I have been a client of McCools pools for over 18 months now. If you are looking for a pool…read morecompany that will show up as scheduled and perform normal maintenance, I would highly recommend them. They show up early every Tuesday and clean the baskets, clean the leaves, and check the chemicals. If you have expectations for any other services, this is not your pool company. I had to call and remind them that the filters had not been cleaned for some time. Once I called, they responded and took care of it. A few days later I noticed leaking around the filter area and the water feature pump. This seemed to go unnoticed by the maintenance staff. Again, when I called someone was scheduled out to check it. The filter leak was fixed but the water feature was simply turned off. I have called twice with no response. I opened a trouble ticket; it took several days but someone did call and said they would let me know when someone could come out. That was well over a week ago. No response. I get text and email notifications reminding me of my Tuesday appointment and it always asks if there is something that needs attention. I have responded to both texts and emails with no response. I have to say my level of disappointment is very high for any company that can't be bothered to even respond, follow up and perform a complete job, and just keep you informed. I will be calling today to cancel my service, maybe someone will respond to that call.

McCools Pools provide you with written quotes and they charge the price that they quote. They…read moreanswer their phones and answer your questions quickly. They don't try to up sell you on anything that you don't request. Superb and consistent service. Our pool is maintained in great condition and they leave the area clean and organized. Being new to the area, it is difficult to find trustworthy companies to work with. But I feel good knowing that our pool is being maintained by this team of professionals. Thanks Steve and Brian!

I had a small job to fix some pool tiles that had come off. These guys were the only one I could…read morefind to do the job. Everyone else told me the job was to small. I called and spoke with Brian, who set up a day to come out and look at the job. Was on time and showed up on the day he said he would. Gave me a quote and put me on the schedule to get fixed. They actually moved my up by a week because they time to fit me in. Pool tile was fixed on Friday 9-1-23 and Sunday we were using out pool again. Great to work with and I highly recommended giving them your business!

I contacted several pool companies to replace my 15 year old pool equipment. Only one company…read morereturned my calls. I met with Bryce from AZ MIRAGE pool company. An estimate was given to me and I was pleased. I changed pool service companies as I found the prior company was not communicating and at times didn't know what they were doing. All the employees have been wonderful to work with. They are responsive, they communicate, they are thorough and knowledgeable. I am very pleased I changed as they are still trying to correct bad service. You pay a little more, but it is worth it. I have found them to be responsive, knowledgeable, and professional.

Tyler is very responsive, very helpful, and very thorough in his work. He has been helpful with…read morework on our hot tub and pool and has been able to help us out in short notice and with quick turn around. I would highly recommend his services

Amazing work! Truly one of the best for repairs in Phoenix. I recommend. KT pools installed my…read moreheater and did great work.

Had several issues with my pool and spa filter. Dan was quick to give me a call and provide a date…read moreto come and survey the entire scope of work. Very polite and professional and was great a not only diagnosing the issues but also explaining them and providing honest suggestions on future maintenance tips. He provided a scope of work needed and was quick to order the necessary parts and returned to not only fix the issues but also did a few other maintenance items to ensure the whole system was back up and running, and pricing was very fair and the finished work looked great. As long as Dan is running this business I will absolutely be using him for any thing needed for my pool and referring him to anyone that needs an honest and skilled pool professional. Thank you again Dan!!!

Highly qualified and professional. Showed up on time, diagnosed fast, fixed old solar motor at an…read moreaffordable rate.

Todd is extremely helpful and smart! Answered all questions and diagnosed our pool problems…read morequickly. Looking forward to working with Ripple Effect Pool Service in the future.

Ripple Effect has been keeping my pooll clean for over a year. I'm super happy with their service…read more They are honest and professional. Feels good when you find a company that cares. Thank you guys!

This is my second time to use Botanist design and build service. Marty and whole team is very…read morefriendly and responsive and accommodates my busy schedules. Marty is a very experienced designer and is willing to work client's evolving needs and make me happy. After trying several version of designs for my new construction, I finally got the design I liked. They also recently move to a nice studio which makes my studio design trip more enjoyable! Thank you !

I've worked with Botanist of the Valley for multiple building and landscaping projects, and I…read morecontinue to be impressed with them. Most recently one of my trees got tilted over by the haboob. Botanist of the Valley was super responsive and came right away to straighten and reinforce the tree. They went above and beyond and reinforced another tree as well. The work they perform is always top tier quality, and their crew is highly professional.