This was the WORSE service experience…read more We checked in at 7:25p and checked checked out at 8:27 with no cars in the bays. It took over an hour with no other cars in the bays. We needed to replace 2 tires. I spoke with the service mgr at 8p asking why the tires are just being replaced. Kevin Story asked me if I wanted "fast or safe." Iris tried to assist me in determining the delay, but Kevin Story made it real difficult with his attitude. You NEVER want to hear from a tire company saying do you want safety or fast work. I witnessed the techs not wearing eye protection and no gloves. Kevin said the delay was that a person was on break. Not sure why as a manager you send someone o break at closing. There was grease on our steering wheel and no cover for the seats which means that they sat on our clothes seats with their dirty and greasy uniform. Kevin said one hour for two tire changes and an wheel alignment is consistent with standards. I told hom I didn't ask for an alignment, then he said we didn't do an alignment at that point I was confused. This tire store is near our house and that's the reason for the visit.

Sharronda is such a joy! Helpful, professional, and delightful. Great service! We got exactly what…read morewe needed. Would definitely recommend.

Benjamin was the name on my receipt and on the email survey I received, so I assume that's who the…read moreyoung man was who greeted me IMMEDIATELY after I got out of my truck. (I didn't check his name badge) I was so (pleasantly) surprised by such fast service that I almost got defensive! That being said, I wasn't surprised by my overall experience. Discount Tire provides anything but "discount" service. They have yet to let me down. My relationship experience with them is now over ten yrs. old and I have no plans of shopping anywhere else for my tires. Thank you for always offering great selections, at fair prices, with excellent service. I will remain a loyal customer and I highly recommend you to family, friends, and associates.

Location is convenient in that it is close to Sugarloaf Pkwy and I-85. If you're waiting for your…read morevehicle, the mall is in walking distance along with plenty of options to eat or snack both inside and outside of the mall. Some things to be concerned about at this location is they drop the ball sometimes. So even if you have a reservation, make sure that your time is honored. They've let my vehicle sit while servicing other customers that have come in after me. I've been a customer here for a while. Also, if you complete a transaction over the phone, please be advised that they sometimes complete said transactions over speakerphone (exposing sensitive credit card information to people in the lobby). More good: they honor price matching at this location, so be sure to shop around and get the best bang for your buck. Plenty of parking at this location. Restroom available for both men and women. No snacks or water visible.

This is second review of this business. This time around I got :…read moreMain drive belt replaced Tension kit replaced 2 new tires Rotors and pads in the front New brake pads rear Tire pressure sensor replaced Oil change A few days after I noticed that my tire was once again low on air. I assumed that the wrong sensor was replaced, and I was wrong. I had a nail in the opposite tire ! Kevoy , an awesome and super friendly technician helped me out and I was back on the road in less than 25 minutes.

Horrible customer service for my elderly father. Will not be going back. Manager is not helpfulread more

I've used their services for years for tire checks, replacements, and upgrades, and now I use them…read morefor the other services they offer. From day one, their customer service has kept them at the top of the BEST in the area, but I think they just might be the best in the STATE!!! If you want quality professional service at a competitive rate, then you've got GLOBAL TIRES at your service.

Good workmanship. Honest and faithful estimates. You can tell that they are knowledgeable and take…read morepride in their work. Would recommend.

No. Just no. 100% markup on parts makes them even more expensive than the dealership. Don't EVER go…read morehere. Nice waiting room. Nice bible in the waiting room. prepare to be fleeced.

Excellent customer service. Above and beyond very informative and caring…read more Also great value

Replacement tires for my Jeep- SSS has always been super helpful to me- checking or filling my…read moretires for no cost when I stopped in. So when I needed new tires I , of course, came to SSS. They also gave me the best deal on my tires. This is my new go-to place!

This place is horrible. First of all they're customer Service sucks bought tires from here more…read morethan four times if you call, they'll tell you, they got a warehouse and they have to ship tires and they expecting their deposit when this is never occurred to me before they rushed to get you off the phone, they don't want to do their jobs. I wouldn't recommend this place to a homeless person that had a bike. Save your money. Don't go here. F*** this place i have 4 vehicles and I'm not taking none of them there. And money isn't a issue trust me , their customer service is Do not take your car here and definitely don't let your wife or girlfriend go there because they will get scammed out of money Sounds like they don't have enough employees and they're being rushed and underpaid as a current business owner, this is bad business

Always friendly service at such a great price. The owner and his wife are great! The other workers…read moreare awesome to and very courteous.

Service requested to fix the engine light issue. They have identified the problem using smoke test…read moreand fixed the issue with cheap labor cost. This is right place to go

The guys at Alpha Wheel are the best in the business! Brought in my vehicle with a request to fix…read morecurb rash on all 4 rims as well as strip and re-powder coat wheels with color to match the body of car. The car has a metallic tuxedo black color code so has little sparkles in the paint, which I thought would be a challenge due to the uniqueness. Not for Alpha Wheel! Jacob took care of my requests, got the wheels matched to body color, and even let me know 3 of the rims were bent when they took the tires off. They went ahead and fixed them! These look fantastic and strongly recommend Alpha Wheel for repair or powder coating needs.

Amazing attention to detail these guys put into their work. Wanted to change my wheels to a…read moredifferent color and get new tires mounted. Alpha wheel repair couldn't have done better. I can't say the same about previous wheel repair companies i've used.

Just had repairs done here and pleasantly surprised. Brandon is the new manager and if you had a…read morepoor experience like I did last year (late 2024), then give the new team a chance. I was impressed and no one told me to write this. Definitely a good experience this time and hope Brandon stays. Thanks.

I drove into Pepboys when an attendant at a car wash told me a drape covering my engine needed…read moreimmediate attention. An employee looked it over and tacked it up for me. This was very reassuring and the employees couldn't have been more helpful. Chris Irwin

Visiting from out of town and we ran over something on the road on I-85 and the tire went flat…read morealmost immediately. Luckily these guys were at the next exit. Got there and they immediately took my van back and within 30 minutes they had me back on the road! Great service!!

Initially when we came here it was a great experience. My husband works during their bjsiness hrs…read moreso he paid for the tires beforehand and I took our suv in. We had one issue a month or two later with a nail. I took it in they patched it no problem. Said it did not need another tire. About 6-7months later we are having some hi-speed issues. We were thinking alignment but didnt know what it could be. Now, the actual problem was the service. We have not taken the car anywhere else to be serviced. The young man asked for the wheel lock key. They never gave us one - they DID, however, have a general place where they put it because after arguing with him and him telling us we could take our business elsewhere, the manager came out amd checked went right to said key. Neither I nor my husband was told about this key. Simple things loke this should not even become a thing with customer service. Do better!