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    Maxi trailers

    3.2 (9 reviews)
    Open 8:00 am - 5:00 pm

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    Costco Business Center - Goat Carcass

    Costco Business Center

    (104 reviews)

    $$

    4/27/2026: Today, I happily returned the GMO Ghee. Unfortunately, the Costco Business Center…read moredoesn't have the organic Ghee within their inventory. Still, I'll try ordering the organic Ghee via Costco online . . .

    I would like to share my experience with the Costco Business Center on El Camino Avenue because…read morethis has become a repeated and frustrating issue for us. We own and operate a small business and come to this Costco Business Center approximately once a week to purchase supplies. The drive is already a significant commitment for us--about an hour each way with traffic--so we specifically choose this location because it is convenient for our business purchasing needs. Unfortunately, whenever we need to request a price adjustment, we consistently feel like we are given a hard time. Instead of having a simple and straightforward process, there always seems to be a different reason or excuse as to why the adjustment cannot be made. What makes this especially frustrating is that we are not asking for anything unusual or unreasonable. We are simply expecting the same level of customer service and consistency that we receive at regular Costco warehouses. We shop at regular Costco locations as well, and we have not experienced the same problems when requesting price adjustments there. The process is usually much easier and the employees are willing to help rather than making the customer feel like they are creating a problem. The biggest issue, in my opinion, is not even the individual price adjustment itself. It is the way the situation is handled by management. When we bring these concerns to management, we often feel like there is no real solution or willingness to resolve the underlying problem. We are given explanations, but the same issue happens again the next time we visit. If management is aware that customers are repeatedly having the same problem, there should be a clear and consistent solution instead of simply explaining why something cannot be done. As a small business customer, our purchases are important to us. We spend significant amounts of money on supplies, and we make the long drive to this location on a regular basis. We should not feel uncomfortable or unwelcome when asking a legitimate question about pricing or requesting an adjustment that we believe should be handled according to Costco's policy. I would really like management to look into this issue seriously. I would appreciate a clear explanation of the actual price-adjustment policy at the Costco Business Center and why it appears to be handled differently here compared with regular Costco warehouses. If there is a specific policy for Business Centers that is different, customers should be clearly informed of that policy instead of receiving different explanations depending on which employee or manager we speak with. More importantly, I would like to see an actual solution. Repeatedly telling customers why something cannot be done without addressing the underlying customer-service issue does not solve the problem. We have been loyal Costco customers and want to continue shopping with Costco for our business. However, the experience at this particular Business Center has become frustrating enough that we feel the need to bring it to management's attention. We hope someone at a higher management level can review how price adjustments are being handled at this location and make sure the policy is applied consistently and fairly. We are not looking for special treatment. We simply want consistent customer service, clear communication, and a reasonable solution when there is a legitimate pricing concern. Thank you for taking the time to review this complaint. I hope management will take this feedback seriously and, rather than providing another explanation, work toward a consistent solution for business customers who regularly shop at this location.

    Maxi trailers - trailerdealers - Updated September 2026

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