to do a simple tire installation. Lesson learned. read more

Great service and Rudy goes out of his way to help in anyway he can. They are a great addition to countryside.

Don't believe the good reviews! This place is the worst experience I have ever had with a mechanic. The work they did could have killed my husband or someone else! We bought our vehicle in to get some work done and the first time it was there, they didn't tighten one of the calipers back on properly. My husband found this out after it jammed on the expressway! Luckily he was able to pull over to the side. We had to get it towed to our house. Then after complaining they agreed to tow it in to fix it. We specifically asked them to double check that everything was done properly. I had to take an Uber to pick up the car when it was ready and wasn't offered reimbursement. One of the things they originally were supposed to do is replace the front shocks. We ended up getting an oil change from a family friend and he saw that one of the front shocks wasn't even replaced and it was still the old one! We paid for something they didn't even put in!!! Who does this?! How did they not see it after double checking?! Once again we had to leave our car there, and went without a needed car for days. Wasn't offered a loaner car or any kind of reimbursement... and once again had to pay an Uber when the car was finally ready. I would never trust this place again with my car or my life! They nearly killed someone and they were dishonest in their work. I had to give it one star to post but they deserve ZERO. read more

What a waste of time. The manager was nice but the guy i talked to saturday had me order tires, looked them up and guaranteed price match. Left work early only to be told they couldn't come close to the price. Feels like a bait and switch just to get me in. Wouldn't have been upset if i didn't call first to make sure about everything. read more